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APPENDICES

Appendix 1: Research Instrument

Question number1-2 refer the following text

When you are sitting on a bike, make sure you know where the brakes are and
how to operate them. You have to learn to balance the bike. Find a person who can
holdyour bike behind you and try to steady it as you pedal. Also find a place to ride that is
grassy or such.
After practicing for a couple minutes, the person can release his or her hands while
you try to keep your balance. When you ready, ride alone. But first lower the seat until you
can sit in it and put both feet flat on the ground.
When you are confident you can put your feet on thepedals and coast for a few feet,
try not putting your feet down to train your sense of balance. Do this for 30-45 minutes or
so, until you have a good feel and some confidence about steering the bike. As you again
experience, raise the seat up so that only your toes can touch the ground while youe are
seated. This is the most appropriate height for your seat. Finally, you have to practice.

1. What is the text about?


A. How to fix a bike.
B. How to ride a bike.
C. When to lower seats.
D. When to practice steering a bike.

2. When can you put your feet on the pedals?


A. After youre confident and have sense of balance.
B. Before you have a good feel and training.
C. While you are trying to keep your bike.
D. After repairing for a couple minutes.

Question number 3-5 refer the following information

How does PacAtta Signature Pursuit Help You?

PacAtta Signature Pursuit is a Web-based service that provides improved tracking and delivery
information. These new features can help streamline your billing tasks, improve customer service,
and control costs. PacAtta offers you Proof of Delivery (P.O.D) with signature image Full
delivery address C.O.D information Reference number information. PacAtta saves your time
and is easy to use because: USP signature tracking is always available-24 hours day, 7 days a
week Web access to P.O.D is much faster than phoning or waiting to receive a P.O.D. via fax or
regular mail.
Printable P.O.D saves the user for $2 fee per P.O.D. request.

3. What can be concluded about the company service?


A It takes a lot of time.
B It has a much better system.
C It lengthens billing procedures.
D It makes customer service busier.

4. What is one of the new features offered?


A Senders address.
B Reference number.
C Bank account number.
D The current location of a package.

5. What is Signature Pursuit?


A A delivery service.
B A mailing system.
C A billing program.
D A tracking system.

Question number 6-8 refer the following information

INTERNAL MEMORANDUM
To : Marketing Division
From : Caline
Date : 15th June

Please check these arrangements and let me know ASAP if there are any problems.
Thanks

Thursday 22th
10.00 Arrival. Preliminary discussions with Alex Clark.
11.30 Presentation of MRP-Lussie Liu.
12.00 Lunch with Lussie Liu and Kelly Christ. The amazing palace.
02.30 Workshop tour with Alex Clark.
05.00 Car to Dorchester Hotel.
07.00 Theater visit and supper with Paul Williys.

Friday 23nd
10.00 Visit to Peterborough plant.
05.00 Car to stansted airport
06.20 Flight UK 496 to Milan

6. The activity after arriving at Dorchester Hotel is . . . .


A Early discussion with Mr. Clark.
B Having dinner with Mr. Willys.
C MRP presentation by Lussie Liu.
D Visiting workshop venue.

7. Where will they meet with Kelly Christ?


A The amazing palace.
B Dorchester Hotel.
C Peterbrough.
D Milan.

8. What time is the memo about?


A Business tour.
B Picnic schedule.
C Meeting vanue.
D Business itinerary.
Question number 9-10 refer to the following invitation

From :harry.lim@presto.co.my
Date :25:7:12 16:06:29
To :shirley@shirleytaylor.com
Cc :-
Subject :Book signing in Malaysia

Hello Shirley,
I hope things are well with you.
I am pleased to hear that you will be back to Malaysia again in November to hold your
Seminar on Effective Business Writing

Some bookstores are interested in asking you to do a talk and sign the event. I hope you
will agree to take a part , if so , please let me have some free dates while you are over
there. See you soon.

9. What is the text about?


A. A bookstore invitation.
B. A bookstore opening.
C. A welcoming letter.
D. A farewell letter.

10. Who will be the speaker on the seminar?


A. Mr. Harry Lim.
B. Shirley Taylor.
C. The bookseller.
D. The visitor.

Question 11-13 refer to the following E-mail:


From : Ronald_Weasley@les.dts.mg
Subject : Europe Trip
Date : Thu, 07 Sept 2014 15:54:59 +0700
To : Hermione_Granger@shannon.com.ie

Just want to leave my phone number in the Netherland with you: 23-319501. Ill be
in Amsterdam until the 15 th but want to keep in touch. I plan to be in London in the
16th-19th before returning home. Will try to contact Harry Potter and Dean Seamus at
the Hogwart Express in London as soon as arrive; however I am worried about the
rumors of an upcoming air-traffic controllers strike. If that were to occur, could be
the seminar be postponed.
Please give me a call at your earlier convenience.

11. Who is traveling to Amsterdam?


A. Harry Potter C. Ronald Weasley
B. Hermione Granger D. Dean Seamus

12. What is the last day of the business trip in Amsterdam?


A. 7th C. 16th
th
B. 15 D. 19th

13. What might cause the seminar to be delayed?


A. An airport strike C. Europe Trip Strike
B. Rumors of a cancellation D. Adverse weather condition

Question number 14-15 refer to the following information

It started from 1902 when Teddys bear looked sweet, innocent, and upright instead
of looking violent and standing on all four paws like previous toy bears. Because of
its new friendly appearance, this toy bear made a hit with the buying public. Ideal
Novelty and Toy Company founded the first teddy bear manufacture in the United
States as to fulfill the strong demand of this toy.
14. What was the new teddy bear like?
A. Violent C. Strong
B. Friendly D. Less innocent

15. What happened in 1902?


A. Teddys bear stood on all four paws
B. Teddys bear manufacturer was founded
C. Teddys bear become violent
D. Teddys bear appearance changed

Question number 16-18 refer to the following text


Cristiano Ronaldo dos Santos Aviero born in 5 February 1985, he is a
Portuguese professional footballer who plays for Spanish club Real Madrid
and the Portugal national team. By the age of 22, Ronaldo had received Ballon
dOr and FIFA World Player of the year nominations. The following year, in
2008, he won his first Ballon dOr in FIFA World Player in Europe Award.
Ronaldo is the first Portuguese footballer to win three FIFA/Ballons dOr, and
the first player to win four European Golden Shoe awards.
Ronaldo began his career as a youth player for Andorinha, where he played
for two years, before moving to C.D. Nacional. In 1997, he made a move to
Sporting CP. In 2003 he caught the attention of Manchester United manager
Alex Ferguson, who signed for 12.2 million. He become the worlds most
expensive player when he moved from Manchester United to Real Madrid in
2009 in a transfer worth 80 million (94 million/$132 million).
Ronaldo made his international debut for Portugal in August 2003. He scored
his first international goal in the opening game of Euro 2004 against Greece,
and helped Portugal reach the final.

16. When did he start his debut for national team?


A. 11 years ago C. 13 years ago
B. 12 years ago D. 14 years ago

17. How old Ronaldo in 2014?


A. 29 years old C. 27 years old
B. 28 years old D. 30 years old

18. What is Ronaldos profession?


A. A artist C. A singer
B. A manager D. A footballer

Question number 19-20 refer to the following information

Welcome Mr. Syamsul


to the Indonesia Hotel. We hope you have a
pleasant stay.
Please show this card when enjoying our
restaurant, coffee shop, and sporting facilities.
Give this card
when signing charges to your room account.
Have a nice day! Thank you.
Check out date: July 25

Room No: 717


Ariyani
Desk clerk

19. When did Mr. Syamsul get this card?


a. When he left the hotel
b. When he paid his room account
c. When he enjoyed the hotels facilities
d. When he checked into hotel

20. When should he show the card?


a. When he wanted to swim in the hotel swimming pool
b. When he bought something in the hotel souvenir shop
c. When he gave some tips to the room boy
d. When he met with the desk clerk
Appendix 2: Answer Key

Answer Key

1. B
2. A
3. B
4. B
5. A
6. B
7. A
8. D
9. A
10. B
11. C
12. B
13. A
14. B
15. D
16. B
17. A
18. D
19. D
20. A

Appendix 4: Table Upper and Lower Group


Table of Upper and Lower Group
Key
Options Total
Items Students Answer
A B C D
UG 5 12* 0 21 38
1 B
LG 3 4* 0 8 15
UG 34* 3 1 0 38
2 A
LG 10* 2 1 2 15
UG 0 24* 3 11 38
3 B
LG 0 4* 3 8 15
UG 1 36* 0 1 38
4 B
LG 7 6* 1 1 15
UG 31* 3 0 4 38
5 A
LG 13* 0 0 2 15
UG 0 37* 1 0 38
6 B
LG 0 13* 2 0 15
UG 38* 0 0 0 38
7 A
LG 13* 2 0 0 15
UG 6 1 5 21* 38
8 D
LG 7 0 5 3* 15
UG 37* 1 0 0 38
9 A
LG 10* 4 0 1 15
UG 0 38* 0 0 38
10 B
LG 6 8* 1 0 15
UG 1 1 36* 0 38
11 C
LG 0 2 13* 0 15
UG 1 36* 1 0 38
12 B
LG 3 10* 1 1 15
UG 31* 5 2 0 38
13 A
LG 6* 3 5 1 15
UG 11 23* 0 4 38
14 B
LG 8 2* 0 5 15
UG 0 26 10 2* 38
15 D
LG 1 9 4 1* 15
UG 1 21* 10 6 38
16 B
LG 0 5* 5 5 15
UG 37* 0 1 0 38
17 A
LG 13* 0 0 2 15
UG 3 0 0 35* 38
18 D
LG 3 0 0 12* 15
UG 9 5 8 16* 38
19 D
LG 9 2 3 1* 15
UG 4* 23 5 6 38
20 A
LG 0* 8 3 4 15
Appendix 5: Table Interpretation Data

Table Interpretation Data

Index Degree of
Number of Items Item Category
Difficulty

1. 0.30 Difficult
2. 0.83 Easy
3. 0.52 Moderate
4. 0.79 Easy
5. 0.83 Easy
6. 0.94 Easy
7. 0.96 Easy
8. 0.45 Moderate
9. 0.88 Easy
10. 0.86 Easy
11. 0.92 Easy
12. 0.86 Easy
13. 0.69 Moderate
14. 0.47 Moderate
15. 0.05 Difficult
16. 0.49 Moderate
17. 0.94 Easy
18. 0.88 Easy
19. 0.32 Moderate
20. 0.07 Difficult
Appendix 6: Computation of Degree of Difficulty

UG + LG 12+ 4
DD= = =0.30
1. N 53

UG + LG 34 +10
DD= = =0.83
2. N 53

UG + LG 24 +4
DD= = =0.52
3. N 53

UG + LG 36+ 6
DD= = =0.79
4. N 53

UG + LG 31+13
DD= = =0.83
5. N 53

UG + LG 37+ 13
DD= = =0.94
6. N 53

UG + LG 38+13
DD= = =0.96
7. N 53

UG + LG 21+3
DD= = =0.45
8. N 53

UG + LG 37+ 10
DD= = =0.88
9. N 53

UG + LG 38+ 8
DD= = =0.86
10. N 53

UG + LG 36+ 13
DD= = =0.92
11. N 53

UG + LG 36+ 10
DD= = =0.86
12. N 53
UG + LG 31+6
DD= = =0.69
13. N 53

UG + LG 23+ 2
DD= = =0.47
14. N 53

UG + LG 2+1
DD= = =0.05
15. N 53

UG + LG 21+5
DD= = =0.49
16. N 53

UG + LG 37+ 13
DD= = =0.94
17. N 53

UG + LG 35+12
DD= = =0.88
18. N 53

UG + LG 16+ 1
DD= = =0.32
19. N 53

UG + LG 4+0
DD= = =0.07
20. N 53

Appendix 7: Computation of Mean Index of Difficulty

DD
M=
N

13.05
M=
20
M =0.65
Mean index of difficulty is 0.65

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