A Study On Employees Satisfaction With Special Referance To Muthu Shri Chakra Packaging PVT LTD

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A STUDY ON EMPLOYEES SATISFACTION WITH

SPECIAL REFERANCE TO MUTHU SHRI CHAKRA
PACKAGING PVT LTD
PORIYOOR, PUDUCHERRY
SUMMER PROJECT REPORT
Submitted by
R. RAMU
REGISTER NO: 27348333
UNDER THE GUIDANCE OF

Mr. G. BALA SENDHIL KUMAR, B.E., MBA., M. Phil.
Faculty, Department Of Management Studies
in partial fulfillment for the award of the degree

Of
MASTER OF BUSINESS ADMINISTRATION
DEPARTMENT OF MANAGEMENT STUDIES

SRI MANAKULA VINAYAGAR ENGINEERING COLLEGE
PONDICHERRY UNIVERSITY
PUDUCHERRY
SEPTEMBER 2007
TABLE OF CONTENTS
2
LIST OF TABLES
LIST OF CHARTS
CHAPTER PAGE
TITLE
NO. NO.
1 INTRODUCTION 1-7
2 REVIEW OF LITERATURE 8-13

3 OBJECTIVES OF THE STUDY 14
4 RESEARCH METHODOLOGY 15-20
5 DATA ANALYSIS AND INTERPRETATION 21-55
6 FINDINGS, SUGGESTIONS, 56-58

RECOMMENDATIONS OF THE STUDY
7 CONCLUSION 59
8 LIMITATION AND SCOPE OF THE STUDY 60-61
ANNEXURES
1. BIBLIOGRAPHY
2. QUESTIONNAIRE
SRI MANAKULA VINAYAGAR ENGINEERING COLLEGE

MADAGADIPET
DEPARTMENT OF MANAGEMENT STUDIES

3
BONAFIDE CERTIFICATE
This to certify that the project work entitled A STUDY ON EMPLOYEE

SATISFACTION WITH SPECIAL REFERANCE TO MUTHU SHRI CHAKRA
PACKAGING PVT LTD PUDUCHERRY is a confide work done by R. RAMU
[REGISTER NO: 27348333] in partial fulfillment of the requirement for the award of
Master of Business Administration by Pondicherry University during the academic year
2007 2008.
GUIDE HEAD OF DEPARTMENT
Submitted for Viva-Voce Examination held on ___________
EXTERNAL EXAMINER
ABSTRACT
The organization behavior scholars as well as practicing managers would argue that
employee satisfaction is important to an organization. The term employee satisfaction
may be defined if you like our organization intensively, you will experience high
satisfaction. If you dislike your organization intensively, you will experience
dissatisfaction. Some critics have argued, over that is pure conjecture because there is
so much we do not know about the positive effects of satisfaction. On the other hand
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when employee satisfaction is low, there seem to be negative effects on the organization
that have been documented.
The study is an out come of the topic called A study on employee satisfaction the
study is undertaken at Poriyoor, Puducherry. The survey is carried out in the company
called Muthu Shri Chakra Packaging Pvt Ltd., for a period of one month.
The main objectives of the study is to know the reason, to know the employee
satisfaction of an organization, to ascertain the benefits given to the employee, to know
the working environment of an organization, to know the inter relationship between
employee and management and to find areas where Muthu Shri Chakra Packaging Pvt
Ltd.,
The total number of employees 140, I have taken all the samples as my respondent to
study the employee satisfaction in an organization. Questionnaires and personnel
interview method are used to collect the data from the employees.
It is identified that the employee grievances did not taken care in the proper manner,
and safety measures are the major problems where the employee get dissatisfied so that
there is decrease in the employee satisfaction in the company.
ACKNOWLEGEMENT
With the divine of God, I express my deep gratitude to Mr. N. KESAVAN,

Chairman and Mr.M.DHANASEKARAN, Managing Director and
S.V.SUGURAMAN, Vice Chairman, Sri Manakula Vinayagar Engineering College.
My special thanks to our college Principal Dr. V.S.K

ENKATACHALAPATHY for extending me moral support during the course of this
work.
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I wish to place on my records my sincere gratitude to Mr. S. JAYAKUMAR,

Head of the Department of Management Studies for his motivation and providing me
permission to do this project work.
I wholeheartedly thank my internal guide Mr.G.BALA SENDHILKUMAR of

for being resourceful right from the beginning of this project and helped to bring out
this project successfully amidst of all odds.
I am also thankful to all other faculty members of the department for their
constant co-operation and encouragement in pursuing my project work.
I profoundly thank Mr. Balamurugan, Manager of MUTHU SHRI CHAKRA

PACKAGING PVT LTD Puducherry for giving me an opportunity to do this project
work and for guiding me throughout the project duration.
Finally, I express our sincere thanks and deep sense of gratitude to my parents
and friends for giving timely advice in all the ways and in all aspects for doing the
project
LIST OF TABLES
Sl. NO NAME OF THE TABLES PAGE NO

5.1 The Age Group of the Respondent 21
5.2 The Educational Qualification of the Respondent 22
5.3 The Experience of the Respondent 23
5.4 The Salary Range of the Respondent 23
5.5 Job nature of the Respondent 25
5.6 The work environment in the organization is good 26
5.7 The safety measures taken by the organization are good 27
5.8 The machines / tools provide by the organization 28
5.9 The salary provided by the company is fair 29
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5.10 The relationship between management and workers 30

5.11 Shift timings of the organization 31
5.12 The respondent face any problem while working in the company 32
5.13 The respondent opinion regarding the salary increment 33
5.14 The management rewards you for extra work done 34
5.15 The respondent grievance are taken care in the proper manner 35
5.16 The organization provide you proper tanning 36
5.17 The vehicles maintenances / tour allowance 37
5.18 Which motivation factor you feel is must 38
5.19 Over all job satisfaction in the organization 39
5.20 Qualification Vs face any problem while working in the company 40-43
5.21 Experiences Vs face any problem while working in the company 44-47
5.22 Nature of the job Vs Over all job satisfaction 48-51
5.23 Employee satisfaction under weight average method 52
5.24 Work environment Vs job satisfaction under correlation method 53
5.25 Salary increment Vs job satisfaction under regression method 54-55
LIST OF CHARTS
Sl. NO NAME OF THE CHARTS PAGE NO

5.1 The Age Group of the Respondent 21
5.2 The Educational Qualification of the Respondent 22
5.3 The Experience of the Respondent 23
5.4 The Salary Range of the Respondent 23
5.5 Job nature of the Respondent 25
5.6 The work environment in the organization is good 26
5.7 The safety measures taken by the organization are good 27
5.8 The machines / tools provide by the organization 28
5.9 The salary provided by the company is fair 29
5.10 The relationship between management and workers 30
5.11 Shift timings of the organization 31
5.12 The respondent face any problem while working in the company 32
5.13 The respondent opinion regarding the salary increment 33
5.14 The management rewards you for extra work done 34
5.15 The respondent grievance are taken care in the proper manner 35
5.16 The organization provide you proper tanning 36
5.17 The vehicles maintenance / tour allowance 37
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5.18 Which motivation factor you feel is must 38

5.19 Over all job satisfaction in the organization 39
ANNEXURE I
Bibliography
KHANKA, S.S., Human Resource Management (Text & Cases),

New Delhi, S. Chand & Company Ltd., 2003.
PRASAD,. L.M., Human Resource Management. Sultan Chand & Sons.
KOTHARI,. C.R., Research methodology, Tata Mc Graw-Hill Publishing
Company Ltd., 1982.
GUPTA,. S.P., Statistical Methods, Sultan Chand & Sons. New Delhi,
Websites
www.safety.com
www.google.com
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ANNEXURE II
A STUDY ON EMPLOYEE SATISFACTION WITH SPECIAL REFERENCE

TO MUTHU SHRI CHAKRA PACKAGING PVT LTD.
1. Name: ------------------------------------------------
2. Ages
A} less than 20 B} 20-40 C} 40-60 D} Above 60

3. Qualifications
A} less than +2 B} Diploma C} ITI D} UG E} Others

4. Experience
A} Below & 1 year B} 1-3 Year C} 3-5 Year D} Above5Year

5. Salary Range
A} less than 2000 B} 2000-3000 C} 3000-5000 D} Above5000

6. Nature of the job
A} Temporary B} permanent
7. The work environment in your organization is good
A} Strongly Agree B} Agree C} No Opinion D} Disagree

E} Strongly Disagree
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8 .The safety measures taken by your organization are good

9. The machines \ Tools provided by the organization are good
A} Strongly Agree B} Agree C} No Opinion D}Disagree

10. The salary provided by the company is fair
A} Strongly Agree B} Agree C} No Opinion D}Disagree

11. There is a good relationship between the management and the worker

12. What is your opinion regarding the shift timings of your organization
A} Highly satisfied B} Satisfied C} No Opinion D} Dissatisfied

E} Highly dissatisfied
13. Do you face any problem while working in the company?
A} Yes B} No
14. What is your opinion regarding the salary increment of your organization
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A} Highly satisfied B} Satisfied C} No Opinion D}Dissatisfied

15. The management rewards you for extra work done

16. The employee grievance are taken care in the proper manner

17 .Whether the organization provides you proper training to your work

18 .The vehicle maintained \ Tour allowance provided by the organization is good

19. Which of the following motivation factor you feel is must
A} Over time allowance B} Medical allowance

C} Traveling allowance D} promotion
20. over all job satisfaction in your organization
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A} Highly satisfied B} Satisfied C} No Opinion D} Dissatisfied

CHAPTER I
INTRODUCTION
1 .1. INTRODUCTION TO THE REPORT

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Project report is the apex of the master of business administration course,

because it gives completeness by practically exposing the student to the commercial
world. This report is the out comes, from the study conducted Muthu shri chakra
package pvt ltd, Poducherry. This report has contains eight chapters.
1.2. INTRODUCTION TO THE TOPIC
An employee satisfaction survey is a procedure by which employees report

their feelings towards their organization and work environment. Individual responses
are then combined and analyzed.
An employee is the end feeling of a person after performing a task. To extent

that a person fulfils his dominant needs and is consistent with his expectations values,
the employee will be satisfying. The feeling would be positive or negative depending
upon whether needs is satisfied or not.
Employee satisfaction is different from motivation and morale. Motivation

refers to the willingness to work. Satisfaction, on the other hand implies a positive
emotional state. Morale implies a general attitude towards work and work environment.
It is a group phenomenon where as employee satisfaction is an individual feeling.
Employee satisfaction may be considered a dimension of motivation and morale would
also be a source of satisfaction. Attitudes are pre dis-position that makes the individual
behave in a particular way. Employee satisfaction, on the contrary, is the end feeling
which may influences subsequent behavior. Thus, employee satisfaction is an
employees general attitude towards his organization.
Employee satisfaction is one of the important factors which have drawn

attention of manager in an organization as well as academicians. Various studies have
been conducted to find out the factors which determine employee satisfaction and way it
influences productivity in an organization. Though there is no conclusive evidence that
employee satisfaction affects productivity directly productivity depends on so many
variables, it is still a prime concern for managers
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1.3 INTRODUCTION TO QUESTIONNAIRE
Constructing and implementing questionnaires is one of the most interesting and

challenging task in the HR project. The questionnaires are the backbone for obtaining
the information during a personal interview. The questionnaire has fully on objective
type. A ratting scale is techniques and multiple choice questions.
1.4 COMPANY PROFILE
Muthu shri chakra packaging pvt ltd was started by Mrs. P Muthulakshmi in the year
1999. Muthu shri chakra packaging has come as far as entrenching itself as a major
player in the field of printing and packaging in the southern part of India. We have
come thus far on the basis of our precision and service. Our high quality products are
manufactured under the tutelage of competent technicians who ensure that every single
product we offer is a result of close supervision and minute checking. The possession
of some of the finest machinery, capable of churning out finished materials with both
time and cost efficiency, has also contributed to our success largely. We are situated 10
km away from Puducherry, which as an advantageous location, gives us a significant
advantage over our clients. The location gives us an easy access to raw materials and
our clients enabling us to make timely deliveries. Success is an outcome of many
contributory factors.
Its like four legs of a chair as long as each one of them is intact the chair stands
firm and aloft. In the same way our infrastructure is one of the strong pillars that our
success stands on. With number of workers working at our factory, round the clock, we
are better equipped that any other unit to handle bulk orders. Another important asset is
our emphasis on machinery. Apart form acquiring modern gadgets we also keep our
existing ones under the observation of the experts is helps immediate detection of faults,
preventing the downfall in performance.
We maintain ISO standard in our factory. We lay strong stress on quality

control. We ensure optimum quality checks at each level of production. Our quality
checks adhere to the international standards of quality. Our products undergo testing
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after being manufactured to check lapse in quality. Our ceaseless quest for quality has
made us a popular name.
We introduce our self as one of the leading puducherry company, manufacturing

Multilayer Polythene film, laminated film and pouches at puducherry. Our Company
was formed as private limited company and we are having well equipped team of
technicians and marketing executives to develop the business at an amazing level.
Our main emphasis is on the quality and schedules. Our at most attention is to give
to each and every detail of a multilayer film to achieve high quality within the stipulated
time and maintain ISO standard in our factory and our main goal is to get ISO certificate
in near future.
We have pleasure in introducing ourselves to you as one of the leading

converters of flexible packaging materials. Our company Muthu shri chakra packaging
was founded in the year 1999 has been built on the virtues of business ethics, honestly
and reliability. The core management has a rich experience and gained extensive
training in this particular field from some of the finest industry in the world.
The impeccable infrastructure topped with sophisticated plant ensures quality

outputs. Close interaction with leading companies for logistic support and contained
investment in the latest state-of the Art technology has enabled them ISO standard
to maintain the leadership in this particular industry.
In the last two decades the packaging industry is growing at a fast phase. The
user population is growing up leaps and bounds. In order to have effective utilization of
the same the Muthu chakra packaging pvt ltd is going in for an expansion by
commissioning a most modern and sophisticated eight colors rotogravure printing unit
coating and lamination unit, kolisite film plant and pouch making plant in thinking that
effective customer service can be rendered only by incorporating the latest technological
up gradation. The same is being implemented in the above madding by providing solid
state technology of digital microprocessor based version tension controllers; we align
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and load cell feedback system. And computerized auto register system with digital
drives to have perfect web processing and operational reliability.
We are pleased to inform you that we have started the commercial production
with effect from 1st March1999. We are confident of rendering our services effectively
by offering exclusive product development for early integration with existing processes,
justifying the cost and finally delivering quality products on time in order to retain the
competitive edge. Highly experimented technical staffs in this particular manufacturing
process are being engaged to serve effectively and maintain prompt executing of orders.
We expect you whole hearted support by placing your valued order with us, which will
have our best and prompt attention.
1.5 ABOUT OUR PRODUCTS
Our product ranges flexible packages in the packaging of masala powder, atta,
maida,sooji, shampoo, herbal products, coconut oil, ghee, biscuits, tea, coffee and etc.,
All products require suitable packaging. Whether its function is to protect the product
for transportation and storages, keep foodstuff fresh, enhances the advertising effect or a
combination of all these.
Muthu chakra flexible packaging converting lures are designed to print, coat laminates
the plastic film and paper board or the aluminum foil materials to better serve the
intended purpose
1.6 RANGE OF PRODUCTS
Manufacturing of multilayer plain, printed, laminated film and pouches. This type of
products is mainly used for packing of:
Milk and mineral water packaging film.

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Edible oil, Vanspathi, Ghee, Fruit juices, Soft drinks, Shampoo, Lubricants and
Motor greases packaging film.
Confectionery, fried snacks, heavy-duty snacks and roasted vermicelli, coffee
and tea.
Stretch film shrink film and textile wrapping film.
Bread and rubber packing.
Best suitable for packing of atta, Maida, sooji,edible salts , detergents, etc.,
Suitable for pickles, masala items, agricultural seeds packaging film.
1.7 SOME OF OUR ESTEEMED CUSTOMERS
M/s, Parrys confectionery Ltd.,-Chennai

M/s, Sisco Latex Ltd Pondicherry
M/s, SVS Oil Marketing Ltd.,
M/s., Bisleri Mineral Water
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M/s, King Fisher Mineral Water

M/s, Hatsun Agro Product Ltd.,-Salem(Arokia)
M/s Winner dairy,Pondy
M/s, Sapthagiri Milk Products Limited, Bhavani
M/s, Arunai Milk Products, Tiruvanamalai
M/s, Nanjil Milk Products, Mulagumoodu
M/s, SPM dairy, Erode
M/s, SNP dairy,Madurai
M/s, Kairali Dairy farm, Thenkasi
M/s, Ganga Food Products Private ltd ,Kancheepuram
M/s, Serva Seva Dairy Group.
(Gingee,Uttchampati,Natham,Pooriyampakkam)
M/s, Suri Dairy Farm, Surandai
M/s, Suryaa dairy, Salem
M/s, Vijay Shanthi Builders(Mineral water division)
M/s, Saltshaker Milk Products (P) Ltd.,(Erode)
District and state level milk unions in Tamilnadu, Karnataka, Kerala,
Andhra Pradesh, Pondicherry and etc.,
1.8 LIST OF MACHINERY
SI No Description of machinery Makes and model

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1 55 mm Multi-layer blown Kolsite machine fabric

film plant(Installed capacity Ltd.,
180kg per hour ) Mumbai.
2 Lamination machine
NLK Engineering works
3 Eight colors printing machine Calcutta
-do-
4 Four colors printing machine
-d0-
5 Two colors printing machine
Slin Industry
6 Slitter and Rewinding
machine Print and paper products
Ltd.,Calcutta
7 Bag making machine Mamtha Machinery
CHAPTER I I
REVIEW OF LITERATURE
2.1 Manning of employee satisfaction

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Employee satisfaction is one of the important factors which have drawn attention of
managers in the organization as well as academicians. Various studies have been
conducted to find out the factors which determine Employee satisfaction and the way it
influences productivity in the organization. Though there is no conclusive evidence that
Employee satisfaction affects directly productivity depends on so many variables, it is
still a prime concern for managers.
Employee satisfaction is the mental feeling of favorableness which an individual has

about his organization and work environment.
2.2 Definition of Employee satisfaction
Employee satisfaction is the amount of pleasure or contentment as associated with

the organization. If you like your organization intensely, you will experience high
satisfaction. If you dislike your organization intensely, you will experience
dissatisfaction.
2.3 Determination of job satisfaction
The various factors influencing employee satisfaction may be classified into two
categories.
Environmental factors.
Personal factors.
2.4. These factors related to the work environment main among which are as
follows:
2.4.1 Job content

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Hertzberg suggested that job content and organization in terms of achievement,

recognition, advancement, responsibility and the work itself tend to provide satisfaction
but their absence does not cause dissatisfaction. Where organization is less repetitive
and there is variation in job content and organization, employee satisfaction tends to be
higher.
Specialization increases repetitiveness leading to boredom and monitory but greater
variety of task may not increase satisfaction unless the tasks from a unified, integrated
and meaningful whole.
2.4.2 Occupational Levels

The higher the level of the job in organizational hierarchy the greater the satisfaction
of the individual. These is because positions at higher levels are generally better paid,
more challenging and provide greater freedom of operation. Such job carries greater
prestige, self-control and need satisfaction. One study revealed that professional people
were the most satisfied, followed by salaried workers and factory workers were the least
satisfied with their jobs and organization.
2.4.3 Pay and Promotion

All other thing being equal higher pay and better opportunities for promotion lead to
high employee satisfaction.
2.4.4 Work Group

Man is a social animal and likes to be associated with other interaction in the work
group help to satisfy social and psychological needs and therefore, isolated workers tend
to be dissatisfied. Employee satisfaction is generally high when an individual is
accepted by this peers and he has a high need for affiliation
2.4.5 Supervision
Considerate supervision tends to improve employee satisfaction. A considerate
supervisor takes personal interest in his sub-ordinates and allows them to participate in
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the decision making process. However, authoritarian people may be more satisfied
under the supervision of high status and strongly directive leaders.
Employee satisfaction from supervisory behavior depends upon the influence which the
supervisor exercises on his own superior.
2.5. Personal Characteristics

Personal life exercises a significant influence on employee satisfaction. The main
elements of personal life are given below.
2.5.1. Age
Some research studies reveal a positive correlation between age and
employee satisfaction in the advanced age group tend to be more satisfaction
probably because they have adjusted with their job conditions and work
environment. However there is a sharp decline after a point perhaps because an
individual aspires for better and more prestigious organization and jobs in the
later years of his life.
2.5.2. Sex
One study revealed that women are less satisfied than men due to fewer job
opportunities for females. But female workers may be more satisfied due to
their lower occupational aspiration.
2.5.3. Educational level

Generally more educational employees tend to be less satisfied with their
organization probably due to their higher job aspirations and higher work
environment. However research does not yield conclusive a relationship
between these two variables.
2.5.4. Experience:
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Employee satisfaction tends to increase with increasing years of experience.

But it may decrease after 20 years of experience particularly among people who
have not realized their job expectations and organization.
ARTICLES
From ; Susan M. Health filed
Your Guide to; Human resources
2.6 Top 10 Ideas about What Employees Want From Work
Every person has different reasons for working. The reasons for working are as
individual as the person. But, we all work because we obtain something that we need
from work. The something obtained from work impacts morale, employee motivation,
and the quality of life. To create positive employee motivation, treat employees as if
they matter - because employees matter. These ideas will help you fulfill what people
want from work and create employee motivation.
2.6.1 What people Want From Work
Some people work for personal fulfillment; others work for love of what they
do. Others work to accomplish goals and to feel as if they are contributing to something
larger than themselves. The bottom line is that we all work for money and for reasons
too individual to assign similarities to all workers. Learn more.
2.6.2. How to Demonstrate Respect at Work
Ask anyone in your workplace what treatment they most want at work. They
will likely top their list with the desire to be treated with dignity and respect. You can
demonstrate respect with simple, yet powerful actions. These ideas will help you avoid
needless, insensitive, unmeant disrespect, too. Read more about respect.
2.6.3. Provide Feedback That Has an Impact

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Make your feedback have the impact it deserves by the manner and approach
you use to deliver feedback. Your feedback can make a difference to people if you can
avoid a defensive response.
2.6.4. Top Ten Ways to Appreciation
You can tell your colleagues, coworkers and staff how much you value them and
their contribution any day of the year. Trust me. No occasion is necessary. In fact, small
surprises and tokens of your appreciation spread throughout the year help the people in
your work life feel valued all year long.
2.6.5. Trust Rules; Most Important Secret
Without it, you have nothing. Trust forms the foundation for effective
communication, employee retention, and employee motivation and contribution of
discretionary energy, the extra effort that people voluntarily invest in work. When trust
is present, everything else is easier. Learn more.
2.6.6. Provide Motivational Employee Recognition
You can avoid the employee recognition traps that: single out one or a few
employees who are mysteriously selected for the recognition; sap the morale of the
many who failed to win, place, or even show; confuse people who meet the criteria yet
were not selected; or sought votes or other personalized, subjective criteria to determine
winners. Learn more.
2.6.7. Employee Recognition Rocks
Employee recognition is limited in most organizations. Employees complain

about the lack of recognition regularly. Managers ask, Why should I recognize or thank
him? Hes just doing his job. And, life at work is busy, busy, and busy. These factors
combineto create work places that fail to provide recognition for employees. Managers
who prioritize employee recognition understand the power of recognition.
2.6.8. Top Ten Ways to Retain Your Great Employee

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Key employee retention is critical to the long term health and success of your
business. Managers readily agree that their role is key in retaining your best employees
to ensure business success. If managers can cite this fact so well, why do many behave
in ways that so frequently encourage great employees to quit their job? Here are ten
more tips for employee retention.
2.6.9. Team Building and Delegation; How and When to Empower People
Employee involvement is creating an environment in which people have an
impact on decisions and actions that affect their jobs. Team building occurs when the
manager knows when to tell, sell, consult, join, or delegate to staff. For employee
involvement and empowerment, both team building and delegation rule. Learn more.
2.6.10. Build a Mentoring Culture
What does it take to develop people? More than writing equal opportunity into
your organizations mission statement. More than sending someone to a training class.
More than hard work on the part of employees. What development does take is people
who are willing to listen and help their colleagues. Development takes coaches, guides
and advocates. People development needs mentors. Learn more.
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CHAPTER III
OBJECTIVES OF THE STUDY
To study satisfaction of an employee with special references to Muthu shri

chakra packaging pvt ltd.
To know the employee satisfaction of an organization.
To ascertain the benefits given to the employees.
To know the work environment of an organization.
To know about interrelationship between employees and management
CHAPTER IV
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RESEARCH METHODOLOGY
4.1 RESEARCH DESIGN
A research design is the arrangement of conditions for collection and analysis

data in a manner that aims to combine relevance to the researcher purpose with
economy in procedure.
It constitutes the blueprint for the collection, measurement and analysis of data.
As such the design includes an outline of what the researcher will do form writing the
hypothesis and its operational implication to the final analysis of data.
More explicitly, the design decisions happen to be in respect of;
What is the study about?

Why is the study being made?
Where will the study be carried out?
What type of data is required?
Where can the data are found?
What periods of time will the study include?
What will be the sample design?
How will the data be analyzed?
In what style will the report be prepared?
What techniques of data collection will be used?
The Research Design undertaken for the study is Descriptive one. A study,
which wants to portray the characteristics of a group or individuals or situation, is
known as Descriptive study. It is mostly qualitative in nature.
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4.2 TYPES OF DATA COLLECTED
Primary Data
Questionnaires are prepared and personal interview was conducted. Most of

the questions are consist of rating scale and multiple choices. The structured interview
method was undertaken. The interview was conducted in English as well as in Tamil.
Proper care was taken to frame the interview schedule in such a manner it should be
easily understood in view of educational level of the employees. Generally 20 questions
are prepared and asked to the employees of the Muthu shri chakra packaging pvt ltd.,
poraiyoor.
Secondary Data
Secondary data was collected from Internets, various books, Journals, and
Company Records.
4.3 QUESTIONNAIRE CONSTRUCTION
Questionnaires were constructed based on the following types

Rating Scale
Multiple choice questions
4.4 DEFINING THE POPULATION

The Population or Universe can be Finite or infinite. The population is said to
be finite if it consist of a fixed number of elements so that it is possible to enumerate
it in its totality. So In this projects consist of finite population
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4.5 SAMPLING PLAN
A sampling plan is a definite design for obtaining a sample from the sampling
frame. It refers to the technique or the procedure the researcher would adopt in selecting
some sampling units from which inferences about the population is drawn. Sampling
design is determined before any data are collected.
Convenient Sampling technique was adopted. In this method the researcher

select those units of the population in the sample, which appear convenient to him or the
management of the organization where he is conducting research.
4.6 SAMPLE SIZE
140.., it is one of the census sample size. All items in any filed of inquiry
constitute a Universe or Population. A complete enumeration of all items in the
population is known as a census inquiry.
4.7 PERIOD OF SURVEY
The period is from August 2007 to Sempter 2007.
4.8 DESCRIPTION OF STATISTICAL TOOLS USED
Percentage method
Chi-square test
Weighted average method.
Rank Correlation method and
Regression
4.9 PERCENTAGE METHOD
In this project Percentage method test was used. The percentage method is used
to know the accurate percentages of the data we took, it is easy to graph out through the
percentages. The following are the formula
No of Respondent
Percentage of Respondent = x 100
Total no. of Respondents
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From the above formula, we can get percentages of the data given by the respondents.
4.10 CHI-SQUARE ANALYSIS
In this project chi-square test was used. This is an analysis of technique which
analyzed the stated data in the project. It analysis the assumed data and calculated in the
study. The Chi-square test is an important test amongst the several tests of significant
developed by statistical. Chi-square, symbolically written as x 2 (Pronounce as Ki-
Spare), is a statistical measure used in the context of sampling analysis for comparing a
variance to a theoretical variance.
Formula;
2 = (Oi-Ei) 2 \ Ei
Oi = Indicate observed frequencies.
Ei = Indicate Expected frequency.
4.11 WEIGHTED AVERAGE METHOD
Weighted average can be defined as an average whose component items are

multiplied by certain values (weights) and the aggregate of the products are
divided by the total of weights.
One of the limitations of simple arithmetic mean is that it gives equal

importance to all the items of the distribution.
In certain cases relative importance of all the items in the distribution is not the
same. Where the importance of the items varies.
It is essential to allocate weight applied but may vary in different cases. Thus
weight age is a number standing for the relative importance of the items.
30
4.12 CORRELATION METHO
The concept of correlation which is one of the methods of studying the

relationship between two variables. In statistical analysis we come across the study
of two variables wherein the change in the value of one variable produces a change
in the value of other variable. In that case we say that the variables are correlated
4.12.1 RANK CORRELATION
The Karl Pearsons formula for calculating r is developed on the assumption

That the values of the variable are exactly measurable. In some situation it may not be
possible to give precise value for the variable. In such case we can use another measure
of correlation coefficient called rank correlation correlation
Formula;
= 1- 6d2 / n (n2-1)
d = x-y is the difference between ranks of the corresponding pairs of x and y

n = number of observations
4.13 REGRESSION METHOD
Regression is study of the relationship between the variables. If Y is the dependent

variable and X is independent variable the linear relationship suggested between the
variables is called the regression equation of Y on X.
Formula;
Ndx dy - dx dy
byx =
Ndx2 (dx)2
31
CHAPTER V
DATA ANALYSIS AND INTERPRETATION
TABLE 5.1
THE AGE GROUP OF THE RESPONDENTS
Sl. No. Age Group No. of Respondents Percentage
1 Less than 20 33 23.6
2 20-40 60 42.9
3 40-60 39 27.9
4 Above 60 8 5.7
5 Total 140 100.0
Source : Primary Data

Tool : Percentage Analysis
INFERENCE:
The above table indicates, that 140 respondents,23.6% of employees
belongs to the age group of less than 20, 42.9% of employees belongs to the age group
20-40, 27.9% of employees belongs to the age group of 40-60,5.7% of employees
belongs to the age group of above 60.
CHART 5.1
THE AGE GROUP OF THE RESPONDENTS
32
TABLE 5.2
THE EDUCATIONAL QUALIFICATION OF THE RESPONDENTS
Sl NO Qualification No .of Respondents Percentage
1 Less than +2 45 32.1
2 Diploma 24 17.1
3 ITI 42 30.0
4 UG 18 12.9
5 Others 11 7.9
Total 140 100.0

INFERENCE:
The above table indicates, that the qualification of the various persons,
among the 140 respondents, 32.1% of them are less than +2, 17.1% of them are diploma
30% of them are ITI, 12.9% of them are UG, are remaining 7.9% of them are doing
other qualification not mentioned above
CHART 5.2
THE EDUCATIONAL QUALIFICATION OF THE RESPONDENTS
TABLE 5.3
33
THE EXPERIENCE OF THE RESPONDENTS
Sl.NO Experience No. of Respondents Percentage

1 Below & 1 year 44 31.4
2 1-3 year 51 36.4
3 3-5 year 35 25.0
4 Above 5 year 10 7.1
Total 140 100.0

INFERENCE:
The above table indicates that the experience of the various persons,
among the 140 respondents, 31.4% of them are below and 1 year, 36.4% of them are 1-3
years, 25% of them are 3-5years, 7.1% of them are above 5 years.
CHART 5.3
THE EXPERIENCE OF THE RESPONDENTS
TABLE 5.4
THE SALARY RANGE OF THE RESPONDENTS
Sl .NO Salary Range No. of Respondents Percentage
1 Lessthan2000 42 30.0
2 2000-3000 49 35.0
34
3 3000-5000 29 20.7
4 Above5000 20 14.3
Total 140 100.0

INFERENCE:
In the above table indicates, that 30% of employees received less than
2000per month, 35% of employees received Rs. 2000-3000per month, 20.7% of
employees received Rs.3000-5000per month, 14.3% of employees received above
5000per month
CHART 5.4
THE SALARY RANGE OF THE RESPONDENTS
TABLE 5.5
JOB NATURE OF THE RESPONDENTS
Sl. NO Nature of the job No. of Respondents Percentage

1 Temporary 22 15.7
2 Permanent 118 84.3
35
Total 140 100.0

INFERENCE:
In the above table indicates, 15.7% of employees work in temporary basis

and 84.3% of employees are in permanent basis.
CHART 5.5
JOB NATURE OF THE RESPONDENTS
TABLE 5.6
THE WORK ENVIRONMENT IN THE ORGANISATION IS GOOD
Sl. No Particular No. of Respondents Percentage

1 Strongly agree 23 16.4
2 Agree 54 38.6
3 No Opinion 13 9.3
36
4 Disagree 34 24.3
Total 140 100.0

INFERENCE:
The above table indicates, 16.4% of respondents are strongly agree, 38.6%
of them are agree, 9.3% of them are no opinion, 24.3% of them are disagree, 11.4% of
them are strongly disagree
CHART 5.6
THE WORK ENVIRONMENT IN THE ORGANISATION IS GOOD
TABLE 5.7
THE SAFETY MEASURES TAKEN BY THE ORGANISATION ARE GOOD
Sl. NO Particular No. of Respondents Percentage

2 Agree 31 22.1
3 No Opinion 29 20.7
4 Disagree 45 32.1
5 Strongly Disagree 22 15.7
Total 140 100.0
37

INFERENCE:
of them are agree, 20.7% of them are no opinion, 32.1% of them are disagree, 15.7%
of them are strongly disagree.
CHART 5.7
THE SAFETY MEASURES TAKEN BY THE ORGANISATION ARE GOOD
TABLE 5.8
THE MACHINES AND TOOLS PROVIDED BY THE ORGANISATION

2 Agree 66 47.1
3 No opinion 17 12.1
4 Disagree 22 15.7
Total 140 100.0

38
INFERENCE:
them are strongly disagree
CHART 5.8
THE MACHINES AND TOOLS PROVIDED BY THE ORGANISATION
TABLE 5.9
THE SALARY PROVIDED BY THE COMPANY IS FAIR
Sl. NO Particular No. of Respondents Percent

1 Strongly Agree 31 22.1
2 Agree 45 32.1
4 Disagree 28 20.0
Total 140 100.0

INFERENCE:
39
of them are agree, 10.7% of them are no opinion, 20% of them are disagree, 15% of
them are strongly disagree.
CHART 5.9
THE SALARY PROVIDED BY THE COMPANY IS FAIR
TABLE 5.10
THE RELATIONSHIP BETWEEN MANAGEMENT AND WORKERS

2 Agree 50 35.7
4 Disagree 28 20.0
Total 140 100.0

INFERENCE:
40
of them are agree, 12.9% of them are no opinion, 20% of them are disagree, 13.6% of
CHART 5.10
THE RELATIONSHIP BETWEEN MANAGEMENT AND WORKERS
TABLE 5.11
SHIFT TIMINGS OF THE ORGANISATION

1 Highly satisfied 33 23.6
2 Satisfied 61 43.6
3 No Opinion 13 9.3
4 Dissatisfied 26 18.6
5 Highly dissatisfied 7 5.0
Total 140 100.0

INFERENCE:
41
The above table indicates, 23.6% of respondents are highly satisfied,

43.6% of them are satisfied, 9.3% of them are no opinion, 18.6% of them are
dissatisfied, 5% of them are highly dissatisfied
CHART 5.11
SHIFT TIMINGS OF THE ORGANIZATION
TABLE 5.12
THE RESPONDENTS FACE ANY PROBLEM WHILE WORKING IN THE

ORGANISATION

1 Yes 30 21.4
2 No 110 78.6
Total 140 100.0

INFERENCE:
The above table indicates that 21.4% of employee face problem while
working in the organization, 78.6% of employees not face any problems while working
in the organization.
42
CHART 5.12
THE RESPONDENTS FACE ANY PROBLEM WHILE WORKING IN THE
ORGANISATION
TABLE5.13
REGARDING THE SALARY INCREMENT OF THE ORGANISATION

1 Highly Satisfied 19 13.6
2 Satisfied 30 21.4
Total 140 100.0

INFERENCE:

21.4% of them are satisfied, 15% of them are no opinion, 34.3% of them are
dissatisfied, 15.7% of them are highly dissatisfied.
CHART 5.13
43
REGARDING THE SALARY INCREMENT OF THE ORGANISATION
TABLE 5.14
THE REWARDS PROVIDED BY THE ORGANISATION FOR EXTRA

WORKDONE
Sl.NO Particular No. of Respondents Percentage

2 Agree 33 23.6
4 Disagree 50 35.7
Total 140 100.0

INFERENCE:
of them are agree, 15% of them are no opinion, 35.7% of them are disagree, 13.6% of
CHART 5.14
THE REWARDS PROVIDED BY THE ORGANISATION FOR EXTRA WORK
DONE
44
TABLE 5.15
THE RESPONDENTS GRIEVANCE ARE TAKEN CARE IN THE PROPER

MANNER
Sl.NO Particular No. of Respondents Percentage

2 Agree 39 27.9
4 Disagree 34 24.3
Total 140 100.0

INFERENCE:
The above table indicates,17.9% of respondents are strongly agree, 27.9%

CHART 5.15
THE RESPONDENTS GRIEVANCE ARE TAKEN CARE IN THE PROPER
MANNER
45
TABLE 5.16
THE ORGANISATION PROVIDED YOU PROPER TRAINING

1 strongly agree 12 8.6
2 Agree 55 39.3
4 Disagree 35 25.0
Total 140 100.0

INFERENCE:
The above table indicates,8.6% of respondents are strongly agree, 39.3%

of them are agree, 20.7% of them are no opinion, 25% of them are disagree, 6.4% of
CHART 5.16
THE ORGANISATION PROVIDED YOU PROPER TRAINING
46
TABLE 5.17
VEHICLE MAINTAINANCE AND TOUR ALLOWANCES PROVIDED BY THE

ORGANISATION

2 Agree 63 45.0
3 No opinion 7 5.0
4 Disagree 34 24.3
Total 140 100.0

INFERENCE:
The above table indicates, 16.4% of respondents are strongly agree, 45% of
them are agree, 5% of them are no opinion, 24.3% of them are disagree, 9.3% of them
are strongly disagree.
CHART 5.17
VEHICLE MAINTAINANCE AND TOUR ALLOWANCES PROVIDED BY THE
ORGANISATION
47
TABLE 5.18
WHICH MOTIVATION FACTOR IS MUST

1 Over time allowance 44 31.4
2 Medical allowance 35 25.0
3 Traveling allowance 19 13.6
4 Promotion 42 30.0
Total 140 100.0

INFERENCE:
The above table indicates,31.4% of respondents are feel over time

allowance is must, 25% of respondents are feel medical allowance is must, 13.6% of
respondents are feel traveling allowance is must, 30% of respondents are feel promotion
is must,
CHART 5.18
WHICH MOTIVATION FACTOR IS MUST
48
TABLE 5.19
OVERALL JOB SATISFACTION IN THE ORGANISATION
Sl.No Particular No. of Respondents Percentage

1 Highly satisfied 33 23.6
2 Satisfied 40 28.6
Total 140 100.0

INFERENCE:

28.6% of them are satisfied, 10.7% of them are no opinion, 22.9% of them are
dissatisfied, 14.3% of them are highly dissatisfied.
CHART 5.19
OVERALL JOB SATISFACTION IN THE ORGANISATION
49
Analysis of Qualification and face any problem while working in the

company
Using Chi - Square
Hypothesis
HO: There is no significant relation between Qualifications and faces

any problem while working in the company
H1: There is a significant relation between Qualifications and faces any

problem while working in the company
TABLE 5.20
Observed Frequency
Qualification\ Yes No Total

Face any
problem
Less than +2 1 44 45
50
Diploma 7 17 24
ITI 8 34 42
UG 13 5 18
Others 1 10 11
Total 30 110 140
5.20.1 Expected Frequency
Qualification\ Yes No Total

Face any
problem
Less than +2 3 42 45
Diploma 9 15 24
ITI 10 32 42
UG 15 3 18
Others 3 8 11
Total 40 100 140

51
5.20.2 Chi Square test
Oi Ei (Oi-Ei) (Oi-Ei)2 (Oi-Ei)2 \ Ei
1 3 -2 4 1.333
7 9 -2 4 0.444
8 10 -2 4 0.4
13 15 -2 4 0.3
1 3 -2 4 1.333
44 42 2 4 0.095
17 15 2 4 0.3
34 32 2 4 0.125
52
5 3 2 4 1.333
10 8 2 4 0.5
Source ; Primary Data

Tool ; Chi Square Analysis
Note ; Oi and Ei Indicate observed and expected frequencies
Calculation part
Tabulation part
Chi Square = (Oi-Ei) 2 \ Ei
Calculation Value = 6.163
Table Value Part
Degree of freedom = (c-1) (r-1) (2-1) (5-1) = 4
Level of significant = 5%
Table Value = 9.488
Calculated Value = 6.163
Calculated Value < Table value
Accept HO
Inference;
There is no significant relation between Qualifications and faces
any problem while working in the company
53
Analysis of Experiences and face any problem while working in the

company
Using Chi Square

Hypothesis
HO: There is no significant relation between Experience and faces any

H1: There is a significant relation between Experience and faces any

TABLE 5.21
Observed Frequency
Experience\ Yes No Total

Face any
problem
Below and 1 year 11 33 44
1-3 years 5 46 51
54
3-5 years 13 22 35
Above 5 years 1 9 10
Total 30 110 140
5.21.1Expected Frequency
Experience\ Face Yes No Total

any problem
Below and 1 year 12 32 44
1-3 years 6 45 51
3-5 years 14 21 35
Above 5 years 12 8 10
Total 34 106 140

55
11 12 1 1 1.083
5 6 1 1 0.166
13 14 1 1 0.071
1 2 1 1 0.5
33 32 1 1 1.031
46 45 1 1 0.022
22 21 1 1 0.047
9 8 1 1 0.125
56

Calculation part
Tabulation part
Table Value Part
Table Value = 7.815
Accept HO
Inference;
There is no significant relation between Experiences any problem
while working in the company
57
Analysis of Nature of the job Vs Over all job satisfaction
Using Chi Square
Hypothesis
HO: There is no significant relation between Nature of the job and over
all job satisfaction
H1: There is a significant relation between Nature of the job and over all
job satisfaction
TABLE 5.22
Observed Frequency
Nature of Highly Satisfactio No Dissatis Highly Total

the satisfaction n opinion faction dissatisfaction
job/Over all
job
satisfaction
Temporary 2 6 2 9 3 22
Permanent 31 34 13 23 17 118
58
Total 33 40 15 32 20 140
5.22.1 Expected Frequency
Nature of Highly Satisfactio No Dissatis Highly Total

the satisfaction n opinion faction dissatisfaction
job/Over all
job
satisfaction
Temporary 4 4 4 7 5 24
Permanent 29 36 11 25 15 116
Total 33 40 15 32 20 140
59
2 4 -2 4 1
31 29 2 4 0.137
6 4 2 4 1
34 36 -2 4 0.111
2 4 -2 4 1
13 11 2 4 0.363
9 7 2 4 0.571
23 25 -2 4 0.16
60
3 5 -2 4 0.8
17 15 2 4 0.266

Calculation part
Tabulation part
Table Value Part
Table Value = 9.488
Accept HO
Inference;
61
There is no significant relation between Nature of the job and

over all job satisfaction
TABLE 5.23
TABLE REPRESENTING VARIOUS STATEMENT RELATING TO

EMPLOYEE SATISFACTION UNTER WEIGHTED AVERAGE METHED
Weight are given as 5, 4, 3, 2, 1, for strongly agree, agree, no opinion, disagree,

and strongly disagree
Sl Statement Strongly Agree No Dis Strongly Total Rank

NO Agree opinion agree Disagree
1 The work
environment in 115 216 39 68 16 454 II
your
organization is
good
2 The safety
measures taken 65 124 87 90 22 388 VI
by your
organization is
good
3 The salary
provided by the 155 180 45 56 21 457 I
company is fair
4 The management
rewards you for 85 132 63 100 19 399 V
extra work done
62
5 The employee
grievance are 125 156 66 68 20 435 IV
taken care in the
proper manner
6 The organization
provided you 60 220 87 70 9 446 III
proper training
to your work
Tool ; Weighted Average Analysis
Inference;
The above table indicates that employee satisfaction of organization.
According to the opinion given by the workers, the company has provided salary
to their workers is fair
TABLE 5.24
Rank correlation method the degree of the relationship between Work

environment Vs Over all job satisfaction
X y r1 r2 d = r1-r2 d2
23 33 3 2 1 1
54 40 1 1 0 0
13 15 5 5 0 0
34 32 2 3 -1 1
16 20 4 4 0 0

Tool ; Rank correlation
Let R1 and R2 denoted the rank in X and Y respectively
d2 = 2
n =5
Rank correlation = = 1- 6d2 / n (n2-1)

63
6*2
= 1 - ------------
5 (25 1)
= 1- 0.1
= 0.9
Inference;
From the Analysis the work environment and the job satisfaction is
found to be positively correlated.
TABLE 5.25
Regression Analysis of the relationship between Salary increment Vs over all job
satisfaction
x y dx dy (dx)2 (dy)2 dxdy

19 33 -9 5 81 25 -45
30 40 2 12 4 144 24
21 15 -7 -13 49 169 91
48 32 20 4 400 16 80
22 20 -6 -8 36 64 48

Tool ; Regression method
dx = 0
dy = 0
(dx) 2 = 570
(dy) 2 = 418
dx dy = 198
64
Formula
Ndx dy - dx dy
byx =
Ndx2 (dx)2
= (990 / 2850) = 0.347
The equation of the regression line of y on x is
( y 28) = 0.347 ( x x)
y = 0.347 x -9.716 + 28
y = 0.347x + 18.284
Inference;
The salary increment has the directly affected the job satisfaction up to
a 35% level
65
CHAPRET VI
6.1 FINDINGS AND SUGGESTION, RECOMMENDATIONS
60% of the respondents are agree good with the work environment in the
organization
40% of the respondents are agree with the safety measure taken by the
organization
Most of the respondents are agree well with the machines and tools provided
by them.
Good relationships between the management and the workers and within the
employees are maintained.
The organization did not take care in the proper manner of employees
grievance
The management is not give any reward to the successful workers

66
53% of the respondents are agree to the proper training provided by the
organization.
Most of the respondents are agree to the vehicle maintenance and tour
allowance provided by the organization.
Majority of the employees are in need of over time allowance.
Above 60% of employees are fully satisfied with the organization

56
6.1.1 Finding from Chi Square Analysis

There is no significant relation between Qualifications and faces any
There is no significant relation between Experiences any problem

while working in the company
There is no significant relation between Nature of the job and over all
job satisfaction
6.1.2 Finding from Weighted average Analysis

The company has provided salary to their workers is fair
6.1.3 Finding from rank correlation method

The work environment and the job satisfaction is found to be
positively correlated.
6.1.4 Finding from regression method
Salary increment has the directly affected the job satisfaction up to a

35% level
57
6.2 SUGGESTION
The organization should improve the working conditions such as clean

surrounding, proper ventilation and lighting facilities in order to satisfy all
the employees.
The relationship between the superior and the workers should be improved
and also the relationship between the employees. (i.e.) among the co-workers
as to be improved by working as a team or batch.
The employees must be rewarded both on monitory and no monitory basis for
the extra effects given by him.
The organization should conduct the training programmed to the entire

employee at a regular period of time.
The organization should provide the overtime allowances to the employees

those who work for extra hours apart from their regular shift times.
The management should take prompt actions in solving the employee

grievances. It is better if they follow a standard grievances handling
procedure.
58
CHAPRET VII
CONCLUSION
This study on employees satisfaction in Muthu Shri Chakra Packaging Pvt Ltd.,
says that majority of the employees are satisfied with their job, work environment and
organization. But it is also found that some of them want more facilities like safety
measures, transport, medical allowances, over time allowances etc
The salary provided by the organization is fair and the employees were thus in a
situation to work for the over time, but the over time allowances is also a lower one. The
grievances of the employees must be taken care properly to improve the level of
satisfaction of the employees.
For the study, it is found that the majority of the employees are satisfied in the
organization environment and their job.
59
CHARTER VIII
8.1 LIMITATIONS, SCOPE FOR FURTHER STUDY
Due to management fear the workers may not give the correct facts
Date totally depends on the employees view which may be biased

60
8.2 SCOPE FOR FURTHER STUDY
The study can help to improve the satisfaction level of employees.
The recommendation and suggestion of the study can also be applied to the
similar project or similar situation.

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1

A STUDY ON EMPLOYEES SATISFACTION WITH

SUMMER PROJECT REPORT

UNDER THE GUIDANCE OF

in partial fulfillment for the award of the degree

DEPARTMENT OF MANAGEMENT STUDIES

2 REVIEW OF LITERATURE 8-13

4 RESEARCH METHODOLOGY 15-20

5 DATA ANALYSIS AND INTERPRETATION 21-55

6 FINDINGS, SUGGESTIONS, 56-58

8 LIMITATION AND SCOPE OF THE STUDY 60-61

SRI MANAKULA VINAYAGAR ENGINEERING COLLEGE

DEPARTMENT OF MANAGEMENT STUDIES

This to certify that the project work entitled A STUDY ON EMPLOYEE

GUIDE HEAD OF DEPARTMENT

Submitted for Viva-Voce Examination held on ___________

With the divine of God, I express my deep gratitude to Mr. N. KESAVAN,

My special thanks to our college Principal Dr. V.S.K

I wish to place on my records my sincere gratitude to Mr. S. JAYAKUMAR,

I wholeheartedly thank my internal guide Mr.G.BALA SENDHILKUMAR of

I profoundly thank Mr. Balamurugan, Manager of MUTHU SHRI CHAKRA

Sl. NO NAME OF THE TABLES PAGE NO

5.10 The relationship between management and workers 30

Sl. NO NAME OF THE CHARTS PAGE NO

5.18 Which motivation factor you feel is must 38

KHANKA, S.S., Human Resource Management (Text & Cases),

A STUDY ON EMPLOYEE SATISFACTION WITH SPECIAL REFERENCE

A} less than 20 B} 20-40 C} 40-60 D} Above 60

A} less than +2 B} Diploma C} ITI D} UG E} Others

A} Below & 1 year B} 1-3 Year C} 3-5 Year D} Above5Year

A} less than 2000 B} 2000-3000 C} 3000-5000 D} Above5000

A} Strongly Agree B} Agree C} No Opinion D} Disagree

8 .The safety measures taken by your organization are good

A} Strongly Agree B} Agree C} No Opinion D} Disagree

A} Strongly Agree B} Agree C} No Opinion D}Disagree

A} Strongly Agree B} Agree C} No Opinion D}Disagree

A} Strongly Agree B} Agree C} No Opinion D} Disagree

A} Highly satisfied B} Satisfied C} No Opinion D} Dissatisfied

A} Highly satisfied B} Satisfied C} No Opinion D}Dissatisfied

A} Strongly Agree B} Agree C} No Opinion D} Disagree

A} Strongly Agree B} Agree C} No Opinion D} Disagree

A} Strongly Agree B} Agree C} No Opinion D} Disagree

A} Strongly Agree B} Agree C} No Opinion D} Disagree

A} Over time allowance B} Medical allowance

A} Highly satisfied B} Satisfied C} No Opinion D} Dissatisfied

1 .1. INTRODUCTION TO THE REPORT

Project report is the apex of the master of business administration course,

1.2. INTRODUCTION TO THE TOPIC

An employee satisfaction survey is a procedure by which employees report

An employee is the end feeling of a person after performing a task. To extent

Employee satisfaction is different from motivation and morale. Motivation

Employee satisfaction is one of the important factors which have drawn

1.3 INTRODUCTION TO QUESTIONNAIRE

Constructing and implementing questionnaires is one of the most interesting and

1.4 COMPANY PROFILE

We maintain ISO standard in our factory. We lay strong stress on quality

We introduce our self as one of the leading puducherry company, manufacturing

We have pleasure in introducing ourselves to you as one of the leading

The impeccable infrastructure topped with sophisticated plant ensures quality

1.5 ABOUT OUR PRODUCTS

1.6 RANGE OF PRODUCTS

Milk and mineral water packaging film.

1.7 SOME OF OUR ESTEEMED CUSTOMERS