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Study Report
January, 2017
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Acknowledgments
Curatio International Foundation would like to acknowledge financial support from the
TDR/WHO small grants scheme, which made it possible to conduct this study.
Curatio International Foundation expresses gratitude towards the National Center of
Tuberculosis and Lung Diseases for supporting the field work implementation of the study.
The research team would also like to express gratitude to the respondents who devoted
their time to the study.
The study report was prepared by Lela Sulaberidze and Ivdity Chikovani under the
supervision of George Gotsadze. The views expressed in the publication are those of the
authors and do not necessarily reflect the views of TDR/WHO.
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Table of Content
ACKNOWLEDGMENTS I
INTRODUCTION 1
THE GLOBAL THREAT 1
GLOBAL STRATEGIES FOR THE FIGHT AGAINST TB EPIDEMICS 1
DESCRIPTION OF THE TB RELATED SITUATION IN GEORGIA 1
EPIDEMIOLOGICAL REVIEW 3
PROBLEM STATEMENT 5
METHODOLOGY 6
PURPOSE OF THE STUDY 6
DESCRIPTION OF THE STUDY POPULATION 6
METHODS 7
SAMPLING 8
DATA ANALYSIS 8
STUDY CONCEPTUAL FRAMEWORK 9
ETHICAL PRINCIPLES 10
RESULTS 11
STRUCTURAL FACTORS 11
MONETARY INCENTIVES FOR PATIENTS 12
SOCIAL FACTORS 13
SUPPORT FROM FAMILY AND FRIENDS 13
PEER INFLUENCE 14
STIGMA 14
PERSONAL FACTORS 15
AWARENESS 15
MOTIVATION 15
HEALTH SYSTEM FACTORS 16
FREE TREATMENT 16
PROGRAM MANAGEMENT 16
THE DECISION MAKING PROCESS 17
MEDICAL PERSONNEL 17
PERSONNELS FINANCIAL MOTIVATION 18
GEOGRAPHIC DISTRIBUTION OF MEDICAL INSTITUTIONS 19
MEDICAL FACILITY INFRASTRUCTURE 20
ii
DIFFICULTIES OF THE DOT REGIMEN 21
SIDE EFFECTS AND SYSTEMIC MANAGEMENT PROBLEMS 21
SERVICE PROVISION RISKS 22
DISCUSSION 23
SOCIAL AND STRUCTURAL FACTORS 23
PERSONAL FACTORS 24
HEALTH SYSTEM FACTORS 24
RECOMMENDATIONS 26
REFERENCES 28
iii
Introduction
1
The rate of loss to follow-up among patients with DR-TB is high (33%), which creates a risk
of spreading drug resistant forms of TB (Figure 5).
Patients have access to free TB diagnostic and treatment services as part of the National TB
Program. The program has been implemented by the National Center for Tuberculosis and
Lung Diseases (NCTLD). In 2012, the NCDCPH was assigned to carry out surveillance of TB as
part of the National TB Program, to trace the contacts of TB patients and to work with
patients who are lost to follow-up. Sputum microscopy and the transportation mechanism
from TB treatment facilities to TB laboratories are organized by the NCDCPH laboratory
network.6 Second-line TB drugs are purchased with the financial support of donors,
specifically the Global Fund, the governments of the US and of France. The TB control
strategy based on DOTs principles was partially implemented in 1995 in Georgia and
achieved full country coverage in 1999.
Georgia has achieved significant results through the introduction of internationally
recognized strategies and practices. For example, the country has met MDG 6c and the Stop
TB Partnership 2015 targets through reducing the prevalence and mortality rates of TB by
50% compared to 1990.6
As part of the national TB program, services are provided by public and private healthcare
providers. Currently state owned centers have been maintained, mostly in Tbilisi. In 2011, as
a result of one of the reforms of the healthcare system the privatization of medical
facilities the vertical system of management was changed and an integrated model of TB
service provision was introduced instead. As part of the reform, private providers in the
regions were required to carry out TB services.7 Private providers are due to perform this
obligation until 2018, in line with the requirements of the reform.
As part of the reform, TB services were integrated into primary healthcare facilities to
improve geographical access to DOT services for the population living in rural areas. Since
2012, patients have been taking drugs under the direct supervision of nurses working at
primary healthcare facilities as well.7
The national TB program provides patients with full coverage for diagnostic and treatment
service costs. A primary care physician refers people suspected of having TB to TB facilities,
where they have free access to TB services.
2
Epidemiological Review
The number of TB cases has been decreased in Georgia in the past decade.
Figure 1. TB cases per 100,000 population, 2005-2015 yy.
160
TB cases per 100,000 population
140
120
100
80
60
40
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Georgia no longer belongs to the group of countries with a high burden of DR TB. As of
2016, however, the DR-TB prevalence rate is still high among new and previously treated TB
cases.
Figure 2. DR-TB prevalence in Georgia, 2005-2015 yy.
45%
40%
35%
30%
25%
20%
15%
10%
5%
0%
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
3
DR-TB prevalence is higher in Georgia than in countries in Central and Eastern Europe.
Figure 3. DR-TB prevalence among new and previously treated cases (%), 2015
80
70
60
50
40
%
30
20
10
0
Romania Czech Bulgaria * Latvia * Georgia * Armenia * Lithuania * Estonia * Belarus
Republic
Regarding treatment outcomes, it should be noted that the treatment success rate among
DR-TB patients is not satisfactory enough in the country.
Figure 4. Treatment Success rate (%) among DR-TB patients, 2015
80
70
60
50
41
40
%
30
20
10
0
Estonia * Latvia * Belarus Bulgaria * Armenia * Georgia * Romania Lithuania *
4
The trend over the past several years shows that one-third of DR-TB patients stopped
treatment.
Figure 5. M/XDR-TB treatment outcome (%) 2011-2013yy cohorts
2013 41 33 9 6 11
2012 46 32 6 3 13
2011 50 34 6 3 7
Problem statement
High rates of loss to follow-up among DR-TB patients increases both the risk of spreading
the disease widely and disease-related health care costs.8 A retrospective cohort study
conducted in Georgia in 2013 revealed a high proportion (29%) of loss to follow-up among
TB patients, with over 40% of these cases occurring during the first eight months of
treatment initiation.9 While the study documented individual related risk-factors, including
gender (male sex), illicit drug use, tobacco smoking, a history of previous anti-TB treatment
and pulmonary TB, it did not identify programmatic factors that led to poor TB treatment
outcomes. Scientific literature describes the key barriers to adherence to treatment that
have been identified for years as a result of qualitative studies conducted on the issues. The
main factors that enhance or hinder adherence to treatment are as follows: the
organizational structure of TB treatment and surveillance services; regulations; the financial
burden; the knowledge, attitudes and practices towards TB treatment; personal qualities
(behavioral traits); side-effects caused by the treatment; individual interpretation of
illness and wellness; family, and community support.10,11,12
This document summarizes the factors affecting adherence to DR-TB treatment in Georgia
that were studied as part of our research and proposes recommendations to overcome
existing weaknesses.
5
Methodology
Key Informants. This group consists of the people who manage the TB program in
Georgia, policy makers, healthcare managers and other specialists working at the
Ministry of Labor, Health and Social Affairs of Georgia, the National Center of
Disease Control and Public Health, the National Center of Tuberculosis and Lung
Diseases, as well as representatives of NGOs who have important information about
the TB Program implementation process in Georgia.
6
Service Providers. This group consists of doctors (phtisiatrists and epidemiologists)
and nurses (DOT nurses, primary healthcare nurses involved in DOT services at rural
ambulatory hospitals), who provide TB diagnostic and treatment services to patients.
Methods
The study was implemented using a qualitative research approach. Data were generated
from in-depth interviews, semi-structured interviews and focus group discussions (FGDs).
In-depth interviews were conducted with the specialists in this field in order to
collect information about the problems or systemic shortfalls that occurred during
the TB Program implementation in Georgia. In total, 6 interviews of this type took
place;
Semi-structured interviews were conducted with patients; and
FGDs were conducted with service providers. Meetings were organized with
phthisiatrists, epidemiologists and nurses who provide DOT services at special TB
departments, primary healthcare centers or any place convenient for patients (so
called visiting nurses).
The geographic area of the research included Tbilisi and the regions of Adjara and
Samegrelo Zemo Svaneti. The regions were selected based on a high incidence of
tuberculosis, the diversity of urban and rural areas with high and low density
settlements as well as geographic diversity (plains and mountains), and differences in
healthcare service provision and transport infrastructure.
The distribution of the FGDs across the study locations is shown in the Table 1 below:
Table 1. FGDs distribution accross the study locations
Visiting nurses
DOT nurses
Epidemiologists
7
Sampling
We used different sampling approaches to recruit different types of respondents in the
study (please see Table 2 below):
In order to select specialists working in this sector, we used the target sampling method (the
respondents were selected based on the research teams knowledge and experience) and
Snowball sampling (when a participant gives information about persons who are very
knowledgeable about TB related issues). The targeted selection method was used to select
service providers.
A two-stage sampling process was applied to select patients. At the first stage, employees of
the National Center of Tuberculosis and Lung Diseases who worked on electronic data bases
and patient registration had to retrieve data based on patients geographic locations. For
the purpose of this research, every n-th patient was selected proportionally from Tbilisi. In
total 60 patients were selected. At the second stage, employees of the Adherence Unit of
the National Center of Tuberculosis and Lung Diseases (two people) called the selected
patients and offered them to participate in the study. The patients received information
about the purpose, objectives and type of the research. If a patient agreed to participate,
he/she received a telephone call from a researcher to agree the time and place of the
interview.
Table 2. Sampling methods used in the study
Data Analysis
The information received during the interviews and discussions was analyzed using the
qualitative data analysis software Nvivo. At the beginning, a thematic tree for the NVivo
software was built in order to code the data and group the results.
The interviews were recorded on a Dictaphone in agreement with the respondents. Based
on the audio records, the researchers assistant prepared verbatim transcripts in which a
number was assigned to each respondent, without any personal identifiers.
In order to build a detailed coding tree, a group of researchers studied the interviews
organized in the transcript format. After the tree was built, the data analysis started. The
data coding and analysis process was supervised by the leading expert.
8
Study Conceptual Framework
For the conceptual framework of this research we used a model in which different factors
were clustered into groups of structural, personal, and social factors, as well as a group of
health system factors. The conceptual framework was based on the results of qualitative
research into tuberculosis treatment adherence, which is described in the systemic
overview of 44 publications.10
The structural group consists of the factors that are beyond a patients control and can
hinder adherence, despite a patients strong motivation.
Social factors influence personal factors and may improve adherence by increasing a
patients awareness level, changing his/her attitude to the disease and increasing
motivation. On the other hand, stigma and marginalization create adherence problems.
According to the conceptual framework, the factors influencing patients behavior can be
divided into structural and social factors on the one hand, and health system factors on the
other hand. Personal factors also influence health system factors, i.e. the personal and
system factors have mutual influence on each other.
Picture 1. Conceptual framework
9
Ethical Principles
The research was conducted in compliance with the World Medical Association's Helsinki
Declaration principles on medical research involving human subjects, which limits access to
information about the participants identity, identification data, place of work and other
personal information.
The research protocol and instruments were submitted to the NCDCPH National Bioethics
Committee. The protocol was also sent to the National Center of Tuberculosis and Lung
Diseases for approval by the Ethics Commission. On April 19, 2016 we received consent from
the National Bioethics Committee (Minutes N2016-022). The consent from the National
Center of Tuberculosis and Lung Diseases was received later.
The respondents were informed that when their answers were cited in the Research Report,
only the respondents category would be specified.
In order to comply with ethical principles, respondents were selected rather cautiously,
according to the above described procedure.
Face to face interviews were conducted in a private environment: a residential apartment or
nearby open area (a yard, garden or park).
Before interviews started, information about the study was once again provided to patients
by means of an information leaflet or telephone call. They were also informed that they
could call and ask questions about the study at any time. After this procedure and before
starting the interview, respondents signed an informed consent form to participate in the
study. If a patient refused to sign the form, a researcher signed it based on a patients oral
consent attained.
Audio records of interviews / focus group discussions were made in agreement with
respondents and focus group participants. If they were against audio records, the
researcher or his/her assistant wrote down respondents answers. In the case of focus
groups, the researchers assistant took notes of the focus group discussion results.
The audio records were stored in compliance with the organizations data management
policy, which implies limited access to the data (access rights were only given to the people
participating in the study) and destruction of the data six months after the end of the study.
The informed consent forms are stored in a safe place and will be destroyed 3 years after
the end of the study.
10
Results
Before presenting the qualitative research results, we will briefly present the social and
demographic characteristics of the respondents. 70% of the respondents are male. The
average age is 42 (The median age - 39). Other characteristics of the patients are presented
in the Table 3 below:
Table 3. Socio-demographic characteristics of the patients
Successfully completed
65% 5% 80% 10%
treatment (N=20)
Lost to follow-up
45% 30% 40% 20%
patients (N=20)
Recalcitrant patients
60% 30% 27% 20%
(N=20)
As expected, the study revealed different positive and negative factors influencing
adherence to TB treatment.
The study results are presented according to the conceptual framework.
Structural Factors
Some social and economic factors prevent patients from completing the treatment. Despite
the fact that the treatment is provided to patients free of charge under the national TB
program, some patients cannot find time for it because of their employment or social
conditions (if a patient has to choose between employment and treatment, preference is
given to employment).
...I stopped the treatment because I am the only man in the family. I have two
sisters who are single and I cannot leave my family members hungry. I had to
work but it is very difficult to combine work and treatment at the same time...
A lost to follow-up patient
The working hours of employed patients do not allow them to comply with the treatment
regime. Besides, some patients do not tell their employers about their disease because of
stigma or fear of losing their jobs. Therefore, it is difficult for such patients to combine the
work and treatment regimes:
...I work at a distribution company where nobody knows about my disease. If they
find out, I will lose my job. I distribute bakery products so they will fire me
immediately. On Saturday, I do not receive the medicine because it can only be taken
at the Center before 12 oclock in the afternoon, but I finish work at 2. My working
hours start at 5 oclock in the morning... A recalcitrant patient
11
On the other hand, communication with colleagues and going to work helps patients to
overcome negative side effects of treatment and/or bad reactions to the treament. Those
patients who successfully completed the treatment stated that during work they paid less
attention to the sensations caused by the pharmaceuticals, which helped them to cope with
such factors.
...I have ideal colleagues. When they saw that I felt week and went out for
some rest, they did not make a problem out of this. I continued working and
did not sit at home all the time, which turned out to be a good decision.
Because when I was sitting idly and paying attention to the sickness, it lasted
longer...
...I paid less than GEL 10 for a visit to a cardiologist but the doctor prescribed
medicines for GEL 40. These were medicines for one week i.e. it would cost me
GEL 160 per month. I was prescribed a two-month treatment course. It is
difficult to by pharmaceuticals because I am the only employed member in a
family with two children...
A recalcitrant patient
Of course side effects mean additional expenses because you have to buy
additional medications. Nevertheless, this voucher creates additional
motivation because some people have no money at all and this helps
12
Social Factors
...Support from family members is very important. You feel that you are not
alone. Sometimes I was too lazy to go to the DOT Center but my wife insisted
and forced me
...During the last period he became more nervous and irritated than before.
Although we behaved as if nothing was going on - as if the disease was not a
difficult one and could be easily cured. A correct approach to patients is very
important. An individual approach to each person is necessary. For example, if
I had not forced my husband to receive medicines, I do not know where we
would be now
13
Peer Influence
Decisions made by the majority of patients are greatly influenced by experiences shared by
other patients. According to respondents, the exchange of information about difficulties
overcome by other patients has a positive impact on adherence to treatment. The majority
of patients said that their decision to continue receiving medicine was a result of the
negative consequences of abandoning treatment, which they saw among other patients.
The positive influence of stories about successful treatment and coping with side effects
were mentioned with the same frequency.
I did not want to miss a day after I saw the condition of patients who
cheated and threw the drugs away
Stigma
Due to stigma, patients conceal information about their illness and avoid communication
with people since they are afraid that the attitude toward them will change. Stigma was
mentioned by recalcitrant and defaulting patients as well as by those who successfully
completed the TB treatment. That said, only 15% of patients mentioned this issue and it has
never been named as the main reason for abandoning treatment.
...Since our region is small, people look differently at those who have
tuberculosis. This is why many of them, even family and friends, do not know
about our participation in the program...
...During that period I often stayed at home and avoided contacts with many
people. Someone might suspect something, so I preferred to stay at home...
14
Personal Factors
Awareness
According to phtisiatrists, they regularly inform patients in detail about the disease, its
process, special characteristics of the treatment regime and its possible side effects. Almost
all patients confirmed that they received detailed information about tuberculosis from
medical personnel. Despite this, an information deficit was revealed in case of defaulting
and recalcitrant patients. One fourth of these patients stated that they missed visits to the
DOT center or stopped treatment altogether because tuberculosis symptoms disappeared
or they felt much better. There were also some cases when patients abandoned the
treatment and then resumed it after the deterioration of their heath condition.
...During the first two months I visited the center regularly, received the
medicine every day and got better. After two months I stopped the treatment
because I was fine... A lost to follow-up patient
...I stopped the treatment a year ago and have not visited the TB hospital to
receive medicine ever since. Physically I was feeling well so I decided that
medicine was no longer needed...
Motivation
Patients who had successfully completed TB treatment stated that one of their main sources
of motivation was the need to take care of family members, in addition to their own health.
These patients had a correct understanding of the seriousness of the disease and related
risks, so they tried to complete the treatment in order to avoid creating problems for their
family members and friends.
...I do not want to infect someone with tuberculosis. I could not allow a
situation when any of my family members and friends would have to go
through the same suffering as I did. And of course I wanted to recover...
... My motivating factors were my child and husband. I did not want to do
any harm A patient who has successfully completed treatment
15
Health System Factors
The health system factors were divided into two groups poor health system factors and
clinical factors. Health system factors include service organization and management issues
that influence adherence to TB treatment, while clinical factors are related to practical
medical activities.
Free Treatment
Patients spoke positively about the existence of the National TB Program in Georgia. The
opportunity to receive treatment free of charge was viewed as a huge benefit provided to
the population by the state. Many people stressed the high cost of the pharmaceuticals
which they received free of charge within this program.
I believe this is a rather expensive treatment, probably even one hundred
out of thousand patients would not be able to receive treatment, if patients
covered the treatment costs. This is a great support and everyone should take
advantage of this opportunity by all means
Program Management
Besides free medical services and pharmaceuticals, all respondents spoke positively about
the opportunity to receive medicines continuously at DOT centers, which shows that the
program is working properly.
As for the management of the National TB Program, specialists and service providers
working in this area gave positive assessments to the appropriate laboratory network,
uninterrupted supply of pharmaceuticals, good program monitoring system and Doctors
Council.
Providers emphasized the positive steps made in the provision and management of TB
services. The majority of phtisiatrists spoke about a properly running laboratory system,
namely the opportunity to make tests timely and safely, the introduction of a new method
of lab diagnostics, the well organized transportation system and the implementation of the
Cold Chain principles. In addition, they also stressed the existence of a system that ensured
a continuous supply of medications and an opportunity to work without interruptions.
Service providers spoke about the benefits of the monitoring system, which did not allow
them to relax. They also expressed positive views about the approach focused on teaching,
16
mutual respect and healthy collegial relations between employees of the monitoring
division and service providers, which had a positive impact on their work:
Supervisors come from the center. The regional coordinator, who checks all
the forms, also arrives. They talk to a patient, his/her relatives and count
drugs. The system is organized very well; you have to do things even if you do
not want to. Moreover, the system focuses on teaching. Otherwise, we would
not have been here, everyone would have run away. The key point is that there
is a special approach, which is being further improved
Regional phthisiatrists' FGD
Medical Personnel
The majority of patients stressed many times the positive role of medical personnel during
the long and difficult treatment period. Patients talked about attentive treatment they
received from doctors and nurses. According to them, nurses not only gave them the
prescribed medication but also provided moral support. If a patient was late, nurses
communicated with him/her frequently and in a number of cases tried to be flexible and
take into account a patients work schedule.
Attentive and compassionate medical personnel significantly influences patients behavior
and encourages them to complete treatment.
Physicians and nurses were positively disposed towards patients. They were
equally attentive to everyone and they motivated us to take drugs. They often
talked to us and supported us in everything. Nurses play a rather big role in
the treatment process; they provide moral support and additional
consultations A patient who has successfully completed the treatment
17
Target group discussions with specialists revealed a lack of young specialists working in this
field. As a result, the levels of acceptance and introduction of innovations are low. Low
salaries and health risks decrease the interest of young medical personnel in working in this
field.
Low Salaries
The research revealed a financial problem related to service providers namely, low
remuneration, which is below the average salary level. According to service providers, their
only stimulus is professional (intrinsic) motivation. In compliance with the Government
Resolution regulating the National TB Program, a phtisiatrists minimum monthly
remuneration is GEL 360, while DOT-nurses is GEL 280 (after taxes). As a rule, an average
monthly salary offered by employers equals a minimum salary. Indeed, a phtisiatrists salary
is considerably lower than a primary healthcare nurses salary, which definitely reduces
doctors motivation.
Salaries are rather low. It is rather bad that primary healthcare nurses have
a salary of GEL 450, while phtisiatrists receive GEL 360. This is a demotivating
factor for us Regional Phthisiatrists FGD
The same problem was identified in the case of epidemiologists. They talked about an
overloaded work volume and complained about inadequate financing of their efforts.
Epidemiologists' FGD
The research also demonstrated that service providers do not have the full financial
support necessary to perform their obligations within the program. Doctors and nurses
have to cover the costs of communication with patients out of their own pockets, which is
not a small share of their monthly salary. At the same time, the examples above showed
that frequent communication positively influences the patients and stimulates them during
the treatment process.
When a patient does not come to take a medicine, we have to find out
where s/he is and why s/he has not come. We spend our salary to top up our
mobile phone accounts because we have to communicate with patients over
the phone all the time FGD with phthisiatrists and nurses
18
The Epidemiology Department is responsible for working with defaulting patients within the
framework of the National TB Program. However, our research demonstrated that the
system of finding lost to follow-up patients is not effective. In order to contact patients,
epidemiologists mostly use phone calls because transport costs are not covered.
... It would be good if I could make repeated calls to convince them; if there
were incentives; if we were given money for transportation, for example GEL
10. In this case we would manage to return lost to follow-up patients...
Epidemiologists FGD
Besides low remuneration, the Program currently does not have any incentive mechanisms
(financial or otherwise) for service providers, which usually has a negative impact on their
efficiency:
There is not even a small gift for us for a cured patient. We used to hold a
conference on World Tuberculosis Day in the past. Phtisiatrists from Georgia
used to meet each other, exchange information and we had dinner in the
evening. This was some kind of expression of gratitude, but there is nothing
like that nowadays
...Nobody is interested in us anymore. After my default, I did not get any calls
from the doctor during 7 months. Nobody has called and asked where I was
and why I stopped coming for the medicine. Only after 6-7 months, I was
called and asked to come for an interview (in order to participate in this
research)
19
centers is a problem because, at present, there are only four DOT centers in Tbilisi and their
locations are not evenly distributed.
... Even though we reimburse them for their travel expenses under the Global
Fund project, spending 3-4 hours every day getting to and from the clinic is a
barrier and problem for patients; moreover only MDR patients get
compensation...
A field specialist
The population living in regions has service access problems in terms of managing side
effects. They often have to go to Tbilisi to receive these services. As there is no adequate in-
patient hospital infrastructure in the regions, geographic access to such services is a
problem for regional population. Since regional in-patient hospital buildings are amortized
and the sanitary/hygiene conditions are poor, patients have to go to Tbilisi for such services.
20
Concerning clinical problems, difficulties were identified with regard to the DOT regime, pill
burden and side effects caused by the treatment.
It is not difficult to take medicines in the morning but when I have to come
here in the evening as well I start feeling sick. I have to come twice a day and I
drive here. Sometimes my father and my friends accompany me
A recalcitrant patient
Initially I used to recover more easily after taking drugs. They gave me
everything included in the program against vomiting, for liver, but
eventually I felt very bad and nothing helped me
A lost to follow-up patient
The National Program finances several medications for the management of side effects
suffered by patients with DR-TB. In addition, some tests and consultations with narrow
profile specialists are available for patients. The Tbilisi population has better access to such
services due to their availability at the National Center of Tuberculosis and Lung Diseases.
The Center has hired different specialists who play an important role in the management of
side effects. Moreover, Tbilisi patients are better informed and use universal healthcare
21
services to their benefit. In regions, patients either visit narrow profile doctors directly or
come to Tbilisi, which means additional expenses.
The management of side effects has been a problem because this involves
managing different systemic problems, such as the gastrointestinal tract. We
have faced this problem mostly in regions. We have not had this problem in
Tbilisi because the TB center has hired different specialists who are involved in
the management of side effects...
A field specialist
A field specialist
The majority of patients talked about problems like nervousness, irritability, sleeplessness,
depression etc., which require the assistance of a psychologist/psychiatrist. Doctors and
other specialists working in this field also stressed the need for psychological assistance.
Some of them become rather reserved and find it harder to deal with this
psychologically, such people need to be supported by a psychologist
A patient who has successfully completed the treatment
A field specialist
22
Discussion
23
above, in combination with the employment factor, stigma creates an unfavorable
environment for treatment adherence.
Personal Factors
The research showed that one fourth of recalcitrant and defaulting patients abandoned
treatment because they no longer had symptoms and believed that they were cured. This
became a reason for their irregular visits or abandoning treatment. Despite the fact that
medical personnel gave the required information to patients, this incorrect perception was
still a problem and may be caused by their education levels and poor attitude to the disease.
Scientific literature describes cases when improvements in a health condition becomes a
reason for treatment default.10,14,19 This means that patients understanding of the disease
must be improved through different methods, such as involving peers, educating family
members and medical personnels use of a better communication strategy in order to
ensure the dissemination of correct and timely messages.
Care for family members was named as the main motivator of patients who successfully
completed the treatment. This group had a correct understanding of the disease, which
increased their feeling of responsibility towards family members and their desire to protect
them from the same problems.
24
exclusively by professional (intrinsic) motivation. The monthly remuneration of phtisiatrist
doctors is 2.5 times lower than the average nominal salary 1 and even lower than the salary
of a primary healthcare nurse. Moreover, doctors and DOT nurses spend some share of their
low salaries on communication with patients. Epidemiologists have been assigned the role
of collecting information about lost to follow-up patients and returning them to the
program. However, because of insufficient financing of operating expenses this role is not
properly fulfilled. At the same time, at present the system does not have any financial or
other incentive mechanisms to ensure the effective performance of medical personnel.
Many scientific papers stress the positive influence of result oriented financing mechanisms
on the improvement of service providers efficiency.21 It is also worth mentioning that the
low financial rewards and risks inherent in the work makes this field unattractive you young
medical staff, which will ultimately cause a personnel deficit problem.
The reform that integrated DOT services into the rural primary healthcare centers in 2012 to
address the problem of geographical accessibility to in-patient service in the regions had a
positive influence on treatment adherence, because the centers are located near patients
homes, which allows them to save transport time and money. A geographic access problem
currently exists in Tbilisi because there are only four DOT centers unevenly distributed in
city districts. This complicates treatment adherence among patients with DR-TB because
they have to spend several hours every day to get to the DOT centers.
Apart from the geographic access problem, there is also a problem related to the
infrastructure of medical facilities. Since the space of such facilities is small and/or the
sanitary conditions are unsatisfactory, patients are not willing or able to stay there, which
makes it impossible to share experiences with other patients, even though, as noted above,
experience sharing could positively influence TB treatment adherence. Infrastructural
problems can be addressed either by renovating old buildings (which are mainly located in
Tbilisi) or by integrating these services into the primary healthcare system (as was done in
regions). It is equally important to refine the requirements set for the institutions that
provide TB services. According to international TB management standards, service provider
facilities must have constant natural or artificial ventilation and ultraviolet lighting. 22 In
Georgia this is just a recommendation in the TB Management Guideline, 23 while according to
the Decree of the Government of Georgia on Adoption of Technical Regulations for High-risk
Medical Activities ultraviolet lighting is not required at all.24 Therefore, these regulations
must be brought in line with international standards.
1
The National Statistics Office of Georgia, average nominal monthly salary of hired employees, 2015
25
Regarding the clinical factors that influence TB treatment adherence, the research revealed
negative impact of difficulties related to the DOT regime. Studies carried out in other
countries also confirmed that the need to receive a large number of medicines for an
extended period is a negative factor. In order to improve TB treatment adherence, it is
necessary to develop and introduce new approaches to the DOT regime on a constant basis.
The same applies to side effects, which frequently become the reason for TB treatment
default.25 Research carried out in Georgia in 2013 also demonstrated that depression was
one of the main side effects causing default.13 Our study revealed that in order to manage
side effects, patients living in rural areas visit the National Center of Tuberculosis and Lung
Diseases in Tbilisi, which creates geographic and financial problems. The center hired
different specialists who are involved in the management of side effects. In order to
optimize costs it is possible to use TV Medicine in the regions and to manage patients side
effects remotely with a team of experienced specialists. The possibilities offered by TV
medicine are widely used in different countries.26 The study found out that the management
of side effects expressed in mental problems poses a specific problem due to system
fragmentation. One of the solutions would be the integration of mental healthcare services
into the primary healthcare system, which ould be also used for different medical needs.
The study also identified risks related to the continuous provision of services by service
providers in the future. This risk is caused by problems in the current regulations and by the
non-profitability of TB services.
Recommendations
The study made it clear that the structural, social, individual factors as well as systemic
factors in the healthcare sector are very closely interlinked and self-reinforcing. Therefore, a
multi-sector vision and approach needs to be applied to resolve the problems. The
recommendations given below are based on the study outcomes.
Legal/normative changes:
The Labor Code provision on temporary disability term must be reviewed to
take into account the need for TB treatment;
Regulations need to be developed/refined in order to ensure the continuity
of services rendered by private service providers;
The involvement of peer educators is necessary in the treatment process to share
their personal experiences with other patients using different strategies (formation
of groups, use of the social media etc.);
26
Communication messages should be improved by emphasizing treatment adherence
barriers;
Increased participation of patients and service providers should be ensured in the
decision making process;
Increase the motivation of service providers by introducing result-based
remuneration mechanisms:
Providing incentives for medical personnel;
Providing incentives for heads and owners of medical facilities;
Increase the efficiency of tracing lost to follow-up patients through operational costs
reimbursement and epidemiologists financial motivation;
Fully integrate DOT centers into primary healthcare services in order to improve
geographic access for patients and open additional centers in Tbilisi in order to
reduce geographic barriers;
Introduce global innovations in TB treatment on a timely basis throughtout the
country with the aim of simplifying the DOT regimen;
Improve access to side effect management:
Use Telemedicine to reduce geographical and financial barriers, save
patients time and improve the clinical quality of services;
Integrate mental health services into primary healthcare;
Reimburse expenses on medications for socially vulnerable patients;
Motivate young professionals to enter the TB field by reducing the financial barrier
to postgraduate studies.
27
References
1
Global Tuberculosis Report 2016, WHO
2
The Paradigm Shift, 2016-2020. Global Plan to End TB. The Stop TB Partnership, 2015
3
Global Tuberculosis Report 2015, WHO
4
#308 Resolution of the Government of Georgia, On Approval of 2015 State Healthcare
Programs 2015, Annex #7 TB Management. The Government of Georgia, Tbilisi, 2015
5
Health Care. Statistical Yearbook 2015, NCDCPH
6
2013-2015 National TB Strategy and Action Plan, Tbilisi, 2013
7
#92 Resolution of the Government of Georgia. 2012 State Healthcare Programs, Georgia,
March 2012
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Laurence Y.V., Griffiths U.K., Vassall A. Costs to Health Services and the Patient of Treating
Tuberculosis: A Systematic Literature Review. PharmacoEconomics. Doi: 33: 939-955. 2015
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cohort study in Brazil. Trans R Soc Trop Med Hyg. 2016
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24
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Quyen. Adverse events in the treatment of MDRTB patients within and outside the NTP in
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29