Labour turnover worksheet (two years)

LABOUR CONCLUSION
TURNOVER Is this high/low?
What does the high/low labour turnover say about the business?
No of staff leaving per
How can the business decrease their labour turnover? (if applicable)
year
Why might the employees be leaving?
Average number of
staff

x100
2011 -XYZ
CLEANING
18 CLEANERS
7 cleaners left
2011- ABC
CLEANING
9 CLEANERS
and only 2 have
left
2016 123
Cleaning
150 cleaners
30 left last year
2015 321
Cleaning
1200 cleaners
84 cleaners left
2014 987
Cleaning
650 cleaners
35 left
 LABOUR CONCLUSION
TURNOVER Higher labour turnover = expensive to recruit and train new cleaners = but
No of staff new workers bring fresh ideas and energy to a business

leaving per year Reasons for high turnover may include; hiring wrong people in the first place,
lack of motivation, hygiene factors, wage rates, availability of other
Average
number of staff
x100
2010 -
XYZ
CLEANING
18 CLEANERS
now but 5
cleaners left last
year
2010 -
ABC
CLEANING
9 CLEANERS
today and but 7
left this year
Possible Answers
LABOUR CONCLUSION
TURNOVER Higher labour turnover = expensive to recruit and train new cleaners = but
No of staff new workers bring fresh ideas and energy to a business

leaving per year Reasons for high turnover may include; hiring wrong people in the first place,
lack of motivation, hygiene factors, wage rates, availability of other
Average
number of staff
x100
2011 -XYZ 7/18 x100 This is higher than ABC so obviously they have a number of
staffing issues, they may be losing staff to the other company or
CLEANING 38% may not be paying the right rates for the industry. As its an
18 CLEANERS unskilled job employees will go in and out of the profession until
now but 7
they find something else that is batter paid ad has better
cleaners left last
year
prospects. So it could be an industry wide problem.

2011- ABC 2/9 x100 This compares favourably to the other company but is still high.
This could have been due to natural wastage retirement rather
CLEANING 22% than dissatisfaction.
9 CLEANERS How does
today and only 2
have left this this
year compare
with the
previous
year?
 LABOUR CONCLUSION
TURNOVER Higher labour turnover = expensive to recruit and train new cleaners = but
No of staff new workers bring fresh ideas and energy to a business

leaving per year Reasons for high turnover may include; hiring wrong people in the first place,
lack of motivation, hygiene factors, wage rates, availability of other
Average
number of staff
x100
2010 - 5/18 x100 This figures shows that the labour turnover is on the rise.
Management would need to look at more data (years) if it is
XYZ 27.7% available and see what the problems are. Possibly staff have
CLEANING been asked to clean more offices for no more money so that
18 CLEANERS management can fulfil their profit objectives. If this is the case
now but 5 then they have an opportunity to cut costs from continually
cleaners left last recruiting if they raise wages.
year
2010 - 7/9 x 100 Very high indeed indicating that there are serious management
issues regarding the employees that needs to be looked at
ABC 77.7% urgently. As their other figure is 50% lower they have obviously
CLEANING successfully addressed whatever the issue was. Sometimes a
9 CLEANERS poor manager can make an entire team leave through
today and but 7 unhappiness with the job. If this manager is removed the team
left this year may return.