Name : Andr de Carvalho
Nim : 1801658341
Personal Assignment
Session
A. Please analyze your company set up and fill below from your findings
Description
Company Industry :
Intermediate School of
Technology Profissional,
Department Agriculture
Techniques
Company Strategy : Ministry
of Education Planning to add a
new department IT, tourism and
guest house complete with
facilities Networks Lan Cabel,
and so one lab complete with
facilities to Department IT
Company Competitive
Advantage : Informatics of
Technology Profissional
IT Spending Allocations:
: II
: IV
Decision/Choice Reason/Fact
Services/ learning Part of Intermediate School
Technology Profissional ,
Department Agriculture have
one lab for practice and WiFi
to Support all Activities in
Office, Administration, Class
Room and Library
Focus to all new activities Now the Ministry of
Infrastructure (Building) Education East Timor, part
of secondary vocational
technical schools are more
focused for all departments in
Secondary technical
vocational schools, including
Department Agriculture
Techniques
Financial We have to prepare Financial
investmet for all Department
we mention, will give to us
income and benefits more for
our country to compete
international science of
technology.
Opex: 20% The Ministry of Education
focused to prepare the
Capex: 80%
infrastructure for all
departments opened
CAGR 3yrs IT Spending Yty: 75 % prepares and ready graduates
growth for use the next 3 years
People Recruitment type Buy: 50 % will be built according to
purchases plan
Borrow: __%
Build: 50 %
IT Position in Company: Support Support and facilities all
activities

B. From above facts, please propose any areas that you think could improve your overall
company performance/could align with overall corporate strategy.

From the above facts, in my opinion:

First : the controller and planner in a company that is financial, as with all financial
activities can be run well.
Second : the departments were opened ha is important to increase the company's
performance.
Third : to improve the performance of the company or institution, the IT sector should
also be running optimally and efficiently.

C. Based on above facts/Reason, please draw your proposed IT organization structure :

Based on above facts/Reason.
 I will propose to the agency to create a database in order to manage all data from a
variety of majors. IT structure as follows:

CIO

coordinator Configuration / Operational Project Manager Business IT

HelpDesk Product Manager Manager Relation Manager

Database Network Application Hardware Operation System

IT Service

COC = Center Of Competency

No. Structure Job description
1 CIO (Chief Innovation 1. Chief Innovation Officer, the leaders were able to encourage
Officer) the birth of innovation in the work environment
Helpdesk main task is to deal with the problem in the first
degree. Its main function is as a Single Point of Contact for
service requests and requests for assistance to the IT department.
Details of duties are as follows:
1. Responsible for user administration, password, user
additions, deletions user, administrative software, access
Coordinator Helpdesk rights, email accounts and internet account.
2. If it can not solve the problem in the first instance, it
should be able to classify helpdesk issues and pass a
technical team that is in the Center of Competency and
in control of the operations manager.
3. Maintaining relationships with all customers until the
problem can be solved from the customers and inform
them of the status of the settlement of the problem.
Product and Configuration combined in a C / PM with the
Configuration/Product consideration that the CM task is to maintain the consistency of
Management the configuration document with the reality of IT assets in the
company, while the PM is charged to carry the product lifecycle
of IT services. Reviews These two tasks are interrelated so that
for medium-sized companies MIGHT reasonably be managed
within a single management.
 The main tasks of Operation Management is carrying out the
Operation daily operations of the IT department to the other business units.
Management He coordinates the activities of the COC under his responsibility
so that the resources of each COC can be utilized optimally.
The main task of the Business-IT Management Relations are as
Business-IT Relation a liaison between business interests and the interests of the IT.
Management He should be able to align IT to be aligned and support business
objectives. To support this task, he also carries out the function
of Business Requirement Management.
The main task of project management is to implement IT
Project Management projects based on business needs. He manages a Project
Management Office and coordinating some of the IT projects
implemented by COC-COC-related.
The COC is a place where members develop expertise in the
COC Database field of databases, ranging from database design, database
administration, data warehousing, data mining, and others.
Based competent group and individual competence, COC
members can be directors in a project or IT operations.
The COC is a place where members develop expertise in the
COC Network field of networking, from network design, network
administration, network security, and others. Based competent
group and individual competence, COC members can be
directors in a project or IT operations.

The COC is a place where members develop expertise in the

COC Application field of application development, from design to application,
application administration, change management, and others.
Based competent group and individual competence, COC
members can be directors in a project or IT operations.
COC Operating The COC is a place where members develop expertise in the
system field of operating systems, ranging from the selection of
operating systems, operating system administration,
configuration of operating systems, and others. Based competent
group and individual competence, COC members can be
directors in a project or IT operations.

The COC is a place where members develop expertise in the

COC Hardware field of hardware, ranging from the selection of computer
systems, servers, server administration, configuration of
hardware systems, and others. Based competent group and
individual competence, COC members can be directors in a
project or IT operations.