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ACCELERATED KEYBOARD
SWAP PROGRAM
BEGINNING JANUARY 2015
OVERVIEW
Research, innovation and user-centric design have been The Starboard will continue to deliver a fully integrated
central to Bloombergs DNA for 30 years. Bloomberg experience, including the biometric fingerprint reader and
continues to make its market-moving news, real-time data, audio components. It enhances usability with new key travel
and analytics platform even more accessible, intuitive and and feel for an improved typing experience. Additional features
convenient to use for clients. As the nature of computing are a dock for the B-unit, so a client can charge the B-unit
evolves and the needs of financial and business professionals and doesnt have to swap for a new one when the battery runs
change, we continue to pioneer innovative solutions to meet out. The dock also allows Bloomberg to conduct diagnostics
our clients needs. The Starboard keyboard is a prime or deliver software changes remotely to the B-unit.
example of this innovationit seamlessly integrates audio and
The security and accessibility that the Bloomberg
biometrics with the Terminal.
Professional service provides is absolutely imperative to our
On January 1, we will proactively begin rolling out the clients and their workflow. Below are some common FAQs
Starboard keyboard to all Bloomberg clients. Starboard is that clients may ask you when they receive the new keyboard.
the project name for what is officially known as Bloomberg
Keyboard No. 4. This rollout is a change from our past
practice of providing new keyboards to all new users and on
service-related swaps. This new program will be initiated by
Bloomberg to proactively swap existing functional keyboards
for the new Starboard model.
FAQs
1. W
hy a new keyboard? 3. When will the new accelerated swap program begin?
The Hardware Technology group is tasked with improving the Starting January 1, 2015, customers will be contacted by
user experience through innovative hardware technologyan Technical Operations staff to begin the process of swapping
ambition that has always differentiated Bloomberg from the their older keyboards for the Starboard. This will be a gradual
competition. The Starboard, a prime example of that effort, process that will be completed by December 2016. New
represents the latest generation keyboard with a new look users and customers who have required a service swap have
and feel and many powerful new features. been receiving the Starboard since October 2013, and over
90,000 users already have it.
2. W
hat are the new features on the Starboard
keyboard? 4. Will everyone receive a new keyboard?
Enhanced functionality and feel Yes, all users will receive the new keyboard. The rollout will
A new fingerprint scannereasier to swipe, with improved begin January 1, 2015, and by December 31, 2016, all
biometric recognition users worldwide will be using the Starboard.
A charging dock for the B-unit, so a client doesnt have
to swap for a new one when the battery runs out
The dock also allows Bloomberg to conduct diagnostics or
deliver software changes remotely to the B-unit and keyboard.
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NOT FOR DISTRIBUTION TO CLIENTS The data included in these materials are for illustrative purposes only. 2014 Bloomberg L.P. All rights reserved. S60016058 1214 DIG