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10.24.16
The purpose of this magazine is to provide a glimpse into the
world of teens in the US through the lens of what they find
cool. Cool is an indication of what people pay attention to,
what gets them excited, and can often act as a
manifestation of their hope and dreams. Unlike
millennials, this group is ambitious, engaged, and feel like they
can change the world. For Generation Z, whats cool is also a
representation of their values, their expectations of
themselves, their peers, and the brands they hold in the
highest regard. What youre looking at is proprietary research
conceived and executed by the Brand Team for Consumer
Apps at Google. We hope it serves as glimpse into the minds of
the most informed and connected generation yetGen Z.
COOLBOOK@GOOGLE.COM.
DEFINING COOL..........................................................................................................2
TECHNOLOGY..............................................................................................................................................3
SOCIAL MEDIA..........................................................................................................................................4
BEAUTY, CLOTHES & FASHION............................................................................................................5
CELEBRITIES & MUSIC.........................................................................................................................6
VIDEO GAMES & MEDIA ENTERTAINMENT....................................................................................7
SPORTS, FOOD & DRINK, READING & KNOWLEDGE...................................................................8
Generation Z includes those born between the mid-1990s to early
BRAND COOLNESS..................................................................................................9
2000s, however this research is focused on 13-17 year olds.
METHODOLOGY.......................................................................................................................................23
or household purchases 5
FOOTNOTES............................................................................................................................................24
Gen Z has an enlightened definition of what it means to be cool.
The activities they think are cool represent their GENDER DIFFERENCES:
generational power struggle between technology
and RL (real life). Research suggests males and females decide whats
cool in different ways.
Teens feel something is cool if its unique, impressive,
interesting, amazing or awesome. Something Male: More likely to be persuaded something is cool
becomes cool when it brings joy or happiness or by fads/friends.
is unique enough to stand out from everything.
Female: More likely to determine something is cool
based on how it makes them feel.
1 2
MOBILE IS STILL KING GEN Z SMARTPHONE OWNERSHIP SOCIAL MEDIA IS FOR CONSUMING
Smartphones, all-things iOS, and
VR/Augmented Reality are the
4.9% OTHER
2.5% WINDOWS
MALE
AND CONNECTING, NOT SHARING.
38.6% iOS
coolest things in tech. Snapchat, and Instagram are the coolest platforms.
Facebook is still a daily habit for most teens for consumption
and stalking, but they rarely post and its not seen as cool.
Snapchat gives a medium to connect with friends in a fun way, without
43.6% ANDROID
10.4% DONT
USE A SMARTPHONE
having to worry about them sharing your thoughts (unless they screenshot!).
FEMALE - Female, 17, GA, Suburban
2.8% OTHER
new VR
46.2% iOS
t ha t t he
I think O culus Rift
USAGE BY GENDER EACH PLATFORM
k e th e
headsets li really cool.
a re
38.8% ANDROID
or HTC Vi ve
in g th ing s that
They are d o GENDER BREAKDOWN
ssible.
8.7% DONT
we re n t po
previously
USE A SMARTPHONE
TOTAL Male
3.9% OTHER
Female
, Urban
3.1% WINDOWS
41.3% ANDROID
Instagram 51.9% 67.9%
Google+ 44.0% 40.3%
9.6% DONT Pinterest 9.0% 45.4%
USE A SMARTPHONE
Total: 468 532
Source: Google/YouGov web-based, U.S., PollingPoint panel: n=1,100 respondents age 13-17, June 2016. Source: Google/YouGov web-based, U.S., PollingPoint panel: n=1,100 respondents age 13-17, June 2016.
3 4
ITS COOL TO BE YOU. BEING BEAUTIFUL IS BEING YOURSELF. MUSICIANS TOP THE CHARTS OF COOL CELEBRITIES. CELEBRITIES THAT
ARE PHILANTHROPIC AND GENUINE ARE THE COOLEST.
But, teens also acknowledge that appearance is another way to be
Most mentioned celebs:
beautiful and their favorite brands to help them do that include: MAC,
Steph Curry
Clinique, NARS, Maybelline, Neutrogena, Tarte, and Too Faced.
Ariana Grande
Selena Gomez
Confidence is beautiful. Or having emotional strength and
integrity. Beauty isnt just someones outward appearance. Chance the Rapper
-Female, 17, NC, Suburban
Emma Watson
5 6
TEAM SPORTS ARE THE COOLEST AND MOST COMMON WAY FOR GEN
GEN Z IS THE MOST AWARE REAL-TIME MEDIA IS A MUST. Z TO CONNECT IRL, AND SERVES AS THE ANTIDOTE TO TECH-OVER-
GENERATION IN RECENT HISTORY, SO STREAMING VIDEO AND MUSIC KILL. TEENS LOVE SPORTS FOR THEIR TEAMWORK,
ITS NO WONDER MOST TEEN BOYS BRANDS ARE AT THE TOP OF THE LIST COMPETITIVENESS AND THE RELAXING OUTLET THEY PROVIDE.
SEE VIDEO GAMES AS A COOL OF OF COOL FOR GEN Z, WHO EXPECT
ESCAPE FROM REALITY. AND AVIDLY CONSUME ON-DEMAND
Football and Basketball are the most watched sports by teens, but Soccer,
INFORMATION AND ENTERTAINMENT.
Video games were on top of the Basketball and Running/Track are the most played sports.
THE LEGEND OF ZELDA 3. SPOTIFY According to teens, pizza, Oreos, chips, and ice cream are cool. Teens love
COD BLACK OPS 4. HULU junk food and get almost 17 percent of their calories from fast food.6
7 8
When I think cool I imagine companies
that do great things for customers/employees E TO P 10 CO OL EST BRANDS ARE... (DRUM ROLL
PLEASE!)
AND TH
9 10
Brand Coolness by Aided AWARENESS: GEN Z
1,100 TEENS (13-17) WERE ASKED TO RANK 122 BRANDS BASED ON HOW COOL THEY ARE. HERES WHAT THEY SAID:
10.0 McDonalds
AT&T Facebook
Pizza Hut
Snapchat
Apple YouTube
Samsung
Sprint Toyota Instagram Google
Yahoo Wendys Sony
Twitter Microsoft
Starbucks Coca-Cola Nike Netix
Facebook Messenger Honda Walmart Amazon Doritos Oreo
Pepsi Target
Verizon Ford Kool-Aid Dominos Gatorade Playstation
Red Bull Kelloggs
Chevrolet Disney
J.C. Penney Dell Chipotle Chik-Fil-A Chrome Xbox
Dove Vine Best Buy Nintendo
ESPN Ebay Android
Old Spice Nestle Hulu
Axe
Kraft Wii
Old Navy
Victorias Secret
Pinterest BMW
Puma Spotify Jordan
Lego Beats by Dre
Neutrogena
Uber Calvin Klein Vans
Levis Forever 21
7.5
HBO
People Adidas
Buzzfeed Audi
Converse GoPro
HP
LG Corporation Costco
Under Armour Pink
TMZ United Airlines
Polo
EA Sports
Abercrombie
Hollister
Whatsapp
Southwest MAC
The Wall Street Journal Tesla
IN-N-OUT
Urban Outtters
Burts Bees
Nexus
Bose
5.0
H&M
Chanel
Asus
Lyft
Nordstrom
Virgin America
Oakley
2.5
Quicksilver Sunglass Hut
Vice
LuLulemon OPI
Line
Supreme
Zara Nest
Patagonia
0.0
Uniqlo
4 5 6 7 8 9
10.0 McDonalds
Pepsi YouTube
Pizza Hut
Walmart Coca-Cola Instagram Netix
Starbucks Apple Amazon Google
AT&T Playstation
Facebook Messenger Wii Microsoft Facebook Nike
Verizon Snapchat
Twitter Dove Best Buy Sony Xbox Target
ESPN Wendys Android Chrome
Ebay
Kelloggs Ford Nintendo Samsung
Oreo
Sprint Yahoo Old Navy Honda Toyota Adidas
Lego HBO
Chipotle Victorias Secret
Nestle Calvin Klein Levis
J.C. Penney Forever 21
Axe Chik-Fil-A Chevrolet
People Dell Converse
Vans Spotify
Kraft Old Spice Costco BMW
HP Uber
Pinterest
7.5BRAND COOLNESS BY
Hollister Buzzfeed Hulu
TMZ Vine Audi
EA Sports Neutrogena Beats by Dre
Abercrombie H&M
LG Corporation Under Armour
The Wall Street Journal
MAC
Whatsapp
Southwest Bose
Burts Bees
Tesla
Nexus Nordstrom
5.0 Asus
Sunglass Hut
Lyft
Quicksilver
Virgin America Vice
LuLulemon
2.5
Zara
OPI
Line Patagonia
Supreme
Nest
Uniqlo
0.0
4 5 6 7 8 9
15 16
MILLENNIALS AND GEN Z HAVE DIFFERENT IMPRESSIONS OF GOOGLE:
TO MILLENNIALS: TO GEN Z:
Google = serious + functional Google = fun + functional To teens, Google means having all the information you could ever need
at your fingertips, which is remarkable. Teens also think Google is cool
because it is popular (search engine), innovative (self driving cars, glass),
creative (Google Doodles and easter eggs) and has good values.
Google is really cool because it is an innovator. A trend setter. Google is not only a powerful search
engine, but great at everything it does, from email to documents. Google products are easy to use and
work well. As a company, Google also stands for education and creativity, shown by the science fairs and
doodles contests they host.
Millennials Teens:
quick engine help
SEARCH
FAST
SEARCH
fun
pictures
simple technology
easy CHROME
corporation
practical
drive
useful fun
POPULAR
money
effective
HELPFUL
homework searching
Wikipedia
browser
SMART good information efficient
simple
innovative android
awesome
INTERNET
best search engine
convenient Google colorful videos unique pictures resourceful
awesome
great Google popular
search engine
google play
images
YouTube
AMAZING
Android research
questions creative
interesting wikipedia translate
17 18
YouTube
is cool i s h o w
variety because #netflix a n d c h i l l
and bre of its
From DI a d th of v s . . . u m c o n n e c t .
Y to ideos. teen i t
to news makeup c o o l b e c a u s e
, YouTu
be keeps
tutorials Netflix is , w e ll
connecte , w e l l l o v e d
d and i
n the k
Gen Z is well used
The pric now. n d w e l l s t o c k e d .
e is rig
ht too! priced a
Teens go cra
zy for
Oreos! Oreos
are cool
because of t
he variety of
delicious flav
Finding information quickly ors and the
cute/funny ma
is important to busy Gen Z. rketing.
They think Chrome is
cool because its fast,
reliable and easy to use.
19 20
Gen Z never knew the world before the internet - before
everything you could ever need was one click away. They LETS NOT STOP HERE! Ask yourself:
never knew the world before terrorism or global warming.
As a result, Gen Z is the most informed, evolved, and 1. What surprised you and why?
empathetic generation of its kind. They value information, 2. What are you dying to know more about?
stimulation, and connection, evident by their affinity for
YouTube, Google, and Netflix. 3. Are there any ways you can use this information to evolve your current
work efforts?
They also have high hopes for the brands they choose. From 4. What did we miss? Are there any categories you would have included?
Nike to X-Box, they expect big things. As professionals, we
should see this as our challengeto live up to the standard 5. Look back to the coolness graphwas anything surprising?
Gen Z has set for us and to continue to inform, inspire, and
21 22
WE COMMISSIONED 3 RESEARCH STUDIES IN THE UNITED STATES 1. Meet Generation Z. CBS News.
TO GATHER THE DATA FOR THIS MAGAZINE. 2. Williams, Alex. Move Over, Millennials, Here Comes
Generation Z. The New York Times. September
YouGov administered a study using its web-based PollingPoint panel to a na- 2015.
tionally representative sample of 400 teens ages 13 to 17 and 800 millennials
ages 18-25 from May 25 to May 31, 2016. This primarily quantitative data was 3. Oster, Erik. This Gen Z Infographic Can Help Mar-
used for most of our brand insights and comparisons between teens keters Get Wise to the Future Here come the social
and millennials. natives. AdWeek. August 2014.
YouGov administered a second study using the same web-based PollingPoint
4. Lane, Sylvan. Beyond Millennials: How to Reach
panel to a nationally representative sample of 1100 teens ages 13 to 17 from
Generation Z. Mashable. August 2014.
June 30, to July 11, 2016. This survey provided more detailed information around
teens attitudes towards the specific brands we discussed in this magazine.
5. Heller, Laura. Move over Millennials, Generation Z Is
Gutcheck administered a qualitative survey via an online Instant Research In Charge. Forbes. August 2015.
Group (IRG) where 67 teens ages 13 to 17 answered open-ended questions and
follow-ups posted by a trained moderator from June 27 to July 1, 2016. This 6. Sundeep Vikraman, M.D., M.P.H. Caloric Intake From
research provided many of the insights for the activities teens think are cool and Fast Food Among Children and Adolescents in the
most of the teen quotations used throughout the publication. United States, 20112012. Centers for Disease
Control and Prevention. September 2015.
23 24
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