Zachary Paul Greek

1923 Sunberry Road (410)-301-2478

Baltimore, MD 21222 gre841032@gmail.com

Career Focus

I hereby apply to become your new Concept Artist, specializing in character

design. My intent is to create breathtaking visuals in character design that
bring each personality alive in a way that suits the intended media .
Work Experience
The Home Depot 6315 Eastern Avenue
Cashier/Special Service Associate/Customer Order Baltimore. MD 21224
Specialist 02/2010 - Present
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Confer with customers by telephone or in person to provide information about
products or services, take or enter orders, cancel accounts, or obtain details of
complaints.
Keep records of customer interactions or transactions, recording details of inquiries,
complaints, or comments, as well as actions taken.
Review insurance policy terms to determine whether a particular loss is covered by
warranty.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange
for billing.
Contact customers to respond to inquiries or to notify them of claim investigation
results or any planned adjustments.
Refer unresolved customer grievances to designated departments for further
investigation.
Resolve customers' service or billing complaints by performing activities such as
exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from
invoices and prepare invoices for returned goods.

Education
Community College of Baltimore County 7200 Sollers Point Road
Associates Degree Baltimore, MD 21222
General Studies 08/2014 05/2018
3.76 GPA

It is my intention to continue my education after

graduating from CCBC. I plan to attend the University
of Baltimore in order to obtain a Bachelors Degree in
Digital Entertainment and Simulation.

Skills

I am, first and foremost, an artist. I love creating unique characters and
concepts. I have used my experience with different cultures to further broaden
my imagery. I am also a true and passionate gamer. Being that I have played
video games since I was a small child, I can proclaim very much experience of
how each and every design style works. I am proficient in English,
conversational Arabic, Korean, and Japanese. I am also able to read and write in
these languages. My technological experience is rather wide in its range as
well. I am proficient with Microsoft Word and PowerPoint. I am continuing my
education within the other systems of Microsoft Suite. I know my way around a
computer as well as I know how to use many entertainment consoles. I have
worked with ArtRage software to create my designs, and I am currently working
on a further education with Photoshop and Paint Tool Sai. I am also a member
of the Phi Theta Kappa Honor Society. This is an organization whose members
are community college students with high achieving GPA status of above 3.5
and many other qualifications. I am also very good with people as I have had
experience within the customer service field. I have maintained an escalating
position within this field for about 7 years now.

References
Phyllis Flurry The Home Depot
Special Services Supervisor 6315 Eastern Avenue
Baltimore, MD 21224
(410)-631-4440

Elaine Gavin The Home Depot

Specialty Assistant Manager 6315 Eastern Avenue
sasm_2505@homedepot.com Baltimore, MD 21224
(410)-631-4440

Bradley Ferraro The Home Depot

Operations Assistant Manager 6315 Eastern Avenue
asm_2505@homedepot.com Baltimore, MD 21224
(410)-631-4440