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4. Avoid clues in your scenarios. Dont mention the names of section of the
website or links.
The goal of these scenarios is to count clicks, watch users take wrong turns
and struggle, etc. So that you can redesign the website as best you can.
Example Scenario
1. Speak Up Early. Dont let people get away with not doing their work. The
more you do, they more they wont. The sooner you speak, the less mad
youll be, and the easier the conversation will be.
Dont accuse, ask them what happened and how they see the situation. They may
not have the skill to complete the task or may need further support.
Dont go one-on-one. Speak with the rest of the team before you speak with this
person.
There is no reason to not do work. Even if you have a sick child at home, you still
have to do your job.
2. Give an Opportunity for them to make up work or do extra work on the next
step.
3. Speak to the Boss: If these first 2 steps dont work, then speak to the boss
(me). Make sure you have ample evidence (your objectives list, for
instance, and who was assigned what).
In this class, if I am approached by an anonymous team member(s) that someone
is not doing their work and there is proof of this slacking then that person will
receive 25 points off their teams final grade.