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Module 3:

Exploration Management and Targeting

Session 5:
Human Aspects of Mineral Exploration

Jon Hronsky
21-25 March 2011

KIGAM International School for Geoscience Resources March 2011 1

Characteristics of People in
Geosciences and How They Work

KIGAM International School for Geoscience Resources March 2011 2

1
Overview

Introduction
I t d ti
Creativity, innovation and pattern recognition
Decision making under uncertainty
Escalation of commitment
Synthesizing exploration data into predictive outputs
Career paths and rewards for technical people
Building and retaining a high- quality team

KIGAM International School for Geoscience Resources March 2011 3

Introduction

Mineral Exploration, like any business,


ultimately depends on the activities and
decisions of the individuals

This module focuses on work issues at the


individual level

Several key aspects are critical to exploration


success

KIGAM International School for Geoscience Resources March 2011 4

2
Creativity, Innovation
and Pattern Recognition
IDENTIFYING AND USING THE
CREATIVE INNOVATORS

KIGAM International School for Geoscience Resources March 2011 5

3
7

Context

Exploration
p is not a linear business

Inputs of work and effort do not correlate


closely with the outputs of business results

Instead, discontinuities related to creative


insights
g and/or technical innovation are veryy
important

It is important to recognize that some people


will be consistently better at this than others

KIGAM International School for Geoscience Resources March 2011 8

4
Distinctive Aspects of Geology as a Science
(Justin Osborne, 2007)

Incorporation of physical sciences to a spatial context


The addition of the 4th Dimension
Dimension, Time,
Time is a unique complication
Geology is complicated by the 4D associations
The extreme spatial awareness and understanding requires a unique skill
set
Many data types are utilised, varied and differing quality
Much of Geology remains purely interpretative, concepts not proved
Detailed scientific processes are interpreted from ideas and minimal data
Interpretation often requires many artistic qualities in a geologist

The scientific method of geologists is to collect information, stare at it, try


a lot of different assumptions, read and discuss other people's papers and
grope their way toward greater certainty, or at least figure the answers with
the best odds. This is more like the real problems of real life where much is
unknown
KIGAM and
International variable
School for Geoscience Resources March 2011 9

Intuition in Geology
(Justin Osborne, 2007)

Geologists typically employ finely developed intuitive skills, a high-speed


variety of logic which compares and contrasts patterns of data. This skill
matures continually with use

So facile is our capacity to assemble multi-dimensional models that we do


not require continuous data to form them. We mentally fill in gaps, making
an intuitive leap toward a working model the instant we have enough data to
perceive even the most rudimentary pattern within the data suite.

An engineer by contrast thinks in a linear mode


mode, rather like a cog railway
railway,
and must have his data in a set sequence in order to process it through a set
formula. We often have trouble with engineers. We find them hopelessly
rigid, while they find us hopelessly protean, and perhaps hallucinatory

Sarah Andrews, Spatial Thinking with a difference


AEG News, vol 45, no. 4

KIGAM International School for Geoscience Resources March 2011 10

5
Exploration Geologists:
Typical Characteristics and Talents
(Osborne, 2007)

Ability to seek orientation in space and time

Strong pattern matching skills

Intuitive able to rely on, and utilise intuition in interpretation


A hallmark of intuition is that it functions in leaps rather then by neatly ratcheting

intervals

Natural experts at grappling with ambiguity

Comfortable with questioning authority


Continually challenge concepts and norms to advance working hypotheses

Struggle to comprehend linear thinkers


Sarah Andrews, Spatial Thinking with a
Well honed scientific understanding difference
AEG News, vol 45, no. 4

KIGAM International School for Geoscience Resources March 2011 11

Cognitive Development of Exploration


Geoscientists (Osborne, 2007)

how a person perceives, thinks, and gains understanding of his or her world

through the interaction of genetic and learned factors

Geologists develop skills and ability with time / experience

Strong influences from external sources, mentors

Inherent ability is a major controlling factor

Individuals mind - set a critical control on development


p

Either specialise or diversify with time

Interpretive skills develop and evolve

Individuals will develop their own style

KIGAM International School for Geoscience Resources March 2011 12

6
Decision-Making Under
Uncertainty
UNDERSTANDING THE
HEURISTICS

KIGAM International School for Geoscience Resources March 2011 13

Introduction

Decision- making under (high) uncertainty


Distinctive aspect of mineral exploration

Well documented that human intuitive judgment does not perform


well in these conditions

Heuristics and Biases

Critical that an Exploration Manager understands how these affect


judgments (of both geoscientists and managers)

Much of the material in this section is derived from a Macquarie


University research project (2004-2005) led by Mike Etheridge:
Improving Mineral Exploration Performance by Superior Management
of Risk, Uncertainty and Value

KIGAM International School for Geoscience Resources March 2011 14

7
Macquarie Univ. Survey

A survey of a representative range of mineral


exploration industry professionals was completed as
part of a Macquarie University (MU) project
(Etheridge, 2008)

Two Parts:
Standard psychometric tests to determine individuals
decision-making style and attitude to risk
Three exploration scenarios, to assess decision
making

KIGAM International School for Geoscience Resources March 2011 15

MU Survey Principal Outcomes

1
1. Probabilities of discovery assigned in scenarios ranged over
more than two orders of magnitude, irrespective of information
provided
2. Mean probability of success for each scenario was higher than
known average industry base rates
3. Good correlation between psychometric measures of rationality
and the assignment of lower probabilities of success
4. Proposed cash payments for exploration projects significantly
undervalued the opportunity
opportunity, given own assessments of
discovery value and probability (an expected bias see Utility
Theory discussion)
5. When faced with exploration failure following initial success,
there was a significant bias to continue exploring despite having
limited funds (escalation of commitment)

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Implications for Exploration
Management

Staff are likely to have an optimistic bias; this is probably


functional and should not be discouraged, but

Intuitive judgments must be calibrated with quantitative analysis


for the group to have a realistic idea of what it might deliver

The risk - discounting behaviour associated with purchasing


early-stage exploration projects may be inappropriate in a large
organization and neutralize a potential competitive advantage

Management need to guard against overspending (escalation of


commitment) if follow-up results do not match early
encouragement

KIGAM International School for Geoscience Resources March 2011 17

Two Cognitive Systems

System 1 System 2

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Two-System View of
Decision-Making

Proposed by James in late 19th Century and developed more


recently by Kahneman & Tversky (1979)
A model that describes how we use two types of cognitive
processes to make a judgment or come to a decision: Intuition
(System 1) and Reason (System 2)
System 1 (Intuition):
fast and automatic (involuntary)
difficult to control and / or modify
based on unconscious heuristics which may lead to biases
System 2 (reason):
slower, serial and effortful
deliberately controlled
more flexible and can be based on rules

KIGAM International School for Geoscience Resources March 2011 19

How the Two Systems Interact

One of the roles of System 2 is to monitor the quality of our


intuitive judgments

However this monitoring is generally lax; means that many of


our intuitive judgments are incorrect

When problems increase in complexity, we tend to resort to


System 1:
This is often the case for exploration-related decision-making

KIGAM International School for Geoscience Resources March 2011 20

10
Source: Monica Anderson- web presentation on Artificial Intuition

21

Implications for Exploration


Management

Need to accept that most important decision-making


decision making
(e.g. project ranking) will have a strong tendency to
be dominated by System 1 cognitive processes

Make sure that System 2 processes are used as


much as possible to calibrate and monitor System 1
thinking
e.g. use of quantitative modeling of exploration
process

Make sure that the inherent biases in System 1


cognition are well-understood and transparent

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Our Intuition can be biased!

Parallel or not?
KIGAM International School for Geoscience Resources March 2011 23

Heuristics and Biases

An automatic, non-conscious process that influences


judgments and decision
decision-making
making (Kahneman & Tversky
definition)

A rule of thumb or a shortcut used to reduce amount of


information processing we do

Complex tasks, e.g., assessing probabilities and


predicting, are reduced to simpler operations of judgment /
intuition

Heuristics are highly economical and mostly effective but


sometimes they bias our perceptions and result in errors of
judgment

When these errors occur, they are severe and systematic

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Important Heuristics in Mineral
Exploration

Representativeness heuristic
Neglect of Base Rate
Misconceptions of chance
Overconfidence

Availability heuristic

Anchoring heuristic

Loss / Gain Asymmetry

KIGAM International School for Geoscience Resources March 2011 25

Representativeness Heuristic

KIGAM International School for Geoscience Resources March 2011 26

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Representativeness Heuristic(1)

Assumption of commonality between objects of similar


appearance, or between
b t an object
bj t and
d a group it appears to
t fit
into

For example, people tend to judge the probability of an event


by finding a comparable known event and assuming that the
probabilities will be similar

As a part of creating meaning from what we experience, we


need to classify things.
things If something does not fit exactly into a
known category, we will approximate with the nearest class
available

May lead to errors in assuming that similarity in one aspect


leads to similarity in other aspects

KIGAM International School for Geoscience Resources March 2011 27

Representativeness Heuristic (2)

The representativeness heuristic leads to three


biases that are particularly relevant to mineral
exploration:

Neglect of base rate

Misconceptions of chance

Overconfidence

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Neglect of Base Rate

The Base Rate is how often, on average, what we are looking for
actually
t ll occurs in
i the
th instances
i t we examine
i
Mineral exploration has a low base rate; what we are testing for (an
ore deposit) is only rarely present in the population that we are
testing (targets)
Intuitive judgement in humans has been shown to be generally poor
in Low Base Rate situations
g
We tend to neglect the base rate when making
g our intuitive System
y 1
judgments (previous sections)
We assume that because our anomaly looks like one associated with
a known deposit it is also likely to be a deposit
Important we understand the quantitative implications of the low
base rate

KIGAM International School for Geoscience Resources March 2011 29

30

15
Misconceptions of chance

This bias is that we expect that the essential


characteristics
h t i ti off the
th chance
h process willill occur (i.e.
(i
be represented) not only at a global level across an
entire sequence, but also at a local level in each part
of a sequence

Examples:
expect that random outcomes will not cluster
expectt th
thatt it is
i more likely
lik l to
t gett a head
h d on the
th
next toss after a long run of tails

Main practical consequence is that we will often tend


to interpret a cause that does not exist to explain
patterns in random data

KIGAM International School for Geoscience Resources March 2011 31

Map of V1 Attacks on London

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Overconfidence

When an object (or event) matches a stereotype we hold,


we are likely to express much more confidence in our
prediction that the object is a member of that category

This occurs even when the information we have about


the object is poor (limited, unreliable or out-dated)

Persists even when we are told of the factors that limit


the accuracy of our prediction

Practical consequences in mineral exploration relate to


missing the significance of new information and hence
opportunities:
this belt is unprospective because it looks like

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34

17
Overconfidence and Expertise

O
Overconfidence
erconfidence increases with
ith knowledge:
kno ledge
Those who know less have a lower level of
overconfidence
As our knowledge increases, the accuracy of our
answers increases, and so does our
overconfidence
Our overconfidence increases at a faster rate than
our accuracy

Need to remember overconfidence will be greatest in


our area of strongest expertise!

KIGAM International School for Geoscience Resources March 2011 35

Improving Expert Judgment with


Calibration

Hubbard (2009)
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Availability Heuristic

How many
dolphins are
there in this
picture?

KIGAM International School for Geoscience Resources March 2011 37

Availability Heuristic

Reflects influence of the relative availability of objects and events


in memory on decision
decision-making
making

We tend to base decisions on information that is readily available in


memory. Information is likely to be readily available when:
An event has occurred recently
Something is salient or prominent
An event evokes strong emotion

There is no reason to believe that the information which is most


accessible is also what is most relevant to making a good decision

In mineral exploration, a recent high profile discovery and the


factors perceived as relating to it may have a disproportionately
high impact on our decision-making because of the availability
heuristic

KIGAM International School for Geoscience Resources March 2011 38

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Anchoring Heuristic

Refers to the fact that when we make an uncertain or unclear


decision, we make estimates by starting from an initial value
(anchor) which we then work with and adjust until we reach
our answer
Typically, the adjustments we make are insufficient
Anchors are determined by:
The formulation of the problem
A partial computation
Purely arbitrarily; e.g. the opening bid in a commercial
transaction

Different starting points lead to different estimates, but all


estimates are biased towards their starting points
May lead to dramatic under-estimation of the value (or the
risk) of something

KIGAM International School for Geoscience Resources March 2011 39

The Power of Anchoring:


An Example

Graduate Students at MIT Business School asked to first


write down last two digits of their social security numbers
Then asked to bid for a cordless key board
Students whose numbers ended in 80-99 bid on average
$56
Students whose numbers ended in 1-20 bid on average
$16
Anchoring results in 300% difference in outcome!

Research by Dan Ariely, reported in Lehrer (2009)

KIGAM International School for Geoscience Resources March 2011 40

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Loss/Gain Asymmetry

One of the most important discoveries of Kahneman and Tversky


is that we judge the threat of a loss to be greater than the
promise of a gain of the same size

There are fundamental evolutionary biological reasons for this


and similar behaviours have now also been observed in non-
human animals

It is the basic reason for the risk discounting we observe in


market valuation of exploration opportunities
When choosing between a sure gain and a substantial
probability of a larger gain,
gain were less likely to take the risk

Not just about risk discounting however!

When choosing between a sure loss and a substantial


probability of a larger loss, were more likely to take the risk of a
larger loss

KIGAM International School for Geoscience Resources March 2011 41

Which would you choose?

Sure gain of $80


or
85% chance of winning $100 and a 15%
chance of winning nothing

KIGAM International School for Geoscience Resources March 2011 42

21
Most people will choose the $80. We will be risk
averse. We
W will
ill choose
h the
th $80 even th
thoughh the
th
expected monetary value is greater for the risky
option:

If this gamble were repeated many times,


the average gain would be about $85 per
game ($100 x .85 + $0 x .15 = $85)

We choose $80 x 1.00 = $80

KIGAM International School for Geoscience Resources March 2011 43

Which would you choose?

Sure loss of $75


or
80% chance of losing $100 and a 20%
chance
h off losing
l i nothing
hi

KIGAM International School for Geoscience Resources March 2011 44

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The Power of Framing:
A Famous Example
(Kahneman & Tversky, 1981)
Two groups of medical doctors were asked to chose the
preferred treatment program
p p g for a group
g p of 600 patients
p
from two options.
Group 1 had to chose between: 72% prefer Program A!
Program A: If adopted 200 people will be saved
Program B: If adopted, a one-third probability that 600
people will be saved and a two-thirds probability that no
one will be saved

Group 2 had to chose between: 78% prefer Program B!


Program A: If adopted 400 people will die
Program B: If adopted, a one-third probability that no-one
will die and a two-thirds probability that 600 people will die.

KIGAM International School for Geoscience Resources March 2011 45

Relevance to Mineral Exploration

This behaviour can lead to an inherent


conservatism that can result in us missing critical
opportunities because we are more focused on the
potential loss of investment than the potential gain

In many situations, exploration can only deliver its


objectives if it is exposed to appropriate high risk
projects

It also explains Escalation of Commitment


behaviour (discussed below)

KIGAM International School for Geoscience Resources March 2011 46

23
Managing the Effect of Heuristics
and Biases

Calibrate with quantitative analysis where possible


Be aware and vigilant about these effects
Be aware that vigilance is likely to be impaired by:
Time pressures
Undertaking different tasks simultaneously
Being
B i iin a good
d mood
d
Boom times and the periods immediately after a
major new discovery are particularly high risk !

KIGAM International School for Geoscience Resources March 2011 47

Escalation of Commitment

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Escalation of Commitment

When we are unwilling to change our course of action


even when the evidence increasingly
g y points
p to our
decision being incorrect

Our commitment to the course of action may lead us to


invest even more, despite the evidence

Examples in Mineral Exploration include


Exploring individual projects too long
P
Pursuing
i lower
l priority
i it targets
t t after
ft high
hi h priority
i it targets
t t
have failed
Perseverance in the face of negative results

This is a very important behavior for a Senior


Exploration Manager to be aware of and to manage

KIGAM International School for Geoscience Resources March 2011 49

Escalation of Commitment - Causes

Escalation of commitment can occur when:


we have already invested substantially
(time/money/effort) in the program
it is difficult (cost, loss of face) to reverse the initial
investment decision
we feel a strong personal sense of responsibility
for the decision

KIGAM International School for Geoscience Resources March 2011 50

25
Managing the Escalation of
Commitment Problem

Define clear goals and milestones

Regular project review by independent peers without


emotional commitment to project essential; particularly at
major milestones

Resist project scope creep


but must be able to distinguish this from genuinely important
new information (i.e. gold anomaly in a nickel target)

Provide frequent and specific feedback about performance


reward early exit from and turnover of projects

Develop organizational culture that understands value of


decisions to stop at the right time
but not at the expense of encouraging superficial exploration

KIGAM International School for Geoscience Resources March 2011 51

Synthesizing Exploration Data Into


P di ti Outputs
Predictive O t t

KIGAM International School for Geoscience Resources March 2011 52

26
Introduction

A core task of exploration geoscientists is to interact


with multiple spatial datasets to produce an
integrated synthesis

The purpose of this synthesis is to enable the


prediction of undiscovered mineralization

They include:
Geological cross-sections
cross sections
3D models
Geological plans
Exploration targeting summary plans

KIGAM International School for Geoscience Resources March 2011 53

A Core Competency

The construction of these syntheses requires the ability to both interpolate


b t
between, and
d extrapolate
t l t ffrom, li
limited
it d data
d t points
i t

They are interpretative products that while honoring the available data must
also incorporate judgment and intuition

The geoscientist must be able to construct a mental model of their project,


either in 3D or in 2D but extended under cover

This requires a reasonable facility for abstract thought and creativity

Some individuals with strongly linear and very concrete thought processes
fail to demonstrate basic competency in production of these syntheses

This will significantly limit their effectiveness as explorers

In contrast, strong skills in this area are an important success ingredient

KIGAM International School for Geoscience Resources March 2011 54

27
The Critical Role of
Pencil and Paper

Traditionally, the production of hand-drawn maps and sections


played
p y a critical role in the production
p of geological
g g syntheses
y

This has become less common with the era of GIS, 3D


computer models and visualization

However, it is our experience that there remains a strong link


between individuals who hand-draw plans and sections, and
exploration success

Th suggested
The d reason may relate
l to some recent advances
d in
i
cognitive psychology

There is increasing evidence emerging of a link between tool


use and cognition:
Using our hands helps us learn!

KIGAM International School for Geoscience Resources March 2011 55

KIGAM International School for Geoscience Resources March 2011 56

28
Career Paths and Rewards for
Technical Staff

KIGAM International School for Geoscience Resources March 2011 57

Context

A successful mineral exploration group depends on the skills


and expertise of its technical people

Many of the required skills take many years to fully mature

Need to avoid the common scenario in many modern


organizations where talented technical people are streamed into
non-technical management as soon as they are identified
Management career- path assumed to be only way to get
ahead

This results in the most important technical work in the


organization generally being carried out by relatively
inexperienced staff

Organization must provide a non-managerial career path that


recognizes and rewards technical people as their value to the
organization increases
KIGAM International School for Geoscience Resources March 2011 58

29
Context (cont.)

It is often assumed that managers are hard to


replace but excellent technical people can be
found in abundance. But this is not reality!

Excellence in mineral exploration requires people with


special talents / abilities

A goodd explorationist
l ti i t improves
i as skills
kill and
d experience
i
build over time

KIGAM International School for Geoscience Resources March 2011 59

Technical Career Paths

Need to link reward / recognition of the individual


to corporate value growth

NOT just recognition of time served

Model proposed on next slide

Note that promotion in a technical career path will


tend to be a lag indicator of performance (i.e.
recognition of contribution) whereas promotion in a
managerial career path tends to be a lead indicator
of performance (i.e. recognition of potential)

KIGAM 60
SeniorInternational
ExplorationSchoolManagement
for Geoscience Resources
Course March 2011
February

30
Technical Career Path
(Proposed Model)
Innovation with strategic impact
Technical communication/
mentoring across organisation
Accountability for major
High
High quality Data continuous improvement programs
Collection and Technical functional leadership
interpretation (e.g. Chief Geophysicist)
Effective application of
technical concepts in
operational context

Significant innovation
Impact on skills/
productivity of other
technical staff
Effective influence on
management decision-making
Significant mentoring
skills

LEVEL 1 LEVEL 2 LEVEL 3


REWARD LEVEL
61

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31
Building and Retaining a High-
Quality Team

KIGAM International School for Geoscience Resources March 2011 63

Overview

It has been 40+ years since the McKinsey study of the


keys to successful mineral exploration management
Experience since that study has confirmed
Management style and people development are key to
attracting and retaining good people
The importance of senior managers striving to identify
b h i
behaviors th
thatt correlate
l t with
ith success
A senior exploration manager should spend a very
significant amount of time engaged with attraction and
retention of people

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32
Management Style

Considerations:
Create a small organization character within larger organization
Clear and regular communication is key

Actively support development of new ideas

Demand scientific rigor and excellence

Encourage
E risk-taking,
i k t ki but
b t in
i the
th context
t t off agreed
d process

Utilize decision-point based project management

Think of the budget as an opportunity creator as much as a


control device

KIGAM International School for Geoscience Resources March 2011 65

People Development

Focus on recruiting high caliber geoscientists -


this takes time to do well

Practice rigorous performance management

Emphasize training and development

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33
Recruitment

KIGAM International School for Geoscience Resources March 2011 67

Recruitment

Many senior exploration managers leave recruiting in the


hands of HR

HR is trained to help; however it typically has a poor


understanding of the particular needs of Exploration

Senior managers need to engage in the recruitment process;


they are in the best position to assess overall capability and
balance within the team

Remember, as senior manager you are ultimately


accountable for results; and results (or lack thereof) will be
attributable to the quality of your team

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34
Excellent People

Recruitment what attributes did WMC look for ?

Solid academics

Passion and commitment

Intense curiosity

Drive to succeed

Finding and retaining people with these attributes is hard work

Suchomel, 2006
69

Performance Management:
Position Description

Every Exploration employee has a position description that


Is written and agreed by the employee

Makes accountabilities and authorities clear

Is approved by the senior manager

If the position description includes accountabilities outside


of Exploration, this should be documented and also
approved by the senior manager in the outside area or
department (this is sometimes referred to as a Service-Level
Agreement)

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35
Performance Management:
Objective Setting

Each Exploration employee should develop annual written


work objectives that include target deliverables and dates as
well as training if needed
Annual Objectives should be consistent with the Exploration
Business Plan and should support the Annual Plan

Objectives reviewed and agreed with manager

Updated during the year if warranted in response to business


condition changes

KIGAM International School for Geoscience Resources March 2011 71

Performance Management:
Performance Review

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Performance Management:
Performance Review

A detailed performance review based on agreed


objectives should be conducted annually for every
employee

Less formal review should occur more often to minimize


misunderstanding and surprise

A standard evaluation system, that applies across the


organization, should be developed and communicated to
all staff prior to commencement of a performance period

KIGAM International School for Geoscience Resources March 2011 73

Individual Development

Every Exploration employee should have an individual


development plan, documented either as part of annual
objectives or as a separate plan
Critical to building knowledge and capability in the organization

Requires commitment from senior exploration manager


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Excellent People

Competency and capability

Commitment to continuous learning

Individual training plans

Study leave options

Geoscientist rotation between mine operations, mine-area exploration, and


global exploration was a very beneficial strategy for WMC

Suchomel, 2006
75

Let none of us forget that ore deposits are


first found in the mind: humble minds,
minds thirsting for new knowledge and new
understanding, minds not afraid to embark
on adventures in new ways of thinking

Roy Woodall, Sept. 2004

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