Nicole Denise Taylor

6101 Loch Raven Blvd Apt. 609

Baltimore, MD. 21239
Mobile: 410-790-0424
Day Phone: 410-786-0031
Email: nicole.taylor@cms.hhs.gov

Work Experience:

Department of Health and Human Services Center for Medicare and Medicaid
Services, CM
7500 Security Blvd
Baltimore, MD 21244 United States

09/2014 - Present
Hours per week: 40
Series: 0318 Pay Plan: GS Grade: 9
Secretary (This is a federal job)
Duties, Accomplishments and Related Skills:
Principal administrative support in the Deputy Director's office. Support and facilitate
coordination with senior managers, responsible for administration and management of the
Medicare Fee-For-Service Program. Maintain the calendar of the Deputy Director, use
discretion to who will receive personal appointments. Perform clerical research and
assemble materials used by the Deputy Director in meetings. Use discretion to prepare
correspondence for the signature of the Deputy Director, as well as maintain and efficient
communication between the Director and Deputy with the CMS staff, regional offices,
the states, contractors, and other outside sources. Purchase card holder, handle travel
authorizations and vouchers. Also maintain time and attendance records using federal
program ITAS (Integrated Time and Attendance System), Review and clear CRs using
ECHIMP.
Supervisor: Elizabeth Richter (410-786-0550)
Okay to contact this Supervisor: Yes

Social Security Administration

849 Fairmount Avenue
Suite 450
Baltimore, MD 21204 United States

02/2014 - 09/2014
Hours per week: 40
Series: 0986 Pay Plan: GS Grade: 8
Detail - Administrative Assistant (This is a federal job)
Duties, Accomplishments and Related Skills:

Administrative Assistant for the Baltimore National Hearing Center. Consolidate

payments for the vocational and medical experts, pay vocational and medical experts
using FPPS (Federal Personnel Payroll System) to distribute printed checks, complete
representative travel using federal travel system E2 Solutions, maintain excel spread
sheet for purchase orders and distribute purchase order numbers. Time keeper duties
using webTA. Order supplies using credit card (Citibank), and perform any allocations as
needed. Handle all incoming visitors and direct them to the appropriate staff. Also keep
track of scheduled calendar for the Administrative Law Judges. Request signatures from
upper management. Also assign mail to management to distribute work duties to staff
members.
Supervisor: Wynette Brogden (1-877-711-5019 28966)
Okay to contact this Supervisor: Yes

Social Security Administration

849 Fairmount Ave
Suite 450
Baltimore, MD 21204 United States

09/2010 - 02/2014
Hours per week: 40
Series: 0986 Pay Plan: GS Grade: 8
Master Docket Clerk/Legal Assistant (This is a federal job)
Duties, Accomplishments and Related Skills:
Provides legal and technical support to Administrative Law Judges (ALJs) and other
technical/professional positions in the processing of entitlement cases pursuant to Titles
II, XVI and XVIII of the Social Security Act, as amended at the administrative appeals
level. Responsible for developing and processing a Request for Hearing case from its
receipt in the office to its completion, independently performing a wide range of case
development actions. In addition, I process more complex hearing cases where analysis
of the pertinent issues and interpretation of the provisions of the laws, regulations, ruling,
precedents, policies, procedures and guidelines relative to the cases is necessary. I also
provide backup phone coverage, burn copy of evidence on cd and submit to the law
judge, attorney and claimant. Create and submit master docket letters to the attorney and
claimant to advise them of the next process in their upcoming hearing. Also, schedule
cases for hearings in accordance with legal and regulatory requirements. Prepare Notice
of hearings for the claimant, attorney, witnesses and experts.
Supervisor: Angela Delillye (410-966-5583)
Okay to contact this Supervisor: Yes

Social Security Administration

4800 Falls of Neuse Rd
Raleigh, NC 27609 United States
07/2008 - 09/2010
Hours per week: 40
Series: 0986 Pay Plan: GS Grade: 6
Case Assistant (This is a federal job)
Duties, Accomplishments and Related Skills:
I review and analyze a wide variety of medical and legal documentation, records and
evidence to ensure that ODAR - "Office of Disability Adjudication and Review" case
files are received and developed in accordance with legal and regulatory authorities. I
perform a wide range of actions in support of pre and post hearing case development,
including composing correspondence to request medical reports from physicians,
hospitals, claimants representatives, etc., and prepare responses to written inquiries on
cases. I ensure that aged cases, terminally ill cases and dire need cases are given priority
and all steps of the process are handled in an expeditious manner. I also schedule cases
for hearings in accordance with legal and regulatory requirements and coordinate time
and date of hearing with claimants, representatives, experts witnesses, and hearing
reporters. Other duties include knowledge of legal and judicial procedures relating to the
processing and hearing of appeals for entitlement of benefits under Titles II, XVI of the
Social Security Act. Knowledge of legal, medical and technical terminology used during
the process of cases under the Social Security Act. I create and prepare letters,
memoranda, forms, reports and other materials. This includes judge decisions, dismissals
and other correspondence. I also respond to a wide range of inquiries from the public,
legal and judicial officials, and Federal, state and local officials relating to the legal
processing of hearings and appeals program. I provide information regarding the basic
legal process and documentary evidence required of the claimants, legal representatives,
medical and vocational experts.

Supervisor: Mark Thompson (919-790-2938)

Okay to contact this Supervisor: Yes

Social Security Administration

6501 Security Blvd.
Annex Building
Arlington, MD 21215 United States

05/2005 - 07/2008
Hours per week: 40
Series: 0318 Pay Plan: GS Grade: 6
Administrative Assistant / Secretary (This is a federal job)
Duties, Accomplishments and Related Skills:
I am Administrative support for Associate Commissioner of the Office of Disability
Programs. I am also administrative support for the director of the Office of Vocational
Policy. I am responsible for all timekeeper duties, assuring accuracy in time and
attendance for approximately 30 employees. I arrange all travel, assuring accurate
documentation into the Agency Gelco travel manager 9.1 program. I assist with all
incoming and outgoing mail, both electronic and paper, screen calls for the Associate
 Commissioner; encode travel vouchers and authorizations into the Web system; create
meetings and conferences on behalf of the Associate Commissioner assuring background
documents and provided; and accept meetings for both managers, I prepare typewritten
memos and other documents on MS Word, Excel, and independently develop Power
Point presentations based on outlines provided by executive management. I am
responsible for micro-purchases, assuring accurate and correct contractual requirements. I
work with the component Budget Officer in managing ODP's budget of approximately
$1.5 million, tracking expenses for 25 detailees and updating divisions Operating Plans to
assure timely and accurate expenditures. I resolve any inaccuracies to assure a balanced
fiscal year budget. I utilize the Agencys automation tools Financial Information System
(FIS) and the State Agency Operations Reports (SSOARS) in my analysis and resolution
activities. I independently research available training from various training institutions
organizations with accredited training programs to meet needs identified by managers for
component employees Supervisor: James Julian (703-605-7723)
Okay to contact this Supervisor: Yes

EDUCATION Western Senior High School

Baltimore, Maryland US
High School or equivalent - 6/1993
Major: Business
GPA: 3.1 out of 4.0
Relevant Coursework, Licensures and Certifications:
General courses taken

REFERENCES Ernestine Wise Social Security Supervisor

Administration
Phone Number: 410-965-7295
Email Address: ernestine.wise@ssa.gov
Reference Type: Professional

Vickie Owens Verizon Wireless Supervisor

Phone Number: 240-568-2000
Email Address: vickie.owens@verizonwireless.com
Reference Type: Professional

Kerry Ann Malcolm Baltimore City Elementary School

Teacher
Phone Number: 443-248-7915
Reference Type: Personal