What is an outbound call centre

What is an Outbound Call Centre?

An outbound call centre is a business activity where a collection of call centre agents make
outgoing calls to prospective or existing customers. This activity is usually technology enabled
- typically using a predictive dialler - so that large numbers of calls can be made per hour.
The most common uses of outbound call centres are:
Proactive customer service (e.g. informing of delays, problems, delivery
arrangements, etc.)
Sales calls to new (prospective) customers
Renewals (sales calls to existing customers)
Cross-selling or up-selling sales calls to existing customers
Debt collection
Customer satisfaction surveys
Market research
Appointment booking
 ! Plan 599
Plan Name ! Plan 599
Monthly Rental (Rs.) Rs 599
Activation charges/fees (Rs.) Rs 250 PEF charges (Refund will be Rs. 50 in 6th bill and Rs. 100 each in subsequent two bills
RefundablesecurityDeposit -
(Rs.)
Free AirTime(FAT) You have to opt for 20 !-plan packs in multiples of: 100 Mins. Local !-Pack; 90 Mins. STD !-Pack;
135MB 3G !-Pack; 250MB 2G !-Pack; 350 L/N SMS !-Pack; 6 Mins. US/Can/UK-Fixed ISD !-
Pack; 40 OG Mins. Roaming !-Pack
Other Discounts -
SMS -
Data -
Voice Call tariffs (Rs. Per Min)
Local
Idea to Idea 50p
Idea to Other Mobile 50p
Idea to Fixed Line 50p
STD
Idea to Idea 50p
Idea to Other Mobile 50p
Idea to Fixed Line 50p
SMS
Local 50p
STD 50p
ISD 5
Roaming (On Idea Network)
Incoming Rs 0.45/min
Local Outgoing Rs 0.80/min
STD Outgoing Rs.1.15/min
SMS (Local/ STD/ ISD) Rs 0.25/0.38/5.00

! Plan 399
Plan Name ! Plan 399
Monthly Rental (Rs.) Rs 399
Activation charges/fees (Rs.) Rs 250 PEF charges (Refund will be Rs. 50 in 6th bill and Rs. 100 each in subsequent two bills
RefundablesecurityDeposit -
(Rs.)
Free AirTime(FAT) You have to opt for 12 !-plan packs in multiples of: 100 Mins. Local !-Pack; 90 Mins. STD !-Pack;
135MB 3G !-Pack; 250MB 2G !-Pack; 350 L/N SMS !-Pack; 6 Mins. US/Can/UK-Fixed ISD !-
Pack; 40 OG Mins. Roaming !-Pack
Other Discounts -
SMS -
Data -
Voice Call tariffs (Rs. Per Min)
Local
Idea to Idea 50p
Idea to Other Mobile 50p
Idea to Fixed Line 50p
STD
Idea to Idea 50p
Idea to Other Mobile 50p
Idea to Fixed Line 50p
SMS
Local 50p
STD 50p
ISD 5
Roaming (On Idea Network)
Incoming Rs 0.45/min
Local Outgoing Rs 0.80/min
STD Outgoing Rs.1.15/min
SMS (Local/ STD/ ISD) Rs 0.25/0.38/5.00

! Plan 299
Plan Name ! Plan 299
Monthly Rental (Rs.) Rs 299
Activation charges/fees Rs 250 PEF charges (Refund will be Rs. 50 in 6th bill and Rs. 100 each in subsequent two bills
(Rs.)
Refundable security -
Deposit (Rs.)
Free AirTime(FAT) You have to opt for 8 !-plan packs in multiples of: 100 Mins. Local !-Pack; 90 Mins. STD !-Pack; 135MB
3G !-Pack; 250MB 2G !-Pack; 350 L/N SMS !-Pack; 6 Mins. US/Can/UK-Fixed ISD !-Pack; 40 OG
Mins. Roaming !-Pack
Other Discounts -
SMS -
Data -
Voice Call tariffs (Rs. Per Min)
Local
Idea to Idea 50p
Idea to Other Mobile 50p
Idea to Fixed Line 50p
STD
Idea to Idea 50p
Idea to Other Mobile 50p
Idea to Fixed Line 50p
SMS
Local 50p
STD 50p
ISD 5
Roaming (On Idea Network)
Incoming Rs 0.45/min
Local Outgoing Rs 0.80/min
STD Outgoing Rs.1.15/min
SMS (Local/ STD/ ISD) Rs 0.25/0.38/5.00

! Plan 199
Plan Name ! Plan 199
Monthly Rental (Rs.) Rs 199
Activation charges/fees (Rs.) Rs 250 PEF charges (Refund will be Rs. 50 in 6th bill and Rs. 100 each in subsequent two bills
RefundablesecurityDeposit -
(Rs.)
Free AirTime(FAT) You have to opt for 4 !-plan packs in multiples of: 100 Mins. Local !-Pack; 90 Mins. STD !-Pack;
135MB 3G !-Pack; 250MB 2G !-Pack; 350 L/N SMS !-Pack; 6 Mins. US/Can/UK-Fixed ISD !-
Pack; 40 OG Mins. Roaming !-Pack
Other Discounts -
SMS -
Data -
Voice Call tariffs (Rs. Per Min)
Local
Idea to Idea 50p
Idea to Other Mobile 50p
Idea to Fixed Line 50p
STD
Idea to Idea 50p
Idea to Other Mobile 50p
Idea to Fixed Line 50p
SMS
Local 50p
STD 50p
ISD 5
Roaming (On Idea Network)
Incoming Rs 0.45/min
Local Outgoing Rs 0.80/min
STD Outgoing Rs.1.15/min
SMS (Local/ STD/ ISD) Rs 0.25/0.38/5.00
 ! Plan 999
Plan Name ! Plan 999
Monthly Rental (Rs.) Rs 999
Activation charges/fees (Rs.) Rs 250 PEF charges (Refund will be Rs. 50 in 6th bill and Rs. 100 each in subsequent two bills
RefundablesecurityDeposit -
(Rs.)
Free AirTime(FAT) You have to opt for 50 !-plan packs in multiples of: 100 Mins. Local !-Pack; 90 Mins. STD !-Pack;
135MB 3G !-Pack; 250MB 2G !-Pack; 350 L/N SMS !-Pack; 6 Mins. US/Can/UK-Fixed ISD !-
Pack; 40 OG Mins. Roaming !-Pack
Other Discounts -
SMS -
Data -
Voice Call tariffs (Rs. Per Min)
Local
Idea to Idea 50p
Idea to Other Mobile 50p
Idea to Fixed Line 50p
STD
Idea to Idea 50p
Idea to Other Mobile 50p
Idea to Fixed Line 50p
SMS
Local 50p
STD 50p
ISD 5
Roaming (On Idea Network)
Incoming Rs 0.45/min
Local Outgoing Rs 0.80/min
STD Outgoing Rs.1.15/min
SMS (Local/ STD/ ISD) Rs 0.25/0.38/5.00

Idea Bumper Plan @ 1599

Plan Name Idea Bumper Plan @ 1599
Monthly Rental (Rs.) Rs1599
Activation charges/fees (Rs.) Rs 50
Refundable security Deposit (Rs.) Rs 850
Free AirTime(FAT) 10,000 Local/National/Roaming Mobile Mins
Other Discounts
SMS 1,000 Local/National SMS
Data 8 GB of 3G Data
Voice Call tariffs (Rs. Per Min)
Local
Idea to Idea 0.3
Idea to Other Mobile 0.3
Idea to Fixed Line 0.6
STD
Idea to Idea 0.6
Idea to Other Mobile 0.6
Idea to Fixed Line 0.6
SMS
Local 0.5
STD 0.5
ISD Rs 5
Roaming (on idea network)
Incoming Rs 0.45/min
Local Outgoing Rs 0.80/min
STD Outgoing Rs 0.80/min
SMS (Local/ STD/ ISD) Rs 0.25/0.38/5.00

Idea Bumper Plan @ 1299

Plan Name Idea Bumper Plan @ 1299
Monthly Rental (Rs.) Rs 1299
Activation charges/fees (Rs.) Rs 50
Refundable security Deposit (Rs.) Rs 500
Free AirTime(FAT) 4,000 Local/National Mobile Mins+1,000 Roaming Mobile Mins
Other Discounts -
SMS 450 Local/National SMS
Data 5 GB of 3G Data
Voice Call tariffs (Rs. Per Min)
Local
Idea to Idea 0.3
Idea to Other Mobile 0.3
Idea to Fixed Line 0.4
STD
Idea to Idea 0.5
Idea to Other Mobile 0.5
Idea to Fixed Line 0.5
SMS
Local 0.3
STD 0.4
ISD Rs 5
Roaming (on idea network)
Incoming Rs 0.45/min
Local Outgoing Rs 0.80/min
STD Outgoing Rs 0.80/min
SMS (Local/ STD/ ISD) Rs 0.25/0.38/5.00

Idea Bumper Plan @ 899

Plan Name Idea Bumper Plan @ 899
Monthly Rental (Rs.) Rs 899
Activation charges/fees (Rs.) Rs 50
Refundable security Deposit (Rs.) Rs 500
Free AirTime(FAT) 4,000 Local/National Mobile Mins+1,000 Roaming Mobile Mins
Other Discounts -
SMS 450 Local/National SMS
Data NA
Voice Call tariffs (Rs. Per Min)
Local
Idea to Idea 0.3
Idea to Other Mobile 0.3
Idea to Fixed Line 0.4
STD
Idea to Idea 0.5
Idea to Other Mobile 0.5
Idea to Fixed Line 0.5
SMS
Local 0.3
STD 0.4
ISD Rs 5
Roaming (on idea network)
Incoming Rs 0.45/min
Local Outgoing Rs 0.80/min
STD Outgoing Rs 0.80/min
SMS (Local/ STD/ ISD) Rs 0.25/0.38/5.00

Ultimate_2999_UWR
Monthly Rental (Rs.) Rs 2999
Activation charges/fees (Rs.) Rs 50
Refundable security Deposit (Rs.) Rs 500
Free AirTime(FAT)
Other Discounts Free access to Music and Movies
SMS 3000 sms
Data 15 GB
Voice Call tariffs (Rs. Per Min)
Local
Idea to Idea Free
Idea to Other Mobile Free
Idea to Fixed Line Free
STD
Idea to Idea Free
Idea to Other Mobile Free
Idea to Fixed Line Free
SMS
Local 0.50
STD 0.50
ISD Rs 5
Roaming (on idea network)
Incoming Free*
Local Outgoing Free*
STD Outgoing Free*
SMS (Local/ STD/ ISD) Rs 0.25/0.38/5.00

Ultimate_1999_UWR
Monthly Rental (Rs.) Rs 1999
Activation charges/fees (Rs.) Rs 50
Refundable security Deposit (Rs.) Rs 500
Free AirTime(FAT)
Other Discounts Free access to Music and Movies
SMS 3000 sms
Data 7 GB
Voice Call tariffs (Rs. Per Min)
Local
Idea to Idea Free
Idea to Other Mobile Free
Idea to Fixed Line Free
STD
Idea to Idea Free
Idea to Other Mobile Free
Idea to Fixed Line Free
SMS
Local 0.50
STD 0.50
ISD Rs 5
Roaming (on idea network)
Incoming Free*
Local Outgoing Free*
STD Outgoing Free*
SMS (Local/ STD/ ISD) Rs 0.25/0.38/5.00
 Ultimate_1499_UWR
Monthly Rental (Rs.) Rs 1499
Activation charges/fees (Rs.) Rs 50
Refundable security Deposit (Rs.) Rs 500
Free AirTime(FAT)
Other Discounts Free access to Music and Movies
SMS 3000 sms
Data 5 GB
Voice Call tariffs (Rs. Per Min)
Local
Idea to Idea Free
Idea to Other Mobile Free
Idea to Fixed Line Free
STD
Idea to Idea .50
Idea to Other Mobile .50
Idea to Fixed Line .50
SMS
Local 0.50
STD 0.50
ISD Rs 5
Roaming (on idea network)
Incoming .45
Local Outgoing .80
STD Outgoing 1.15
SMS (Local/ STD/ ISD) Rs 0.25/0.38/5.00

Ultimate_999_UWR
Monthly Rental (Rs.) Rs 1499
Activation charges/fees (Rs.) Rs 50
Refundable security Deposit (Rs.) Rs 500
Free AirTime(FAT)
Other Discounts Free access to Music and Movies
SMS 3000 sms
Data 3 GB
Voice Call tariffs (Rs. Per Min)
Local
Idea to Idea Free
Idea to Other Mobile .50
Idea to Fixed Line .50
STD
Idea to Idea .50
Idea to Other Mobile .50
Idea to Fixed Line .50
SMS
Local 0.50
STD 0.50
ISD Rs 5
Roaming (on idea network)
Incoming .45
Local Outgoing .80
STD Outgoing 1.15
SMS (Local/ STD/ ISD) Rs 0.25/0.38/5.00

Roam-SRTP-395
Plan Name Roam-SRTP-395
Monthly Rental (Rs.) 395
Activation charges/fees (Rs.) NA
Refundable security Deposit (Rs.) 250
Free AirTime(FAT) -
Other Discounts NA
SMS -
Data NA
Voice Call tariffs (Rs. Per Min)
Local
Idea to Idea Rs. 0.50/min
Idea to Other Mobile Rs. 0.50/min
Idea to Fixed Line Rs. 0.50/min
STD
Idea to Idea Re. 1/min
Idea to Other Mobile Re. 1/min
Idea to Fixed Line Re. 1/min
SMS
Local Rs. 0.50
STD Rs. 0.50
ISD Rs. 5.0
Roaming (on idea network)
Incoming Free
Local Outgoing Rs. 0.80/min
STD Outgoing Rs. 1.15/min
SMS (Local/ STD/ ISD) Rs. 0.25/0.38/5.00

UPW IDEA Privilege @250

Plan Name UPW IDEA Privilege @250
Monthly Rental (Rs.) Rs 250
Activation charges/fees (Rs.) Rs 50
Refundable security Deposit (Rs.) Rs 300
Free AirTime(FAT) 500 Local & STD Mins
Other Discounts -
SMS 250 Local & National SMS
Data -
Voice Call tariffs (Rs. Per Min)
Local
Idea to Idea 0.40
Idea to Other Mobile 0.40
Idea to Fixed Line 0.50
STD
Idea to Idea 0.50
Idea to Other Mobile 0.50
Idea to Fixed Line 0.50
SMS
Local 0.50
STD 0.50
ISD Rs 5
Roaming (on idea network)
Incoming Rs 0.45/min
Local Outgoing Rs 0.70/min
STD Outgoing Rs 0.70/min
SMS (Local/ STD/ ISD) Rs 0.25/0.38/5.00

UPW IDEA Imperial @250

Plan Name UPW IDEA Imperial @250
Monthly Rental (Rs.) Rs 250
Activation charges/fees (Rs.) Rs 50
Refundable security Deposit (Rs.) Rs 300
Free AirTime(FAT) 600 Local Mins
Other Discounts -
SMS 100 L/N SMS
Data -
Voice Call tariffs (Rs. Per Min)
Local
Idea to Idea 0.40
Idea to Other Mobile 0.40
Idea to Fixed Line 0.50
STD
Idea to Idea 0.50
Idea to Other Mobile 0.50
Idea to Fixed Line 0.50
SMS
Local 0.50
STD 0.50
ISD Rs 5
Roaming (on idea network)
Incoming Rs 0.45/min
Local Outgoing Rs 0.70/min
STD Outgoing Rs 0.70/min
SMS (Local/ STD/ ISD) Rs 0.25/0.38/5.00

UPW IDEA Diet @150

Plan Name UPW IDEA Diet @150
Monthly Rental (Rs.) Rs 150
Activation charges/fees (Rs.) Rs 50
Refundable security Deposit (Rs.) Rs 300
Free AirTime(FAT) 150 Local Mins
Other Discounts -
SMS -
Data -
Voice Call tariffs (Rs. Per Min)
Local
Idea to Idea 0.50
Idea to Other Mobile 0.50
Idea to Fixed Line 0.50
STD
Idea to Idea 0.50
Idea to Other Mobile 0.50
Idea to Fixed Line 0.50
SMS
Local 0.50
STD 0.50
ISD Rs 5
Roaming (on idea network)
Incoming Rs 0.45/min
Local Outgoing Rs 0.70/min
STD Outgoing Rs 0.70/min
SMS (Local/ STD/ ISD) Rs 0.25/0.38/5.00
 IDEA Premium @499
Plan Name IDEA Premium @499
Monthly Rental (Rs.) Rs 499
Activation charges/fees (Rs.) Rs 50
Refundable security Deposit (Rs.) Rs 300
Free AirTime(FAT) 50000 L/N Sec.
Other Discounts -
SMS 300 SMS
Data -
Voice Call tariffs (Rs. Per Min)
Local
Idea to Idea 1p/Sec
Idea to Other Mobile 1p/Sec
Idea to Fixed Line 1p/Sec
STD
Idea to Idea 1p/Sec
Idea to Other Mobile 1p/Sec
Idea to Fixed Line 1p/Sec
SMS
Local 0.50
STD 0.50
ISD Rs 5
Roaming (on idea network)
Incoming Rs 0.45/min
Local Outgoing Rs 0.60/min
STD Outgoing Rs 0.60/min
SMS (Local/ STD/ ISD) Rs 0.25/0.38/5.00

NO BILL SHOCK - 549_UPW

Plan Name NO BILL SHOCK - 549_UPW
Monthly Rental (Rs.) Rs.549
Activation charges/fees (Rs.) Rs.50
RefundablesecurityDeposit Rs.300
(Rs.)
Free AirTime(FAT) 550 Local + National Mins
Other Discounts -
SMS 100 Local + National SMS
Data 2 GB (3G)
Voice Call tariffs (Rs. Per Min)
Local
Idea to Idea 35p/min
Idea to Other Mobile 35p/min
Idea to Fixed Line 35p/min
STD
Idea to Idea 45p/min
Idea to Other Mobile 45p/min
Idea to Fixed Line 45p/min
SMS
Local 50p
STD 50p
ISD Rs.5
Roaming (on idea network)
Incoming Rs 0.45/min
Local Outgoing Rs 0.80/min
STD Outgoing Rs.1.15/min
SMS (Local/ STD/ ISD) Rs 0.25/0.38/5.00
Data
Data rates post free entitlement 1p/10kb
NBS Limit Post free benefit customer can use 3G data upto a bill amount limit of Rs.1000 (in case
of Internet) , thereafter speed will be throttled to 8kbps & charging will be Zero

NO BILL SHOCK - 399_UPW

Plan Name NO BILL SHOCK - 399_UPW
Monthly Rental (Rs.) Rs.399
Activation charges/fees (Rs.) Rs.50
RefundablesecurityDeposit Rs.300
(Rs.)
Free AirTime(FAT) 550 Local + National Mins
Other Discounts -
SMS 100 Local + National SMS
Data 1 GB (3G)
Voice Call tariffs (Rs. Per Min)
Local
Idea to Idea 35p/min
Idea to Other Mobile 35p/min
Idea to Fixed Line 35p/min
STD
Idea to Idea 45p/min
Idea to Other Mobile 45p/min
Idea to Fixed Line 45p/min
SMS
Local 50p
STD 50p
ISD Rs.5
Roaming (on idea network)
Incoming Rs 0.45/min
Local Outgoing Rs 0.80/min
STD Outgoing Rs.1.15/min
SMS (Local/ STD/ ISD) Rs 0.25/0.38/5.00
Data
Data rates post free entitlement 1p/10kb
NBS Limit Post free benefit customer can use 3G data upto a bill amount limit of Rs.750 (in case
of Internet) , thereafter speed will be throttled to 8kbps & charging will be Zero

NO BILL SHOCK - 249_UPW

Plan Name NO BILL SHOCK - 249_UPW
Monthly Rental (Rs.) Rs.249
Activation charges/fees (Rs.) Rs.50
RefundablesecurityDeposit Rs.300
(Rs.)
Free AirTime(FAT) 250 Local + National Mins
Other Discounts
SMS 100 Local + National SMS
Data 512 MB (3G)
Voice Call tariffs (Rs. Per Min)
Local
Idea to Idea 45p/min
Idea to Other Mobile 45p/min
Idea to Fixed Line 45p/min
STD
Idea to Idea 55p/min
Idea to Other Mobile 55p/min
Idea to Fixed Line 55p/min
SMS
Local 50p
STD 50p
ISD Rs.5
Roaming (on idea network)
Incoming Rs 0.45/min
Local Outgoing Rs 0.80/min
STD Outgoing Rs.1.15/min
SMS (Local/ STD/ ISD) Rs 0.25/0.38/5.00
Data
Data rates post free entitlement 4p/10kb
NBS Limit Post free benefit customer can use 3G data upto a bill amount limit of Rs.500 (in case
of Internet), thereafter speed will be throttled to 8kbps & charging will be Zero
 Value Pack
SMS Packs
Rs 20 100 L/N SMS
Rs 49 700 L/N SMS
Rs 99 1500 L/N SMS
Rs 199 3000 L/N SMS
STD Packs
Rs 51 STD@Rs1-3mins
Rs 50 STD@40p
Roaming pack
Rs 75 10000 min Roaming Incoming free for one month(on IDEA network only)
ISD Packs
Rs 25 Nepal @RS 7.4/Min
Rs 50 Nepal @RS 6.4/Min
Rs 50 Saudi Arabia Rs 7/Min
Rs 50 US & Canada @ Rs 1.99/Min
As per TRAI regulation only 3000 Free/discounted SMS per month are applicable.All packs are valid for one month only.
Blackout Days Year 2015: No Free or discounted SMS will be available on the following days between 00:00 hours to 24:00
hours, your regular tariff plan i.e. Regular SMS charges will be applicable as per the rates in the tariff plan on the following
days: - 1-Jan-15 (New Year), 6-Mar-15 (Holi), 10-Nov-15 (Prior Diwali), 11-Nov-15 (Diwali), 31-Dec-15 (New Year Eve).
Booster Packs
One single product works as booster both for limited & unlimited packs. Subscriber with limited pack running out of
data can subscriber for same booster to get additional data & prevent usage at overage rate. Same booster can be
subscribed by unlimited pack subscriber when his speed has reached threshold limit. This product is a boon
especially for subscriber who are nearing their bill cycle and have run out of internet volume or speed has got
throttled down, they can buy a short validity low value booster and continue browsing.

MRP (Rs.) Data Benefit* Data Validity Product Type To Activate

50 100MB *7 Days Booster Pack + Fixed Validity Pack Dial *121*999# or
Login My Account
75 200MB *10 Days Booster Pack + Fixed Validity Pack Dial *121*999# or
Login My Account
100 300MB *30 Days Booster Pack + Fixed Validity Pack Dial *121*999# or
Login My Account
175 500MB *30 Days Booster Pack + Fixed Validity Pack Dial *121*999# or Login My Account
250 1GB *30 Days Booster Pack + Fixed Validity Pack Dial *121*999# or
Login My Account

Special Internet Packs

Pack made especially for usage of particular social site or during weekends. A subscriber can buy this pack to
maintain internet quota for special social sites or URL sites.
 MRP (Rs.) Data Benefit Data Validity Product Type Mode Of
Recharge

40 200MB Bill Cycle Facebook Pack [Add ON Social Pack] Dial *121*999# or
Login My Account
39 200MB 30 Days# Whatsapp Pack [Add on Social Pack] Dial *121*999# or
Login My Account
You can also activate Facebook Pack by sending SMS ACT FACEBOOK 40 to 12345.
*Full speed based on default base pack type or FUP pack behaviour.
#Only applicable for usage over WhatsApp. This pack is an add-on pack & will be over and above the base pack.

Postpaid Easy Share

Easy Share plan allows you to share bundled benefits (Data, Voice & SMS) across multiple connections. This is an
ideal plan between multiple people and multiple devices (Smartphone,Blackberry, Tablet, GPS Navigators,
Connected Camera's, Home & Car Security Solutions). We are giving you first 3 connections bundled with any Easy
Share Plan.

More Benefits on opting Easy Share Plan

One Comprehensive Bill for all Connections.
One Payment for all Connections.
Future Ready : Flexibility to add or remove connection*
Easy Share Plan Easy Share 5 GB Easy Share 10 GB
Easy Share Monthly Rental (Rs.) 900 1400
Bundled Connection count @99 rental 1 1
Additional Rental per connection* (Maximum upto 9 connections) 99 99
Bundled Free Shared Benefits
3G Data (GB) 5 10
Local Voice - CUG (within the Group)(For 2 or More Connections) Free Free
Minutes (Loccal + National) 1,000 1,500
SMS (Local + National) 500 750
Rates post Free Shared Benefits
Data # 1p/40KB 1p/40KB
Local - Idea to Idea (Rs.) 0.3 0.3
Local Local Mobile (Rs.) 0.3 0.3
Local Landline (Rs.) 0.5 0.5
STD Onnet (Rs.) 0.5 0.5
STD Offnet (Rs.) 0.5 0.5
STD Landline (Rs.) 0.5 0.5
ILD Standard Tariff
National Roaming Standard Tariff
International Roaming Standard Tariff
SMS Local & National (Rs.) 0.5 0.5
SMS International (Rs.) 5 5
All Tariff is Per Minute
All Plans with 60 Second Pulse
*Easy Share group can contain maximum up-to 9 connections
#Data overage in UP(West) circle are 2p/10kb for all Easy share products
Blackberry service will be charged additionally

Circles Availability
 Launched in: Andhra Pradesh, Gujarat, Himachal Pradesh, Jammu & Kashmir, Kerala, Maharashtra, Uttar Pradesh
West.

Say hello to a new start with the same mobile number.

Switch to Idea and take advantage of Postpaid and Prepaid plans that are
tailor-made to suit your every need. With the benefit of National Mobile
Number Portability, you can join the Idea family from any corner of the
country, keeping your number the same. So what're you waiting for, switch
to Idea, without switching your number!

Call 1800-270-0000 (toll-free) for any assistance on National MNP /

MNP.

Steps for National MNP

SMS PORT <Mobile no.> to 1900 to
get you UPC

Walk into the nearest Idea store at the location you plan to move to.

Fill the Subscriber Enrollment Form and submit with your passport size photo, ID &

address proof DOCUMENTS. If you're a postpaid subscriber, a paid copy of the last
bill issued has to be attached. Please ensure that your bills are paid.

Choose your plan

Collect your new SIM from the store and insert it in your phone once your old SIM
disconnects*.

Dial 59059 upon seeing signal bars

in your handset for tele-verification.
That's it.
You are now on Idea.
*You will receive an SMS confirming the approximate time when your old SIM will stop working.