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HR824

HIGH RESOLUTION
ACTIVE STUDIO MONITOR
OWNERS MANUAL

OL
PWR

ON

HIGH RESOLUTION
STUDIO MONITOR
10. Power Cord Protection Power supply cords should be routed
CAUTION AVIS so that they are not likely to be walked upon or pinched by items
RISK OF ELECTRIC SHOCK placed upon or against them, paying particular attention to cords at
DO NOT OPEN plugs, convenience receptacles, and the point where they exit this
RISQUE DE CHOC ELECTRIQUE
NE PAS OUVRIR Mackie product.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK
DO NOT REMOVE COVER (OR BACK)
11. Object and Liquid Entry Care should be taken so that objects
NO USER-SERVICEABLE PARTS INSIDE do not fall into, and liquids are not spilled into this Mackie product.
REFER SERVICING TO QUALIFIED PERSONNEL
ATTENTION: POUR EVITER LES RISQUES DE CHOC
ELECTRIQUE, NE PAS ENLEVER LE COUVERCLE. AUCUN
12. Damage Requiring Service This Mackie product should be
ENTRETIEN DE PIECES INTERIEURES PAR L'USAGER. CONFIER serviced only by qualified service personnel when:
L'ENTRETIEN AU PERSONNEL QUALIFIE.
AVIS: POUR EVITER LES RISQUES D'INCENDIE OU
D'ELECTROCUTION, N'EXPOSEZ PAS CET ARTICLE
A. The power-supply cord or the plug has been damaged;
A LA PLUIE OU A L'HUMIDITE or
The lightning flash with arrowhead symbol within an equilateral
triangle is intended to alert the user to the presence of uninsulated
B. Objects have fallen, or liquid has spilled into this
"dangerous voltage" within the product's enclosure, that may be Mackie product; or
of sufficient magnitude to constitute a risk of electric shock to persons.
Le symbole clair avec point de flche l'intrieur d'un triangle
quilatral est utilis pour alerter l'utilisateur de la prsence C. This Mackie product has been exposed to rain; or
l'intrieur du coffret de "voltage dangereux" non isol d'ampleur
suffisante pour constituer un risque d'lctrocution.
D. This Mackie product does not appear to operate
The exclamation point within an equilateral triangle is intended to
alert the user of the presence of important operating and maintenance normally or exhibits a marked change in performance; or
(servicing) instructions in the literature accompanying the appliance.
Le point d'exclamation l'intrieur d'un triangle quilatral est
employ pour alerter les utilisateurs de la prsence d'instructions
E. This Mackie product has been dropped, or its chassis
importantes pour le fonctionnement et l'entretien (service) dans le damaged.
livret d'instruction accompagnant l'appareil.
13. Servicing The user should not attempt to service this Mackie
SAFETY INSTRUCTIONS product beyond those means described in this operating manual. All
1. Read Instructions All the safety and operation instructions other servicing should be referred to the Mackie Service Department.
should be read before this Mackie product is operated. 14. To prevent electric shock, do not use this polarized plug with an
2. Retain Instructions The safety and operating instructions should extension cord, receptacle or other outlet unless the blades can be
be kept for future reference. fully inserted to prevent blade exposure.
3. Heed Warnings All warnings on this Mackie product and in these Pour prvenir les chocs lectriques ne pas utiliser cette fiche polarise
operating instructions should be followed. avec un prolongateur, un prise de courant ou une autre sortie de
courant, sauf si les lames peuvent tre insres fond sans laisser
4. Follow Instructions All operating and other instructions should aucune pariie dcouvert.
be followed.
15. Grounding or Polarization Precautions should be taken so
5. Water and Moisture Do not place water, hot or chilled drinks that the grounding or polarization means of this Mackie product is not
on top of this Mackie Product as it may cause a shock hazard. This defeated.
Mackie product should not be used near water; for example, near a
bathtub, washbowl, kitchen sink, laundry tub, in a wet basement, 16. Power Precaution Unplug this Mackie product during lightning
near a swimming pool, swamp, or salivating St. Bernard dog, etc. storms or when unused for long periods of time. Note that this Mackie
product is not completely disconnected from the AC mains service
6. Cleaning Clean only with a dry cloth. when the power switch is in the OFF position.
7. Ventilation This Mackie product should be situated so that its 17. This apparatus does not exceed the Class A/Class B (whichever
location or position does not interfere with its proper ventilation. For is applicable) limits for radio noise emissions from digital apparatus as
example, the Component should not be situated on a bed, sofa, rug, set out in the radio interference regulations of the Canadian
or similar surface that may block any ventilation openings, or placed in Department of Communications.
a built-in installation such as a bookcase or cabinet that may impede
the flow of air through ventilation openings. ATTENTION Le prsent appareil numrique nmet pas de bruits
radiolectriques dpassant las limites applicables aux appareils
8. Heat This Mackie product should be situated away from heat numriques de class A/de class B (selon le cas) prescrites dans le
sources such as radiators or other devices which produce heat. rglement sur le brouillage radiolectrique dict par les ministere des
9. Power Sources This Mackie product should be connected to a communications du Canada.
power supply only of the type described in these operation instructions
or as marked on this Mackie product.
WARNING To reduce the risk of fire or electric
shock, do not expose this appliance to rain or moisture.

Please write the serial number for your studio monitor here
(both studio monitors if you have two) for future reference
(i.e., insurance claims, tech support, return authorization, etc.):
Monitor 1 Monitor 2

2 Purchased at:_____________________________ Date of Purchase:_____________


INTRODUCTION
Thank you for choosing Mackie Designs In short, all the complex interconnected
HR824 Studio Monitors. We realize that monitors components in the system are designed to work
are a critically important tool whether your appli- in harmony with each other to produce the best
cation is studio recording, audio/video post possible sound.
production, hi-fi, or home theater. Knowing this, The Transducers...
Greg Mackie had a simple mandate: Design a refer-
The monitors feature an 8.75-inch die-cast
ence monitor with a degree of accuracy and
magnesium frame woofer and a 1-inch viscous
versatility unmatched by any other in its size and
edge-damped aluminum-alloy dome tweeter on
price category or any size and price category
the front, and a 6-inch x 12-inch elliptical flat
for that matter. The mandate was simple, but
piston passive radiator in the back.
accomplishing it was another story!
The high-frequency driver is mounted on a
Investments in Excellence... massive, acoustically non-resonant die-cast zinc
To accomplish the task at hand, Greg and the exponential waveguide which results in wide,
New Product Development team realized that a controlled dispersion of high-frequency sounds.
commitment was required in terms of new resources The unique passive radiator design provides a
and new equipment. So we recruited some of the smooth response down to 39Hz an astounding
best speaker and acoustic engineers in the indus- accomplishment for a cabinet of this size! And
try to assist in the design of the HR824. And we since the radiator is producing most of the sound at
invested in some advanced (and need we say the lowest frequencies, there is very little distortion
expensive) measurement and analysis tools for from the woofer because its cone movement is
the design team to use. minimal at those frequencies.
The result? The HR824 Studio Monitors are The Cabinet...
extremely accurate and versatile, loaded with
The cabinet is made of MDF wood. An internal
unique controls that allow you to fine-tune the
H brace further increases the strength and rigid-
sound to match your individual environment
ity (stiffness) of the box. An open-cell adiabatic
precisely. Youre gonna love these!
foam material fills the inside of the box to absorb
What are they? The Advantages... internal reflections and dampen standing waves.
The HR824 Studio Monitors are high-resolution, FR Series Power Amplifiers...
two-way, bi-amplified, active monitors employing
What better way to power the loudspeakers
a 6th-order Butterworth system with a built-in
than with our acclaimed FR Series Fast Recovery
rear-firing mass-loaded passive radiator. Whew!
power amplifiers. Our Fast Recovery design uses
There are many benefits to integrating an active
low negative feedback, yet allows the amplifiers
crossover, power amplifiers, and drivers into a
to maintain low distortion and stability even
single cabinet, and weve taken full advantage of
when driven into clipping.
these benefits in the design of the HR824.
The low-frequency amplifier produces up to
The crossover point is designed so that the
150 watts continuous (350 watts peak) before
high and low frequency drivers are fed only
clipping, while the high-frequency amplifier produces
the frequencies they are best able to reproduce.
up to 100 watts continuous (210 watts peak).
The amplifiers are designed to provide
maximum acoustic output from the speakers,
yet minimize the danger of speaker damage
due to overdriving. "H" Brace
In addition, the amplifiers gain and fre-
Tweeter

quency responses are individually


hand-trimmed to compensate for typical Passive Radiator
manufacturing tolerances between the
drivers and produce a smooth frequency
response from 39Hz to 20kHz (1.5 dB). Power Amplifier/
The connecting wire between the amplifier Crossover Assembly
Woofer

outputs and the drivers are kept to an


absolute minimum, so the damping factor of
the amplifier isnt compromised by the
resistance of long speaker cables.
The acoustic sum of the outputs from the two
drivers are optimized electronically, as well as
physically, so the amplitude response is unity
and the phase difference is minimal. Figure 1. HR824 Cutaway side view 3
OL
PWR

ON

HIGH RESOLUTION
STUDIO MONITOR

QUICK START.
We realize that you cant 1. Connect the line-level monitor signal from
wait to hook up your new your mixer (or other signal source) to the
Mackie Designs HR824 SIGNAL INPUT jack on the HR824
High Resolution Studio Studio Monitor (14-inch TRS, XLR, or RCA).
Monitors and try them out. 2. Connect the supplied AC power cord to the
Nevertheless, please take the time to read this IEC socket on the back of the monitor.
page NOW, and the rest can wait until youre Plug the other end into an AC outlet properly
good and ready. configured with the correct voltage for your
Each of the HR824 cabinets has its own built- particular model.
in power amplifiers. Thats right, two amplifiers 3. Set the POWER MODE switch on the
per speaker cabinet; one for the high-frequency rear panel to the ON position. With the
tweeter and one for the low-frequency woofer. power switch on the front panel in the
You should turn the INPUT SENSITIVITY down position, the power amplifier is in
control on the back of the cabinet down (fully Standby mode.
counterclockwise) before turning on the Studio 4. Start your signal source (tape deck, CD,
Monitors for the first time. Also be sure to set DAW, or whatever), but leave the master
the power switch on the front panel to its level control on your mixer down.
standby position (down). This will prevent you
5. Set the power switch on the front of the
from accidentally connecting a hot signal source
HR824 to the ON position. The red PWR
to the monitors and getting a rude surprise.
LED will turn on.
There are a number of other settings you
can make on the back of the HR824, and you 6. Slowly turn up the INPUT SENSITIVITY
can look at the graphic instructions relating to control on the back of the monitor to its
each of them on the back of the cabinet (or fully clockwise position (NORMAL).
wait until you read about them later on in this 7. Adjust the master volume on your mixer to
manual so you really know what they do). For a comfortably loud listening level. Enjoy the
now, just leave them at the factory default set- silky smooth highs and authoritative,
tings (ACOUSTIC SPACE = WHOLE; LOW commanding lows of the HR824. Then read
FREQ = 37Hz; HIGH FREQ = 0), except for the rest of this manualespecially the
the POWER MODE switch. Be sure it is set following:
to the STANDBY position.
4
ACOUSTIC SPACE APPLICATIONS
QUARTER SPACE HALF SPACE WHOLE SPACE

CONSOLE CONSOLE

CONSOLE

SPEAKERS IN CORNERS SPEAKERS AGAINST WALL SPEAKERS AWAY FROM WALLS

A B C

LOW CUT LOW CUT 10kHz


24dB/oct BUTTERWORTH 0 dB
+2dB
0 dB 2dB
3dB 4dB
0 dB
2dB
37Hz 47Hz 80Hz
20 100Hz

LOW FREQ ACOUSTIC SPACE HIGH FREQ.


USE 80Hz TO EMULATE SMALL SPEAKER ROOM COMPENSATION 0dB (START HERE) GUARANTEED FLAT
USE 47Hz FOR NORMAL LF PERFORMANCE USE FOR MOST APPLICATIONS
USE 37Hz FOR NORMAL EXTENDED +2dB: USE IF YOUR MIXES TRANSLATE BRIGHT
LOW FREQ PERFORMANCE 2dB: USE IF YOUR MIXES TRANSLATE DULL

FREE FIELD ACOUSTIC RESPONSE


1k

37Hz
+ 1.5dB 39Hz 20kHz 22 kHz
3dB 3dB
10dB

OFF NORMAL
A B C 80Hz 47Hz 37Hz 2dB 0 +2dB STANDBY ON
LOW CUT (NORMAL) (NORMAL) AUTO
QUARTER HALF WHOLE
(NORMAL) ON
INPUT
SENSITIVITY ACOUSTIC SPACE LOW FREQ HIGH FREQ. POWER MODE

LISTED COMMERCIAL
AUDIO EQUIPMENT
R
9Z39
INTERNAL BIAMPLIFICATION
150W. L.F. / 100W. H.F.
"MACKIE", "FR SERIES", AND THE "RUNNING MAN" FIGURE ARE REGISTERED TRADEMARKS OF MACKIE DESIGNS, INC.
"THX PM3" AND "LUCASFILM" ARE TRADEMARKS OF LUCASFILM, LTD. USED BY PERMISSION

CAUTION WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT


EXPOSE THIS EQUIPMENT TO RAIN OR MOISTURE. DO NOT REMOVE COVER.
SERIAL NUMBER
RISK OF ELECTRIC SHOCK NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.
DO NOT OPEN
AVIS: RISCQUE DE CHOC LECTRIQUE NE PAS OUVRIR
DESIGNED BY MACKOIDS IN WOODINVILLE, WA, USA
PATENTS PENDING 1997 MACKIE DESIGNS INC ALL RIGHTS RESERVED

SIGNAL INPUTS BAL/UNBAL PATENT NO: MAINS INPUT


DES. 387,351

PHONE XLR RCA 120VAC


60 Hz 150W

5
AN EXTREMELY IMPORTANT NOTE
ON HR824 BASS RESPONSE AND
YOUR CONTROL ROOM.
Your new HR824s achieve Additional Tidbits of Wisdom
their best bass response in When you shut down your equipment, turn
a room thats optimized for off the HR824 studio monitors first to
bass reproduction. A lot of prevent thumps and other noises generated
factors can conspire to by any upstream equipment from coming
thwart the HR824s extended low frequency out the speakers. When powering up, turn
including room shape, room volume and on the monitors last.
acoustical treatment.
Save the shipping box! You may need it
This is not a cop-out or an apology. Its plain
someday, and you dont want to have to pay
old physics in action. Luckily weve armed you
for another one.
with some compensating controls which you
can use to optimize the frequency response of Save your sales receipt in a safe place.
the speakers in your particular room. Consider Also record both HR824 serial numbers in
the following: the space provided on the inside front
cover, along with where and when you
The ACOUSTIC SPACE switch bought them.
must be set correctly.

;;
When you put your HR824s in a corner or
Placement
up against walls, their bass characteristics
change. Adjust the ACOUSTIC SPACE The HR824s were designed to be placed in a
switch setting accordingly to avoid muddy or vertical position. If you find it necessary to
exaggerated low frequency response. place the speakers in a horizontal position (on
their sides), place them so that the woofers are
Feel free to experiment. toward the inside; that is, so the woofers are
In many respects, every control room is closest to each other. This provides the best
unique in terms of its acoustics. low-frequency summing and overall imaging.
Even after youve read about how to set the
HR824s rear panel switches, try other settings
OFF
ON
PWR

STUDIO MONITOR
HIGH RESOLUTION
OL

to see if your particular room environment


requires different adjustments.
HIGH RESOLUTION
STUDIO MONITOR

PWR
OL
OFF

ON
And, even after youve placed your monitors
where you think theyll sound best, try moving
them around. You might be pleasantly surprised. Figure 2. Horizontal Placement

Finally, keep an open mind about


improving your rooms acoustics
and bass-handling ability.
Nobody likes to buy a new set of monitor
speakers and then be told that they should
spend extra bucks on bass traps or a remodeling
job. But the simple fact is, standard rooms,
i.e. rectangular rooms in conventional business
or residential structures, are rarely if ever
conducive to optimal low bass reproduction
without some modifications.
Luckily, there are plenty of options short of
building a new control room, many of which
are covered in this manual.

6
A Few Words About THX pm3 CONTENTS
Certification INTRODUCTION ........................................... 3
Nearly two decades ago, George Lucas QUICK START .............................................. 4
turned a passion for great sound into the REAR PANEL DESCRIPTION ........................... 8
worlds most accepted and trusted solution for SIGNAL INPUTS .................................... 8
achieving it. The standard was named THX
INPUT SENSITIVITY ............................... 8
(for Tomlinson Holman, who developed the
ACOUSTIC SPACE .................................. 8
THX Sound System when he was the research
and technical director at LucasArts in the LOW FREQ ........................................... 9
early 80s), and today, with hundreds of thou- HIGH FREQ .......................................... 9
sands of home theater customers and more POWER MODE .................................... 10
than 3000 THX Certified movie theaters enjoy- MAINS INPUT .................................... 11
ing its benefits, the THX name has become PASSIVE RADIATOR ............................ 11
nothing short of legendary. Simply put: when it FRONT PANEL DESCRIPTION ....................... 12
comes to premium sound, no other name so POWER SWITCH ................................. 12
closely defines quality for millions of movie- PWR LED ........................................... 12
goers and home theater enthusiasts alike.
OL (Overload) LED ............................... 12
Today, a new landscape is emerging. A land-
scape comprised of hundreds of small, PROTECTION CIRCUITS ............................... 12
professional multi-channel facilities, whose Overload Protect ................................. 12
need for differentiation, expert technical and Thermal Protect .................................. 13
marketing support, and a true, multi-channel INTEGRATED MAGNETIC SHIELDING ............. 13
standard is becoming a competitive fact of life. INPUT SIGNAL WIRING .............................. 13
Again, THX has a singular solution and this Service Info ..................................................... 14
time its called THX pm3 Certification. Troubleshooting ........................................ 14
All facilities involved with mixing and/or Repair ..................................................... 15
monitoring of multi-channel material should Technical Information ........................................ 16
have the option to use pm3. THX pm3 Certifi- Block Diagram .......................................... 16
cation is ideal for DVD mastering, sweetening, Specifications ............................................ 16
and mixing; and is also perfect for facilities do- Graphs .................................................... 18
ing work in broadcast, music, or multi-media Colophon ....................................................... 18
applications. HR824 Limited Warranty .................................. 19
HR824 THX pm3 Certification
When we submitted the HR824s for THX
pm3 Certification, they passed on the first try
with no modifications!
Anyone seeking THX Certification for their
studio, or striving to maintain THX standards,
can use the HR824s and rest assured that their
facility is in full compliance. (Celebrating with
a jumbo Bucket o Popcorn with extra butter is
highly recommended!)

Part No. 0004513 Rev. B 5/03


2000-2003 Mackie Designs Inc. All Rights Reserved.

7
REAR PANEL DESCRIPTION
This is where you connect your signal to the INPUT SENSITIVITY
monitor, and make adjustments to the frequency
response of the speakers to match the monitors
10dB
location and your rooms environment.

SIGNAL INPUTS OFF NORMAL

The location of the signal input jacks makes INPUT


the connectors exit down and not straight out SENSITIVITY
the back of the enclosure. This flush-mount de-
The HR824 expects a line-level signal at its
sign allows you to place the monitor right up input connectors.
against the wall if desired. The reference sensitivity is 7.5 dBu=100 dB
XLR female, TRS female, and RCA female SPL at one meter (39 inches) with the INPUT
connectors, parallel connected. SENSITIVITY control set to its NORMAL
Dont connect more than one source to the position (in other words, wide open).
jacks. The HR824 is designed to operate with a
You can use the remaining jacks as Thru +4 dBu signal when the INPUT SENSITIVITY
jacks for daisy-chaining the signal to control is in the NORMAL position.
another monitor or to another amplifier. If Refer to the QUICK START section on
you do this, be aware that unbalancing the page 4 for the level-setting procedure.
signal anywhere along the chain does so for
all devices connected to the chain. This ACOUSTIC SPACE
negates the benefits associated with
balanced lines and inputs. This is a three-way switch that adjusts the
low-frequency response of the speakers to com-
Unbalanced TS (tip-sleeve) lines can be pensate for their placement in the room.
accommodated via the TRS jack. Make sure
the cable terminates with a TS plug (like a
guitar plug), or if its a TRS plug (such as a
headphone plug), make sure the ring is tied A B C
to the sleeve and that the plug is fully QUARTER HALF WHOLE
(NORMAL)
inserted into the jack. ACOUSTIC SPACE
When using a TS or TRS plug, make sure it
is pushed all the way into the jack. Par- If you place the HR824 monitors against a
tially inserting the plug into the jack could wall (half space ), set the ACOUSTIC
result in a drop in signal level (by 6 dB). SPACE switch to the B position. This
activates a shelving filter to reduce the low-
The XLR and TRS input connectors accept
frequency output by 2 dB to compensate for
balanced or unbalanced signals. The
the half-space placement.
connectors are wired as follows (per the
AES/IEC standard): If you place the monitors into the corners
of your room (quarter space ), the low-
XLR TRS RCA
frequency output approximately doubles
Hot (+) Pin 2 Tip Tip
from what it is in half space. Set the
Cold () Pin 3 Ring
ACOUSTIC SPACE switch to the A
Shield (Ground) Pin 1 Shield Shield
position to reduce the low-frequency
output by 4 dB to compensate for the
The HR824s can be used with a home
quarter-space placement.
receiver even if the receiver lacks a preamp
output by using a speaker-level to line-level If you use the HR824s free-standing, away
signal attenuator. (See page 13 for more from walls and corners (whole space ),
information.) set the ACOUSTIC SPACE switch to the C
position (NORMAL).

8
LOW FREQ somewhat. Low-frequency information requires
the largest amount of an amplifiers output, so
restricting the low-frequency content allows
raising the mid-frequency level somewhat. If
80Hz 47Hz 37Hz your client insists on mixing LOUD, this may be
LOW CUT (NORMAL)
a workable strategy.
LOW FREQ HIGH FREQ
The LOW FREQ switch inserts a steep low-
frequency rolloff into the response curve.
For many applications, the low-frequency
output of the HR824 may impair your ability 2dB 0 +2dB
(NORMAL)
to make mix judgements.
For most applications, use the 47Hz setting. HIGH FREQ
If you want or need the extra low-frequency The HIGH FREQ switch tailors the overall
capability, by all means use the 37Hz high-frequency response by 2 dB at 10kHz.
(NORMAL) position. Leave this switch in the 0 (NORMAL) position
The LOW FREQ switch affects the low- unless:
frequency content of your mix. Remember You want to subtly brighten or darken the
how things work in reverse, so removing the sound of the speakers.
deep bass content on playback may actually
Perhaps you have hearing loss caused by
increase it in the final mix.
too many nights in front of a double
You can use the LOW FREQ switchs 80Hz Marshall stack.
position to simulate a smaller loudspeaker,
You just like to mix on the bright side or
especially one with limited low-frequency
dull side.
capability (like a certain popular 2-way
nearfield monitor). You may need to do this If your mixes consistently sound dull or dark
if a small speaker is the eventual destina- when you listen elsewhere, this usually indicates
tion of your mix, or perhaps just to see how that your monitors are too bright, relative to
your mix sounds on a clock radio. your normal hearing. A bit less high-frequency
energy usually fixes this, and you can force the
Removing the low-frequency content also
mix in this direction by reducing the high-
allows you to raise the overall output level
frequency output of the monitors by using
the 2 dB position of the switch.

FREE FIELD ACOUSTIC RESPONSE


1k

37Hz
+ 1.5dB 39Hz 20kHz 22 kHz
3dB 3dB
10dB

OFF NORMAL
A B C 80Hz 47Hz 37Hz 2dB 0 +2dB STANDBY ON
LOW CUT (NORMAL) (NORMAL) AUTO
QUARTER HALF WHOLE
(NORMAL) ON
INPUT
SENSITIVITY ACOUSTIC SPACE LOW FREQ HIGH FREQ. POWER MODE

LISTED COMMERCIAL
AUDIO EQUIPMENT
R
9Z39
INTERNAL BIAMPLIFICATION
150W. L.F. / 100W. H.F.
"MACKIE", "FR SERIES", AND THE "RUNNING MAN" FIGURE ARE REGISTERED TRADEMARKS OF MACKIE DESIGNS, INC.
"THX PM3" AND "LUCASFILM" ARE TRADEMARKS OF LUCASFILM, LTD. USED BY PERMISSION

CAUTION WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT


EXPOSE THIS EQUIPMENT TO RAIN OR MOISTURE. DO NOT REMOVE COVER.
SERIAL NUMBER
RISK OF ELECTRIC SHOCK NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.
DO NOT OPEN
AVIS: RISCQUE DE CHOC LECTRIQUE NE PAS OUVRIR
DESIGNED BY MACKOIDS IN WOODINVILLE, WA, USA
PATENTS PENDING 1997 MACKIE DESIGNS INC ALL RIGHTS RESERVED

SIGNAL INPUTS BAL/UNBAL PATENT NO: MAINS INPUT


DES. 387,351

PHONE XLR RCA 120VAC


60 Hz 150W

9
Conversely, if your mixes are consistently Get that sound level meter out. Decide what
too bright, then adding some additional high level youre going to mix at and use the meter
frequency energy in the monitors satisfies your to help keep your mixing at that level. Your
ears, and the resultant mix has less HF content. ears will thank you, and your mixes will be
better for it.
The timbre of your monitors
affects the way that your POWER MODE
mixes play on other equip-
ment. Remember that the
monitors have a mirroring
effect on the mix; if the monitors make some- STANDBY
AUTO
ON

thing too loud in the mix it usually results in ON

not enough of that thing on tape. POWER MODE


Start with the response modification This 3-position switch turns the amplifiers
switches in the factory recommended settings on or off, or sets them to automatic mode. Use
(see Quick Start Section ). After prolonged this switch to set the HR824s to your preferred
listening, if you notice a trend in your mixes, mode of operation, and use the front panel
perhaps making some small adjustments as power switch for convenience.
suggested here will help. In the STANDBY position, the power
Its a real rush to mix really loud. But re- amplifiers are in Standby mode and
member that the resulting mix only sounds produce no sound. Low-level circuitry is
good when you play it at least that loud. How- still active, but the power consumption of
ever strange it may sound, mixes made at the circuitry is minimal (8 watts).
lower levels sound even better when played Flip the switch to the ON position and the
loud; perhaps even a bit bigger than life. power amplifiers are live and operate
normally. (The front panel power switch
must also be ON.)
Since the power supply and low level
circuitry are already active (assuming the

speaker is plugged into a live outlet), this is
an instant on function.
When its in the AUTO ON position, the
amplifiers turn on and off depending on the
HIGH RESOLUTION STUDIO MONITOR presence or absence of an input signal. An

ACOUSTIC SPACE APPLICATIONS


QUARTER SPACE HALF SPACE WHOLE SPACE

CONSOLE CONSOLE

CONSOLE

SPEAKERS IN CORNERS SPEAKERS AGAINST WALL SPEAKERS AWAY FROM WALLS

A B C

LOW CUT LOW CUT 10kHz


24dB/oct BUTTERWORTH 0 dB
+2dB
0 dB 2dB
3dB 4dB
0 dB
2dB OL
37Hz 47Hz 80Hz
20 100Hz

LOW FREQ ACOUSTIC SPACE HIGH FREQ. PWR


USE 80Hz TO EMULATE SMALL SPEAKER ROOM COMPENSATION 0dB (START HERE) GUARANTEED FLAT
USE 47Hz FOR NORMAL LF PERFORMANCE USE FOR MOST APPLICATIONS
USE 37Hz FOR NORMAL EXTENDED +2dB: USE IF YOUR MIXES TRANSLATE BRIGHT
LOW FREQ PERFORMANCE 2dB: USE IF YOUR MIXES TRANSLATE DULL

FREE FIELD ACOUSTIC RESPONSE


1k
ON

37Hz
+ 1.5dB 39Hz 20kHz 22 kHz
3dB 3dB
10dB

OFF NORMAL
A B C 80Hz 47Hz 37Hz 2dB 0 +2dB STANDBY ON
LOW CUT (NORMAL) (NORMAL) AUTO
QUARTER HALF WHOLE
(NORMAL) ON
INPUT
SENSITIVITY ACOUSTIC SPACE LOW FREQ HIGH FREQ. POWER MODE

LISTED COMMERCIAL
AUDIO EQUIPMENT
R
9Z39
INTERNAL BIAMPLIFICATION
150W. L.F. / 100W. H.F.
"MACKIE", "FR SERIES", AND THE "RUNNING MAN" FIGURE ARE REGISTERED TRADEMARKS OF MACKIE DESIGNS, INC.
"THX PM3" AND "LUCASFILM" ARE TRADEMARKS OF LUCASFILM, LTD. USED BY PERMISSION

CAUTION WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT


EXPOSE THIS EQUIPMENT TO RAIN OR MOISTURE. DO NOT REMOVE COVER.
SERIAL NUMBER
RISK OF ELECTRIC SHOCK NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.
DO NOT OPEN
AVIS: RISCQUE DE CHOC LECTRIQUE NE PAS OUVRIR
DESIGNED BY MACKOIDS IN WOODINVILLE, WA, USA
PATENTS PENDING 1997 MACKIE DESIGNS INC ALL RIGHTS RESERVED

SIGNAL INPUTS BAL/UNBAL PATENT NO: MAINS INPUT


DES. 387,351

PHONE XLR RCA 120VAC


60 Hz 150W

10
input signal level of 45 dBu (minimum) The HR824 is a bass reflex 6th-order system.
activates the auto-on function. A silent Rather than use ports, the vent takes the form
period greater than five minutes activates of a passive radiator, a mass-loaded flat piston
the auto-off function. The red PWR LED coupled to the air trapped within the enclo-
on the front panel reflects the state of the sure. You cant see the passive radiator because
amplifiers. it is located at the rear of the cabinet, behind
the power amplifier assembly.
MAINS INPUT Simple ports or ducts must have sufficient
Connect the power cord to this IEC socket, and surface area to prevent the velocity of the
plug the other end into your AC outlet. air within them from exceeding 5% of the
When the POWER MODE switch is in speed of sound, which keeps the vent from
the ON position, and the power switch becoming audible (breathing and wheezing
is in the ON position, applying AC power sounds) at high signal levels.
activates the muting circuit for about four This requirement for sufficient surface area
seconds while the power supply and creates a design problem when using ports
internal circuitry stabilize. finding enough space in the enclosure for
them to fit.
PASSIVE RADIATOR
The passive radiator replaces the port found
When you mount a loudspeaker in a box, on most speaker systems. It offers several ad-
there are two things that you can do with the vantages to simple porting:
radiation from the rear of the cone: use it to One primary advantage is that a passive
enhance the low-frequency performance of the radiator can reproduce low frequencies
speaker system (bass reflex system) or soak it with lower distortion and at a higher sound
up (acoustic suspension system). pressure level (SPL) than a simple port or
A bass reflex system uses the rear radiation duct.
to extend the low-frequency response. Most Our unique passive radiator design uses a
systems provide holes (ports) in the front diaphragm made with a composite honey-
or back of the cabinet to release the rear comb material providing exceptional
wave. Sometimes the holes have tubes stiffness to the radiating surface.
(ducts) in them. The dimensions of the The elliptical shape of the passive radiator
holes and the volume of the cabinet work takes up nearly the entire surface area
with the characteristics of the woofer to available on the rear of the enclosure,
produce low-frequency extension. These allowing the passive radiator to move more
systems are characterized by good low- air than a port.
frequency performance down to the 3 dB
frequency set by the design. Below this
frequency, the frequency response falls at Passive Radiator
24 dB/octave or more.
Tweeter
Woofer

11
FRONT PANEL DESCRIPTION
Power Switch
Use this switch to turn on or off the HR824
from the front. It works with the POWER OL

MODE switch on the rear panel in the PWR

following way:
If the POWER MODE switch on the rear ON

panel is set to STANDBY, the front panel


power switch has no effect. The PWR
LED remains off.
If the POWER MODE switch is ON, the
front panel power switch turns the HR824
on or returns it to STANDBY mode, as
indicated by the PWR LED.
If the POWER MODE switch is in the
AUTO ON position, the front panel power
switch turns the HR824 on, even when there
is no signal present. If there is no signal after
Overload Protect
about two minutes, the auto-off function is The high and low frequency power amplifiers
activated and the amplifiers go into Standby have clipping detectors that light the OL LED
mode, indicated when the red PWR LED when either power amplifier output clips.
goes off. If you see the OL LED blinking more than
just occasionally, its an indication that you
OL (Overload) LED should reduce the signal level coming from
This LED blinks when the amplifiers begin your mixer or other signal source.
to clip and lights steadily if the overload protec- If frequent clipping continues, the driver
tion circuit has been triggered. thermal overload protection activates a
Occasional blinking of the OL LED indicates compressor that reduces the input level to
that the loudest transients are reaching the the amplifiers. During this time the OL
maximum output capability of the amplifiers. LED lights continuously.
This is okay. The compressor was designed to protect
Frequent or continuous blinking of the OL the speakers and its action is highly
LED indicates that you have exceeded the audible.
maximum output capability of the amplifiers The compressor was not designed for
and that the amplifiers are clipping. If you mixing!
persist, the overload protection circuit takes
over, reducing the input level. You should If a client insists on listening
reduce the level from your signal source until to the monitors at a very high
the OL LED blinks occasionally or not at all. volume, you may find that
the OL LED lights frequently.
PROTECTION CIRCUITS Since the majority of the
There are a number of protection mecha- power requirement in any monitor are the low
nisms designed into the HR824 to safeguard frequencies, selectively reducing the low end
the loudspeakers from inadvertent damage. can provide a little more headroom and volume
CAUTION: The protection circuits are de- for the monitors. Change the LOW FREQ
signed to prevent damage to the loudspeakers switch to 47Hz or 80Hz, if necessary, to reduce
under reasonable and sensible conditions. the bass response. This may allow the HR824s
Should you choose to ignore the warning signs to play just enough louder to satisfy the client
(i.e., frequent Overload LED indications, ex- and to eliminate most of the amplifier clipping.
cessive distortion), you can still damage the
speakers in the HR824 by overdriving them
past the point of amplifier clipping. Such dam-
age is beyond the scope of the Warranty.

12
Thermal Protect INPUT SIGNAL WIRING
All amplifiers produce heat. The HR824 is You should use high-quality, shielded cable
designed to be efficient both electrically and ther- to connect the signal source to the SIGNAL
mally. INPUT jack on the HR824.
If for some reason the heatsinks get too hot, Foil shielded cables, such as Belden 8451,
a thermal switch activates, placing the 8761, or 9501 are commonly used for studio
HR824 into Standby mode (indicated when wiring.
the red PWR LED turns off). Microphone cables work well.
Should this happen, make sure that airflow The better the shield, the better the
to the rear of the cabinet is not restricted. immunity from externally induced noise
When the heatsinks cool down to a safe (like EMI and RFI). Route the cable away
temperature, the switch resets and normal from AC power cords and outlets. These are
operation resumes. common sources for hum in an audio
signal. Wall warts and line lumps are
INTEGRATED MAGNETIC SHIELDING especially insidious hum inducers!
The HR824 Studio Monitor contains drivers You can purchase quality cables from your
with large magnet structures. The drivers mag- Mackie dealer.
nets are shielded to help prevent the magnetic In certain home theater applications, it
field from radiating out into the environment may be necessary to connect the speaker
and playing havoc with computer monitors or outputs from a stereo receiver to the inputs
TV screens. Unshielded speakers can cause of the HR824s, if the receiver doesnt have
distortion in both the shape and color of the preamp outputs or other line-level output
picture if placed too close to a CRT (cathode connections.
ray tube). If you have a particularly sensitive CAUTION: Do not attempt
computer monitor or TV screen, it may be nec- to connect a speaker output
essary to move the speakers a few inches away. directly to the input of the
HR824! Speaker levels are
much higher than line
levels and can damage the input circuitry
in the HR824.
You can, however, insert a speaker-level to
line-level signal attenuator between the
receivers speaker output and the HR824s
input. Your Mackie dealer may be able to
help you find one, or you can build your
own. Contact our tech support department
for more information.

13
Service Info
Details concerning Warranty Service are If its a stereo pair, try switching them
spelled out on the Warranty Card included with around. For example, if a left output is
your monitor (if its missing, let us know and presumed dead, switch the left and right
well rush one to you). cords at the monitor end. If the problem
If you think your monitor has a problem, switches sides, its not the monitor. It could
please do everything you can to confirm it before be a bad cable, or no signal from the mixer.
calling for service, including reading through
the following Troubleshooting section. Doing Bad Sound
so might save you from deprivation of your Is the input connector plugged completely
monitor and the associated suffering. into the jack? If using a 14 TS or TRS plug,
Of all Mackie products returned for service make sure it is plugged all the way in.
(which is hardly any at all), roughly 50% are Is it loud and distorted? Reduce the signal
coded CND Could Not Duplicate, which level at the mixer.
usually means the problem lay somewhere else
If possible, listen to the signal source with
in the system. These may sound obvious to you,
headphones plugged into the preamp stage.
but here are some things you can check:
If it sounds bad there, its not the monitor.
Too much bass or not enough bass? Move
Troubleshooting around the room and see if the bass
response changes. Its possible your
No Power listening position coincides with a room
Our favorite question: Is it plugged in? mode where the low frequencies either
become exaggerated or nulled. If so, try
Make sure the power cord is securely
moving the monitors to a different position,
seated in the IEC socket and plugged
or moving your listening position.
all the way into the AC outlet.
Make sure the AC outlet is live (check with Noise/Hum
a tester or lamp).
Check the signal cable between the mixer
Are the power switch on the front panel and the monitor. Make sure all connections
and the POWER MODE switch on the are secure. These problems usually produce
rear panel in the ON position? crackling noises or hum.
Is the PWR LED on the front panel If connecting an unbalanced output to the
illuminated? If not, make sure the AC HR824 balanced input, make sure the shield
outlet is live. If so, refer to No Sound is connected to the unbalanced ground and
below. to pin 1 of the XLR (or the sleeve of the
If the PWR LED is not illuminated, and you TRS jack).
are certain that the AC outlet is live, it will If a CATV cable is connected to the system,
be necessary to have the HR824 serviced. try disconnecting it. If the hum goes away,
There are no user-serviceable parts inside. call your cable carrier to check for proper
Refer to Repair at the end of this section grounding of the cable.
to find out how to proceed.

No Sound
Is the PWR LED on the front panel
illuminated? If not, refer to No Power
above.
Is the INPUT SENSITIVITY control
turned up?
Is the signal source turned up? Make sure the
signal level from the mixing console (or what-
ever device immediately precedes the studio
monitor) is high enough to produce sound.

14
Make sure the signal cable is not routed 1. Review the preceding troubleshooting
near AC cables, power transformers, or suggestions. Please.
other EMI sources (including wall warts 2. Call Tech Support at 1-800-258-6883, 7 am
and line lumps!). These sources usually to 5 pm PST, to explain the problem and
produce hum. request an RA (Return Authorization)
Is there a light dimmer or other triac-based number. Have your monitors serial
(SCR) device on the same AC circuit as the number(s) ready. You must have an RA
monitor? Dimmers cause buzzing noises. number before you can obtain service at the
Use an AC line filter or plug the monitor factory.
into a different AC circuit. 3. Set aside the power cord, owners manual,
Excessive hiss is an indication of an or anything else that youll ever want to see
incorrect gain setting somewhere before again. We are responsible for the return of
the speaker. the monitor only.
If possible, listen to the signal source with 4. Pack the monitor in its original packing
headphones plugged into the console. If it box. This is very important. When you call
sounds noisy there, its not the monitor. for the RA number, please let Tech Support
know if you need new packaging. Mackie is
I hear sound from the monitors after I not responsible for any damage that occurs
switch the AC power off! due to non-factory packaging.
Use the front panel switch to turn the 5. Include a legible note stating your name,
monitors on and off, or turn off the signal shipping address (no P.O. boxes), daytime
going to the monitors when the AC power is phone number, RA number, and a detailed
turned off. description of the problem, including how
If you unplug the HR824 or turn off the we can duplicate it.
power strip that its plugged into with a signal 6. Write the RA number in BIG PRINT on top
applied to the input, you may hear sound from of the box.
the monitor for a short period of time as the 7. Ship the monitor to us. We suggest insur-
muting circuit unmutes and the power supply ance for all forms of cartage. Ship to this
finishes discharging. This is normal and not address:
harmful to the monitor.
Mackie Designs
Repair SERVICE DEPARTMENT
Service for the U.S. versions of our monitors 16220 Wood-Red Rd. NE
is available only from our factory, located in Woodinville, WA 98072
sunny Woodinville, Washington. (Service for
monitors living outside the United States can 8. Well try to fix the monitor within five
be obtained through local dealers or distribu- business days. Ask Tech Support for current
tors.) If your monitor needs service, follow turnaround times when you call for your RA
these instructions: number. We normally send everything back
prepaid using three-day shipping. However,
if you rush your monitor to us by next-day
air, well treat it in kind by shipping it back
the same way in which it was received. This
paragraph does not necessarily apply to
non-warranty service.

15
Technical Information
HR824 Block Diagram
+15VDC POWER
MODE
ON SWITCH
Vref MUTE
AUTO MUTE
ON/OFF
STANDBY HIGH = MUTE OFF
LOW = MUTE ON CONTROL
SIGNAL
THERMAL
SENSE
SWITCH

LOW AC PWR
VOLTS SENSE LED

POWER SWITCH
(FRONT PANEL)
OVERLOAD
LED
CLIP SENSE
CLIP SENSE
CIRCUIT

TO CLIP
HF TRANSDUCER SENSE HI-FREQUENCY
UNBALANCED HF OUT HI-FREQUENCY
THERMAL MODELER HF OUT DRIVER
LINE POWER AMPLIFIER
INPUT HIGH FREQ. CROSSOVER
+2 dB HI-FREQ
2 TWEET
1 0 COMPRESSOR LO-FREQ
3 2 dB
BALANCED
SENSITIVITY
LINE
INPUTS SENSITIVE
LF TRANSDUCER MUTE
LF OUT
THERMAL MODELER
CALLOUS

TO CLIP
ACOUSTIC SENSE LO-FREQUENCY
SPACE LOW FREQ LO-FREQUENCY DRIVER
37Hz (NORMAL) LF OUT
WHOLE POWER AMPLIFIER
HALF 47Hz
QUARTER 80Hz
WOOF
OUTER SPACE

MOTION DETECTOR MUTE


FUSE
BASS CONTROL SERVO LOOP
SENSE
+ + RESISTOR
MID VDC HI VDC

MACKIE DESIGNS TOROIDAL POWER +


HR824 THX LO VDC
BLOCK DIAGRAM TRANSFORMER
(#110200DF)

Specifications
Enclosure Transducers
Materials and Construction: Low-frequency driver:
34-inch (19mm) thick MDF construction with 1-inch 8.75-inch (222mm) die-cast magnesium frame, mineral-
(25.4mm) thick MDF front panel with radiused edges to filled polypropylene cone, oversized magnet structure,
minimize diffraction. and over 16mm cone excursion.
Proprietary die-cast zinc exponential wave guide for High-frequency driver:
controlled, wide dispersion from high-frequency driver. 1-inch (25.4mm) viscous edge-damped aluminum-alloy
dome with ferrofluid-cooled voice coil.
Internal H brace adds to cabinet stiffness.
Passive Radiator:
Open cell adiabatic foam fill acoustical damping mate-
6-inch x 12-inch (152mm x 305mm) mass-loaded
rial absorbs internal reflections, preventing delayed
elliptical flat piston composed of aluminum honeycomb
sound coloration.
composite with variable thickness filleted edge rubber
Flush-mount connector system allows monitor to be surround.
placed against a wall without need for connector clearance.

16
Crossover Section Acoustic Section:
Crossover Type: Free-Field Frequency Response:
Modified Linkwitz-Riley, 24 dB/octave @ 1800Hz 1.5 dB, 39Hz to 20kHz
Input Impedance: Lower cutoff frequency: 3 dB @ 37Hz
20k, balanced bridging Upper cutoff frequency: 3 dB @ 22kHz
Compressor: Sound Pressure Level at 1 meter,
Independent high and low frequency overload detection 7.5 dBu into balanced input: 100 dB SPL @ 1m
Acoustic Space Equalization: Maximum peak SPL per pair: 120 dB SPL @ 1m
A position: 4 dB @ 500Hz, shelving
B position: 2 dB @ 500Hz, shelving Maximum short term SPL on axis,
C position: flat half space 80Hz to 2.5kHz: 111 dB SPL @ 1m

Low Freq Filter: Residual noise (maximum gain, 600 source,


3 dB @ 37Hz, 2nd-order Transitional High Pass filter; 20Hz-20kHz bandwidth): < 8 dB SPL @ 1m
3 dB @ 47Hz, 4th-order Chebyshev High Pass filter
(110 dB passband ripple); General:
3 dB @ 80Hz, 4th-order Butterworth High Pass filter Power Consumption:
135 watts with musical program, loud mix
High Freq Equalization:
18 watts quiescent (idle)
2 dB @ 10kHz, shelving
8 watts in Standby mode
AC Dropout Voltage:
Amplifier Section 120V AC versions: 80V AC
240V AC versions:160V AC
Low-frequency amplifier:
Rated power output: Weight: 32 lbs. 9 oz. (14.77 kg)
150 watts, 4 load Dimensions (HxWxD):
Burst power output: 15.75" (400mm) x 10.00" (254mm) x 12.20" (310mm)
350 watts
Distortion: Mackie Designs is always striving to improve our products
THD: by incorporating new and improved materials, components
< 0.035% and manufacturing methods. Therefore, we reserve the right
SMPTE IMD: to change these specifications at any time without notice.
< 0.035%
DIM 100:
< 0.035% 12.20" 309.9mm
10.50" 266.7mm
Slew Rate:
> 35V/s
Signal-to-Noise Ratio:
> 102 dB, referenced to 150 watts into 4 ohms
High-frequency amplifier:
Rated power output:
100 watts, 6 load
Burst power output:
210 watts
Distortion:
THD: HR824
WEIGHT
< 0.035% 32.6 lbs.
(14.8 kg)
SMPTE IMD:
10.00" 254.0mm
< 0.035%
DIM 100:
< 0.035%
Slew Rate:
> 35V/s
Signal-to-Noise Ratio:
> 102 dB, referenced to 100 watts into 6 ohms 15.75"
400.0mm

17
Graphs COLOPHON

The text is a compilation based on in-


HR824 Acoustic Space Filter Response
+5 put from a number of sources, including
+4

+3
distinguished design engineers Mats
+2 Jarlstrom and Cal Perkins, acoustic engi-
+1

-0
neers David Bie and Terry Wetherbee,
-1

-2
Mackies celebrated cerebral technical
-3 support staff, and several species of
-4
d
B -5
small furry animals gathered together in
u
-6

-7
a cave grooving with a pict. Extensive in-
-8 put was provided from various and sundry
-9

-10
interested parties including mega-SR and
-11
recording guru Rick Chinn, our colorfully
-12

-13 convoluted communications connoisseur


-14

-15
and Master Geek Ron Koliha, Linn
10 20 50 100 200 500 1k 2k 5k 10k 20k
Hz Compton (proofreader extraordinaire),
Sara Delahan (Art Department Diva),
and Paul Larson (Technical Support Su-
preme). Finally, Dave Franzwa patiently
patched the pieces into perpetual prose
HR824 High Frequency EQ Filter Response
+5
with passionate precision.
+4

+3
Initially written in Microsoft Word
+2
6.0.1, the text was imported into Adobe
+1

-0 PageMaker 6.0 (which was upgraded to


-1

-2
6.5 during the production process). Illus-
-3 trations were produced in Adobe
-4
d
B
u
-5 Illustrator 6.0. Most of the work was
-6

-7
done on a Power Macintosh 8100/100AV
-8 with Mac OS 7.6.1 installed and an exter-
-9

-10 nal hamster-driven power-supply which


-11

-12
consumed 6.7 pounds of hamster food
-13 during the production of this manual.
-14

-15
10 20 50 100 200 500 1k 2k 5k 10k 20k
This machine has a PowerPC 601 pro-
Hz
cessor, 136MB of RAM, a 1GB internal
hard drive, an internal Matshita CD-ROM
drive, 2GB external hard drive, and an
external Iomega Zip Drive for backup
HR824 Low Frequency Filter Response
+5
and transfer of files. This entire manual
+3
+1
was written and produced while sitting
-1
-3 in a comfy chair.
-5
-7
-9
-11 The following are trademarks or regis-
-13
-15 tered trademarks of Mackie Designs Inc.:
-17
d
B
-19 The Mackie logo, HR Series, and the
u -21
-23
-25
Running Man.
-27
-29
THX pm3 and Lucasfilm are trademarks
-31
-33
of Lucasfilm Ltd. Used by permission.
-35
-37
This manual also contains names
-39
-41
and marks of other companies which be-
-43
-45
long to those respective companies, and
10 20 30 40 50 60 70 80 90 100 200
Hz are hereby acknowledged.
HR824 design protected under the fol-
lowing patent: DES. 387,351

2000-2003 Mackie Designs Inc.


All Rights Reserved.
18
HR824 LIMITED WARRANTY
Please keep your sales receipt in a safe place.
A. Mackie warrants all materials, workmanship and G. Any Mackie product deemed eligible for repair or
proper operation of this product for a period of three replacement under the terms of this warranty will be
years from the original date of purchase. If any de- repaired or replaced within thirty days of receipt by
fects are found in the materials or workmanship or if Mackie. Mackie may use refurbished parts for repair
the product fails to function properly during the ap- or replacement of any product. Products returned to
plicable warranty period, Mackie, at its option, will Mackie that do not meet the terms of this Warranty
repair or replace the product. This warranty applies will be repaired and returned C.O.D. with billing for
only to equipment sold and delivered within the labor, materials, return freight, and insurance. Prod-
U.S. by Mackie or its authorized dealers. ucts repaired under warranty at Mackies factory will
B. Failure to register online or return the product be returned freight prepaid by Mackie to any location
registration card will not void the 3-year warranty. within the boundaries of the USA.
C. Service and repairs of Mackie products are to H. Mackie warrants all repairs performed for 90 days
be performed only at the factory (see D below). or for the remainder of the original warranty period.
Unauthorized service, repairs, or modification will This warranty does not extend to damage resulting
void this warranty. from improper installation, misuse, neglect or abuse,
D. To obtain factory service: or to exterior appearance. This warranty is recog-
1. Call Mackie at 800/258-6883, 8AM to 5PM nized only if the inspection seals and serial number
Monday through Friday (Pacific Time) to get a on the unit have not been defaced or removed.
Return Authorization (RA). Products returned I. This warranty is extended to the original purchaser
without an RA number will be refused. and to anyone who may subsequently purchase this
2. Pack the product in its original shipping car- product within the applicable warranty period.
ton. If you do not have the carton, just ask for J. This is your sole warranty. Mackie does not authorize
one when you get your RA number, and well any third party, including any dealer or sales represen-
send a shipping carton out promptly. More infor- tative, to assume any liability on behalf of Mackie
mation on packing can be found in the Service Designs or to make any warranty for Mackie Designs.
section of this manual. Do not use packing pea- K. THE WARRANTY GIVEN ON THIS PAGE IS
nuts, shredded newspapers, or other material THE SOLE WARRANTY GIVEN BY MACKIE AND
with small particles, old underwear, or socks. IS IN LIEU OF ALL OTHER WARRANTIES,
Please seal the Mackie product in a plastic bag. EXPRESS AND IMPLIED, INCLUDING THE
3. Also include a note explaining exactly how to WARRANTIES OF MERCHANTABILITY AND
duplicate the problem, a copy of the sales receipt FITNESS FOR A PARTICULAR PURPOSE. THE
with price and date showing, and your return WARRANTY GIVEN ON THIS PAGE SHALL BE
street address (no P.O. boxes or route numbers, STRICTLY LIMITED IN DURATION TO ONE
please!). If we cannot duplicate the problem at YEAR FROM THE DATE OF ORIGINAL PUR-
the Mackie Factory or establish the starting date CHASE FROM AN AUTHORIZED MACKIE
of your Limited Warranty, we may, at our option, DEALER. UPON EXPIRATION OF THE APPLI-
charge for service time. CABLE WARRANTY PERIOD, MACKIE SHALL
4. Ship the product in its original shipping car- HAVE NO FURTHER WARRANTY OBLIGATION
ton, freight prepaid to: OF ANY KIND. MACKIE SHALL NOT BE LIABLE
FOR ANY INCIDENTAL, SPECIAL, OR CONSE-
Mackie Designs QUENTIAL DAMAGES THAT MAY RESULT
Service Department FROM ANY DEFECT IN THE MACKIE PROD-
16220 Wood-Red Rd. NE UCT OR ANY WARRANTY CLAIM. Some states
Woodinville, WA 98072 USA do not allow exclusion or limitation of incidental,
special, or consequential damages or a limitation
IMPORTANT: Make sure that the RA number is on how long warranties last, so some of the above
plainly written on the shipping carton. limitations and exclusions may not apply to you.
This warranty provides specific legal rights and you
F. Mackie reserves the right to inspect any products may have other rights which vary from state to state.
that may be the subject of any warranty claims be-
fore repair or replacement is carried out. Mackie and
Mackie Authorized Service Centers may, at their op-
tion, require proof of the original date of purchase in
the form of a dated copy of the original dealers in-
voice or sales receipt. Final determination of
warranty coverage lies solely with Mackie Designs
Inc. or its Authorized Service Centers.

19
Mackie Designs Inc.
16220 Wood-Red Road NE Woodinville, WA 98071 USA
US and Canada: 800.898.3211
Europe, Asia, Central and South America: 425.487.4333
Middle East and Africa: 31.20.654.4000
Fax: 425.487.4337 www.mackie.com
E-mail: sales@mackie.com

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