Operational Support System (OSS)

Network Creation
Network Planning
Network Design
Network Inventory Management
Network configuration
Service Fulfilment
Customer Order enrichment
Order management
Service Provisioning
Service Activation
Order Forecasting & Operations Planning
Test & Activation
Billing Assurance

Service Assurance
Alarm and Fault Management
Problem Management
Performance Management
Service Level Management
Integrated Service Desk (L1)
CSAT/NPS Predictive Analytics
Churn Risk & Motivation Prediction

DIGITAL FIELD FORCE

Business Support System (BSS)
Customer Relationship Management
Channel & Collaboration
Omni-channelling
Marketing & Sales Management
Campaign Management
Sales funnel management
Customer Management
Customer Relationship Management
MS Dynamics / Salesforce / Oracle Cloud / Sibel CRM
Billing & Revenue Management
Revenue Assurance
Invoicing
Rating Engine management

Service Management & Operations

Self-Service Management
IVR Management
Analytics & Reporting Management
Service Quality Management

Supplier & Partner Relationship Management