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Title Compliance Delivery Analyst

Job Skill Pool Business I&D


Job Business I&D Management JG5
Grade JG5
Purpose Deploy & embed & I&D standards, roles, responsibilities, competencies, initiatives
and services as defined in the business strategy, within the business. Monitors and
propose & work initiatives to improve I&D health and functional excellence in
execution.
Information Management (IM) Business Analyst is also responsible for the definition
of the IM needs of the business clients and stakeholders as well as the determination
of IM solutions to meet those needs or resolve business problems.
The work involves the execution of IM activities in support of business workflows
typically within one or more specific upstream business areas such as:

To provide well-informed advice and assistance to business staff regarding


processes, best practices, and tools for the management of documents
(physical and electronic) and records throughout their lifecycle.
To enable compliance with the Group records management Policies and
Standards.
Implementation of information quality assurance techniques for document
collections and associated components (document metadata and taxonomy
structures)
To act as the primary representative of the IM organization within the
business community
To support Line of Business Records Focal Point to enable compliance with
the Group records management Policies and Standards.
To monitor and report progress of IM activities to respective Business
Interface Managers (IM/IT Managers)

Principal Information Analysis - Documents & Records Management (DRM)


Accountabilities Investigates operational requirements and problems, seeking effective IM
solutions, with a document focus, through improvements in automated and
non-automated components of new or changed processes.
Assists in the analysis of the underlying issues arising from investigations
into requirements and problems and identifies available options for
consideration. Works with clients/users in defining acceptance tests.
Documents all work using the required standards, methods and tools.
Arranges, prepares and takes part in client/users meetings and presents
issues and solutions both orally and in writing.
Assists in defining, planning and justifying (in business terms) projects to
develop/implement automated and non-automated components of new or
changed IM processes.

Information Process Improvement - DRM


Contributes to evaluating the factors that must be addressed in the change
programme. Helps in the implementation of changes in the IM process.
Investigates, documents and analyses current IM processes, identifies the
organisational units which undertake and support the IM processes.
Identifies alternatives, assesses feasibility and recommends new
approaches.
Information Process Change Management - DRM
Helps with information process improvement testing, implementation and
change management. Helps in the design and execution of acceptance
tests, business trials, implementation plans and change management plans.
Helps in the resolution of performance issues by interacting with users,
business teams and subject matter experts.
Document Analysis
Investigates document and records requirements and applies analysis and
quality assurance techniques, to establish, modify or maintain document
collections and associated components (document metadata and taxonomy
structures).

Business Analysis:
Takes responsibility for investigative work to determine requirements and specify
effective business processes, through improvements in information systems, data
management, practices, procedures, organisation, and equipment. Applies and
monitors the use of required modelling and analysis tools, methods and standards.
Conducts investigations at a high level for strategy studies, requirements
specifications and feasibility studies. Defines plans and justifies (in business terms)
projects to develop/implement automated and non-automated components of new or
changed processes.

Business Process Improvement:


Analyses business processes; identifies alternative solutions, assesses feasibility
and recommends new approaches. Contributes to evaluating the factors that must
be addressed in the change programme. Helps establish requirements for the
implementation of changes in the business process.

Business Process Testing:


Designs and manages tests of new/updated processes. Specifies test environment
for whole lifecycle testing (e.g. using a model office concept). Manages the
selection/creation of relevant scenarios for testing and ensures that tests reflect
realistic operational business conditions. Ensures that tests and results are
documented, reported to stakeholders and are available for specification of user
instructions.

Consultancy:
Provides well-informed advice, typically within a specific technical specialism,
ensuring that it is properly understood and appropriately exploited, to enhance the
effectiveness of significant activities

Knowledge Management:
Develop and maintain in-depth knowledge of the business, processes, applications,
information and data. Participate in the Business Analyst Network and learn from and
share information with colleagues within IT and the businesses.

Job Dimensions Direct Budget: n/a


Indirect business/project budget: n/a
Direct Reports: n/a

Experience and Qualifications


Qualifications
A four-year college degree in Management Information System (MIS) or
Computer Science or any business course
Knowledge in Business Analysis techniques
Experience on Information Management discipline
Experience with oil & gas industry or knowledge of the oil & gas business.

Specific qualifications
Understanding of the Document and Records Management Framework
practices and understands what is required to implement them effectively.
Has solid understanding of the Document and Records support / services /
operations environment. Is also knowledgeable of the Document and
Records Management business process and understands how it fits in the
relevant processes of the business.
Knowledge of the definition and application of meta data in conjunction with
information publishing and retrieval
Knowledge of Record Management Policy and Processes (i.e. Work Group
Type Solutions, File plans, Record Types)
Knowledge of, and experience in the use of, electronic and physical
document management systems including Livelink and SharePoint
Knowledge of Virtual Collaboration Tools (Microsoft Office Communicator,
LiveMeeting)
Knowledge of various country regulatory requirements, Trade Controls,
Privacy and Legal Controls
Experience in project management, in particular Business Requirements
Definition and Management processes
Effective communication (oral and written) and stakeholder engagement
skills
Ability to work with and influence a broad community of people from a
variety of disciplines and varying levels of IM skills

Competences Demonstrated evidence of Enterprise first values and behaviours will be taken into
account during the selection process.

I&D Value Exploitation -- Knowledge level


I&D Strategy and Governance -- Knowledge level
I&D Lifecycle & Quality Management -- Knowledge level
I&D Design Integrity Knowledge level
Business Analysis Techniques -- Skill level
Business Process Improvement Techniques Knowledge level

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