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QUALITY MANUAL

Description of Processes and Interaction


Page 1 of 2

Continual Improvement of the


Quality Management System

Requirements Customer

Contract Requirement
Product Review
Resource
Realization Management
(Refer Page 2 Inspection and
for more details Testing Plan Resource Management and
of each process) Training
Supplier selection /
re-evaluation
Design / Development

Inspection Results
Activities
Safety and other
regulations

Fabrication Planning Purchasing


Design / Drawing Modifications

Receiving & Inspection


of Purchased mat'l.

Raw Mat'l Storage


Management
Responsibility
Raw mat'l Issuance
for fabrication Management
Review Meeting

Contractual Responsibility, Authority


Agreement and Communication

Management Review Inputs


Fabrication and Fabrication and Fabrication and
Inspection (Trial Twr) Inspection (Mass Prod.) Inspection (Test Twr)

Proto Erection and Galvanizing and


Inspection Inspection (Test Twr)

Measurements, Analysis
Tower Test
(Outsourced Process)
and Improvements

Control of nonconforming
Galvanizing and Product
Inspection Control of measuring & Corrective / Preventive
monitoring Instruments Actions

Packing, Marking
and Storing
Internal
Quality Audits

Pre-shipment
Inspection
Customer Satisfaction
Analysis

Shipping

Products

Claims / Complaints

Customer
Feedback

Legend : Process Flow Processes linked with "Control of nonconforming product" and "Corrective / Preventive Actions".
Information Flow Processes linked with "Control of measuring & monitoring instruments".

Bilateral Information flow

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QUALITY MANUAL

Description of Processes and Interaction


Page 2 of 2

Product Realization Processes


Process Process Process Applicable Measurables
Owner Inputs Outputs Procedure (Monitoring)
Contract Requirement Review
Contract Documents / Contract Review Form
Sales PRT 01.01 One for each Project
Specifications / CIF / TIF
Inspection and Testing Plan
Inspection & Testing
QA/QC CIF / TIF PRT 02.01 One for each Project
Plan
Design / Development Activities
CIF / TIF / ITP / Design / Drgs /
Engineering PRT 03.01 Tower Testing Results
Design Spec Bill of Material

Purchasing
PO / Purchased
Purchasing Purchase Info. PRT 04.03 PR / PO Compatibility
Materials

Receiving & Inspection of Purchased mat'l.


Receiving / Insp. No. of days to complete
QA/QC PO / MTC / Materials PRT 05.03
Report receipt

Fabrication Planning
Drg / BOM / Raw mat'l request / Scrap % /
Prod. Plg. & Control PRT 06.01
Delivery Program fab. Detail Data Errors

Raw mat'l Issuance for fabrication


Rejection in Mat'l
Materials Raw Mat'l Request Raw Mat'l Receipt PRT 07.01
issuance

Fabrication and Inspection


CNC Data, Raw Mat'l., Production
Mfg. Black Fabricated mat'l. PRT 08.03-05
Fab. Details Efficiency %

Proto Erection and Inspection


Black Fabricated Structure released
Mfg. PRT 09.01 No. of Drg. Errors
material for Mass Prod'n

Galvanizing and Inspection


Black Fabricated Galv. Rejection / Ash &
Galvanizing Galvanized Material PRT 10.02
material Dross Production

Packing, Marking and Storing

Galvanizing Galvanized Material Mat'l ready for shipment PRT 11.04 Final Inspection Results

Pre-shipment Inspection
Final Inspection Result /
QA/QC Finished Product Finished product release PRT 11.08
Customer Feedback

Shipping
Shortage Claim /
Shipping Finished product release Shipment PRT 11.11
Customer Complaint

Supplier selection / re-evaluation

QA/QC Suppliers Approved Suppliers PRT 04.01 Approval of all suppliers

Control of measuring & monitoring Instruments


Monitoring / Measuring Calibrated Instruments / Calibration of measuring
QA/QC PRT 12.01
Instruments Results / monitoring instruments

Issued by: Approved by:

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