AIRLINE

Developing an operational HR team fit to lead in a rapidly growing business

THE BUSINESS THE CHALLENGE THE SOLUTION

Facilitation
European low cost airline
Building an effective
HR Leadership team:
of team meetings and
off-sites, creating an
company
environment for honest
sharing and challenges
TRUST between team
Build a culture of trust in the team
Operating in over 30
30 countries
Innovative interventions
to encourage team to
discuss issues
EMPOWERMENT
Team to create, own and
Rapid expansion manage plans together Coaching of team
1995
since 1995 sessions to form strategies
and plans

PERFORMANCE Development and

Over 10,000 staff Pull together all direct reports to work facilitation of wider
effectively as one top leadership team departmental
for the operational unit workshops

THE RESULTS

Scored highest on Co-creation and Team working more Team now able to Team created people
inter-term trust within ownership of operational effectively have gritty and difficult strategy and pushed out
whole company plan by team conversations to rest of unit

ADIS
SALUT
HOLA BRAND
Hi! bye
HALLO

Now understand Think about how they and Developed and owned a Individuals recognise HR function operating
leadership styles of their language makes an brand for the unit value of sharing to their very effectively for
colleagues impact team members business

THE QUOTE

This was a very fast growing company
and there was a need for things to be
now. This adds a cultural element when
you are dealing with leadership and the
style of consultant you bring in.
The challenges were no different from My experience of working with Relume
what the other operational teams faced. has been very positive. They take you
The challenge was how I was going to on quite a challenging journey in a very
get people to where I needed them to be supportive and caring way
in a cultural environment in which they
were not used to having the real, gritty
conversations.

Alita Benson Former Group People Director