StorageTek High-End Tape Libraries Help Desk Support Consultant - Online Assessment

Test : StorageTek High-End Tape Libraries
Help Desk Support Consultant Online

Assessment
Passez en revue vos rponses, les commentaires en retour et les notes ci-dessous. Un
astrisque (*) indique la rponse correcte.
This 107-question assessment test is the final component of the Oracle Help Desk for
StorageTek High-End Tape Libraries Support Consultant guided learning path. This
assessment will allow you to test your knowledge level of the information learned from the
StorageTek High-End Tape Libraries Support courses. Passing at >80% of this assessment
makes you eligible to become an Oracle Support Consultant for this subject matter.
SL8500 Mod Library Web

Four SL8500 Modules
(Rpondez toutes les questions de cette section.)
1.The dynamic worldwide naming convention assigns names to the:
Question revoir
(1) Points
Tape drives
Tape drive arrays
Drive trays
Drive slots (*)
Correct
2.Which tool in the SLC would you select to find the definition of an
Question revoir
Result Code?
(1) Points
Utilities/ Diagnostics (*)
Reports
System Detail
Monitors
Correct
3.What card is the interface between the host and the library?
Question revoir
(1) Points
HBC (*)
HBM
HBD
HBK
Correct
4.This PWA is installed in every drive tray assembly. It is considered
Question revoir
to be the library/drive interface card. (1) Points
HBC
HBV
HBD (*)
HBJ
Incorrect. Please refer to the appropriate SL8500 Modular

Library training for more information.
5.Each robot can service how many drives?
Question revoir
(1) Points
8
12
16 (*)
20
Correct
Page 1 sur 22

Assessment

Four SL8500 Modules
6. This circuit card contains the configuration, firmware versions,
Question revoir
library features, and one-time passwords.
(1) Points
HBK (*)
HBC
HBT
HBX

7. How are LSMs numbered?
Question revoir
(1) Points
Top down 1-4. LSM number 1 (rail 1) is on top.
9840B
Top down 0-3. LSM number 0 (rail 1) is on top. (*)
Bottom up 0-3. LSM number 0 (rail 1) is on bottom.
Correct
8. Which SLC tool would you select to enable the CAP pushbutton
Question revoir
on the SL8500 key pad?
(1) Points
Monitors
Utilities/ Diagnostics (*)
Reports
System Detail

9. Which condition will cause a loss of DC power to ALL the
Question revoir
HandBot rails?
(1) Points
Varying the library offline
A faulty front door switch (*)
Tripping the circuit breaker on an HBS module
Opening the back door of the library
Correct
10.When diagnosing a library fault, the best tool at this time is:
Question revoir
(1) Points
Service Delivery Platform (SDP)
Streamline Library Console (SLC) (*)
A PC with a connection to the CLI port
SCSI/Fibre toolbox

Page 2 sur 22

Assessment

Four SL8500 Modules
11.If four tape drives in a horizontal row experience power
Question revoir
problems, what single point of failure would you suspect?
(1) Points
A faulty HBS module
A faulty HBT card
A faulty connection between the HBO and HBF modules (*)
A faulty DC power supply

12.With N + 1 power, how many power supplies are needed to
Question revoir
support 10 tape drives and 4 robots?
(1) Points
6 (*)
8
4
10

13.Which of the following drive tray components is common to all
Question revoir
SL8500 drive trays?
(1) Points
Power supply card
HBD card (*)
Rear panel to drive interface cable jumper
Tape Transport Interface harness
Correct
14.If either of the Emergency Robot Stop switches is pressed, power
Question revoir
is removed from which of the following?
(1) Points
Rails and all DC power supplies
All DC power supplies
Front power bus and Rails (*)
Front power bus and all DC power supplies

15.The host interface to the library controller (HBC) is:
Question revoir
(1) Points
TCP/IP (*)
Fibre channel
SCSI
None of the above

Page 3 sur 22

Assessment

Four SL8500 Modules
16.In the SL8500 library, fault symptom codes (FSCs) have been
Question revoir
replaced by:
(1) Points
Event monitors
Parts identifiers
Component faults
Result codes (*)

17.With 2N power, how many power supplies are needed to support
Question revoir
30 tape drives and 8 robots?
(1) Points
10
12 (*)
14
8
Correct
18.Which of the following is used to mount network components or
Question revoir
servers?
(1) Points
Elevator Racks
PTPs
Accessory Racks (*)
CAPS

19.Which module is last in the library and contains the Electronics
Question revoir
Control Module and Power components?
(1) Points
RIM
DEM (*)
CIM
SEM

Question revoir
support 30 tape drives and 8 robots? (1) Points
8
12
10 (*)
6
Correct
Page 4 sur 22

Assessment

Four SL8500 Modules
21.Which two statements about SL8500 DC Power Distribution are
Question revoir
correct?
(1) Points
(Choisir toutes les rponses correctes)
Load sharing for the DC Power Grids is optional
Load sharing allows the output voltage of one supply to be
monitored and adjusted by other supplies on the bus (*)
The DC power grids use load-sharing power supplies (*)
No power supply on the grid is overloaded whether or not the
load sharing feature is enabled
22.Which statement most accurately describes the robotic
Question revoir
redundancy in the SL8500?
(1) Points
If a motor fails in the robot, the robot uses a second motor
and continues operation. If both motor fails, a different robot
replaces the motor and the robot continues operating
If a motor fails in a robot, a robot from a different rail pushes
the failed robot into the service area
If a motor in the robot fails, another robot on the same rail
pushes it into the service area (*)
If a motor fails in the robot, the robot's second motor powers
pushes it into the service area. If both motor fails, the other
robot on the same rail pushes the robot into the service area
23.Where can you find the SLC application for download?
Question revoir
(1) Points
The System Assurance Center (SAC)
The Tape Support Website
My Oracle Support (*)
The Beehive Workspace

24.How many power options (PDUs) are available for SL8500
Question revoir
operation?
(1) Points
5
4 (*)
3
2
Correct
25.The pass-thru port (PTP) mechanism has the ability to pass how
Question revoir
many cartridges at one time?
(1) Points
4
3
2 (*)
1

Page 5 sur 22
Assessment

Four SL8500 Modules
26.Which of these has the following characteristics? It is the first
Question revoir
module in the library; there is only one per library; it contains 648
(1) Points
data cartridge slots, 198 slots for diagnostic and cleaning
cartridges, and 24 end slots.
RIM
DEM
CIM (*)
SEM

27.When is a cartridge marked as unusable, invalid media type and
Question revoir
automatically ejected into the CAP?
(1) Points
When an upside down LTO cartridge is detected (*)
When a HandBot is placed back into service
When an upright LTO cartridge is detected
When it detects an upside down 9x40 or T10Kx cartridge

28.Assume that a HandBot was moved into the maintenance area by
Question revoir
another HandBot because the Z- mechanism is faulty. Which of
(1) Points
the following would you do?
Replace the entire HandBot as a FRU and place the HandBot
back into service (*)
Replace the Z-motor mechanism to restore vertical motion
and place the HandBot back into service
Replace the Proximity Sensor so it cant be pushed into the
maintenance area by another HandBot
Replace the HBB card and place the HandBot back into
service
29.Why do DC power grids use load-sharing power supplies in the
Question revoir
SL8500?
(1) Points
Load sharing is optional and is used when solar power is
applied
Load sharing allows the output voltage of one supply to be
monitored and adjusted by other supplies on the bus so that
no one supply is overloaded. (*)
Load sharing allows the input voltage of one supply to be
monitored and adjusted by the ECM so that no one supply is
overloaded.
Load sharing reduces electricity costs resulting in reduced
cost of ownership.
Correct
30.Which three statements about PTPs are correct?
Question revoir
(1) Points
Power for the PTPs comes from inside the assembly
The PTP feature requires at least one Accessory Rack and for
two for redundancy (*)
Pass-thru ports (PTPs) are electro-mechanical devices that
pass one or two cartridges to another LSM in the same
complex (*)
PTP configuration can be either: 6 assemblies, one per rail or
2 assemblies 1 per rail
An Inter-Library Communications kit (ILC) is needed to
implementPTPs and each ILC kit supports up to five libraries
that connect to form a comple (*)
Page 6 sur 22
Assessment

Four SL8500 Modules
31.The key for the mechanical release of the SSD should be kept
Question revoir
where?
(1) Points
With the person who unlocks and locks the front door of the
library (*)
With the operator(s)
It should be left in the door for safety reasons
It should be kept inside the library on an empty cartridge cell

32.If the library attempts to insert an upside down cartridge into an
Question revoir
LTO drive it meets with obstruction resulting in the failure of the
(1) Points
'putCartridge' process. What happens next?
The library returns the cartridge to its source slot, and sends a
load error message to the host. (*)
The library does nothing
The library returns the cartridge to the CAP
The library places the cartridge into a system cell for later
removal by the operator.
Correct
33.Assume you are ordering a 2N PDU for 18 tape drives and 4
Question revoir
robots in the library, how many TOTAL power supplies will you
(1) Points
need?
8
12 (*)
6
10
Correct
34.The location and selection of the power supplies for the Robotics
Question revoir
depends on which of the following?
(1) Points
Number of tape drives installed
Number of libraries in the complex
Number of bar code scanners
Number of HandBots installed (*)

35.Which statement about the SL8500's Cartridge Access Port
Question revoir
(CAP) is NOT true?
(1) Points
It contains three magazines, each with 13 cells and up to 39
cartridges can be entered or ejected at a time
They are installed on the left access door and are rotated
manually (*)
Magazines can be removed from the CAP to enter cartridges
in a batch mode
They are installed on the right access door and rotation is
accomplished using a motor
Correct
Page 7 sur 22

Assessment
SL3000 Mod Library
Five SL3000 Modules
36.Which card is tied to the library serial number, contains flash
Question revoir
memory that stores the library configuration information, retains a
(1) Points
list of features and module upgrades, and provides library
security? It also contains a database of activation passwords and
stores library user passwords.
PKZ
PUN
PUK (*)
PUM

37.What does a Cartridge Presence sensor do?
Question revoir
(1) Points
It lets the hand assembly know that a cartridge is present
inside the hand assembly. (*)
It tells the ECM to supply power to the rail for the TallBot.
It determines whether or not the reach is safe to get or put the
cartridge in a cell.
It terminates the power and control signal to the TallBot is a
Cartridge is present.
Correct
38.The Drive Expansion Module can house how many tape drives?
Question revoir
(1) Points
48
16
56
24
32 (*)

39.If the TallBot hand gripper does not fully release a cartridge when
Question revoir
it is placed in a slot, what prevents the cartridge from being pulled
(1) Points
back out?
Cartridge retention features know if the grippers wont
release and dont allow the TallBot to enter cartridges into the
slot.
There are no features that can prevent this occurrence
cartridges always get pulled out if this happens.
Cartridge retention features that have small speed bumps
that help prevent a cartridge from being pulled out. (*)
Proximity Sensors prevent cartridges from being pulled out.
Correct
40.Where do direct power and control signals for the TallBot come
Question revoir
from and how are these terminated?
(1) Points
Power and control signals for the TallBot come from the
ECM which is directly connected to the TallBot. Rail
terminators are stored at the beginning of each rail.
DEM and power terminators are stored at the end of each rail.
Power and control signals for the TallBot come from the Base
Module and power terminators are stored at the beginning of
each rail.
Power and control signals come from two copper strips
separated by an insulator. Rail power terminators are installed
at each end of the power strips. (*)
Page 8 sur 22

Assessment
SL3000 Mod Library

Five SL3000 Modules
41.Which of these statement is true for SL3000 license keys?
Question revoir
(1) Points
Generated at the time of the sales order, based on the serial
number of the base and must be installed by a service
technician
Generated at the time of sale, based on the library serial
number, and can be installed by the customer (*)
Generated at any time, based on the library serial number and
must be installed by a service technician
Generated at the time of installation and based on the serial
number of the Base
Correct
42.What does the TallBot do if a cartridge is not fully retracted into
Question revoir
the hand shell?
(1) Points
An alarm sounds and the TallBot maneuvers around any
obstacle in the library.
The TallBot doesnt do anything but the operator must reach
in the CAP and fix the problem.
Nothing, the TallBot can maneuver around any obstacle in
the library.
It is deemed an unsafe move by the Reach Safe Sensor so the
TallBot will not move because the cartridge is likely to strike
something in the library. (*)
43.Which card controls the tape drives?
Question revoir
(1) Points
PUN
HBB
HBCR
HBT (*)

44.What is the main purpose of a library audit?
Question revoir
(1) Points
To ensure the Dynamic World Wide Names are properly
assigned (including the elevator, the PTP and the CAP).
To make sure the customer is charged correctly for their
service contract.
To help determine the number of cartridges the customer has
stored in the Base Module.
To create a cartridge database and to ensure the integrity of
the cartridge database by checking each accessible cell
location (*)
45.How is the Reach Safe Sensor used in the TallBot?
Question revoir
(1) Points
To ensure the TallBot doesnt cause electrical shock to
service support personnel when touching the TallBot.
To determine a safe clearance exists between the hand and
the cartridge walls. (*)
To ensure the rail doesnt cause electrical shock to service
support personnel when touching the TallBot
To sense whether or not a cartridge is present in the CAP.
Correct
Page 9 sur 22

Assessment
SL3000 Mod Library

Five SL3000 Modules
46.In the HLI-PRC numbering system for tape drives, the only
Question revoir
numbers that are significant are those pertaining to the:
(1) Points
Panel and Column
Panel and Drive (*)
LSM and Row
LSM and Drive
Drive and Column
47.Which card is the library controller?
Question revoir
(1) Points
PUN
PUK
HBB
HBCR (*)

48.This module can be attached to either side of the Base but when
Question revoir
more cartridge cells are available, it is placed on the right side of
(1) Points
the Base. Its primary function is to increase the number of
cartridges. It can also be converted to a PEM simply by changing
the module ID label.
CEM (*)
SEM
AEM
DEM

49.Assume the customer ordered a dual TallBot configuration and
Question revoir
wants non-disruptive replacement of the faulty TallBot. Which of
(1) Points
the following should they do?
Convert two CEMs to PEMs by changing the module ID
labels shipped with the dual TallBot feature of the CEMs.
Use the AEM as a parking garage so faulty TallBot
replacements are non-disruptive. (*)
Convert a DEM to a PEM by changing the module ID at the
host.
Use the DEM as a parking garage so faulty TallBot
replacements are non-disruptive.
50.To support the dual Tallbot feature, an SL3000 must have this
Question revoir
minimum power.
(1) Points
240V, 2N (*)
120V, 2N
240V, 2N+1
240V, N+1
Page 10 sur 22

Assessment
SL3000 Mod Library

Five SL3000 Modules
51.The SL3000 provides two 1-rack unit spaces in the Base and
Question revoir
DEM that can be used for:
(1) Points
The Service Delivery Platform (SDP)
Customer hubs
Optional Ethernet switches (*)
Routers
Any of the above devices

52.Instructions for installing the Base module are provided in the
Question revoir
SL3000 Installation Manual, but installation instructions for the
(1) Points
additional modules (DEM, CEM, and AEM) come from where?
Individual conversion bills. (*)
The Oracle SPLAT WebSite
The Tape Support Web Site
My Oracle Support
The Customer Portal

53.Which of the following correctly describes the function of the
Question revoir
Module ID block in each module?
(1) Points
It is non-essential but can sometimes be useful.
It consists of four bar code labels used to identify the module
configuration and is located in the same area in all modules.
(*)
he Module ID block is only located in the Base Module of the
library and has 1to 4 cartridges.
It contains all logical addresses in a library.

54.Which of the following statements is FALSE?
Question revoir
(1) Points
The remote SLC must be used for partitioning setup.
Host partition connections can use either SCSI or HLI
Storage cells and tape drives allocated to a partition can be
used only by the host(s) assigned to that partition.
Storage cells and drives not allocated to any partition can be
accessed by any host (*)
For SCSI host connections, the entire CAP can be allocated
for exclusive use by the partition or they can be left
unallocated for common use by all SCSI partitions
55.Inside the Tallbot hand, the proximity sensor is comprised of two
Question revoir
parts: a transmitter and a receiver. The transmitter sends out a
(1) Points
pulsed frequency signal and the receiver detects this signal when
it is reflected off of a surface. When a signal detected by the
receiver matches the signal sent by the transmitter, what happens?
The Cartridge Present sensor sends an electronic signal to the
host to eject the media.
A valid surface is detected indicating tape cartridge presence.
(*)
The TallBot goes to the CAP to eject a cartridge.
The reach safe sensor is triggered and the TallBot stops until
an operator can move the robot safely.
Correct
Page 11 sur 22

Assessment
SL3000 Mod Library

Five SL3000 Modules
56.Why arent drive trays replaced if a tape drive is faulty?
Question revoir
(1) Points
They are tied to entitlement and therefore, if a drive has
problems, the entire drive tray is decommissioned.
They are tied to entitlement, only the drives within the tray
are replaced. (*)
Replacing them is too laborious. If a drive has problems, the
entire drive tray is decommissioned.
It is common for a drive tray to be replaced.

57.There is always one of these modules in the library and it is the
Question revoir
only module that can stand alone. It contains two DC power
(1) Points
supplies, an Electronics Control Module and a Drive Array with
eight drives. Two additional arrays may be ordered for this
module.
AEM
DEM
CEM
PEM
BASE (*)
58.What is the difference between N+1 and 2N power configuration
Question revoir
in the SL3000?
(1) Points
N+1 power uses one PDU and provides one more than
required DC supply for drives and rails, while 2N is fully
redundant power at AC and DC level. (*)
N+1 power uses one extra rail supply.
N+1 power is redundant for drives while 2N is redundant for
all devices.
N+1 power uses two PDUs and one more than required DC
supplies, while 2N uses twice the number of DC supplies.
Correct
59.When this module is placed to the left of the Base module, the
Question revoir
left-most column in the library is inaccessible to the TallBot but
(1) Points
only if it is the last column in the library and there is nothing to
the left of it.
PEM
AEM
CEM (*)
DEM

60.Which card is the backplane for all other cards in the ECM?
Question revoir
(1) Points
PUN
HBB
HBCR
PUM (*)

Page 12 sur 22

Assessment
Introduction to Oracle StorageTek Tape Drive Technology

61.Which statistical information is NOT included in the Media
Question revoir
Information Region (MIR)?
(1) Points
End of Data block number and position
Total bytes read and written to the cartridge and number of
files on tape
The last mounted tape drives physical address (*)
Total number of months (used to determine expiration)
Last 5 mounts statistics
Correct
62.Which Oracle media type uses a single hub design with media
Question revoir
wound around a take-up reel and positioned in front of the read-
(1) Points
write head?
All Oracle media uses this design
9840, 9940, T10000
9940, LTO, T10000 (*)
9840, 9940, LTO
Incorrect. Refer to Introduction to Oracle StorageTek Tape

Drive Technology for more information.
63.If the tape cartridge RFID is unreadable by the T10k tape drive,
Question revoir
the drive will still mount the tape and emulate a 9940 tape drive.
(1) Points
Vrai
Faux (*)

64.When reviewing IBM console and application logs looking for
Question revoir
drive sense data, which two IBM drives does the 9840D emulate?
(1) Points
3690
3590 (*)
3360
3490 (*)
9940A

65.What will be the indication when the drive is performing an
Question revoir
Initial Program Load (IPL) or initialization?
(1) Points
The LED will have a solid red light until the load is complete
The LED will have a fast amber flash until the load is
complete
The LED will flash red slowly for about two minutes (*)
The LED will flash green until the load is complete

Page 13 sur 22

Assessment

66.Which two interfaces are supported by the T10000 tape drive?
Question revoir
(1) Points
FICON (*)
SATA
USB 2/0
Fibre Channel (*)
SCSI

67.Which Oracle media type uses a design with a dual hub contained
Question revoir
inside the cartridge itself?
(1) Points
9840 (*)
T10000
LTO
9940

Fibre Channel Fundamentals

68.In a fabric topology, what is the purpose of the Switch Simple
Question revoir
Nameserver ?
(1) Points
It maps each of the devices WWN to an address assigned by
the switch. (*)
It calculates World Wide Node Names
It maintains a database of ports on the fabric
It connects to a public loop
Correct
69.A Fibre Channel arbitrated loop topology uses which device ?
Question revoir
(1) Points
A director
A terminal
A hub (*)
A switch
Incorrect. Please refer to the StorageTek StorageTek Fibre

Channel Fundamentals for Tape Drives course for more
information.
70.Ports on Fibre Channel tape drives can operate as which of the
Question revoir
following ?
(1) Points
F_ports
ISL_ports
N_ports or NL_ports (*)
FL_ports

information.
Page 14 sur 22

Assessment

71.If you were to connect a MAGMA box directly to a tape drive
Question revoir
using a fiber cable, you establish what type of connection ?
(1) Points
Point-to-point (*)
Public loop
Fabric
Private loop
Correct
72.In a fabric topology, which device should you power up first ?
Question revoir
(1) Points
The disk
The switch (*)
The host
The tape drive
Correct
73.Architectural layer FC-0 describes which of the following ?
Question revoir
(1) Points
The flow control
The upper level mapping
The hardware (*)
The protocol

information.
74.In a Fibre Channel network, a Node can best be described as
Question revoir
which of the following ?
(1) Points
A disk
A device that can send and receive transmissions in a Fibre
Channel network (*)
An optical connection
A library

information.
75.The SCSI Fibre Channel Protocol is also referred to as which of
Question revoir
the following ?
(1) Points
ATM
FCP (*)
ESCON
IPPI

information.
Page 15 sur 22
Assessment

76.In a fabric topology, tape drives use how many bits for addressing
Question revoir
?
(1) Points
16
24 (*)
8
36
Correct
Ethernet Fundamentals
77.What information does the Get ID command issued by STDS
Question revoir
expect in return ?
(1) Points
The remote server name
The tape drive identification information such as drive type
and firmware level (*)
The network classification
The tape library ID
Incorrect. Please refer to the StorageTek StorageTek

Ethernet Fundamentals for T-Series Tape Drives course for
more information.
78.What is the primary purpose of the tape drive Ethernet interface ?
Question revoir
(1) Points
For data transfer
To interpret library commands
For monitoring and maintenance (*)
To connect to an automated library
Correct
79.What is the minimum length of an Ethernet Frame ?
Question revoir
(1) Points
128 bytes
64 bytes (*)
8 bytes
16 bytes
32 bytes
Correct
80.What is needed to run the diagnostics from the VOP ?
Question revoir
(1) Points
A Fibre Channel network connection
A laptop with the service VOP installed (*)
A remote connection
A site server with STDS installed

more information.
Page 16 sur 22

Assessment
81Why does Oracle recommend connecting the drives Ethernet port to
Question
. a dedicated service network?
revoir
(1) Points
Private networks have less traffic contention (*)
To simplify network administration
To minimize security risk
To increase switch sales
Correct
82What type of traffic goes across the Ethernet interface ?
Question
.
revoir
(1) Points
SCSI commands
Data
Library commands
TCP/IP Telnet and FTP commands (*)
Correct
83What can be used to verify that the Ethernet network is functional ?
Question
.
revoir
(1) Points
Cartridge will load and unload
Library Operator Panel
VOP Drive Operations (*)
SCSI Fibre Toolbox Library Drive Test
Incorrect. Please refer to the StorageTek StorageTek Ethernet

Fundamentals for T-Series Tape Drives course for more
information.
Tape Automation Troubleshooting and Repair

84A Customer with six 9840D Tape Drives is seeing this IEA486E
Question
. console message with a refcode of 38D3 informing them that the
revoir
cartridge may not be performing up to its full potential. Using your
(1) Points
available resources determine which two of the following remedies
will fix this condition.
This situation can be repaired by loading this tape in an offline
drive and running the offline MIR Rebuild utility (*)
This situation can be repaired by the host by locating to the
EOD block on the tape (*)
Send the tape back to the manufacture for warranty
replacement
Replace the tape drive
Clean the tape drive
Incorrect. Please refer to the Tape Automation

Troubleshooting and Repair course for more information.
85Is the Oracle Sytem Handbook accessible from this URL?
Question
. (https://tapesupport.us.oracle.com/Products/Drives/T10000/t10000c
revoir
.php)
(1) Points
Vrai (*)
Faux
Correct
Page 17 sur 22

Assessment

86You need to find instructions on how to diagnose a cleaning tape issue
Question
. on an StorageTek 9940B tape drive. Which technical instruction
revoir
should you reference? Refer to:
(1) Points
https://tapesupport.us.oracle.com/Products/Drives/9940/9940b.php and
https://support.oracle.com
1013660.10
1014242.10
1015284.10
1013666.10
1015810.10 (*)
Incorrect. Please refer to the Tape Automation Troubleshooting

and Repair course for more information.
87You have a T10000B drive that took a FSC 3777 permanent read
Question
. error. What are the three most likely possibilities for this failure?
revoir
(1) Points
The tape has the wrong bar code label
The drive has a marginal read system (*)
The tape is the wrong type for this drive
The drive has down level microcode (*)
The tape experienced physical damage after it was written.
(possibly dropped) (*)
88Using this Oracle System Handbook link -
Question
. https://support.us.oracle.com/handbook_internal/Systems/T10000C/co
revoir
mponents.html. What is true about the part number 315464501?
(1) Points
It is a FRU for an 8GB Long Wave SFP Tranceiver
It is a FRU for a 4GB Short Wave SFP Tranceiver (*)
It is a CRU fr a 4GB Long Wave SFP Transceiver
It is a FRU fr a 4Gb T10000C Tape Drive
It is a CRU for a T10000D Tape Drive

89Which section of the tape support web site
Question
. (https://tapesupport.us.oracle.com)contains a list of the available tape
revoir
library and drive tools?
(1) Points
FABs and Tech Tips
Troubleshooting
Drive FSC Lookup Tool
Code and Drivers
Tape Product Tools Reference (*)

90When interpreting a Fault Symptom Code for a customer, it is a good
Question
. practice to always share the Engineering text with them. True or False?
revoir
(1) Points
Vrai
Faux (*)
Correct
Page 18 sur 22

Assessment
T10000 Tape Drive

IPL Process, Drive Error Logging and the Federal Information Processing Standards
91.Which of the following is a FIPS requirement for the T10000
Question revoir
firmware?
(1) Points
Firmware updates must be digitally signed (*)
All Oracle tape drives have to use the same firmware
Firmware must be able to be loaded from tape
Customers must have access to the firmware
Incorrect. Please refer to the applicable StorageTek

StorageTek T10000 Tape Drive course for more information.
92.Where should you gather drive error information from using the
Question revoir
standard tape tools?
(1) Points
Tape error and alerts log
Drive alerts, tape error codes and fault logs
Driver error log accesible at the system console
Drive logs, tape alerts and fault symptom codes (*)
Correct
93.Which IPL stage performs the EEPROM initialization?
Question revoir
(1) Points
Stage 2
Stage 1 (*)
Stage 4
Stage 5
Stage 3

94.Which tool can NOT access T10000 EEPROM data?
Question revoir
(1) Points
Explorer (*)
SDP
SCSI/Fibre ToolBox
VOP
STDS
Correct
95.What does a slow flashing red LED indicate?
Question revoir
(1) Points
IPL stage 1 boot code executing from EEPROM
Functional code load and initialization
Functional code running
Maintenance mode
IPL stage 2 boot code executing from RAM (*)

Page 19 sur 22
Assessment
T10000 Tape Drive

96. Which IPL stage performs the functional code initialization?
Question revoir
(1) Points
Stage 2
Stage 1
Stage 3 (*)
Stage 5
Stage 4

StorageTek T10000 Tape Drive course for more
information.
97. Which diagnostics, if any, are run during the IPL process?
Question revoir
(1) Points
Both DIA and Servo diagnostics (*)
DIA (device interface adapter)
No diagnostics execute during the IPL process
Servo diagnostics
Correct
T10000 Tape Drive Operation, Installation, and Service

98. What application provides an operator panel simulation that you
Question revoir
use to format a cartridge tape as a dump tape?
(1) Points
Virtual Operator Panel
StorageTek Diagnostic System (STDSWin) (*)
NMS Console
SCSI/Fibre ToolBox
Correct
99. In the Virtual Operator Panel, what main menu item would you
Question revoir
select to obtain the drive's firmware version?
(1) Points
Drive Operations
Retrieve (*)
Configure
About
Correct
100.The drive Status LED is fast flashing green. What action should
Question revoir
you take?
(1) Points
Remove the code tape from the drive (*)
Force a dump and call support for assistance
Run the Quick QC test that is available in the SCSI/Fibre
ToolBox
Click the Loaded indicator in the Virtual Operator Panel
Incorrect. Please refer to the StorageTek StorageTek(TM)

course for more information.
Page 20 sur 22

Assessment
101.What application includes the Configure main menu?
Question revoir
(1) Points
StorageTek Diagnostic System (STDSWin)
NMS Console
Virtual Operator Panel (*)

102.What software application contains a menu option to display the
Question revoir
meaning of a drive Fault Symptom Code?
(1) Points
NMS Console
SCSI/Fibre ToolBox

103.What is the application that does NOT provide the capability to
Question revoir
display drive configuration settings?
(1) Points
SCSI/Fibre ToolBox (*)
Virtual Operataor Panel
All of these applications have that capability
None of these applications provide that capability
Correct
104.In the Virtual Operator Panel, what main menu item contains the
Question revoir
option to enter the IP address when you connect to the drive?
(1) Points
File (*)
Drive Operations
Retrieve
Help

105.The T10000 tape drive cannot be installed into which library
Question revoir
model?
(1) Points
L-series
9740 (*)
SL8500
9310 Library Storage Module
Correct
Page 21 sur 22

Assessment

106.In the Virtual Operator Panel, an indicator color of magenta has
Question revoir
what meaning?
(1) Points
A transition from one drive state to another (*)
The initial program load (IPL) drive process has begun
A new firmware file has been loaded into RAM
The drive contains an uncollected dump file

107.Which main menu in the Virtual Operator Panel contains an
Question revoir
option to format a cartridge tape? (1) Points
File
Retrieve
Help
Drive operations (*)

Page 22 sur 22

Assessment

Four SL8500 Modules
Question revoir
(1) Points
Rails and all DC power supplies
Front power bus and all DC power supplies
Front power bus and Rails (*)
All DC power supplies
Correct
2.Which condition will cause a loss of DC power to ALL the
Question revoir
HandBot rails?
(1) Points
Correct
Question revoir
(1) Points
6 (*)
10
4
8
Correct
4.Which of the following is used to mount network components or
Question revoir
servers?
(1) Points
Elevator Racks
PTPs
Accessory Racks (*)
CAPS
Correct
5.What happens if a tape Cartridge Is DEGAUSSED (fully erased)?
Question revoir
(1) Points
Nothing
It takes too long and is not necessary.
It voids the manufacturers warranty.
The factory pre-recorded servo tracks are erased rendering the
media unusable. (*)
The factory pre-recorded servo tracks become a data security
risk and the media will be unusable
Page 1 sur 22

Assessment

Four SL8500 Modules
6. Assume you are ordering a 2N PDU for 18 tape drives and 4
Question revoir
robots in the library, how many TOTAL power supplies will you
(1) Points
need?
10
6
12 (*)
8
Correct
7. Which of these has the following characteristics? It is the first
Question revoir
(1) Points
RIM
DEM
CIM (*)
SEM
Correct
8. How many power grids are contained within the SL8500?
Question revoir
(1) Points
2
5 (*)
3
4

9. Assume that a HandBot was moved into the maintenance area by
Question revoir
another HandBot because the Z- mechanism is faulty. Which of
(1) Points
the following would you do?
Replace the entire HandBot as a FRU and place the HandBot
back into service (*)
Replace the Z-motor mechanism to restore vertical motion
and place the HandBot back into service
Replace the Proximity Sensor so it cant be pushed into the
maintenance area by another HandBot
Replace the HBB card and place the HandBot back into
service
Correct
10.If the library attempts to insert an upside down cartridge into an
Question revoir
LTO drive it meets with obstruction resulting in the failure of the
(1) Points
'putCartridge' process. What happens next?
The library returns the cartridge to its source slot, and sends a
load error message to the host. (*)
The library does nothing
The library returns the cartridge to the CAP
The library places the cartridge into a system cell for later
removal by the operator.
Correct
Page 2 sur 22

Assessment

Four SL8500 Modules
Question revoir
(1) Points
Rails (*)
Only DC power supplies
AC power that supplies the source for the DC supplies.
All drives in the library
Correct
12.Which statement about the SL8500's AC PDU is correct?
Question revoir
(1) Points
The AC PDU supplies power to only the Electronics Control
Module (ECM)
The Accessory Racks do not require the AC PDU
The AC PDU supplies power to only the Electronics Control
Module (ECM) and three DC power grids
AC PDUs supply power to everything needing power in the
library. (*)
A licensed electrician is not required to connect the external
power cables on an SL8500
13.One DC power supply provides power for how many drives and
Question revoir
HandBots, respectively?
(1) Points
2 drives and 2 HandBots
8 drives and 2 HandBots (*)
8 drives and 1 HandBot
4 drives and 2 HandBots
Correct
14.If four tape drives in a horizontal row experience power
Question revoir
(1) Points
A faulty HBS module
A faulty HBT card
Correct
15.With 2N power, how many power supplies are needed to support
Question revoir
30 tape drives and 8 robots?
(1) Points
12 (*)
10
8
14
Correct
Page 3 sur 22

Assessment

Four SL8500 Modules
16.Why might the addresses and locations of the HandBots be
Question revoir
useful?
(1) Points
This is helpful information when looking at SLC screens
and/or troubleshooting (*)
It is helpful to be able to physically move the HandBot
It helps locate the PTPs and Elevators in a complex
This is helpful when troubleshooting the CAP, PTPs or
Elevators
Correct
17.This PWA is installed in every drive tray assembly. It is
Question revoir
considered to be the library/drive interface card.
(1) Points
HBC
HBJ
HBD (*)
HBV
Correct
18.In the SL8500 library, fault symptom codes (FSCs) have been
Question revoir
replaced by:
(1) Points
Component faults
Result codes (*)
Parts identifiers
Event monitors
Correct
19.What does it mean when yellow LEDs flash on and off for
Question revoir
approximately 10 seconds?
(1) Points
An new tape drive has been inserted in the drive expansion
module
An error has been detected requiring an intervention
The library is about to shut down
The library is about to start up (*)
Correct
20.How are Rails numbered?
Question revoir
(1) Points
Top down 1-4. Rail number 1 is on top. (*)
Bottom up 4-1. Rail number 4 is on bottom.
Top down 0-3. Rail number 0 is on top.
Bottom up 0-3. Rail number 0 is on bottom

Page 4 sur 22

Assessment

Four SL8500 Modules
21.Which of the following is the tape drive controller card?
Question revoir
(1) Points
HBO
HBT (*)
HBC
HBD

22.Which is the correct list of tape drives currently supported by the
Question revoir
SL8500?
(1) Points
T9x40, LTO Gen 3,4,5,6, T10000 Gen C and D, Quantum
SDLT (SDLT320)
T9x40, T10000 all generations, LTO all generations,
Quantum Super DLT (SDLT600) (*)
T9840, LTO Gen 3,4,5,6, T10000, Quantum Super DLT
(SDLT7000)
T9x40, LTO Gen 3,4,5,6, T10000 Gen C and D, Quantum
DLT (DLT8000)
23.What card is the interface between the host and the library?
Question revoir
(1) Points
HBM
HBK
HBD
HBC (*)
Correct
24.This circuit card contains the configuration, firmware versions,
Question revoir
library features, and one-time passwords.
(1) Points
HBX
HBK (*)
HBC
HBT
Correct
25.Which of the following tape drive protocols are supported in the
Question revoir
SL8500?
(1) Points
Fibre Channel, SCSI and ESCON
Fibre Channel, SCSI, FICON and ESCON
Fibre Channel, FICON and ESCON (*)
Fibre Channel and FICON

Page 5 sur 22

Assessment

Four SL8500 Modules
26.Using the SLC, what two items in the Permanent Reports list
Question revoir
contain information that can NOT be found elsewhere within the
(1) Points
SLC menu pages?
Event Log and Cartridge Summary (*)
Software Versions and Drive Details
Library Details and Event Log
Software Versions and Cartridge Summary

27.Which statement most accurately describes the robotic
Question revoir
redundancy in the SL8500?
(1) Points
If a motor fails in the robot, the robot's second motor powers
pushes it into the service area. If both motor fails, the other
robot on the same rail pushes the robot into the service area
If a motor fails in a robot, a robot from a different rail pushes
the failed robot into the service area
If a motor fails in the robot, the robot uses a second motor
and continues operation. If both motor fails, a different robot
replaces the motor and the robot continues operating
If a motor in the robot fails, another robot on the same rail
pushes it into the service area (*)
Correct
28.When is a cartridge marked as unusable, invalid media type and
Question revoir
automatically ejected into the CAP?
(1) Points
When an upside down LTO cartridge is detected (*)
When a HandBot is placed back into service
When an upright LTO cartridge is detected
When it detects an upside down 9x40 or T10Kx cartridge
Correct
29.When diagnosing a library fault, the best tool at this time is:
Question revoir
(1) Points
Streamline Library Console (SLC) (*)
A PC with a connection to the CLI port
SCSI/Fibre toolbox
Service Delivery Platform (SDP)
Correct
30.The same HBB circuit card can be programmed and cabled to
Question revoir
perform several functions in the SL8500. Which list of functions
(1) Points
is the most correct?
Service Safety Door operation, PTP, monitoring Emergency
Robot Stop switches
HandBot operations, control of the CAP, monitoring the front
door switches
Turntable control, CAP operations, monitoring the smoke
detector
PTP, HandBot operations, & elevator control (*)

Page 6 sur 22

Assessment

Four SL8500 Modules
31.This circuit card is normally associated with HandBot operations,
Question revoir
but it can be programmed and cabled for other functionality.
(1) Points
HBS
HBA
HBX
HBB (*)
Correct
32.What function do the elevators serve in the SL8500?
Question revoir
(1) Points
To pass cartridges from library to library horizontally
Module identification
For entering and ejecting cartridges from the library
The elevators move cartridges entered via CAP to rail 1 and,
pass cartridges from rail/LSM to rail/LSM (*)
Correct
Question revoir
(CAP) is NOT true?
(1) Points
manually (*)
in a batch mode
Correct
34.How do libraries grow?
Question revoir
(1) Points
Toward the front and to the right.
From right to left as referenced from the front. (*)
It depends on the library complex location.
Any way the data center manager wishes.

35.How many additional customer cells are added with each Storage
Question revoir
Expansion Module?
(1) Points
1728 (*)
3184
1456
4912

Page 7 sur 22

Assessment
SL3000 Mod Library

Five SL3000 Modules
36.Where is the documentation for Power Distribution and Cooling
Question revoir
requirements found?
(1) Points
The System Assurance Center
My Oracle Support
The Customer Portal
The Tape Support Web Site (*)

37.Which statement describes this configuration: A Base module
Question revoir
with eight drives, no operator panel or window. One DEM with
(1) Points
eight drives and no operator panel, window or CAP. Eight CEMs
with cartridge slots only, dual TallBots with two AEMs.
This configuration provides average storage capacity.
This configuration provides the minimum storage capacity.
This configuration is not possible with that much storage
capacity.
This configuration provides the maximum storage capacity.
(*)
Question revoir
(1) Points
the left of it.
PEM
DEM
AEM
CEM (*)
Correct
39.Assume the customer ordered a dual TallBot configuration and
Question revoir
wants non-disruptive replacement of the faulty TallBot. Which of
(1) Points
the following should they do?
Convert a DEM to a PEM by changing the module ID at the
host.
Use the DEM as a parking garage so faulty TallBot
replacements are non-disruptive.
Convert two CEMs to PEMs by changing the module ID
labels shipped with the dual TallBot feature of the CEMs.
Use the AEM as a parking garage so faulty TallBot
replacements are non-disruptive. (*)
Correct
40.Instructions for installing the Base module are provided in the
Question revoir
SL3000 Installation Manual, but installation instructions for the
(1) Points
additional modules (DEM, CEM, and AEM) come from where?
Individual conversion bills. (*)
The Tape Support Web Site
My Oracle Support
The Customer Portal
Correct
Page 8 sur 22

Assessment
SL3000 Mod Library

Five SL3000 Modules
Question revoir
(1) Points
PUN
HBB
HBCR
PUM (*)
Correct
42.There is always one of these modules in the library and it is the
Question revoir
only module that can stand alone. It contains two DC power
(1) Points
supplies, an Electronics Control Module and a Drive Array with
eight drives. Two additional arrays may be ordered for this
module.
BASE (*)
AEM
PEM
DEM
CEM
Correct
Question revoir
(1) Points
HBCR
HBB
PUN
HBT (*)
Correct
Question revoir
(1) Points
SEM
AEM
CEM (*)
DEM
Correct
45.Where can card and component functions as well as LED status
Question revoir
indicators and their meaning be found?
(1) Points
StorageTek SL3000 Modular Library System Principles of
Operation found on the Tape Support Website (*)
StorageTek System Assurance Guide located on the Tape
Support Website
My Oracle Support

Page 9 sur 22

Assessment
SL3000 Mod Library

Five SL3000 Modules
46.There can only be one of these in a library system and it must be
Question revoir
placed to the left of the Base. It is similar in structure to the Base
(1) Points
Module but its primary function is to add more drive bays. It
contains 153 to 521 additional physical slots, and an optional
CAP.
AEM
DEM (*)
CEM
BASE
PEM
Question revoir
(1) Points
56
16
32 (*)
48
24
Correct
48.What is the difference between N+1 and 2N power configuration
Question revoir
in the SL3000?
(1) Points
N+1 power is redundant for drives while 2N is redundant for
all devices.
N+1 power uses one extra rail supply.
N+1 power uses two PDUs and one more than required DC
supplies, while 2N uses twice the number of DC supplies.
N+1 power uses one PDU and provides one more than
required DC supply for drives and rails, while 2N is fully
redundant power at AC and DC level. (*)
Correct
Question revoir
(1) Points
each rail.
Correct
50.What does a Cartridge Presence sensor do?
Question revoir
(1) Points
It lets the hand assembly know that a cartridge is present
inside the hand assembly. (*)
It determines whether or not the reach is safe to get or put the
cartridge in a cell.
It tells the ECM to supply power to the rail for the TallBot.
It terminates the power and control signal to the TallBot is a
Cartridge is present.
Correct
Page 10 sur 22

Assessment
SL3000 Mod Library

Five SL3000 Modules
Question revoir
(1) Points
Correct
52.If the TallBot hand gripper does not fully release a cartridge when
Question revoir
it is placed in a slot, what prevents the cartridge from being pulled
(1) Points
back out?
There are no features that can prevent this occurrence
cartridges always get pulled out if this happens.
Proximity Sensors prevent cartridges from being pulled out.
Cartridge retention features know if the grippers wont
release and dont allow the TallBot to enter cartridges into the
slot.
Cartridge retention features that have small speed bumps
that help prevent a cartridge from being pulled out. (*)
Correct
53.The SL3000 provides two 1-rack unit spaces in the Base and
Question revoir
DEM that can be used for:
(1) Points
The Service Delivery Platform (SDP)
Customer hubs
Optional Ethernet switches (*)
Routers
Any of the above devices
Correct
Question revoir
minimum power.
(1) Points
240V, 2N (*)
120V, 2N
240V, 2N+1
240V, N+1
Correct
55.What is the advantage of a 2N versus an N + 1 Power
Question revoir
Configuration?
(1) Points
It provides extra power to the rails and is therefore more
efficient.
There is no advantage it is simply a customer preference.
It provides extra power to the DEM and is therefore more
efficient
It provides AC and DC Power redundancy. (*)
Correct
Page 11 sur 22

Assessment
SL3000 Mod Library

Five SL3000 Modules
56.The Base module ships with the following components installed:
Question revoir
(1) Points
CAP
PDUs
DC power supplies (for a single TallBot and eight tape
drives) (*)
Choices 1 & 3
Choices 1, 2, and 3
Correct
57.Which of these statement is true for SL3000 license keys?
Question revoir
(1) Points
Generated at the time of the sales order, based on the serial
number of the base and must be installed by a service
technician
Generated at the time of sale, based on the library serial
number, and can be installed by the customer (*)
Generated at any time, based on the library serial number and
must be installed by a service technician
Generated at the time of installation and based on the serial
number of the Base
Correct
Question revoir
(1) Points
location (*)
service contract.
Correct
59.Which of the following is NOT a licensed feature of the SL3000?
Question revoir
(1) Points
Partitioning
Native fibre channel (*)
Dual ports
Service
Dual TallBots

60.The SL3000 has both positive and negative numbering for slot
Question revoir
and drive columns. Where is the center line or reference point and
(1) Points
what is the highest column number possible?
On the left edge of the PEM module. The highest column
number possible is -18 and +18 in the AEM
On the right edge of the Base module. The highest column
number possible is -1 and +1 in the PEM.
On the left edge of the Base module. The highest column
number possible is -31 and +31 in the AEM. (*)
On the left edge of the Base module. The highest column
number possible is -18 and +18 in the AEM.
Correct
Page 12 sur 22

Assessment

61.The MIR or media information region is a directory, that is
Question revoir
written to the back of the tape as a result of an unload command.
(1) Points
Vrai
Faux (*)
Correct
62.Which Oracle media type uses a design with a dual hub contained
Question revoir
inside the cartridge itself?
(1) Points
LTO
9840 (*)
9940
T10000
Correct
63.Which of the following should you first try when troubleshooting
Question revoir
read errors?
(1) Points
Transfer the data onto a new tape
Read the tape in another drive (*)
Shut down the drive so that customer cannot use it
Send the tape to Oracle to have it tested
Correct
64.Which two interfaces are supported by the T10000 tape drive?
Question revoir
(1) Points
SCSI
Fibre Channel (*)
SATA
FICON (*)
USB 2/0
Correct
65.Which Oracle media type uses a single hub design with media
Question revoir
wound around a take-up reel and positioned in front of the read-
(1) Points
write head?
9940, LTO, T10000 (*)
9840, 9940, LTO
All Oracle media uses this design
9840, 9940, T10000
Correct
Page 13 sur 22

Assessment

66.Which is true of the 9840D drive media?
Question revoir
(1) Points
It uses the same media as the 9940B uses
It uses the same media as the T10K uses
Although it uses different media than the 9940B, the 9940
media can be reformatted in the 9840D drive
It uses different media than the 9940B uses (*)

Question revoir
(1) Points
3360
3490 (*)
9940A
3690
3590 (*)


68.Architectural layer FC-0 describes which of the following ?
Question revoir
(1) Points
The flow control
The hardware (*)
The upper level mapping
The protocol
Correct
69.The SCSI Fibre Channel Protocol is also referred to as which of
Question revoir
the following ?
(1) Points
FCP (*)
ESCON
IPPI
ATM
Correct
70.When a tape drive in a fabric network is powered on, what is the
Question revoir
next step in the sequence required for it to be able to operate as
(1) Points
part of the network ?
Fabric Login (FLOGI) (*)
Port Login (PLOGI)
Process Login (PRLI)
Fabric registration

information.
Page 14 sur 22
Assessment

71.In a fabric topology, which device should you power up first ?
Question revoir
(1) Points
The switch (*)
The host
The tape drive
The disk
Correct
72.A World Wide Port Name is assigned to what ?
Question revoir
(1) Points
The hub
Each port of an HBA and each port of a tape drive (*)
All Nodes
The ESCON Director
Correct
73.If a tape drive experiences a problem during a read operation it
Question revoir
will do which of the following first ?
(1) Points
Read to the end of the tape
Report the problem to the host by sending sense data (*)
Eject the cartridge
Execute the next command
Correct
74.Ports on Fibre Channel tape drives can operate as which of the
Question revoir
following ?
(1) Points
F_ports
N_ports or NL_ports (*)
FL_ports
ISL_ports
Correct
75.A fabric topology includes which of the following ?
Question revoir
(1) Points
Switches and / or directors (*)
Ethernet cables
Point-to-point connections
Only hubs
Correct
Page 15 sur 22

Assessment

76.A unique World Wide Node Name has how many bits ?
Question revoir
(1) Points
64 (*)
8
128
32
16
Correct
77.What can be used to verify that the Ethernet network is functional
Question revoir
?
(1) Points
Cartridge will load and unload
VOP Drive Operations (*)
Library Operator Panel
Correct
78.In an Ethernet switched environment, where the T10000 tape
Question revoir
drive is connected to an Ethernet switch and the switch is
(1) Points
connected to a StorageTek Diagnostic Platform, what type of
cable should be used ?
Twisted pair serial cables
CAT5 Ethernet cables (*)
Fibre cables
USB cables
Correct
79.What type of traffic goes across the Ethernet interface ?
Question revoir
(1) Points
Library commands
SCSI commands
Data
TCP/IP Telnet and FTP commands (*)
Correct
80.What is the primary purpose of the tape drive Ethernet interface ?
Question revoir
(1) Points
For data transfer
To interpret library commands
For monitoring and maintenance (*)
To connect to an automated library
more information.
Page 16 sur 22

Assessment
81What is the minimum length of an Ethernet Frame ?
Question
.
revoir
(1) Points
32 bytes
128 bytes
64 bytes (*)
8 bytes
16 bytes
Correct
82What information does the Get ID command issued by STDS
Question
. expect in return ?
revoir
(1) Points
The remote server name
The tape library ID
The tape drive identification information such as drive type and
firmware level (*)
The network classification
Correct
83What is the CRC field in an Ethernet frame used for ?
Question
.
revoir
(1) Points
It pads the frame to the correct byte length
It is a post-amble
It adds a byte-count to the frame
It prevents errors from being transmitted by doing redundancy
check (*)
Correct

84A customer is having problems with their 9840C drives taking 37F4
Question
. errors. Using your available resources determine what is the first
revoir
question to ask?
(1) Points
What type of drive wrote the tapes that are failing? (*)
Do any tapes fail that are written by 9840C drives?
Are there any 9840D drives in the library?
When were the tape drives last cleaned?

Question
. (https://tapesupport.us.oracle.com/Products/Drives/T10000/t10000c
revoir
.php)
(1) Points
Vrai (*)
Faux

Page 17 sur 22

Assessment

86.You have a T10000B drive that took a FSC 3777 permanent read
Question revoir
error. What are the three most likely possibilities for this failure?
(1) Points
The tape experienced physical damage after it was written.
(possibly dropped) (*)
The tape is the wrong type for this drive
The drive has down level microcode (*)
The drive has a marginal read system (*)
The tape has the wrong bar code label
Correct
87.What case progression tool uses a decision tree concept?
Question revoir
(1) Points
Poirot (*)
ATR Tool
All use decision trees
My Oracle Support

88.In the Oracle System Handbook, how are Field Replaceable Units
Question revoir
marked?
(1) Points
With a [$]
With an [F] (*)
With an [S]
With a[ C]
With a [&]
Correct
89.A Customer with six 9840D Tape Drives is seeing this IEA486E
Question revoir
console message with a refcode of 38D3 informing them that the
(1) Points
cartridge may not be performing up to its full potential. Using
your available resources determine which two of the following
remedies will fix this condition.
This situation can be repaired by loading this tape in an
offline drive and running the offline MIR Rebuild utility (*)
Send the tape back to the manufacture for warranty
replacement
This situation can be repaired by the host by locating to the
EOD block on the tape (*)
90.When interpreting a Fault Symptom Code for a customer, it is a
Question revoir
good practice to always share the Engineering text with them.
(1) Points
True or False?
Vrai
Faux (*)

Page 18 sur 22

Assessment
T10000 Tape Drive
91.Which IPL stage performs the functional code initialization?
Question revoir
(1) Points
Stage 5
Stage 1
Stage 2
Stage 4
Stage 3 (*)
Correct
92.Which tool can NOT access T10000 EEPROM data?
Question revoir
(1) Points
SCSI/Fibre ToolBox
STDS
Explorer (*)
VOP
SDP
Correct
93.How many stages does the T10000 IPL process execute?
Question revoir
(1) Points
2
4
6
3 (*)

94.Which diagnostics, if any, are run during the IPL process?
Question revoir
(1) Points
Both DIA and Servo diagnostics (*)
No diagnostics execute during the IPL process
DIA (device interface adapter)
Servo diagnostics
Correct
95.Which of the following is a FIPS requirement for the T10000
Question revoir
firmware? (1) Points
Customers must have access to the firmware
All Oracle tape drives have to use the same firmware
Firmware must be able to be loaded from tape
Firmware updates must be digitally signed (*)
Correct
Page 19 sur 22

Assessment
T10000 Tape Drive

96. Where should you gather drive error information from using the
Question revoir
standard tape tools?
(1) Points
Driver error log accesible at the system console
Drive alerts, tape error codes and fault logs
Drive logs, tape alerts and fault symptom codes (*)
Tape error and alerts log
Correct
97. What does a slow flashing red LED indicate?
Question revoir
(1) Points
IPL stage 1 boot code executing from EEPROM
Functional code load and initialization
Functional code running
Maintenance mode
IPL stage 2 boot code executing from RAM (*)
Correct

98. The drive Status LED is fast flashing green. What action should
Question revoir
you take?
(1) Points
Run the Quick QC test that is available in the SCSI/Fibre
ToolBox
Click the Loaded indicator in the Virtual Operator Panel
Remove the code tape from the drive (*)
Force a dump and call support for assistance
Correct
99. In the Virtual Operator Panel, what main menu item contains the
Question revoir
option to enter the IP address when you connect to the drive?
(1) Points
File (*)
Drive Operations
Retrieve
Help
Correct
100.When you press the reset switch on the drive or SL8500 drive
Question revoir
tray for more than two seconds to force a dump, what indication
(1) Points
will the Status LED have after the drive completes the IPL
process?
Fast flashing red
Slow flashing amber
Alternating between red and green
Slow flashing green (*)
Correct
Page 20 sur 22
Assessment

101.In the Virtual Operator Panel, an indicator color of magenta has
Question revoir
what meaning?
(1) Points
A transition from one drive state to another (*)
The initial program load (IPL) drive process has begun
A new firmware file has been loaded into RAM
The drive contains an uncollected dump file
Correct
102.What software application contains a menu option to set the
Question revoir
drive to the shipping position?
(1) Points
Tape Analysis Program
NMS Console
SCSI/Fibre ToolBox
Correct
103.The T10000 tape drive cannot be installed into which library
Question revoir
model?
(1) Points
SL8500
9740 (*)
L-series
9310 Library Storage Module
Correct
104.What is the application that does NOT provide the capability to
Question revoir
(1) Points
Correct
Question revoir
option to format a cartridge tape?
(1) Points
Help
Retrieve
File
Correct
Page 21 sur 22

Assessment

106.What application includes the Configure main menu?
Question revoir
(1) Points
NMS Console
Correct
107.What software application contains a menu option to display the
Question revoir
(1) Points
NMS Console
SCSI/Fibre ToolBox
Correct
Page 22 sur 22

Assessment

Four SL8500 Modules
6. Which of the following is used to mount network components or
Question revoir
servers?
(1) Points
Elevator Racks
PTPs
Accessory Racks (*)
CAPS
Correct
7. Assume the customer only keeps data cartridges in the library for
Question revoir
2 years. 33 cartridges need to be removed from the library. How
(1) Points
would these be physically removed by a human?
Through a CAP (*)
Manually by entering the library.
Through the PTP.
A human will never touch them.
Correct
8. How do libraries grow?
Question revoir
(1) Points
Toward the front and to the right.
From right to left as referenced from the front. (*)
It depends on the library complex location.
Any way the data center manager wishes.
Correct
9. If four tape drives in a horizontal row experience power
Question revoir
(1) Points
A faulty HBT card
A faulty HBS module
Correct
10.Which condition will cause a loss of DC power to ALL the
Question revoir
HandBot rails?
(1) Points
Correct
Page 2 sur 22

Assessment

Four SL8500 Modules
16.Which of these has the following characteristics? It is the first
Question revoir
(1) Points
RIM
DEM
CIM (*)
SEM
Correct
17.Which of the following tape drive protocols are supported in the
Question revoir
SL8500?
(1) Points
Fibre Channel, SCSI and ESCON
Fibre Channel, FICON and ESCON (*)
Fibre Channel, SCSI, FICON and ESCON
Fibre Channel and FICON
Correct
18.The pass-thru port (PTP) mechanism has the ability to pass how
Question revoir
many cartridges at one time?
(1) Points
1
3
4
2 (*)

Question revoir
(1) Points
AC power that supplies the source for the DC supplies.
Only DC power supplies
Rails (*)
All drives in the library
Correct
20.Which of the following drive tray components is common to all
Question revoir
SL8500 drive trays?
(1) Points
Tape Transport Interface harness
Rear panel to drive interface cable jumper
Power supply card
HBD card (*)
Correct
Page 4 sur 22

Assessment

Four SL8500 Modules
21.The host interface to the library controller (HBC) is:
Question revoir
(1) Points
TCP/IP (*)
Fibre channel
SCSI
None of the above
Correct
22.Non-labeled cartridges will NOT be supported in SL8500
Question revoir
libraries. If a cartridge is found without a label, it will be:
(1) Points
Marked as a scratch tape
Reported by the console
Left alone and flagged
Exported (*)

23.The same HBB circuit card can be programmed and cabled to
Question revoir
perform several functions in the SL8500. Which list of functions
(1) Points
is the most correct?
HandBot operations, control of the CAP, monitoring the front
door switches
Service Safety Door operation, PTP, monitoring Emergency
Robot Stop switches
Turntable control, CAP operations, monitoring the smoke
detector
PTP, HandBot operations, & elevator control (*)
Correct
Question revoir
(1) Points
9
7 (*)
13
11
Correct
25.True or False? The SL8500 library always reports to ACSLS that
Question revoir
it has two CAPS, even if only one physical CAP is present.
(1) Points
Vrai (*)
Faux
Correct
Page 5 sur 22

Assessment

Four SL8500 Modules
31.The location and selection of the power supplies for the Robotics
Question revoir
depends on which of the following?
(1) Points
Number of tape drives installed
Number of libraries in the complex
Number of bar code scanners
Number of HandBots installed (*)
Correct
32.How are LSMs numbered?
Question revoir
(1) Points
Top down 1-4. LSM number 1 (rail 1) is on top.
9840B
Top down 0-3. LSM number 0 (rail 1) is on top. (*)
Bottom up 0-3. LSM number 0 (rail 1) is on bottom.
Correct
Question revoir
(CAP) is NOT true?
(1) Points
manually (*)
in a batch mode
Correct
34.Which three statements about PTPs are correct?
Question revoir
(1) Points
Power for the PTPs comes from inside the assembly
The PTP feature requires at least one Accessory Rack and for
two for redundancy (*)
Pass-thru ports (PTPs) are electro-mechanical devices that
pass one or two cartridges to another LSM in the same
complex (*)
PTP configuration can be either: 6 assemblies, one per rail or
2 assemblies 1 per rail
An Inter-Library Communications kit (ILC) is needed to
implementPTPs and each ILC kit supports up to five libraries
that connect to form a comple (*)
Correct
35.When drives are added or replaced, Automatic Detection of
Question revoir
drives stores all but which of the following in the library?
(1) Points
Library hardware numbers
Firmware and System locations
CAP assignment (*)
Dynamic World Wide Names
Correct
Page 7 sur 22

Assessment
SL3000 Mod Library

Five SL3000 Modules
Question revoir
(1) Points
service contract.
location (*)
Correct
37.Which module is home for the TallBot and how do they operate?
Question revoir
(1) Points
The CEM is home to the TallBots that travel back and forth,
up and down, and side to side to access cartridges from
cartridge slots, tape drives, or CAP(s).
The Base is home to the TallBots that travel back and forth,
The DEM is home to the TallBots that travel back and forth,
The TallBot does NOT belong to any one module. One or
two TallBot(s) travel back and forth, up and down, and from
side to side to access cartridges from cartridge slots, tape
drives, or CAP(s). (*)
Question revoir
(1) Points
the left of it.
PEM
CEM (*)
DEM
AEM
Correct
39.Where is the documentation for Power Distribution and Cooling
Question revoir
requirements found?
(1) Points
The Customer Portal
The System Assurance Center
The Tape Support Web Site (*)
My Oracle Support
Correct
40.Which of the following is NOT a licensed feature of the SL3000?
Question revoir
(1) Points
Dual TallBots
Partitioning
Dual ports
Native fibre channel (*)
Service
Correct
Page 8 sur 22

Assessment
SL3000 Mod Library
Five SL3000 Modules
41.Which statement describes this configuration: A Base module
Question revoir
with eight drives, no operator panel or window. One DEM with
(1) Points
eight drives and no operator panel, window or CAP. Eight CEMs
with cartridge slots only, dual TallBots with two AEMs.
This configuration is not possible with that much storage
capacity.
This configuration provides the minimum storage capacity.
This configuration provides the maximum storage capacity.
(*)
This configuration provides average storage capacity.
Correct
42.Which is the correct list of tape drives supported by the SL3000?
Question revoir
(1) Points
LTO Gen 3, 4, 5; 9840 C & D, 9940C, T10K A, B, C, D
LTO Gen 4, 5, 6; 9840 C & D, 9940C, T10K A, B, C, D
LTO Gen 3, 4, 5, 6; 9840 C & D, SDLT600, T10K A, B, C,
D
LTO Gen 3,4, 5, 6; 9840 C & D, T10K A, B, C, D (*)

43.Which is the following describes the TallBot?
Question revoir
(1) Points
The TallBot is a FRU. (*)
The TallBot is a CRU or FRU.
Most parts on the TallBot can be replaced.
All parts on the TallBot can be replaced.
The TallBot is a CRU.

Question revoir
(1) Points
each rail.
Correct
Question revoir
(1) Points
CEM (*)
AEM
SEM
DEM
Correct
Page 9 sur 22

Assessment
SL3000 Mod Library

Five SL3000 Modules
Question revoir
(1) Points
Correct
Question revoir
(1) Points
HBCR
PUN
PUM (*)
HBB
Correct
48.What happens if the module ID block is incorrect?
Question revoir
(1) Points
The TallBot will become unmanageable.
Nothing
The library will fail to initialize. (*)
Initialization takes too long.
Correct
49.If you were having a problem with a series of CAPs on either the
Question revoir
left or the right side of the Base, it would be prudent to start by
(1) Points
checking the LEDs on which two circuit cards?
PUF & PUN
PUN & HBC
HBS & PUZ
PUM & HBS
PUW & PUZ (*)

Question revoir
minimum power.
(1) Points
240V, 2N (*)
120V, 2N
240V, 2N+1
240V, N+1
Correct
Page 10 sur 22

Assessment
SL3000 Mod Library

Five SL3000 Modules
Question revoir
(1) Points
24
16
32 (*)
48
56
Correct
57.What is the advantage of a 2N versus an N + 1 Power
Question revoir
Configuration?
(1) Points
It provides extra power to the DEM and is therefore more
efficient
It provides extra power to the rails and is therefore more
efficient.
There is no advantage it is simply a customer preference.
It provides AC and DC Power redundancy. (*)
Correct
58.Where can card and component functions as well as LED status
Question revoir
indicators and their meaning be found?
(1) Points
StorageTek System Assurance Guide located on the Tape
Support Website
My Oracle Support
StorageTek SL3000 Modular Library System Principles of
Operation found on the Tape Support Website (*)
Correct
59.In SL3000 addressing, which is true of the DEM?
Question revoir
(1) Points
DEM column numbers are negative because DEMS are
always to the left of the base in the firmware addresses. (*)
DEM column numbers are negative because DEMS are
always to the right of the base in the firmware addresses.
DEM column numbers are positive because DEMS are
always to the left of the base in the firmware addresses.
DEM column numbers are positive because DEMS are
always to the right of the base in the firmware addresses.
38

Question revoir
(1) Points
HBCR
HBT (*)
HBB
PUN
Correct
Page 12 sur 22

Assessment

61.The MIR or media information region is a directory, that is
Question revoir
written to the back of the tape as a result of an unload command.
(1) Points
Vrai
Faux (*)
Correct
Question revoir
(1) Points
3490 (*)
9940A
3690
3360
3590 (*)

63.Which of the following should you first try when troubleshooting
Question revoir
read errors?
(1) Points
Send the tape to Oracle to have it tested
Shut down the drive so that customer cannot use it
Transfer the data onto a new tape
Read the tape in another drive (*)
Correct
64.Which is true of the 9840D drive media?
Question revoir
(1) Points
It uses the same media as the 9940B uses
It uses the same media as the T10K uses
It uses different media than the 9940B uses (*)
Although it uses different media than the 9940B, the 9940
media can be reformatted in the 9840D drive
Correct
65.Which three elements are kept in the RFID chip on the T10K tape
Question revoir
Cartridge?
(1) Points
Type of tape (data, dump, code, or cleaning), cell location
that the tape cartridge was taken from, and state of MIR
Type of tape (data, dump, code, or cleaning), location of the
MIR and end of data on tape, and manufacturing information
(*)
The IP address of the drive that is tape is inserted into, type of
tape (data, dump, code, or cleaning), and the cell location that
the tape cartridge was taken from
State of the MIR, cell location that the tape cartridge was
taken from, and IP address of the drive the tape is inserted
into
Page 13 sur 22

Assessment

86Which version of the Oracle System Handbook does not provide
Question
. support related information?
revoir
(1) Points
Partner
Internal
Public (*)
Support related information is available in all versions

87A Customer with six 9840D Tape Drives is seeing this IEA486E
Question
. console message with a refcode of 38D3 informing them that the
revoir
cartridge may not be performing up to its full potential. Using your
(1) Points
available resources determine which two of the following remedies
will fix this condition.
This situation can be repaired by loading this tape in an offline
drive and running the offline MIR Rebuild utility (*)
This situation can be repaired by the host by locating to the EOD
block on the tape (*)
Send the tape back to the manufacture for warranty replacement
Correct
88When interpreting a Fault Symptom Code for a customer, it is a good
Question
. practice to always share the Engineering text with them. True or False?
revoir
(1) Points
Vrai
Faux (*)
Correct
89Using this Oracle System Handbook link -
Question
. https://support.us.oracle.com/handbook_internal/Systems/T10000C/co
revoir
mponents.html. What is true about the part number 315464501?
(1) Points
It is a CRU fr a 4GB Long Wave SFP Transceiver
It is a CRU for a T10000D Tape Drive
It is a FRU for a 4GB Short Wave SFP Tranceiver (*)
It is a FRU for an 8GB Long Wave SFP Tranceiver
It is a FRU fr a 4Gb T10000C Tape Drive
Correct
Question
. (https://tapesupport.us.oracle.com/Products/Drives/T10000/t10000c.ph
p) revoir
(1) Points
Vrai (*)
Faux
Correct
Page 18 sur 22

Assessment
T10000 Tape Drive

96. During read and write operations, which of the following errors
Question revoir
can a T10000 drive log?
(1) Points
Transient errors, Temporary errors and Permanent errors (*)
Only transient errors; which are recoverd in a single try
Only temporary errors which succeed after mulitple tries
Only permanent errors where all retry attempts failed

StorageTek T10000 Tape Drive course for more
information.
97. Which tool can NOT access T10000 EEPROM data?
Question revoir
(1) Points
STDS
SCSI/Fibre ToolBox
SDP
VOP
Explorer (*)
Correct

98. What software application contains a menu option to display the
Question revoir
(1) Points
NMS Console
SCSI/Fibre ToolBox
Correct
99. What is the application that does NOT provide the capability to
Question revoir
(1) Points
Correct
100.When the drive is loading functional code during an IPL
Question revoir
sequence, what Status LED indication would you expect to see?
(1) Points
Fast flashing red
Slow flashing amber (*)
Alternating red and green
Slow flashing green

Page 20 sur 22
Assessment

101.The drive Encryption LED is green. What does this tell you?
Question revoir
(1) Points
The drive is enabled for encryption
The drive has keys for the currently loaded tape
The drive is not enabled for Encryption (*)
The drive is set up for Encryption but has no tape loaded

102.What application provides an operator panel simulation that you
Question revoir
use to format a cartridge tape as a dump tape?
(1) Points
SCSI/Fibre ToolBox
StorageTek Diagnostic System (STDSWin) (*)
NMS Console
Virtual Operator Panel
Correct
Question revoir
option to format a cartridge tape?
(1) Points
Retrieve
Help
File
Correct
104.In the Virtual Operator Panel, what main menu contains the
Question revoir
option "Code Load from Tape"?
(1) Points
Drive Operations
Configure (*)
Retrieve
File

105.When you press the reset switch on the drive or SL8500 drive
Question revoir
tray for more than two seconds to force a dump, what indication
(1) Points
will the Status LED have after the drive completes the IPL
process?
Alternating between red and green
Slow flashing green (*)
Slow flashing amber
Fast flashing red
Correct
Page 21 sur 22

StorageTek High-End Tape Libraries Help Desk Support Consultant - Online Assessment

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StorageTek High-End Tape Libraries Help Desk Support Consultant - Online Assessment

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Test : StorageTek High-End Tape Libraries

Help Desk Support Consultant Online

SL8500 Mod Library Web

Incorrect. Please refer to the appropriate SL8500 Modular

Test : StorageTek High-End Tape Libraries

SL8500 Mod Library Web

Incorrect. Please refer to the appropriate SL8500 Modular

Incorrect. Please refer to the appropriate SL8500 Modular

Incorrect. Please refer to the appropriate SL8500 Modular

Test : StorageTek High-End Tape Libraries

SL8500 Mod Library Web

Incorrect. Please refer to the appropriate SL8500 Modular

Incorrect. Please refer to the appropriate SL8500 Modular

Incorrect. Please refer to the appropriate SL8500 Modular

Incorrect. Please refer to the appropriate SL8500 Modular

Test : StorageTek High-End Tape Libraries

SL8500 Mod Library Web

Incorrect. Please refer to the appropriate SL8500 Modular

Incorrect. Please refer to the appropriate SL8500 Modular

Incorrect. Please refer to the appropriate SL8500 Modular

Test : StorageTek High-End Tape Libraries

SL8500 Mod Library Web

Incorrect. Please refer to the appropriate SL8500 Modular

Incorrect. Please refer to the appropriate SL8500 Modular

SL8500 Mod Library Web

Incorrect. Please refer to the appropriate SL8500 Modular

Incorrect. Please refer to the appropriate SL8500 Modular

SL8500 Mod Library Web

Incorrect. Please refer to the appropriate SL8500 Modular

Incorrect. Please refer to the appropriate SL8500 Modular

Test : StorageTek High-End Tape Libraries

Incorrect. Please refer to the appropriate SL3000 Modular

Incorrect. Please refer to the appropriate SL3000 Modular

Test : StorageTek High-End Tape Libraries

SL3000 Mod Library

Incorrect. Please refer to the appropriate SL3000 Modular

Test : StorageTek High-End Tape Libraries

SL3000 Mod Library

Incorrect. Please refer to the appropriate SL3000 Modular

Incorrect. Please refer to the appropriate SL3000 Modular

Test : StorageTek High-End Tape Libraries

SL3000 Mod Library

Incorrect. Please refer to the appropriate SL3000 Modular

Incorrect. Please refer to the appropriate SL3000 Modular

Incorrect. Please refer to the appropriate SL3000 Modular

Test : StorageTek High-End Tape Libraries

SL3000 Mod Library

Incorrect. Please refer to the appropriate SL3000 Modular

Incorrect. Please refer to the appropriate SL3000 Modular

Incorrect. Please refer to the appropriate SL3000 Modular

Test : StorageTek High-End Tape Libraries

Introduction to Oracle StorageTek Tape Drive Technology

Incorrect. Refer to Introduction to Oracle StorageTek Tape

Incorrect. Refer to Introduction to Oracle StorageTek Tape

Incorrect. Refer to Introduction to Oracle StorageTek Tape

Incorrect. Refer to Introduction to Oracle StorageTek Tape

Test : StorageTek High-End Tape Libraries

Introduction to Oracle StorageTek Tape Drive Technology

Incorrect. Refer to Introduction to Oracle StorageTek Tape

Incorrect. Refer to Introduction to Oracle StorageTek Tape

Fibre Channel Fundamentals

Incorrect. Please refer to the StorageTek StorageTek Fibre

Incorrect. Please refer to the StorageTek StorageTek Fibre