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JAWABAN
1 E Commerce .adalah
The use of information technology
2. E-Marketing Today
Power shift from sellers to buyers
Marketing fragmentation: mass market to one customer
Death of distance
Time compression
Environmental factors
1. Legal factors
2. Technological factors
3. Market-related factors
SWOT analysis
4. Strengths
5. Weaknesses
6. Opportunities
7. Threats
C. Plan objectives
Objectives are typically related to task, measurable quantity and timeframe.
Most e-marketing plans seek to:
Increase market share
Increase sales revenue
Reduce costs
Achieve branding goals
Improve databases
Achieve customer relationship management goals
Improve supply chain management
D. E-Marketing strategy
Marketers craft strategies for the 4 Ps and relationship management to achieve
plan objectives.
i. Product strategies
ii. Pricing strategies
iii. Distribution strategies
iv. Marketing communication strategies
v. Relationship management strategies
These are referred to as Tier 2 tasks or strategies.
CRM/PRM Segmentation
Targeting
Differentiation
Positioning
E. Implementation plan
Tactics are used to achieve plan objectives
Marketing mix (4 Ps) tactics
Relationship management tactics
Marketing organization tactics
Information-gathering tactics
F. Budget
The plan must identify the expected return from marketing investments.
Revenue forecast
Intangible benefits, such as brand equity
Cost savings
E-Marketing costs
Technology
Site design
Salaries
Marketing communication
G. Evaluation plan
Marketing plan success depends on continuous evaluation.