Notes:

Make suitable assumptions if required and state them.

Explain with examples wherever applicable.
Neatness carries weightage
Each question is 10 Marks. Each short note is for 5 marks

Q1) What is Production/Operations Management ? Explain with an example/small case.

Q2) How is Operations function associated with the other important functions in an Organisation.

Q3) What are the distinguishing features of a service business.

Q4) What are the similarities and differences between Manufacturing and service organization.

Q5) What are some of the issues and challenges faced by the Operations Dept.

Q6) What are the key decisions an Operations manager needs to take.

Q7) What are the Roles and Responsibilities of a Production manager in modern companies.

Q8) What are the factors that influence process choices and explain the relation in between them.

Q9) Explain continuous flow system with the example of a production of a discrete product

Q10) What is an intermittent flow production system. Explain with an example.

Q11) Describe the importance of PROCESS, and Process Design in Value addition with reference to
Operations Management

Q12) Give an example of Business Process in the following organisations. Draw a block diagram for the
same.

a. A Machine Factory.
b. A primary school
c. A Reliance Communications Retail outlet

Q13) What is the meaning and importance of Capacity and Capacity Planning. Give example.

Q14) What are the capacity augmentation alternatives available. Explain any 2 with example.

Q15) Under what circumstances (situations) does a company need to take a Relook of its Plant Layout.

Q16) What are the factors that influence the consideration of a Plant layout

Q17) What are the Pro and Cons of a Product and Process Layout

Q18) Explain the features of a Process Layout with example.

Q19) Do organizations need to carry inventory ? Why?

Q20) Why is INVENTORY and its planning important for an organization. How does it impact the
profitability?

Q21) What do you understand by the philosophy of Total Quality Management.

Q22) What are the definitions of Quality. Explain with examples from any industry.

Q23) How do the Quality management tools help in measuring or improving the quality of an
organisations product and processes. Explain with any 2 tools/techniques.

Q24) What are the Categories of Quality costing ? give example of each and how it benefits a company.

Q25) Differentiate between Quality management in scientific management era and TQM era

Q26) What are the various wastes in a production system. Briefly state how you will reduce any 2 types of
wastes.

Q27) Why do you need Inventory classification.

Q28) What is the basis of ABC classification of inventory in companies and how is it implemented.

Q29) ERP: What are the advantages of a ERP system

Q30) Why is ERP system needed in todays manufacturing world.

Q31) State the points of concern you need to address in an ERP implementation

Q32) Under what situations (circumstances) are location decisions made. Explain any one with an
example.

Q33) Short note on factors that have led to globalization of locations Short Note: Market Research as a
tool for efficient product development

Q34) Short note: List the factors that affect the choice of a new location . Short Note: Value Engineering

Q35) What are the Principles and Benefits a Good Plant layout has.

Q36) What are alternatives modes of building capacity. Describe each of them

Q37) Short Note: Identify appropriate measure of capacity for the following.
a. The paint shop at Maruti udyog b. A city Transport corporation
Short Note: Inventory Carrying costs in any product or company of your choice.

Q38) Short Note: Competitor Analysis/Reverse Engineering in product development. Short Note:
Inventory Ordering costs

Q39) Short Note: Group Tech layout Short Note: Materials Requirement Planning

Q40) Explain the philosophy of LEAN manufacturing system, Value added and Non value added
activities with an industry example

Q41) Explain the Water Flow Analogy of the Just in Time production system
Q42) What are the various ways of augmenting capacity in industrial organizations. Describe any 2 of
them

Q43) What is the need or relevance to have a sound operations strategy in modern businesses? Explain
with a example

Q44) What is dependent and Independent demand. Identify any 3 dependent and independent demands
for the following :

- a manufacturer of ceiling fans

- A hospital providing coronary health care.

Q45) Short Note: Draw a block diagram of the Systems Perspective of Operation Management. Short
Note: Indias role in Research and Development

Q46) How important is it to have a good Product Development Process. What do organisations gain from
it

Q 47) Enumerate the stages of a Product Development Process with any Product example

Q 48) What is Production Planning ? Why do you need Aggregate Production Planning

Q 49). As an operations manager which areas would you focus if you were to manage a jumbled flow
process.

Q 50) Short Note: Role of supply chain in operations strategy Short Note: Role of Technology in
operations strategy