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Communication Management
Communications Information Performance Administrative
Planning Distribution Reporting Closure
1 Communications Planning
Process of determining the project stakeholder information needs and
defining a communication approach.
Communications Planning
The communications management plan should describe:
Collection & filing Distribution Format Communications
structure structure schedule
how and where what for key project e.g. due dates
information should information information: of main reports,
be collected and goes to whom, e.g. templates dates of
stored; electronic when and how and examples important
file mgt ( e.g. for change meetings
written/orally)? requests,
status
reports, pdf,
word, etc.
T. Abady, DWU 2017
2 Information Distribution
Use technology to facilitate information distribution
e-mail, project network folders, document, intranet/extranet
4 Administrative Closure
The process of monitoring and controlling
communications throughout the duration of the project life
cycle.
Project communications
Status of deliverables, schedule progress and costs incurred.
Stakeholder Management
1 Identify Stakeholders
This process takes place before the detailed planning
stage begins.
Purpose:
Identify stakeholders
Analyse the project relationship with them to establish
Summary
One of the key objectives of any project must be to
managing and maintaining stakeholder satisfaction.
This management is a continual process of
communication between the project manager and the
stakeholders in order to;