AGuidetoWriting

anExecutiveDevelopmentPlan(EDP)
OfficeofContinuousLearningandCareerManagement
U.S.DepartmentofLabor

Leading Leading
Change People

Building Results
Coalitions Driven

Business
Acumen

 TableofContents

Overview....3
TypesofDevelopmentalandLearningActivities.4
StepsforWritinganExecutiveDevelopmentPlan(EDP)..5
SummaryoftheExecutiveCoreQualifications(ECQs)andRelatedLeadershipCompetencies.6
ExecutiveDevelopmentResources......8
SampleExecutiveDevelopmentPlan...10
ExternalTrainingandBooksCrossWalkedtotheECQLeadershipCompetencies..1138
CompetencyIndex:
Accountability..11
ConflictManagement.12
ContinualLearning13
CreativityandInnovation.14
CustomerService.....15
Decisiveness..16
DevelopingOthers17
Entrepreneurship..18
ExternalAwareness....19
FinancialManagement.20
Flexibility.21
HumanCapitalManagement22
Influencing/Negotiating23
Integrity/Honesty..24
InterpersonalSkills25
LeveragingDiversity.26
OralCommunication27
Partnering28
PoliticalSavvy..29
ProblemSolving.30
PublicServiceMotivation31
Resilience32
StrategicThinking.33
TeamBuilding..34
TechnicalCredibility.35
TechnologyManagement36
Vision.37
WrittenCommunication..38

2

Overview
AnExecutiveDevelopmentPlan(EDP)isablueprintforallshorttermandlongtermdevelopmentalactivities
thatstrengthenyourexecutiveandmanagerialperformance.AnEDPismorethanalistoftrainingactivities.
Itshouldengageyouprofessionally,reflectyourcommitmenttopublicservice,anddemonstrateyour
commitmenttolifelonglearning.EDPactivitiesshouldalsogiveyouabroaderperspectiveintheDepartment,
aswellasGovernmentwide,andassistyouinmeetingtheDepartmentofLaborsneedforleadership,
managerialimprovement,andorganizationalresults.

AsaDOLmanagerorexecutive,youshouldcreateanEDPthatsupportsthecharacteristicsofaneliteDOLSES
corpsmember:beingevenkeeled,havinggoodlisteningskills,andtheabilitytoproblemsolveeffectively.
YourEDPshouldalsostrengthenyourexpertiseininformation,technologyandsystemsmanagement,public
policy,humanresourcesmanagement,ethics,andbudgetandfinancialmanagement.

Thisguideincludes:
1) TypesofDevelopmentalandLearningActivities
2) StepsforWritinganExecutiveDevelopmentPlan(EDP)
3) SummaryoftheExecutiveCoreQualifications(ECQs)andRelatedLeadershipCompetencies
4) ExecutiveDevelopmentResources
5) ASampleExecutiveDevelopmentPlan
6) ExternalTrainingOpportunitiesandBooksCrossWalkedtotheECQLeadershipCompetencies

AlthoughthisguideincludesavarietyofEDPresourcesthatmayberelevanttoyourdevelopment,itisbyno
meansexhaustiveormeanttoendorseaspecificprogramororganization.Trainingandassociatedcostsare
subjecttoagencybudgetandapproval.Youareencouragedtoexploredevelopmentalactivitiescarefullyto
ensuretheymeetyourprofessionalanddevelopmentalneeds.

RememberthatyourEDPisalivingdocument.Yourplanshouldbereviewedandupdatedregularly,atleast
annually,toensureitisrelevantandincorporatesnewtrainingandlearningopportunitiesthatbecome
available.

QuestionsaboutcreatingyourEDP?PleasecontactMarkEdwards,ProgramManagerforExecutive
Development,atedwards.mark@dol.govor2026937638.

3

TypesofDevelopmentalandLearningActivities
AnEDPcanconsistof:
FormalTraining:Thisincludesclassroombasedorelearningcourses,seminars,educationalprograms,and
certificationprograms.
InformalTraining:Anylearningactivitythatisnotcoveredunderformaltrainingsuchas:
Details
RotationalAssignments
SpecialProjects/ActionLearning
TaskForces
Inter/IntraAgencyInitiatives
SupplementalReadings
SpeakerForums
ConferencesandRoundtables
PeerCoachingandLeadershipCircles

Remember:Informaltrainingactivitiesarenotonlycosteffectivealternativestoformaltraining,butcan
effectivelyserveasthecoredevelopmentalactivitiesonyourEDP.

4
 StepsforWritingan
ExecutiveDevelopmentPlan(EDP)
AnEDPtemplateisavailableonLaborNet:http://labornet.dol.gov/forms/DL16071.pdf

Step1. Considertheskillsandknowledge(seetheSummaryofthe
ExecutiveCoreQualifications)thatwillenhanceyourperformance:
Understand Includeareasforimprovement.
whereyouare Considerstrengthsyouwanttofurtherdevelop.
Thinkaboutdirectorindirectfeedbackyouhavereceivedthat
willhelpguideyourdevelopment.Ifyourecentlycompleteda
360DegreeAssessment,reviewthoseresults.

Behonest.Beclear.Bepractical.Challengeyourself.

Step2. Createdevelopmentalobjectivesthatareconnectedtothe
UsetheEDPformat*to:
a)Identifydevelopmental
objectives.
b)Createanactionplan
thatincludesspecific
activities,costs,anddates.
Departmentsmissionandstrategicgoals.EffectiveEDPsare
S.M.A.R.T.:
SpecificMakeyourEDPclearenoughsothatyouandothers
canunderstandandconceptualizetheobjectives.
MeasurableObjectivesdonothavetobemeasured
numerically,butcompletion(orefforttowardscompletion)
shouldbeeasilyobservable.
AchievableCreateanEDPthatstretchesyou,butisrealistic

*SeetheattachedsampleEDP.
AnEDPtemplateisavailableon
LaborNet:
http://labornet.dol.gov/forms/DL1
6071.pdf
enoughtobeachieved.
RelevantAligndevelopmentalobjectiveswithyour
professionalandcareergoals.EDPsneedtoenhancespecific
skillsandmakeyoumoreeffectiveasamanagerorexecutive.
TimeBoundSetaspecific,yetrealistic,timeframethatwill
drivecompletion.

Step3. ReviewyourEDPwithyoursupervisorandsolicittheirfeedback.
Workwithyoursupervisortoensureyourobjectivesalignwiththe
Reviewwithyour organizationsprioritiesandbrainstormaboutpossible
supervisor developmentalactivities.Onceyouhaveincorporatedtheir
feedbackintoyourEDP,haveyoursupervisorsignoffontheplan.

Step4. KeepyourEDPinanaccessibleplaceandperiodicallyreviewthe
plantoensureitismeetingyourdevelopmentalneeds.
ImplementyourEDP
EDP Yourroadmaptothefuture

5

SummaryoftheExecutiveCoreQualifications(ECQs)
andRelatedLeadershipCompetencies
FUNDAMENTALCOMPETENCIES
ThesecompetenciesarethefoundationforsuccessineachoftheExecutiveCoreQualifications.
InterpersonalSkillsTreatsotherswithcourtesy,sensitivity,andrespect.Considersandresponds
appropriatelytotheneedsandfeelingsofdifferentpeopleindifferentsituations.
OralCommunicationMakesclearandconvincingoralpresentations.Listenseffectively;clarifies
informationasneeded.
Integrity/HonestyBehavesinanhonest,fair,andethicalmanner.Showsconsistencyinwordsand
actions;modelshighstandardsofethics.
WrittenCommunicationWritesinaclear,concise,organized,andconvincingmannerfortheintended
audience.
ContinualLearningAssessesandrecognizesownstrengthsandweaknesses;pursuesselfdevelopment.
PublicServiceMotivationShowsacommitmenttoservethepublic.Ensuresthatactionsmeetpublic
needs;alignsorganizationalobjectivesandpracticeswithpublicinterests.

ECQ#1:LEADINGCHANGE
Thiscorequalificationinvolvestheabilitytobringaboutstrategicchange,bothwithinandoutsidethe
organization,tomeetorganizationalgoals.InherenttothisECQistheabilitytoestablishanorganizational
visionandtoimplementitinacontinuouslychangingenvironment.
CreativityandInnovationDevelopsnewinsightsintosituations;questionsconventionalapproaches;
encouragesnewideasandinnovation;designsandimplementsneworcuttingedgeprograms/processes.
ExternalAwarenessUnderstandsandkeepsuptodateonlocal,national,andinternationalpoliciesand
trendsthataffecttheorganizationandshapestakeholdersviews;isawareoftheorganizationsimpacton
theexternalenvironment.
FlexibilityIsopentochangeandnewinformation;rapidlyadaptstonewinformation,changingconditions,
orunexpectedobstacles.
ResilienceDealseffectivelywithpressure;remainsoptimisticandpersistent,evenunderadversity.
Recoversquicklyfromsetbacks.
StrategicThinkingFormulatesobjectivesandpriorities,andimplementsplansconsistentwithlongterm
interestsoftheorganizationinaglobalenvironment.Capitalizesonopportunitiesandmanagesrisks.
VisionTakesalongtermviewandbuildsasharedvisionwithothers;actsasacatalystfororganizational
change.Influencesotherstotranslatevisionintoaction.

ECQ#2:LEADINGPEOPLE
Thiscorequalificationinvolvestheabilitytoleadpeopletowardmeetingtheorganizationsvision,mission,
andgoals.InherenttothisECQistheabilitytoprovideaninclusiveworkplacethatfostersthedevelopmentof
others,facilitatescooperationandteamwork,andsupportsconstructiveresolutionofconflicts.
ConflictManagementEncouragescreativetensionanddifferencesofopinions.Anticipatesandtakes
stepstopreventcounterproductiveconfrontations.Managesandresolvesconflictsanddisagreementsina
constructivemanner.
LeveragingDiversityFostersaninclusiveworkplacewherediversityandindividualdifferencesarevalued
andleveragedtoachievethevisionandmissionoftheorganization.
DevelopingOthersDevelopstheabilityofotherstoperformandcontributetotheorganizationby
providingongoingfeedbackandbyprovidingopportunitiestolearnthroughformalandinformalmethods.
TeamBuildingInspiresandfostersteamcommitment,spirit,pride,andtrust.Facilitatescooperationand
motivatesteammemberstoaccomplishgroupgoals.
6


ECQ#3:RESULTSDRIVEN
Thiscorequalificationinvolvestheabilitytomeetorganizationalgoalsandcustomerexpectations.Inherent
tothisECQistheabilitytomakedecisionsthatproducehighqualityresultsbyapplyingtechnicalknowledge,
analyzingproblems,andcalculatingrisks.
AccountabilityHoldsselfandothersaccountableformeasurablehighquality,timely,andcosteffective
results.Determinesobjectives,setspriorities,anddelegateswork.Acceptsresponsibilityformistakes.
Complieswithestablishedcontrolsystemsandrules.
CustomerServiceAnticipatesandmeetstheneedsofbothinternalandexternalcustomers.Delivershigh
qualityproductsandservices;iscommittedtocontinuousimprovement.
DecisivenessMakeswellinformed,effective,andtimelydecisions,evenwhendataarelimitedorsolutions
produceunpleasantconsequences;perceivestheimpactandimplicationsofdecisions.
EntrepreneurshipPositionstheorganizationforfuturesuccessbyidentifyingnewopportunities;buildsthe
organizationbydevelopingorimprovingproductsorservices.Takescalculatedriskstoaccomplish
organizationalobjectives.
ProblemSolvingIdentifiesandanalyzesproblems;weighsrelevanceandaccuracyofinformation;
generatesandevaluatesalternativesolutions;makesrecommendations.
TechnicalCredibilityUnderstandsandappropriatelyappliesprinciples,procedures,requirements,
regulations,andpoliciesrelatedtospecializedexpertise.

ECQ#4:BUSINESSACUMEN
Thiscorequalificationinvolvestheabilitytomanagehuman,financial,andinformationresourcesstrategically.
FinancialManagementUnderstandstheorganizationsfinancialprocesses.Prepares,justifies,and
administerstheprogrambudget.Overseesprocurementandcontractingtoachievedesiredresults.
Monitorsexpendituresandusescostbenefitthinkingtosetpriorities.
HumanCapitalManagementBuildsandmanagestheworkforcebasedonorganizationalgoals,budget
considerations,andstaffingneeds.Ensuresthatemployeesareappropriatelyselected,appraised,and
rewarded;takesactiontoaddressperformanceproblems.Managesamultisectorworkforceandavariety
ofworksituations.
TechnologyManagementKeepsuptodateontechnologicaldevelopments.Makeseffectiveuseof
technologytoachieveresults.Ensuresaccesstoandsecurityoftechnologysystems.

ECQ#5:BUILDINGCOALITIONS
ThiscorequalificationinvolvestheabilitytobuildcoalitionsinternallyandwithotherFederalagencies,State
andlocalgovernments,nonprofitandprivatesectororganizations,foreigngovernments,orinternational
organizationstoachievecommongoals.
PartneringDevelopsnetworksandbuildsalliances,collaboratesacrossboundariestobuildstrategic
relationshipsandachievecommongoals.
PoliticalSavvyIdentifiestheinternalandexternalpoliticsthatimpacttheworkoftheorganization.
Perceivesorganizationalandpoliticalrealityandactsaccordingly.
Influencing/NegotiatingPersuadesothers;buildsconsensusthroughgiveandtake;gainscooperation
fromotherstoobtaininformationandaccomplishgoals.

7
 ExecutiveDevelopmentResources

Training
AcademyLeadership
http://www.academyleadership.com/

AmericanManagementAssociation
http://www.amanet.org/

BrookingsInstitute,ExecutiveEducation
http://www.brookings.edu/execed.aspx

TheCapitol.Net
http://www.thecapitol.net

CenterforCreativeLeadership
http://www.ccl.org/leadership/index.aspx

CenterforManagementResearch
http://www.cfmr.com/

GeorgeWashingtonUniversityCenterforExcellenceinPublicLeadership
http://www.gwu.edu/~cepl/federal/sed_intro.html

TheGovernmentAffairsInstituteatGeorgetownUniversity
http://gai.georgetown.edu/index.cfm

GraduateSchool(FormerlytheUSDAGraduateSchool)
http://www.graduateschool.edu/

HarvardKennedySchool,ExecutiveEducation
http://ksgexecprogram.harvard.edu/Programs/By_Date.aspx

OfficeofPersonnelManagement,LeadershipDevelopmentandTraining
https://www.leadership.opm.gov/
EasternManagementDevelopmentCenter(EMDC)
https://www.leadership.opm.gov/Locations/EMDC/index.aspx
FederalExecutiveInstitute(FEI)
https://www.leadership.opm.gov/Locations/FEI/index.aspx
WesternManagementDevelopmentCenter(WMDC)
https://www.leadership.opm.gov/Locations/WMDC/index.aspx

8
 Conferences
ExcellenceinGovernment
http://www.excelgov.org/

DOLLibrary
TheWirtzLaborLibrary
http://www.dol.gov/oasam/library/

LeadershipCircles
GuideforStartingaLeadershipCircle
http://leadershipcircles.org/

Networking
GovLoop
http://www.govloop.com/

LinkedIn
http://www.linkedin.com/

OnlineResources
Govleaders.org
http://govleaders.org/index.html

9

S AMPLE *
E XECUTIVE D EVELOPMENT P LAN
Name:ReggieRegulations TheExecutiveDevelopmentPlan(EDP)servesasablueprintforallyourshorttermandlongterm
Position/Title:DeputyDirectorof continuallearningactivitiesthatstrengthenexecutiveandmanagerialperformance.Activitiesshould
ComprehensiveComplianceCampaigns allowforabroaderperspectiveintheDepartment,aswellasGovernmentwide,andassist
executivesandmanagersinmeetingorganizationalgoals.Plansshouldbeupdatedannually.
Agency/Office:EBSA

CareerGoal:DirectorofComprehensiveComplianceCampaigns

DevelopmentalObjectives DevelopmentalActivities Costs(ifany) Dates

(ExpectedOutcomes) Tuition/ Travel PerDiem Beginning Ending
Materials
Increaseexternalawarenessofthe ReadtheHarvardBusinessReviewarticle:Primer n/a n/a n/a 3/1/11 3/1/11
Congressionalpoliticsandlegislative onPoliticsandGovernmentManagementinthe
processesthatimpactmyorganizations UnitedStatesbyJosephBower
policyarea CompleteTheCapitol.NetaudiocourseHow $47. n/a n/a 4/1/11 4/1/11
FederalAgenciesCanWorkEffectivelywith
CongressandItsStaff
WorkwithAssistantSecretaryandofficeteamin n/a n/a n/a 5/1/11 5/15/11
preparingforupcomingcongressionalhearing
BuildcoalitionswithrelevantFederal AttendHarvardKennedySchoolcourse: $6,600. $450. $1,590. 10/23/11 10/28/11
agenciestobolstercooperativelaborlaw CreatingCollaborativeSolutions:
enforcementinitiatives InnovationsinGovernance
IdentifyrelevantpeersinotherFederalagencies. n/a n/a n/a 1/13/12 12/15/12
HostbimonthlyroundtablesessionsatDOL
dealingwithinteragencypeersinvolvedwith
casesdealingwithlaborlawenforcement
Enhancemystrategicthinkingandability AttendtheGraduateSchoolthreedayCourse: $895. n/a n/a 8/31/11 9/2/11
todeveloporganizationalplansandtrack StrategicPlanningforGovernmentOrganizations
measurableresults
Participateinaonemonthrotationalassignment n/a n/a n/a 2/1/12 2/29/12
withinDOJsOfficeofAccountability;workona
projectdealingwithstrategicplanningand
establishingprogramperformancemetrics.
Updatemyknowledgeofthelatest HostaroundtablediscussionatDOLSES n/a n/a n/a 10/19/11 10/19/11
practicesoftechnologymanagementin conferencedealingwithbestpracticesin
Federallaborlawenforcement technologymanagement/laborlawenforcement
*ThisEDPisforillustrativepurposesanddoesnotdepictanexhaustivelistofdevelopmentalactivities.

10
 ExternalTrainingandBooksCrossWalked
totheECQLeadershipCompetencies

Accountability
Holdsselfandothersaccountableformeasurablehighquality,timely,andcosteffectiveresults.
Determinesobjectives,setspriorities,anddelegateswork.Acceptsresponsibilityformistakes.Complies
withestablishedcontrolsystemsandrules.

ExternalInstructorLedCourses
Title Duration Source
ALeader'sGuidetoDevelopingResilience 2days OPM

DevelopingCustomerFocusedOrganizations 1week OPM

DrivingGovernmentPerformance:LeadershipStrategiesthat 1week Harvard

ProduceResults
ManagingforResults 3days GraduateSchool

ManagingtheFederalEmployee:DisciplineandPerformance 2days Brookings

Process
MeasuringFederalGovernmentPerformance 2days GraduateSchool

SeniorManagersinGovernment 3weeks Harvard

The7HabitsforHighlyEffectivePublicManagers 2days GraduateSchool

Books
BalancedScorecard:StepbyStepforGovernmentandNonprofitAgenciesbyPaulR.Niven

CrucialConversations:ToolsforTalkingWhenStakesAreHighbyKerryPatterson,JosephGrenny,
RonMcMillan,AlSwitzler

First,BreakAlltheRules:WhattheWorldsGreatestManagersDoDifferentlybyMarcus
BuckinghamandCurtCoffman

LeadingSelfdirectedWorkTeams:AGuidetoDevelopingNewTeamLeadershipSkillsbyKimball
Fisher

TheEffectiveExecutivebyPeterDrucker

ThePowerofSocialInnovation:HowCivicEntrepreneursIgniteCommunityNetworksforGoodby
StephenGoldsmith,GigiGeorges,andTimGlynnBurke

BacktoCompetencyIndex
11
ConflictManagement
Encouragescreativetensionanddifferencesofopinions.Anticipatesandtakesstepstopreventcounter
productiveconfrontations.Managesandresolvesconflictsanddisagreementsinaconstructivemanner.

ExternalInstructorLedCourses
Title Duration Source
CommunicatingFacetoFace 4days OPM

ConflictResolutionSkills 4days OPM

FacilitationSkillsforLeaders 1week OPM

FacilitatorWorkshop 4days GraduateSchool

LeadingPeople 3days GraduateSchool

StrategiesforConflictResolution 2days Brookings

Books
CrucialConversations:ToolsforTalkingWhenStakesAreHighbyKerryPatterson,JosephGrenny,
RonMcMillan,AlSwitzler

DifficultConversations:HowtoDiscussWhatMattersMostbyDouglasStone,BrucePatton,Sheila
Heen

GettingPastNobyWilliamUry

HarvardBusinessReviewonNegotiationandConflictResolutionbyHarvardBusinessSchoolPress

MediationforManagers:ResolvingConflictandRebuildingRelationshipsatWorkbyJohnCrawley,
KatherineGraham

BacktoCompetencyIndex

12
ContinualLearning
Assessesandrecognizesownstrengthsandweaknesses;pursuesselfdevelopment.

ExternalInstructorLedCourses
Title Duration Source
BuildingHighPerformanceOrganizationsinthe21stCentury 4days OPM

LeadershipAssessmentProgramLevel2 1week OPM

LeadershipatthePeak 1week CenterforCreative
Leadership
LeadershipBootCamp&ExecutiveCoaching 3days AcademyLeadership

LeadershipDevelopmentProgram(LDP) 1week CenterforCreative
Leadership
LeadingforOrganizationalImpact:ThroughtheLookingGlass 1week CenterforCreative
Experience Leadership
TheExtraordinaryLeader 1week OPM

Books
EmotionalIntelligence2.0byTravisBradberryandJeanGreaves

HarvardBusinessReviews10MustReads:TheEssentialsbyHarvardBusinessReview

ManagingYourMindbyGillianButlerandTonyHope

PrimalLeadership:RealizingthePowerofEmotionalIntelligencebyDanielGoleman,Richard
Boyatzis,AnnieMcKee

21IdeasforManagers:PracticalWisdomforManagingYourCompanyandYourselfbyCharles
Handy

BacktoCompetencyIndex

13
CreativityandInnovation
Developsnewinsightsintosituations;questionsconventionalapproaches;encouragesnewideasand
innovations;designsandimplementsneworcuttingedgeprograms/processes.

ExternalInstructorLedCourses
Title Duration Source
ALeader'sGuidetoDevelopingResilience 3days OPM

BuildingHighPerformanceOrganizationsinthe21stCentury 4days OPM

CreatingCollaborativeSolutions:InnovationsinGovernance 1week Harvard

InnovationLeadership 2days CenterforCreative
Leadership
InspiringCreativity 2days Brookings

Books
BrainStorm:TapintoYourCreativitytoGenerateAwesomeIdeasandRemarkableResultsbyJason
Rich

FlashofBrilliancebyWilliamMiller

InnovationandEntrepreneurshipbyPeterF.Drucker

NewIdeasAboutNewIdeas:InsightsOnCreativityFromTheWorld'sLeadingInnovatorsbyShiraP.
WhiteandG.PattonWright

TheOtherSideofInnovation:SolvingtheExecutionChallengebyVijayGovindarajanandChris
Trimble

ThePowerofSocialInnovation:HowCivicEntrepreneursIgniteCommunityNetworksforGoodby
StephenGoldsmith,GigiGeorges,andTimGlynnBurke

BacktoCompetencyIndex

14
CustomerService
Anticipatesandmeetstheneedsofbothinternalandexternalcustomers.Delivershighqualityproducts
andservices;iscommittedtocontinuousimprovement.

ExternalInstructorLedCourse
Title Duration Source
DevelopingCustomerFocusedOrganizations 1week OPM

Books
HarvardBusinessReviewonCustomerRelationshipManagementbyHarvardBusinessReview

LeadWithYourCustomerbyMarkDavidJonesandJ.JeffKober

MarketsofOne:CreatingCustomerUniqueValuethroughMassCustomizationEditedbyJamesH.
GilmoreandB.JosephPine

TheBraveNewServiceStrategy:AligningCustomerRelationships,MarketStrategies,andBusiness
StructuresbyBarbaraA.GutekandTheresaWelsh

TheCustomerRevolutionbyPatriciaB.SeyboldandRonniT.Marshak

BacktoCompetencyIndex

15
Decisiveness
Makeswellinformed,effective,andtimelydecisions,evenwhendataislimitedorsolutionsproduce
unpleasantconsequences;perceivestheimpactandimplicationsofdecisions.

ExternalInstructorLedCourses
Title Duration Source
DecisionMakingandProblemSolving 2days GraduateSchool

LeadershipDecisionMaking:OptimizingOrganizational 1week Harvard
Performance
LeadershipinChaosandCrisisHorizonsSeries 3days OPM

SeniorManagersinGovernment 3weeks Harvard

TheExecutiveZenithHorizonsSeries 3days OPM

Books
EthicsfortheRealWorld:CreatingaPersonalCodetoGuideDecisionsinWorkandLifebyRonaldA.
Howard

FrontiersofManagement:WhereTomorrow'sDecisionsAreBeingShapedTodaybyPeterF.Drucker

HarvardBusinessReviewonDecisionMakingbyHarvardBusinessSchool

HarvardBusinessReviewonMakingSmartDecisionsbytheHarvardBusinessReview

TheOpposableMind:HowSuccessfulLeadersWinThroughIntegrativeThinkingbyRogerL.Martin

BacktoCompetencyIndex

16
DevelopingOthers
Developstheabilityofotherstoperformandcontributetotheorganizationbyprovidingongoingfeedback
andbyprovidingopportunitiestolearnthroughformalandinformalmethods.

ExternalInstructorLedCourses
Title Duration Source
CoachingandMentoringforExcellence 4days OPM

CoachingforGreaterEffectiveness 3days CenterforCreative
Leadership
CoachingSkillsforToday'sLeaders 1day GraduateSchool

LeadersGrowingLeaders 3days OPM

LeadingPeople 3days GraduateSchool

LeadingtheLearningOrganization 3days Brookings

Books
Coaching,Counseling,andMentoringbyFlorenceStone

CoachingUpandDowntheGenerationsbyLisaHaneberg

CrucialConversations:ToolsforTalkingWhenStakesAreHighbyKerryPatterson,JosephGrenny,
RonMcMillan,AlSwitzler

LeaderAsCoach:StrategiesforCoachingandDevelopingOthersbyDavidB.Peterson

TeachingSmartPeopleHowtoLearnbyChrisArgyris

BacktoCompetencyIndex

17
Entrepreneurship
Positionstheorganizationforfuturesuccessbyidentifyingnewopportunities;buildstheorganizationby
developingorimprovingproductsorservices.Takescalculatedriskstoaccomplishorganizational
objectives.

ExternalInstructorLedCourses
Title Duration Source
BuildingHighPerformanceOrganizationsinthe21stCentury 4days OPM

LeadingforOrganizationalImpact:ThroughtheLookingGlass 1week CenterforCreative
Experience Leadership

Books
GettingUnstuck:HowDeadEndsBecomeNewPathsbyTimothyButler

InnovationandEntrepreneurshipbyPeterF.Drucker

LeadershipontheLine:StayingAlivethroughtheDangersofLeadingbyMartinLinskyandRonaldA.
Heifetz

ResultsBasedLeadershipbyDaveUlrich,JackZenger,NormanSmallwood

ThePowerofSocialInnovation:HowCivicEntrepreneursIgniteCommunityNetworksforGoodby
StephenGoldsmith,GigiGeorges,andTimGlynnBurke

BacktoCompetencyIndex

18
ExternalAwareness
Understandsandkeepsuptodateonlocal,national,andinternationalpoliciesandtrendsthataffectthe
organizationandshapestakeholdersviews;isawareoftheorganizationsimpactontheexternal
environment.

ExternalInstructorLedCourses
Title Duration Source
CenterforGlobalLeadershipSeries:LeadershipforaGlobal 1week OPM
Society
DynamicsofPublicPolicy 9days OPM

ExecutiveLegislativeBranchRelations 2days GovernmentAffairs
Instituteat
Georgetown
University
FederalRegulatoryPolicy 4days OPM

InsideCongress:UnderstandingCongressionalOperations 1week Brookings

InsideWashington:UnderstandingFederalDecisionMaking 3days Brookings

SeminarforExecutivesonLegislativeOperations 35days GovernmentAffairs
Instituteat
Georgetown
University
WashingtonExecutiveSeminar 10days GraduateSchool

Books
ReinventingRationality:TheRoleofRegulatoryAnalysisintheFederalBureaucracybyThomasO.
McGarity

SeeYourselfasaSystem:UnderstandingtheInternalandExternalForcesatWorkontheLeaderof
AdaptiveChangebyRonaldHeifetz,AlexanderGrashow,MartyLinsky

ThePoliticsOfCongressionalElectionsbyGaryC.Jacobson

BacktoCompetencyIndex

19
FinancialManagement
Understandstheorganizationsfinancialprocesses.Prepares,justifies,andadministerstheprogram
budget.Overseesprocurementandcontractingtoachievedesiredresults.Monitorsexpendituresand
usescostbenefitthinkingtosetpriorities.

ExternalInstructorLedCourses
Title Duration Source
AdvancedAppropriationsLawSeminar 3days GraduateSchool

AdvancedBudgetandAppropriationsProcess 3days GovernmentAffairs
Instituteat
Georgetown
University
FederalAppropriationsLaw 4days GraduateSchool

FederalAppropriationsLawUpdate 1day GraduateSchool

PerformanceBudgetingSeminar 3days OPM

Books
TheFederalBudgetProcess:ADescriptionoftheFederalandCongressionalBudgetProcesses,
IncludingTimelinesbytheTheCapitol.Net

TheFederalBudgetProcess:AGlossaryofTermsbyJesseL.Gibbler(Editor)

UsingPerformanceMeasuresintheFederalBudgetProcessbytheU.S.CongressionalBudgetOffice

BacktoCompetencyIndex

20
Flexibility
Isopentochangeandnewinformation;rapidlyadaptstonewinformation,changingconditions,or
unexpectedobstacles.

ExternalInstructorLedCourses
Title Duration Source
LeadershipatthePeak 1week CenterforCreative
Leadership
ResiliencyAdvantage 3days OPM

Books
FlexibleLeadership:CreatingValuebyBalancingMultipleChallengesandChoicesbyGaryYukland
RichardLepsinger

BacktoCompetencyIndex

21
HumanCapitalManagement
Buildsandmanagestheworkforcebasedonorganizationalgoals,budgetconsiderations,andstaffing
needs.Ensuresthatemployeesareappropriatelyselected,appraised,andrewarded;takesactionto
addressperformanceproblems.Managesamultisectorworkforceandavarietyofworksituations.

ExternalInstructorLedCourses
Title Duration Source
GenerationShift:TheEmergingFederalWorkforce 4hours GraduateSchool

HiringReformforManagers 3days OPM

LeadingAcrossGenerations 2days OPM

ManagingtheFederalEmployee:DisciplineandPerformance 2days Brookings
Process
NextPracticesinStrategicTalentManagement 1day GraduateSchool

Books
HarvardBusinessReviewonTalentManagementbyHarvardBusinessReview

PeopleandPerformance:TheBestofPeterDruckeronManagementbyPeterF.Drucker

BacktoCompetencyIndex

22
Influencing/Negotiating
Persuadesothers;buildsconsensusthroughgiveandtake;gainscooperationfromotherstoobtain
informationandaccomplishgoals.

ExternalInstructorLedCourses
Title Duration Source
CollaboratingAcrossOrganizationalBoundaries 2days OPM

MasteringNegotiation:BuildingAgreementsAcross 1week Harvard
Boundaries
SeniorManagersinGovernment 3weeks Harvard

TheArtandScienceofNegotiation 3days Brookings

ThePowerofInfluenceOverAuthority 1day GraduateSchool

Books
CrucialConversations:ToolsforTalkingWhenStakesAreHighbyKerryPatterson,JosephGrenny,
RonMcMillan,AlSwitzler

GettingPastNobyWilliamUry

GettingtoYesbyRogerFisher,WilliamUry,andBrucePatton

HarvardBusinessReviewonNegotiationandConflictResolutionbyHarvardBusinessSchoolPress

InfluencingwithIntegrity:ManagementSkillsforCommunicationandNegotiationbyGenieZ.
Laborde

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23
Integrity/Honesty
Behavesinanhonest,fair,andethicalmanner.Showsconsistencyinwordsandactions.Modelshigh
standardsofethics.

ExternalInstructorLedCourses
Title Duration Source
CrisisLeadershipWorkshop 1week OPM

EthicsinAction:LeadingwithIntegrity 3days Brookings

EthicsTrainingWorkshop 1day AcademyLeadership

LeadingGovernmentattheSpeedofTrust 2days GraduateSchool

LeadingPeople 3days GraduateSchool

PublicSectorLeadership:Vision,ValuesandVitalStrategies 1week OPM

Books
AbsoluteHonesty:BuildingaCorporateCultureThatValuesStraightTalkandRewardsIntegrityby
LarryJohnsonandBobPhillips

BuildingTrust:InBusiness,Politics,Relationships,andLifebyRobertC.SolomonandFernando
Flores

EthicsfortheRealWorld:CreatingaPersonalCodetoGuideDecisionsinWorkandLifebyRonaldA.
Howard

TheTrustedAdvisorbyDavidH.Maister,CharlesH.Green,andRobertM.Galford

TrustintheBalance:BuildingSuccessfulOrganizationsonResults,Integrity,andConcernbyRobert
BruceShaw

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24
InterpersonalSkills
Treatsotherswithcourtesy,sensitivity,andrespect.Considersandrespondsappropriatelytotheneeds
andfeelingsofdifferentpeopleindifferentsituations.

ExternalInstructorLedCourses
Title Duration Source
CoachingandMentoringforExcellence 4days OPM

CollaboratingAcrossOrganizationalBoundaries 2days OPM

CommunicatingFacetoFace 1week OPM

ConflictResolutionSkills 4days OPM

ExecutiveCommunicationSkills:LeadingTheProcessofChange 1week OPM

InterpersonalSkillsforLeaders 2days Brookings

Books
BringingOuttheBestinPeoplebyAubreyDaniels

CommunicationMiraclesatWork:EffectiveToolsandTipsforGettingtheMostfromYourWork
RelationshipsbyMatthewGilbert

ExecutiveCharisma:SixStepstoMasteringtheArtofLeadershipbyD.A.Benton

HarvardBusinessReviews10MustReadsonManagingPeoplebyHarvardBusinessReview

PrimalLeadership:RealizingthePowerofEmotionalIntelligencebyDanielGoleman,Richard
Boyatzis,AnnieMcKee

PutEmotionalIntelligencetoWork:EQuipYourselfforSuccessbyJeffFeldmanandKarlMulle

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25
LeveragingDiversity
Fostersaninclusiveworkplacewherediversityandindividualdifferencesarevaluedandleveragedto
achievethevisionandmissionoftheorganization.

ExternalInstructorLedCourses
Title Duration Source
GenerationShift:TheEmergingFederalWorkforce day GraduateSchool

LeadingAcrossGenerations 2days OPM

LeadingPeople 3days GraduateSchool

Books
CoachingUpandDowntheGenerationsbyLisaHaneberg

CrossingtheDivide:IntergroupLeadershipinaWorldofDifferencebyToddL.Pittinsky(editor)

HarvardBusinessReviewonManagingDiversitybyHarvardBusinessSchoolPress

ImplementingDiversitybyMarilynLoden

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26
OralCommunication
Makesclearandconvincingoralpresentations.Listenseffectively;clarifiesinformationasneeded.

ExternalInstructorLedCourses
Title Duration Source
CoachingandMentoringforExcellence 4days OPM

CommunicatingFacetoFace 1week OPM

ExecutiveCommunicationSkills:LeadingTheProcessof 1week OPM
Change
ExecutiveCommunicationWorkshop 3days GeorgeWashington
UniversityCenterfor
ExcellenceinPublic
Leadership
LeadershipatthePeak 1week CenterforCreative
Leadership
LeadingforOrganizationalImpact:ThroughtheLookingGlass 1week CenterforCreative
Experience Leadership
PreparingandDeliveringCongressionalTestimony 2days GovernmentAffairs
Instituteat
Georgetown
University
StepUpToTheMicrophoneWithConfidence 2days GeorgeWashington
UniversityCenterfor
ExcellenceinPublic
Leadership
SuccessfulCommunications:DevelopingaPersonalPresence 3days Brookings

Books
CommunicationMiraclesatWork:EffectiveToolsandTipsforGettingtheMostfromYourWork
RelationshipsbyMatthewGilbert

CrucialConversations:ToolsforTalkingWhenStakesAreHighbyKerryPatterson,JosephGrenny,
RonMcMillan,AlSwitzler

FacetoFaceCommunicationsforClarityandImpact:TheResultsDrivenManagerSeriesbyHarvard
BusinessSchoolPress

GreatCommunicationSecretsofGreatLeadersbyJohnBaldoni

HarvardBusinessReviewonCommunicatingEffectivelybyHarvardBusinessReview

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27
Partnering
Developsnetworksandbuildsalliances,collaboratesacrossboundariestobuildstrategicrelationshipsand
achievecommongoals.

ExternalInstructorLedCourses
Title Duration Source
CollaboratingAcrossOrganizationalBoundaries 2days OPM

CommunicatingFacetoFace 1week OPM

CreatingCollaborativeSolutions:InnovationsinGovernance 1week HarvardKennedy
School
InfrastructureinaMarketEconomy:PublicPrivate 2weeks HarvardKennedy
PartnershipsinaChangingWorld School
LeadershipatthePeak 1week CenterforCreative
Leadership
LeadershipDevelopmentProgram(LDP) 1week CenterforCreative
Leadership

Books
Alliances,CoalitionsandPartnerships:BuildingCollaborativeOrganizationsbyJoanM.Roberts

HarvardBusinessReviewonCollaboratingAcrossSilosbyHarvardBusinessPress

WorkingAcrossBoundaries:MakingCollaborationWorkinGovernmentandNonprofit
OrganizationsbyRussellM.Linden

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28
PoliticalSavvy
Identifiestheinternalandexternalpoliticsthatimpacttheworkoftheorganization.Perceives
organizationalandpoliticalrealityandactsaccordingly.

ExternalInstructorLedCourses
Title Duration Source
DynamicsofPublicPolicy 9days OPM

ExecutiveLegislativeBranchRelations 2days GovernmentAffairs
Instituteat
Georgetown
University
FederalRegulatoryPolicy 4days OPM

InsideCongress:UnderstandingCongressionalOperations 1week Brookings

InsideWashington:UnderstandingFederalDecisionMaking 3days Brookings

LeadershipDevelopmentProgram(LDP) 1week CenterforCreative
Leadership
PreparingandDeliveringCongressionalTestimony 2days GovernmentAffairs
Instituteat
Georgetown
University
SeminarforExecutivesonLegislativeOperations 35days GovernmentAffairs
Instituteat
Georgetown
University
SeniorManagersinGovernment 3weeks HarvardKennedy
School
WashingtonExecutiveSeminar 10days GraduateSchool

Books
EmpoweredManager:PositivePoliticalSkillsatWorkbyPeterBlock

LeadershipontheLine:StayingAliveThroughtheDangersofLeadingbyRonaldA.Heifetz,Marty
Linsky

UnderstandingtheInterfacebetweenPolitical&CareerExecutivesintheUnitedStatesGovernment
byMichaelJ.O'BannonandJosephS.Hezir

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29
ProblemSolving
Identifiesandanalyzesproblems;weighsrelevanceandaccuracyofinformation;generatesandevaluates
alternativesolutions;makesrecommendations.

ExternalInstructorLedCourses
Title Duration Source
BreakthroughProblemSolving 3days ManagementConcepts
Incorporated
CrisisLeadershipWorkshop 1week OPM

CriticalThinking:SolvingtheRightProblems 2days Brookings

ExecutiveSummit 3days Brookings

Books
CoachingThroughEffectiveFeedback:APracticalGuidetoSuccessfulCommunicationbyPaulJ.
Jerome

CrucialConversations:ToolsforTalkingWhenStakesAreHighbyKerryPatterson,JosephGrenny,
RonMcMillan,andAlSwitzler

DifficultConversations:HowtoDiscussWhatMattersMostbyDouglasStone,BrucePatton,Sheila
Heen

TheProblemSolvingJourney:YourGuideforMakingDecisionsandGettingResultsbyChrisHoenig

WhyNot?:HowtoUseEverydayIngenuitytoSolveProblemsBigAndSmallbyBarryNalebuffand
IanAyres

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30
PublicServiceMotivation
Showsacommitmenttoservethepublic.Ensuresthatactionsmeetpublicneeds;alignsorganizational
objectivesandpracticeswithpublicinterests.

ExternalInstructorLedCourses
Title Duration Source
DevelopingCustomerFocusedOrganizations 1week OPM

ExecutiveLeadershipforAmerica 1week Brookings

Books
ThePowerofSocialInnovation:HowCivicEntrepreneursIgniteCommunityNetworksforGoodby
StephenGoldsmith,GigiGeorges,andTimGlynnBurke

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31
Resilience
Dealseffectivelywithpressure;remainsoptimisticandpersistent,evenunderadversity.Recoversquickly
fromsetbacks.

ExternalInstructorLedCourses
Title Duration Source
ALeader'sGuidetoDevelopingResilience 3days OPM

CrisisLeadershipWorkshop 1week OPM

LeadershipatthePeak 1week CenterforCreative
Leadership
LeadershipDevelopmentProgram(LDP) 1week CenterforCreative
Leadership
LeadershipinChaosandCrisisHorizonsSeries 3days OPM

ResiliencyAdvantage 3days OPM

Books
ChangeBasicsbyJeffreyRussellandLindaRussell

LeadershipontheLine:StayingAliveThroughtheDangersofLeadingbyRonaldA.Heifetz,Marty
Linsky

ManagingYourMindbyGillianButlerandTonyHope

ThrivingthroughChangebyElaineBiech

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32
StrategicThinking
Formulatesobjectivesandpriorities,andimplementsplansconsistentwithlongterminterestsofthe
organizationinaglobalenvironment.Capitalizesonopportunitiesandmanagesrisks.

ExternalInstructorLedCourses
Title Duration Source
DevelopingtheStrategicLeader 1week CenterforCreative
Leadership
ExecutiveDevelopmentSeminar:LeadingChange 9days OPM

ExecutiveSummit 3days Brookings

LeadersinDevelopment:ManagingChangeinaDynamic 12days Harvard
World
LeadingforOrganizationalImpact:ThroughtheLookingGlass 1week CenterforCreative
Experience Leadership
PublicSectorLeadership:Vision,ValuesandVitalStrategies 1week OPM

StrategicPlanningforGovernmentOrganizations 3days GraduateSchool

Books
BalancedScorecard:StepbyStepforGovernmentandNonprofitAgenciesbyPaulR.Niven

HarvardBusinessReviews10MustReadsonStrategybyMichaelE.Porter,JamesC.Collins,JerryI.
Porras,MarkJohnson,ClaytonM.Christensen,HenningKagermann,W.ChanKim,Renee
Mauborgne,GaryL.Neilson,KarlaL.Martin,ElizabethPowers,RobertS.Kaplan,DavidP.Norton,
OritGadiesh,JamesL.Gilbert,MichaelC.Mankins,RichardSteele,PaulRogers,MarciaBlenko

InAction:LeadingOrganizationalChangebyElwoodF.Holton

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33
TeamBuilding
Inspiresandfostersteamcommitment,spirit,pride,andtrust.Facilitatescooperationandmotivatesteam
memberstoaccomplishgroupgoals.

ExternalInstructorLedCourses
Title Duration Source
DevelopingHighPerformingTeams 1week OPM

ExecutiveCommunicationSkills:LeadingTheProcessof 1week OPM
Change
FacilitationSkillsforLeaders 1week OPM

HighPerformanceTeams 2days Brookings

LeadingPeople 3days GraduateSchool

LeadingTeamsforImpact 4days CenterforCreative
Leadership

Books
DevelopingHighPerformanceWorkTeams(Vol.1)byStevenD.JonesandMichaelM.Beyerlein
(editors)

DevelopingHighPerformanceWorkTeams(Vol.2)byStevenD.JonesandMichaelM.Beyerlein
(editors)

LeadingSelfdirectedWorkTeams:AGuidetoDevelopingNewTeamLeadershipSkills byKimball
Fisher

ManagingTeams(PocketMentor)byHarvardBusinessSchoolPress

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34
TechnicalCredibility
Understandsandappropriatelyappliesprinciples,procedures,requirements,regulations,andpolicies
relatedtospecializedexpertise.

ExternalInstructorLedCourses
Title Duration Source
ConvertingStrategyIntoAction 3days GraduateSchool

StrategicManagementofRegulatoryandEnforcement 1week Harvard
Agencies

Books
Variesaccordingtospecializedexpertise.

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35
TechnologyManagement
Keepsuptodateontechnologicaldevelopments.Makeseffectiveuseoftechnologytoachieveresults.
Ensuresaccesstoandsecurityoftechnologysystems.

ExternalInstructorLedCourses
Title Duration Source
DigitalGovernment 2days Brookings

FundamentalsofITManagementandCapitalPlanning 4days GraduateSchool

Books
ITGovernance:HowTopPerformersManageITDecisionRightsforSuperiorResultsbyPeterWeill

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36
Vision
Takesalongtermviewandbuildsasharedvisionwithothers;actsasacatalystfororganizationalchange.
Influencesotherstotranslatevisionintoaction.

ExternalInstructorLedCourses
Title Duration Source
ExecutiveSummit 3days Brookings

LeadersGrowingLeaders 3days OPM

LeadershipatthePeak 1week CenterforCreative
Leadership
LeadingPeople 3days GraduateSchool

PublicSectorLeadership:Vision,ValuesandVitalStrategies 1week OPM

Books
EmpoweredManager:PositivePoliticalSkillsatWorkbyPeterBlock

HarvardBusinessReviewonChangebytheHarvardBusinessSchoolPress

TheCommittedEnterprise:HowtoMakeVisionandValuesWorkbyHughDavidson

TheFieldstoneAllianceGuidetoCraftingEffectiveMissionandVisionStatementsbyEmilAngelica

TheoryZYXofSuccessfulChangeManagement:ADefinitiveGuidetoReachtheNextLevelbyNigam
Arora

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WrittenCommunication
Writesinaclear,concise,organized,andconvincingmannerfortheintendedaudience.

ExternalInstructorLedCourses
Title Duration Source
EffectiveWritingintheFederalGovernment 4days OPM

ExecutiveCommunicationWorkshop 3days GeorgeWashington
UniversityCenter
forExcellencein
PublicLeadership
PreparingandDeliveringCongressionalTestimony 2days GovernmentAffairs
Instituteat
Georgetown
University

Books
ExecutiveWritingSkillsforManagers:MasterWordPowertoLeadYourTeams,MakeStrategicLinks
andDevelopRelationshipsbyFionaTalbot

GreatCommunicationSecretsofGreatLeadersbyJohnBaldoni

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