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journey (possible
excursion). Moves
delegated away from a
problem to
somewhere where used as a precursor to
creativity flourishes. brainstorming or other
The return journey idea generation tells.
often releases such
creativity and ideas
that would not
normally be evident
Function Identification of Determines what
Analysis functions (at the heart functions are delivered
System of Value Management) i.e. what they do or
Techniqu of products, must do, not what they
e processes, projects or are (avoiding solution
(fast) services. Focused on mode). The FAST
client needs and diagram works by
wants. asking how the
functions (primary and
secondary) relate to
each other by ask How
and Why questions o
check the logic works.
Requirements,
Constraints, Problems,
Opportunities,
Assumptions,
Uncertainties, Risks
Enables option
Enables ranking of
selection and
Pair Wise items by means of
alternatives to be
Comparis comparisons between
reviewed in order to
on all possible pairs of
support decisions being
items.
made.
Often called the 20/80
rule. Aim to
Focuses on those items
Pareto concentrate on the top
or activities that can
Analysis 20% of items that
achieve the optimum.
often have biggest
(often 80%) impact.
Process Uses flow charts to Identifies processes in
Mapping review steps in a diagrammatic format
processes is a step by step
manner. Often used in
manufacturing of
system type processes.
Used to identify
omissions or
superfluous items in
the process for
corrections.
A structured approach
to indentify risks that
could affect project,
Often used in parallel
product, process or
with Value
service success. Risks
Risk Management as there
are identified,
Analysis are genuine links.
evaluated (in terms of
Assists decision making
cost, time, other
or option selections.
impact) and robust
action planning
applied.
Indentifies those key
Can assist in focusing
stakeholders (group of
Stake attention where the
individuals) with an
holder priorities are required
influence or interest in
Analysis i.e. satisfaction of key
project, product,
stakeholder interests.
process or service.
SWOT Indentifies strengths, Assists in
Analysis weakness, understanding
opportunities and strengths, weaknesses,
threats. A tool used in opportunities and
many organization to threats that can impact
assist in focusing
activities where on an organization ,
required and minimize individual, product or
those items that can process
impact negatively.
Optimization and
Structured team based maximization or value
approach to to the client or
Value indentifying functional customer. Optimum
Analysis requirements of balance between
projects, products, function and cost
processes or services. without detriment to
quality
5W’s and A technique for Who- e.g. is
H exploring problems responsible?
which provokes further Why – e.g. is the end
depth of questioning date important?
about the dimensions What – e.g. what would
framing the problems happen if the scheme
or opportunity were delayed?
When – e.g. must the
work start?
Where – e.g. might the
problem occur?
Project viability