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AALAT L.L.

C
Credit controller

To manage a portfolio of account receivables in an efficient and effective manner and in

accordance with ALAT Target . To provide a top class account management support for

customer’s through pro-active account management to ensure that they

Job Description

Title      CREDIT CONTROLLER


Department(s) FINANCE /OP

Reports to FM/ FC

Minimum requirements

To manage a portfolio of account receivables in an efficient and effective manner and in accordance
with ALAT Target . To provide a top class account management support for customer’s through pro-
active account management to ensure that they
PRINCIPAL ACCOUNTABILITIES
1- Responsible for collecting all receivables outstanding from our debtors by effectively managing a
portfolio assigned

2- Provide a competent, courteous, efficient & proactive after sales customer service to ensure we
keep our customers happy.
3- Ensure our customers strictly adhere to the credit terms prescribed which will assist the ALAT
Team in reaching the target .
4- Identify problems, recommend remedies & ensure timely follow up to resolve the problems &
issues thus ensuring premium aftersales customer service.
5-Authenticate & control Credit/Debit Notes issuance so that the revenue does not get adversely
affected unnecessarily.
6-Proactively monitor client accounts and try to restrict our exposure to Doubtful & Bad Debts.
7-Provide periodic reports & lists as needed to ensure all problem areas are highlighted and there is a
smooth workflow.
8-Maintain good and friendly business relations with our customers (internal & external) to showcase
& enhance ALAT Business Decision Making
The jobholder is required to plan call cycles on a daily basis, update Collect with information and
ensure a daily update of collection figures. The jobholder will also be required to plan customer visits
that may be deemed necessary

SKILLES REQUIRED

Bachelor of Science or Commerce or/and Major in Accounting.


• Proficiency in MS Office.
• One year experience in an accounts receivables or in accounting environment or a customer
service environment.
• Sound analytical & customer service skills.
• Excellent telephone skills
• Good written & oral communication skills.
• Tolerance for stress in a difficult role.
• Adheres to policy & procedures
• Focus on ensuring the customers are happy
• Good team player
• Excellent Planning & Organizing skills
• Ability to effectively explore alternatives so as to reach common results
• Achievement driven
• Attention to detail
• Ability to adapt behavior to different environments, roles and situations, whilst
Benefit :

The company offer right package for right person as per industry plus other allowance .
Disclaimer
The above statements are intended to describe the general nature and level of work being performed
by people assigned to this classification. They are not to be construed as an exhaustive list of all
responsibilities, duties, and skills required of personnel so classified. All personnel may be required to
perform duties outside of their normal responsibilities from time to time, as needed.

Additional information
HR use only
Job code
Generic title
Pay grade
Management? (Yes/No)
E/NE status
Last revised

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