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What is a Group?
A group can be defined as two or more persons who are interacting with one
another in such a manner that each person influences and is influenced by each
other person
The definition incorporates the concept of reciprocal influence between leaders and
followers, an idea considerably different from the one-way nature of influence implicit
in the dictionarys definition of followers.
Group members interact and influence each other.
The definition does not constrain individuals to only one group.
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Group Roles
Task Roles Relationship Roles
Initiating: defining the problem, Harmonizing: resolving interpersonal
suggesting activities, assigning tasks conflicts, reducing tension
Information seeking: asking questions, Encouraging: supporting and praising
seeking relevant data or views others, showing appreciation for other's
contributions, being warm and friendly
Information sharing: providing data, Gatekeeping: assuring even
offering opinions participation by all group members,
Summarizing: reviewing and integrating making sure that everyone has a
others points, checking for common chance to be heard and that no
understanding and readiness for individual dominates
action
Evaluating: assessing validity of
assumptions, quality of information,
reasonableness of recommendations
Guiding: keeping group on track
Dysfunctional Roles where the persons behaviour serves selfish or egocentric
purposes rather than group purposes by Dominating, Blocking, Attacking and Distracting
Group Norms
Norms are informal rules that groups adopt to regulate and regularise group
members behaviour but do not govern all behaviours, just those the group feels are
important
Facilitate group survival
Simplify or make predictable what behaviour is expected of group members
Help the group avoid embarrassing interpersonal problems
Express central values of the group and clarify what is distinctive about the groups
identity
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Group Cohesion
It is the glue that keeps the group together and is the sum of forces that attract
members to the group, provide resistance to leaving it and motivate them to be
active in it
Sometimes, groups can become so cohesive and block the use of outside resources
that could make them more effective in a phenomenon called Groupthink
Illusion of invulnerability
Unquestioned assumption of the groups morality
Collective rationalization
Self-censorship
Illusion of unanimity
Direct pressure on dissenting members
Mindguards
Ollieism, a variation of Groupthink, is when overzealous group members may
perform illegal actions because they believe it will please their leaders
What is a Team?
A small number of members with shared leadership who perform interdependent jobs
with both individual and group accountability, evaluation, and rewards
Team members usually have a stronger sense of identification among themselves
than group members do
Teams have common goals or tasks
Task interdependence typically is greater with teams than with groups
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Teams vs Groups
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All teams are groups, but not all groups are teams
Organisational Shells
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Virtual Teams
A virtual team (also known as a geographically dispersed team, distributed team,
or remote team) usually refers to a group of individuals who work together from
different geographic locations and rely on communication technology. Powell, Piccoli
and Ives (2004) define virtual teams as "groups of geographically, organizationally
and/or time dispersed workers brought together by information and telecommunication
technologies to accomplish one or more organizational tasks
When designed and constructed properly, might be more effective than in-place
teams by:
Selecting and exploiting diversity for teams benefit
Technology should simulate reality
Leaders must be particularly diligent to hold virtual teams together
Virtual teams require more leadership, not less