THOMPSON KHOO

thompsonkhoo@gmail.com

626-383-4379
Queens, New York linkedin.com/in/thompsonkhoo

Summary of Qualifications

5+ years experience in customer/client service and sales; 1 year experience in business sales
1 year experience in recruiting, interviewing, hiring and on-boarding in a professional environment.
Work with upper management and thompsonkhoo@gmail.com
C-suite on business growth and development.

Masters of Science in Business Management, Bachelors of Arts in Psychology & Sociology.

Skills linkedin.com/in/thompsonkhoo

Asana/Trello Google Drive & Google Docs Windows

Recruitment Microsoft Office (Word, PowerPoint, Excel) Mac OSX
Bi-Lingual Data Analysis (Quantitative & Qualitative) SPSS

Professional Experience

Operations Manager, Swag.com LLC., New York 10.16 - 03.17

Create job postings on open sources such as AngelList and university career boards.
Evaluate resumes and applications and conduct phone screenings for potential candidates.
Schedule and coordinate interviews for candidates who pass the preliminary phone screening.
Develop employee guidelines and onboard new team members and interns.
Conduct performance reviews and act as mentor for interns who want to develop business skills.
Maintain companys backend website, track and follow orders, create and manage invoices and
continuously generate a leads sheet for a drip campaign.
Executive assistant and administrative support, hold meetings with CEO and COO, notate critical
key points and evaluate current operational strategies with team.
Build a vast network of contractors nationwide, negotiate and secure deals with manufacturers
globally.

Assistant Regional Manager, Advanced Fresh Concepts Corp., California 04.16 - 10.16
Sourced, scouted, networked and recruited temporary employees and franchisees nationwide.
Coordinated interviews and processed hiring paper work for temporary employees and
franchisees.
Conducted employee performance reviews around the northeast, analyzed sales figures and
developed marketing strategies.
Managed seven accounts across the northeast.
Managed district sales and operations within the northeast and supervised more than 200
franchisees and temporary employees.
Created marketing strategies and events that promoted and increased district sales by 10%.

Academic Institutions

Masters in Business Management with emphasis in HR & Marketing (MS)

University of East Anglia, United Kingdom

Bachelors in Psychology, minor in Sociology (BA)

California State University, Fullerton