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Your Results for: "Multiple choice questions"

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Site Title: Essentials of Tourism

Book Title: Essentials of Tourism

Book Author: Cooper

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Student Resources > Chapter 8:

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Accommodation > Multiple choice questions

Date/Time

March 8, 2017 at 6:00 PM

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Summary of Results

70% Correct of 10 Scored items:

7 Correct:

3 Incorrect:

30%
30%

70%

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3 Incorrect: 30% 70% More information abo ut scoring In Lashley and Morrison's (2000) definition of

In Lashley and Morrison's (2000) definition of three domains of hospitality,

1.

what encompasses the social domain?

Your Answer: Providing hospitality for strangers in an act of generosity and the social space in which this occurs.

 
  In what century were hotels, as we know them today, developed?

In what century were hotels, as we know them today, developed?

2.

 

Your Answer: Seventeenth Century

Correct Answer: Nineteenth Century

 
  By the beginning of the twenty first century the hospitality industry is

By the beginning of the twenty first century the hospitality industry is

3.

estimated to comprise how many hotels?

Your Answer: 300,000

 
  An estimated 80% of accommodation establishments have a capacity of less

An estimated 80% of accommodation establishments have a capacity of less

4.

than how many rooms?

Your Answer: 50

 
  'Paradores' in Spain are examples of what type of accommodation?

'Paradores' in Spain are examples of what type of accommodation?

5.

Your Answer: (blank)

Your Results for "Multiple choice questions"

choice questions" http://wps.pearsoned.co.uk/wps/grader The 'gite' concept in France is an example of what

The 'gite' concept in France is an example of what type of accommodation?

6.

 

Your Answer: Hotel

Correct Answer: Self-Catering

 
  Monte Carlo, Macau and Las Vegas are examples of what types of

Monte Carlo, Macau and Las Vegas are examples of what types of

7.

destinations?

Your Answer: Gaming

 
  Which of the following is a feature of Medlik and Ingram's (2000) five

Which of the following is a feature of Medlik and Ingram's (2000) five

8.

features which impact upon the market and the marketing of a property?

Your Answer: All of the Above

 
  The heart of a hospitality business is anticipating and serving customer

The heart of a hospitality business is anticipating and serving customer

9.

needs, in Solnet's (2008) key dimensions of this approach, what is defined as the service encounter?

Your Answer: The interaction between a guest and a hospitality operation through its frontline employees

 
  A. Parasuraman, L. Berry, & V. Zeithaml's model to measure service quality

A. Parasuraman, L. Berry, & V. Zeithaml's model to measure service quality

10.

is known as what?

Your Answer: SERVQUAL

My name is (first last):

E-mail my results to:

SERVQUAL My name is (first last): E-mail my results to: Me Instructor TA Other E-mail Your

MeSERVQUAL My name is (first last): E-mail my results to: Instructor TA Other E-mail Your Results

InstructorSERVQUAL My name is (first last): E-mail my results to: Me TA Other E-mail Your Results

TAMy name is (first last): E-mail my results to: Me Instructor Other E-mail Your Results E-mail

Othername is (first last): E-mail my results to: Me Instructor TA E-mail Your Results E-mail address:

E-mail Your Results

E-mail my results to: Me Instructor TA Other E-mail Your Results E-mail address: Send as: 2

E-mail address:

Send as:

E-mail my results to: Me Instructor TA Other E-mail Your Results E-mail address: Send as: 2
E-mail my results to: Me Instructor TA Other E-mail Your Results E-mail address: Send as: 2
E-mail my results to: Me Instructor TA Other E-mail Your Results E-mail address: Send as: 2
E-mail my results to: Me Instructor TA Other E-mail Your Results E-mail address: Send as: 2

Your Results for "Multiple choice questions"

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questions" Help http://wps.pearsoned.co.uk/wps/grader Copyright © 1995-2011 Pearson Education. All rights

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