Resume for Husain F.

Patel A: 7 Inverness Avenue, Burwood, VIC 3125

T: +61451535352
E: husainpatel9@gmail.com
L: https://au.linkedin.com/in/husain-patel-3a8184102

Professional Objective

Highly motivated final year university student with recent experience in the retail sector, education sector, marketing sector, and the
trading sector, along with many extra-curricular and voluntary experiences. Currently seeking a position as an Admin Team
Member at SIFA Academy.

Education

Deakin University, Melbourne 03/2015 current

Bachelor of Commerce (B. Com). Double Degree In: Accounting, & Management (1 year 6 months)
Main Subjects: Social Media & Mobile Strategies, Business on the Internet, Professional Ethics, Corporate
Accounting, Management Accounting, Financial Accounting, Strategic Management, Logistics, Global Strategy &
International Management, and more. Current Weighted Average 76.4%

Chartered Institute of Marketers UK 06/2014 - 12/2014

Level 4 Certificate in Professional Marketing, in Digital Marketing (6 months)

Australian College of Business and Technology 11/2013 - 10/2014

Diploma of Business (affiliated with Edith Cowan University, Perth) Grades: 5 HDs, 3 Ds (11 months)

Stafford International School 09/2012 - 07/2013

Edexcel GCE Advanced Level (1 year)
Accounting A
Economics A - Received Edexcel Award for Outstanding Results
Business Studies A
Mathematics A

Employment History

(Customer Service) Deakin University Customer Service Representative (Casual) 08/2015 Current (1 year)
Responsible for developing positive relationships with students and maintaining high quality engagement
Responsible for answering phone, email and webchat enquiries from diverse multicultural students
Dealing with complex enquiries and requests such as course information, faculty enquiries, enrollment support, live support,
graduations, ongoing course support and more
Processing and mailing out requests such as for graduations and transcripts

(Promotions, Marketing, Retail Sales) Test Drive - Brand Ambassador 06/2015 Current (1 year)
Representing multinational and local brands such as Dulux, Colgate, Nescafe, Samsung etc.
Educating potential customers about products face-to-face and holding engaging conversations
Promoting products, sampling, driving purchase, and meeting sales targets

(Marketing, Customer Service) Marketing Representative - Dreamco Express 06/2014 - 10/2014 (4 months)
Contacted customers regarding Courier and Logistics matters
Researching potential leads for logistic contracts
Pursue leads by visiting potential partner companies, contacting them over the phone, or specific emails
Educating potential partners and customers of services offered
Manage and Prepare weekly marketing reports
Maintain and updating customer database

(Retail & Wholesale Sales, Customer Service) 10/2013 - 06/2014 (8 months)

Fakhri Trading Company (Manufacturers of Stationary & Paper Products) - Sales Consultant
Employee of The Month in March 2014 for Outstanding Customer Service
Worked with Procurement & initiated a transformation of the stock recording process for better stock control
Processing and invoicing customer purchase orders, through telephone, email, and website
Assisting customers with retail & wholesale orders and queries over the phone, through email, live chat.
Data entry into QuickBooks Customer Relationship Management (CRM) system

Key Skills & Professional Development

Member by invitation of The Golden Key International Honour Society for excellent academic results
Excellent written, oral & interpersonal professional communication. Outstanding B2B and B2C communication and marketing
Excellent teamwork skills, relationship building, creative problem solving, and manual and electronic stock taking skills.
Strong IT & CRM system skills (Microsoft Office, QuickBooks etc)
Voluntary Experiences & Community Service

Member of DUSA Red Shirt Volunteers at Deakin University 07/2015 Current (1 year 2
months)
Organizing and volunteering at events such as Orientation Week, giving speeches at events about red shirts
Organizing, cooking, and serving free food for students on campus once a week

Volunteered at The Rani Violet Elders Home 11/2014 12/2014 (1 month)

Assisted the elders in their day-to-day activities, and built personal relationships
Helped to organize an event called Christmas Lights where the elders performed on stage
Assisted the elders in their day-to-day activities
Went for daily walks and held interactive conversations
Built personal relationships with the elders and provided them with an enriched and happy environment
Helped organize an event called Christmas Lights where the elders sang songs, played games and had dinner with their
families & friends

Treasurer of The Interact Club of Stafford International School 2010 2013 (3 years)

Made public speeches, managed club finances and project budgets, raise funds, manage projects
Appointed Club Treasurer 2013
Project Chairperson of a basketball tournament that raised Rs. 156,000 for Charity in 2012
Project Treasurer for a health camp that treated 700 patients in a rural village in Kandy 2013 (eye checkup, diabetes check,
cancer checks, blood drive, pharmacy)
Project Treasurer for a project that provided 150 solar lamps to a village without electricity in 2013
Visited the wounded soldiers home Ranaviru Sevana and spent the day with them
Project Chairperson of Blood Drive 2013 at the Maharagama Hospital (a blood donation project)
Participated in a project to teach English to underprivileged children in 2012
Raised funds for the needy aged of Sri Lanka in 2011 through Helpage Sri Lanka

Extra-Curricular Activities & Interests

Stafford International School:

Captain of Swimming Team 2011 - 2013
Swimming Age Group Champion (for 3 years - 3 swimming meets) 2008 - 2013
House Captain for Green House 2012 - 2013

Placed 2nd, 3rd, 4th, 5th, 6th in Nationals Swimming Meet - All-Island National Swimming Meet, Sri 2013
Lanka

Placed 2nd, 3rd, 5th, in Inter-International Swimming Meet All-Island International Schools
Swimming meet, Sri Lanka 2011-2013

Delegate of South Korea - Sri Lanka Model United Nation 2011

President of Commerce Union and Project Chairperson of Commerce Day 2012 - 2013
Commerce Union of Stafford International School

Runners Up of Under 19 Inter-International Cricket Tournament 2011

A tournament for International Schools all over Sri Lanka

Interests:
Swimming
Playing Cricket
Playing strategic board games such as Cluedo, and Monopoly
Listening to music, and travelling
Watching sports like cricket, footy, rugby,

References
Geethika Perera Samantha Harder
Team Leader, Division of Student Administration State Manager, Victoria
Deakin University Test Drive
Email: geethika.perera@deakin.edu.au Email: sam@testdrive.com.au
Tel: +61432076323 Tel: +61400172014

Fakhruddin Esmail
CEO
Fakhri Trading Company PVT LTD
Email: fakhritrading@sltnet.lk
Tel: +94777364121