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Keisha Taylor

2029 Whitehead Rd, Baltimore, MD 21209 443-555-5000


Objective I am highly organized and detail-oriented to be an Administrator Officer

with more than 18 years of experience supplying thorough, organized
administrative support to senior executives and my co-workers.

Skills The ability to supervise and lead.

Excellent communication skills.
Professional phone etiquette.
Articulate and well-spoken.
Strong work ethics.
Solution oriented.

Experience UI Contributions Specialist Supervisor

Department of Labor Licensing and Regulation, Baltimore, MD

04/2000 Current

I monitor the daily production of work to ensure timeliness of activities. My

supervisor duties include, reviewing employees desk monthly to ensure no
back-log of work. I also hold monthly staff meetings to ensure, employees
communicate with employers in a timely manner along with keeping my
staff updated with information regarding operations within the unit.

Intermittent Associate

DLLR, Baltimore, MD

05/1999 04/2000

Attend Appeal Hearings as an Agency Representative. Conduct Benefit

rights Interviews (BRI) to advise claimants of their rights and
responsibilities under the Unemployment Insurance Law. Data enter (207)
Requests for Separation Information, maintain Unemployment Insurance
claims and documents, maintain notepad and files on U.I. cases.

Education Associate of Arts: Business Administration, 08/2015 to Current

Community College of Baltimore County, Catonsville, MD

Currently attending

Accomplishmen Awarded most outstanding employee of the Contributions Division

ts in 2013
Breakfast with Secretary of State within the Unemployment
Insurance office
Vital input in meetings with Payroll Services companies to improve
services within the Unemployment Department

Leadership Took on the role as acting manager of the Contributions Division for
Unemployment Insurance Department.

References Davon Mayer, DD&K LLC


2 Keisha Taylor
2029 Whitehead Rd, Baltimore, MD 21209 443-555-5000