WRITING A Corporate

When we write a corporate email, we have to consider that the person

who will read it does not often have a lot of time to reading
emails. Thus, you should be concise, clear and to the point.

Dear Helen;
The president called up this morning and asked about the
weekly report. Is it ready yet? If it is, please send me by
email.
Thanks.
Regards;
Claudio.

Notice that, Claudio was very concise and clear about what he wanted
from Helen. Yet the message was correctly passed.

SOME COMMON WORKPLACE ABBREVIATIONS

We often use abbreviations for saving time when we are writing an

email. It is important to know what they mean, in order to have a
better understanding when reading your emails.

ASAP: AS SOON AS POSSIBLE

Dear Katherine,
Im writing to inquire about the report on the
annual sales. Have you finished it yet? Mr.
Johnson, the director, needs it ASAP.
Thank you.
Albert Simon, Sales Rep at the Voyage.
FYI: FOR YOUR INFORMATION

Dear Cleveland;

The lecture with the chairman of

Microsoft has been confirmed for tomorrow
RSVP: RPONDEZ SIL VOUS
at 5p.m. PLAIT/ PLEASE ANSWER
FYI

David Scott, Office Assistant.

CEO: CHIEF EXECUTIVE OFFICER

Hi Amanda;

Im writing to inform you that the companys
CEO has just landed in Guarulhos, could you
send someone to pick him up at the airport,
please?
Hi Carl, will you come to our
wedding anniversary celebration
the next Thursday at 7 pm?

And, please find attached the receipts RSVP by email.

referent to the tickets acquisition.
Regards;
Regards;
Ana & Brad.
Bill Meyer (US Office Logistics Manager)

QUICK QUIZ:
Who is the CEO in your company? Does he/she travel a lot?
What kind of language do you use in corporative emails? Why?
No: NUMBER

Dear Julius;
As discussed before, Im forwarding
to you the report No 1, which includes
Accountancy matters.
Sincerely;
Lana Madison.
 PR: PUBLIC RELATIONS

Fernando;

Would you mind dropping by the PR department and

collecting the weekly reports for me, please? Im
in London now and I need you to scan them all and
send them to me ASAP.

Thank you;

Joanne Brando.

Exercises:

Now its your turn to show what youve learned in this lesson by
writing a short email for each of the situations:

1. You have to contact Taylor Dennis to inquire about the arrival

of the CEO of the company in Rio de Janeiro.
2. You are in New York City, on business, and you need to inform
your director, Mr. Peterson, of this.
3. You are setting up a lecture about The Environmental Issues,
and you must confirm Christopher Faiths presence, ask him to
respond by email.
4. You are analyzing a very important proposal, but you do not
remember some prices, send an email to your assistant, Collis
Martinez, asking him to send you the price table as soon as
possible.

READING AN EMAIL ADDRESS:

@ = at (.)= dot
name@live.com (name at live dot com)
5 COMMON EMAIL EXPRESSIONS

1. Please find attached

Please find attached my resume.
Please find attached the invoice.
2. Im forwarding to you/ Ive forwarded to you
Im forwarding Bills email to you.
Ive forwarded the report to you, please have a look.
3. I look forward to
I look forward to hearing from you.
I look forward to meeting you in person.
4. If you have any questions, please dont hesitate to
contact me.
We use this expression when we are finishing the email.
5. Signing off an email:
We have a large range of words and expressions which we
can use to finish an email:

KIND REGARDS REGARDS FAITHFULLY SINCERELY YOURS THANK YOU ALL THE BEST
BEST REGARDS YOURS FAITHFULLY THANKS

Quiz:
1. What is the difference between a formal and an informal
email?
2. How often do you send emails? Who do you usually send them
to?
3. How many emails do you get every day? Do you usually answer
all of them?
4. Is your inbox usually tidy or untidy?
5. Do you receive many emails from your CEO? Do you ever send
emails to your CEO?
DICTATIONS:

Lets practice our listening? (Touchstone 1

track 11)

1. Complete the gaps as you listen to the

conversations:
a. I just _______ this ____________.
b. Me _____. I bet its a great _______ to ________.
c. Yeah. It has some great _______________.
d. _________. But theyre _____________.
e. Yeah, I know. There are a lot of ______ people_______ here.
f. Well, Im ______ rich!
g. No, me __________.
h. By the _______, are you ________? Im starving.
i. Me _____. But lets ______ somewhere _______. Its ______ of
expensive around _______.
2. Now listen to another conversation and write down as the
teacher pauses the recording. (Touchstone 1 track 19)

3. Listen again and pay attention to these expressions from the

recording:
a. You poor thing!
b. You did?
c. Good for you!
d. Good luck with the interview!
4. Lets practice the conversations with a partner?
5. Look at the cartoon at the top of this page, explain what
happened. Why did it happen? Could it be avoided? How?
Favorite places:

Which of these places can you find in your city?

MUSEUM CHURCH CINEMA SHOPPING MALL PARKING LOT GAS STATION OLD BUILDINGS
AIRPORT RESTAURANTS NIGHTCLUBS HOTELS UNIVERSITY THEATER

Do you like going to Museums?

What is your favorite place in your city? Why?
Whats the best city for parties, in your opinion?
What is your favorite city in your country?
What is your favorite city abroad?

How good is your city in the following aspects?

ARCHITECTURE PLACES TO EAT OUT HISTORY NIGHTLIFE LEISURE WORK
CLIMATE CULTURE SAFETY PUBLIC TRANSPORT

Would you like to visit Portugal one day? Why?

Did you ever heard of Coimbra? Do you think its a nice city? Why?

What is the capital of Portugal? Do you think its a nice city?

 Coimbra is a very old city on the
River Mondego between Porto
and Lisbon in central Portugal.
There is a lot of history in
Coimbra and there are a lot of
beautiful old buildings.

But it is also a lively and exciting

place. Some people call it the
Lets read the text about Coimbra. City of Students because there
are a lot of international
What do you think of it? students. The University of
Coimbra, one of the oldest in
Would you like to visit there? Europe, is really the heart of the
city. The students organize a lot
What did you find most interesting? of street parties which everyone
Why? finds interesting. For example, in
October there is a party to
welcome the new students, and
then there is another one in May
which lasts about a week.

So if you like dancing and

partying, that is a very good
time to go. But if you want a
quiet holiday, go during the
university summer holidays
because there isnt much activity
in Coimbra then.

Coimbra has something for

everyone: history, culture,
nightlife and great food. And
there is lots of sunshine, too.

If you are a music-lover, it is also

a great place to enjoy or
discover the fado, a typically
Portuguese style of music.