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at Wayne State University
Vice President of The graduation of last years Chapter leaders paved the way for all new faces on the 2011
Professional Development 2012 Wayne State PRSSA executive board.
Meaghan Priebe
The Chapter also saw many new faces among its membership as a whole. Forty first-time
Vice President of members joined PRSSA in the fall, the most new members the Chapter has gained in one
Chapter Development semester in at least three years.
Amy Lafnear
Though eager to implement new ideas, the executive board built upon the traditions and
Public Relations Director/ success of semesters past. The Chapters events, featured in the pages of this issue, were a
Salute Editor-in-chief reaffirmation of its commitment to the professional development of members. Workshops,
Gabby Fawaz agency tours, guest speakers all examples of the quality programming that has been the
benchmark of the Wayne State Chapter for nearly three decades.
Social Media Director
Alex Washington The success of fall semester did not go unrecognized. The PRSSA National Committee named
the James S. Measell Chapter the recipient of the recently established Pacesetter Award, a
Events Chair
monthly recognition of PRSSA chapters that represent the Society at the highest level. The
Lily Medina
Wayne State Chapter is the first of the 327 PRSSA Chapters nationwide to be recognized as
Faculty Adviser Pacesetter.
Dr. Shelly Najor
To the members, alumni, faculty and professionals who have and continue to contribute to the
Professional Adviser success of the James S. Measell Chapter of PRSSA, we salute you.
Mary Henige, APR
In this edition:
Newly Elected
(Winter 2012): Page 2-3: 2011 PRSSA National Conference
Page 4: Sports PR Guest Panel
Vice President of Member Page 5: Crisis Communication
Services Page 6: Resume Workshop
Alex Bienkowski Page 7: Remembering Ofield Dukes, APR, Fellow PRSA
Page 8: Agency Tours
Salute Managing Editor Page 9: PRSA Detroit Annual Meeting
Shelby Caverly Page 10: Halloween Party
Page 11: Community Service
SALUTE Fall 2011 | Volume 17, Issue 1 2
2011 PRSSA National Conference, Orlando, Fla. Oct. 14 18
By Stephanie Oben
PRSSA members Gabby Fawaz, Amy
Lafnear, Stephanie Oben and Greg Melvin
attended the PRSSA 2011 National
Conference Oct. 14 18.
Thanks to generous contributions from
PRSA Detroit, the Wayne State University
Department of Communication and Dean
of Students Office, the Chapter was able to
send four representatives to Orlando, Fla.,
to attend professional development
seminars in the heart of creativity Walt
Disney World.
By attending these seminars, members
were inspired to step outside of the box
and ask themselves why they chose public
relations as a career. Sessions were open
and members could choose which to
attend based on their own personal Stephanie Oben, Amy Lafnear and Gabby Fawaz at the Carnaval
interests. The Wayne State members Brazilian Masquerade
decided to attend as many different
seminars as possible, in order to bring back areas of public relations they might serve as reminders to open
a wider range of ideas to the drawing board pursue in the future. And, with over up to new opportunities and
for Chapter meetings and discussions. 2,000 attendees, Conference was a to take the knowledge
National Conference was incredibly chance for members to expand their gained at Conference and
valuable on a personal level, sure, said professional network, as well. apply it to their careers in
Chapter President Greg Melvin. But from a The PRSSA National Committee public relations.
leadership standpoint, the best takeaways welcomed Conference attendees to an
for me were all the great ideas that we opening night celebration with live
could use to improve programming for our music, dancing, food and beverages
members at the Wayne State Chapter. and men walking on stilts.I was talking
Members had the opportunity to hear to other PRSSA members and next thing
keynote speakers like Fox News Senior I know Im surrounded by eight-foot-tall
Correspondent Rick Leventhal and Vice dancers in bright colors.the Carnaval
President of Global Public Relations for Brazilian Masquerade was definitely my
Disney Destinations Craig Dezern speak favorite part of Conference, said
about their current projects and share Fawaz.
useful information with students hoping to During the Chapter Development
have successful public relations careers. Sessions, PRSSA Chapters from around
Attendees learned that it is important to the country shared their best practices
challenge the status quo and take risks, a for campaigns, fundraisers and events,
challenge aspiring professionals must take arming members with knowledge and
in order to stand out in the field of ideas the could be used at their own
communications. PRSSA Chapters.
National Conference also allowed the On the final night of Conference, Keys to success
members to take steps toward their own Vice President of Chapter Development
professional development. By the end of Amy Lafnear provided her fellow Wayne
the five-day event, attendees had gained a State members with keys to success, to
better understanding and focus on what
PRSSA sends a very special thank you to PRSA Detroit, the Wayne State University
Department of Communication and Dean of Students Office for contributing funding for
members to attend National Conference.
SALUTE Fall 2011 | Volume 17, Issue 1 3
The Endlesss Possibilities at National Conference
By Amy Lafnear
Congratulations to Mary Henige, APR, for her induction into the 2011 PR News Hall of Fame!
Keep Calm and Carry On: Effective Crisis Communication with Dr. Donyale Padgett
By Gabrielle Fawaz
Dealing with a crisis in a company proactive and consistent. You cannot be cannot answer their questions, to say
can either make or break your image in denial and everything must be you will get back to them as soon as
based on how well you handle the addressed. It is absolutely essential that possible, said Padgett.
issue. On Oct. 5, Dr. Donyale Padgett, one create a response before going in Never say no comment,
assistant professor at Wayne State front of the media, because if you do Padgett added. The media will say
University, held a crisis communication not, the media will create it for you. Part whatever they want to say. They will
boot camp for PRSSA members. of dealing with a crisis is to deal with frame things the way they want to.
Padgett divided the room into groups the media; this is essentially the most With the constant additions to
where members were given a important part of dealing with a crisis. technology, news is spread and
hypothetical situation to deal with as The first question to find out and have shaped by everyone and anyone.
public relations professionals. They answered is what happened? You and I and everyone else
were then assigned to read an article Padgett gave four helpful steps to have now become a journalist. Why?
and then put together an initial managing a crisis situation properly: Because we have phones and
statement, decide who will be part of manage uncertainty, respond to the cameras and video recording
the team, and lastly decide who will be crisis, resolve the crisis, and learn from capability. When we see things
going to the situation room. the crisis. Alongside these steps, she happening and unfolding, we hit
Padgett began to stress the had discussed the five stages of a crisis record or take a shot, said Padgett.
importance of making sure the by Fearn-Banks to give students a Padgett provided the PRSSA
situation is addressed properly. Call it better understanding of crisis members with a vast amount of
an incident before you really know that communication. information and interactive
it is a crisis situation, said Padgett. A big part of dealing with a crisis is experience they can expect to use in
One important point that was to meet the medias deadline, give them the future.
discussed is that one has to be the information they need, and if you
SALUTE Fall 2011 | Volume 17, Issue 1 6
Building a Remarkable Resum with Susan Barr
By Meaghan Priebe
Susan Barr from the Career Services narrow the functions that you want to do
office on the WSU campus held a resum within the industry.
workshop for PRSSA members on Oct. 20 Once the job is narrowed, the resume
to share simple ways to get this difficult construction begins. Barr listed what is
document to influence the future important to consider and what you
employers who read it. need to emphasize in the resum such to provide. She was able to relay
Barr, a full time counselor, began the as; knowledge, skills and abilities; what helpful hints to diminish those
workshop with some resum-writing personality trait thrives; critical skills frustrating feelings (which we all
guidelines; always tell the truth, your job needed; projects, research and classes; get), when formulating your
is to sell yourself in the resum, put the employment; volunteer; activities; resum.
information in order of interest to your honors/awards; technical/special skills; To close out the workshop Barr
reader, really read the job description language skills; publications; left members with this: it is just a
and tailor your resum for them. presentations; everything you are doing matter of tailoring [your resume] to
Throughout the workshop, Barr from today, to the day that you are what you want to work in.
emphasized to focus toward jobs that are interviewing. Counselors are constantly
true interest for you. Your resum does Another aspect that Barr emphasized available for advice, guidance, and
not depict who you areit gives the was to get everything across in your for specific help with resum-
employer enough information to decide if resum to cater to the specified writing.
you have the skills for the specific job, employer. Always have someone to help The career services office is
said Barr. tailor your resum that is what career located in the Faculty and
Barr suggested collecting a list of job services is here for, said Barr. Administrative Building in Room
titles that sound interesting to you. Then Leading this insightful workshop, Barr 1001; hours are Monday Friday,
look at specific organizations and what, showed PRSSA members just how 8:30 a.m. to 5 p.m.
within the organization, catches your simple it can be to prove to those
attention. Once you have an idea, desired organizations what you are able
Gone, but not Forgotten: A Tribute to Ofield Dukes, APR, Fellow PRSA
By Jenna Huskinson
In reading the obituaries honoring responsibly. It was a keynote address chatted about our mutual love for
Ofield Dukes, APR, Fellow PRSA, I was we were not expecting. Yet, in the midst Detroit and my class schedule. All of
reminded of his vast accomplishments of a plummeting economy, it was my anxiety about talking with one of
and the powerful impacts he made in honest advice we needed to hear. the most successful public relations
the public relations industry, Detroit and Though I didnt know it at the time, his professionals quickly melted away.
Washington D.C. I was again touched by sincere, honest and straight-to-the-point From that point forward I never had
his story and in awe of his legacy, but advice would become the characteristic any reservations about contacting
more importantly, I was deeply I appreciated the most in him. Mr. Dukes or asking him questions.
saddened by the loss of such a I met him later that evening at the Just a week after Conference,
wonderful friend and mentor. PRSSA/PRSA Joint Social. At first I President Obama was elected and
Ofield Dukes and I met at the walked right past him not processing Detroit erupted with unity, joy and
PRSSA 2008 National Conference in that I had just made eye contact with excitement. Many people spoke of
Detroit. He served as a keynote speaker the legendary Ofield Dukes. Seconds the struggles blacks have had to
and briefly touched on his experiences later, I found myself nervously running overcome to reach this point in
at the Michigan Chronicle and of his after him. I introduced myself, told him I history, and I couldnt help but reflect
public relations firm, Ofield Duke & just transferred to Wayne State on the struggles Mr. Dukes endured
Associates. However, the main focus of University and asked what it was like through his career. I was inspired to
his speech was to encourage us to limit when he was a student. He immediately write him an email. My letter and his
our spending. He urged us to speak engaged in conversation with me, as response launched our pen pal
with our parents about their financial though we were the only ones around relationship.
concerns and help them by spending and had all the time in the world. We Continued on pg. 7
SALUTE Fall 2011 | Volume 17, Issue 1 7
Greetings, Ms. Huskinson, Lyndon Johnson, Jimmy Carter and
Thank you very much for your Bill Clinton, but I have never
delightful note and your kind references witnessed the outpouring of
to my remarks at the PRSSA conference enthusiasm of people throughout
in Detroit and our meeting. I really the world and country to come to
appreciate your being encouraged to the nation's capital to be a part of
follow up by being in touch with your the Obama history. It's really
parents, and also your taking the time amazing.
and having the interest to reach out to Ms. Huskinson, again, thanks
me. Incidentally, I still have your for your thoughtful note. Here's
business card on my desk. wishing you well in your academic
Although these are tough times for studies and I look forward to our
Detroit, the state of Michigan and keeping in touch. Tyler Gawenda, Lily Medina, Ofield Dukes,
especially the automobile industry, I am Ofield Dukes and Greg Melvin at the 2011 PRSA Detroit
confident that the city, state and GM, Annual Meeting
Ford and Chrysler will make it through For the next year and a half Mr.
this difficult period and hopefully soon Dukes and I exchanged emails and specifically, the Lutheran Social
enjoy much better economic times. notes. He always inquired first, about Services Foster Care campaign we
I am hoping you are enjoying your my classes and my career planning, were working on. He would send his
studies and the public relations then offered some advice and best wishes and I would proudly
curriculum at my dear alma mater, suggestions and concluded with a report on our Chapter's performance.
Wayne State University. Have you short update about what he was I will always value the time he took to
decided on what you want to do after working on, which was always the not only respond to my emails, but
graduation? For my PR students at most interesting part of his letters. provide insight, support and advice in
Howard University, I have them develop Though he was extremely busy, he each letter. Our profession will dearly
a five-year career plan to help them always took the time to answer me miss his forward thinking, students
have a sense of direction, what they and offer his help and assistance in will miss his guidance and
ideally want to do in life and how they any way. I began to lose sight of the inspiration, and I will miss his
plan to get there. huge legend he was and began to truly mentorship.
If there is anything I can do from regard him as a friend and mentor.
this end to be supportive of your career Though our Wayne State PRSSA
interests and goals, please let me know. Chapter and my PRSSA National
In Washington, we are preparing for Committee may not have known it at
an overwhelming crowd of four million to the time, Mr. Dukes was following
attend the inauguration of President- along with our activities through my
elect Obama. I have served on the letters. I told him about our
inaugural committees of President conferences, scholarships and
Jenna Huskinson graduated from Wayne State University in 2010 with a B.A. in Public Relations. She served as Vice
President of Regional Activities on the 2009-2010 PRSSA National Committee and as PRSSA National Liaison to the
James S. Measell Chapter during this time. Huskinson is currently the coordinator of continuing legal education for the
Oakland County Bar Association.
The Ofield Dukes Diversity Summit, presented by PRSA Detroit, General Motors and the Wayne State
Department of Communication, will be held Thursday, Feb. 16 at McGregor Memorial Conference
Center. For more information visit prsadetroit.org.
SALUTE Fall 2011 | Volume 17, Issue 1 8
Partners in PR: Agency Tour with GVSU PRSSA
By Shelby Caverly
As PR students, we attend class, read the foundation of public
our textbooks, and listen to lectures in relations and
hopes of learning every element in our communication came from
intended field. While knowledge exuded their love for the city of
from our professors act as a beneficial Detroit. The enthusiastic
mechanism in our academic careers, Lovio-George team intrigued
being able to pursue a day in the life of those of us on the tour,
a PR practitioner can be the most especially when we were
influential learning experience of all. introduced to the numerous
On December 4, 2011, PRSSA actions produced by the
chapters from Wayne State University, agency that performed as a
Grand Valley State University and means of improvement for
University of Michigan Dearborn this thriving city. Everything
congregated in the GM Renaissance from participation in the
GVSU and WSU PRSSA members visit local
Center in Detroit to kick off the Super Bowl, to the agencies
beginning of their agency tour. Having production of the annual
the opportunity to explore the General Detroit Thanksgiving Day Parade, to the
produced an excitement for the
Motors Communication Department Detroit Riverfront Conservancy had the
future, and a further introduction to
gave the PRSSA members a visual Lovio-George name written all over it.
the positions that we might find
insight of what public relations looks like As the agency tour came to an end,
ourselves acquiring in just a few
in the corporate arena. PRSSA we traveled to downtown Birmingham
short years. Whether it is a
members received a private tour of the to visit Weber Shandwick. After touring
corporation or a hometown agency
department, in addition to hearing from their modern office and receiving an
founded through the love for a city, it
numerous individuals who participate in introduction to the numerous
quickly became apparent that no
the everyday motions of producing such departments and aspects to the
matter the job, every position in
marketable products for their agency, we sat down with a few
public relations, and
customers, such as the Chevy Volt. members of their team to learn more
communications in general, exudes
During the visit, General Motors about what makes Weber a talented,
an extreme importance in the
exemplified the true meaning and well-known PR agency. Weber
industry. Being able to hear from
importance of crisis management, their Shandwick spreads across the country
those successful in the public
interaction with all social media, and and is located in over 18 different
relations field generated an
even demonstrated the significance of states. We were quickly introduced to
enlightening experience, especially
the relationships they build with all of the agencys strong foundation and
since those we were introduced to
their publics. preceded to learn of their high-profile
are individuals that once stood in
PRSSA members also visited PR assignments that include everything
the shoes we are currently standing
agencies throughout metro-Detroit. The from product launches, to sports
in today.
members next stop happened to be marketing, to consumer marketing and
right in our neighborhood at Lovio communications.
George, where it became apparent that The overall experience was one that
The Grand Valley State University Chapter of PRSSA is hosting this years
Regional Conference for Region 6, which includes all PRSSA Chapters in
Michigan and Ohio. LimitLess PR will be held April 13 15 in Grand
Rapids. Registration opens Feb. 1. Follow @PR_GR on Twitter for more
updates.
LimitLess PR
For more information about the 2012 PRSSA Regional Conferences, visit
April 13 15
http://www.prssa.org/events/regional_conferences/ Grand Rapids, Mich.
SALUTE Fall 2011 | Volume 17, Issue 1 9
Wayne State PRSSA members, founder honored at PRSA Detroit Annual Meeting
By Greg Melvin
WSU PRSSA Professional Adviser, Mary Henige and Faculty Incoming PRSA Detroit President Jennifer Flowers with WSU
Adviser, Dr. Shelly Najor PRSSA member and scholarship recipient, Tyler Gawenda
Each year the Detroit Chapter of the One of the highlights of the and mentor, he is my friend, said
Public Relations Society of America evening was the induction of Dr. Najor. For better or worse, he
(PRSA) assembles for its annual James Measell to the PRSA Detroit groomed me into the educator that I
meeting, during which the organization Hall of Fame, the highest honor the am today.
elects new leaders, discusses plans for chapter can bestow. Dr. Measells "Some professors influence more
the upcoming year and recognizes induction was in recognition for his than your learning in a class - they
individuals for their achievements and dedication to student development touch your entire career. Dr. Measell
contributions to the field of public and public relations advocacy was one of those gifted professionals,
relations. This years meeting, held on outside the classroom. Measell said Henige. His greatest gift,
Thursday, November 3 at the Grosse started the Wayne State Chapter of however, was in forming Wayne State's
Pointe War Memorial, was particularly PRSSA in 1983, serving as faculty PRSSA Chapter. I'm blessed to have
significant for the James S. Measell adviser to the student organization been his student, a member of the
Chapter of PRSSA. until his retirement 14 years later. In chapter in the mid '80s, and now the
Members Lily Medina and Tyler 2005, the Wayne State Chapter was professional adviser."
Gawenda were awarded the Donald P. named the James S. Measell Measell currently resides in
Durocher Memorial Scholarship, a Chapter of the Public Relations southeast Ohio and is the full-time
$2,000 endowment paid for by the PRSA Student Society of America as a historian for Fenton Art Glass Co., in
Detroit Education Fund. The scholarship, tribute to him. Williamston, W. Va. Although he lives
named in honor of the late Donald P. Measell was an associate out of state, Measell retains a
Durocher, APR, Fellow PRSA, was professor in the Department of presence in Manoogian Hall, according
established in 1992 and supports Communication at Wayne State to Najor.
students in their pursuit of public University from 1970 to 1997. He He still visits the classroom when
relations education and professional developed the universitys first hes in town, she said. Each year he
development. public relations class in 1979 and treks the nine-hour drive to attend our
I felt extremely honored to be the curriculum for WSUs public Spring luncheon. He always sits at the
recognized in front of an organization full relations degree program in 1987. student table - he wouldnt have it any
of established professionals, said Proof of Dr. Measells impact on other way.
Gawenda. Before winning this public relations education can be
scholarship, I knew this was the career I found by examining the successful
wanted to pursue, I just didn't know if I careers of his former students.
would live up to the expectations of the Wayne State PRSSA Faculty Adviser
industry. Being recognized with this Shelly Najor, Ph.D., and Professional
scholarship gave me the reassurance I Adviser Mary Henige, APR, were two
needed to continue to work hard for my of those students.
future. Dr. M was not only my professor
SALUTE Fall 2011 | Volume 17, Issue 1 10
.WAV, MP3, P2P, What About PR? Public Relations in the Music Industry
By Alex Bienkowski
With the digital download and peer- networks. Up until recently, record radio efforts, for example. But
to-peer networks now dominating labels were deemed gatekeepers of the campaigns must now hone in further
todays music marketplace, I find myself musical product. Artists rarely gained on the many different niche markets
wondering what impact this dynamic exposure outside their own communities related to the artist or label they
shift has had on public relations. without acceptance from the record represent. Where much of the focus
Music and communications company, and consumers were offered used to be on promoting the release
scholars Jerald Hughes and Karl Reiner little access to music that big labels of an album formerly the labels
Lang describe how the exchange of chose not to promote. biggest moneymaker promotional
music has become artifact-less, What does all this mean in terms of efforts have shifted their attention
making it less of a tangible product and public relations? Previously, to the live show and the creation of
more a piece of information that can be promotional efforts would focus on positive press surrounding a concert
shared instantly by millions worldwide. superstar artists in an effort to meet or tour.
This wide reach and easy access has high-sales targets. Now, with the advent Though the music industry has
led to the development of highly specific of social media and music players like undergone drastic changes in recent
target markets for any conceivable Spotify and Soundcloud, artists can gain years with regard to public relations,
genre of music. worldwide exposure in seconds, and one thing seems certain: the
Consumer choice is at an all-time many promotional campaigns can be creative campaign that can reach as
high and, as Hughes and Reiner explain, done in-house by the artists themselves. far as the music it represents will
A shift in power is occurring from the Many music public relations ensure the most success.
large and established music industry companies already have a dedicated
institutions to digital community focus, concentrating solely on print or
Over the summer, members volunteered their time in beautification efforts on Detroits West Side. Organized by Blight Busters,
Motor City Connect and WXYZ Channel 7, the event was dubbed #bustup, inspired by Channel 7s engaged Twitter audience, the
#backchannel.
Wayne State PRSSA and PRSA Detroit commit random acts of kindness
By Greg Melvin
Why join? Here are some of the benefits that come with PRSSA membership:
Networking Our close relationship with PRSA-Detroit, our sponsor Chapter, allows members to
connect with Detroit-area public relations and communication professionals.
Professional Development Guest panel discussions, resum, portfolio and social media
workshops and private tours of local public relations agencies are just some of the events Wayne
State PRSSA features each year.
Awards and Scholarships PRSSA National doles out more than $30,000 annually to fund
scholarships and awards to individual members who apply. National also offers awards to
Chapters in a number of categories to recognize the outstanding acheivements of PRSSA
Chapters.
Internship/Job Resources PRSSA members have exclusive access to the PRSSA Internship
Center and the PRSA Job Center, which are two of the best career resources an aspiring public
relations or communications professional can utilize.
Hands-on Experience There are plenty of writing opportunities for members to expand their
portfolios, both within the Chapter (our blog and newsletter, Salute) and on a national level
(PRSSA Blog, Nationals newsletter, Forum). Additional opportunities for hands-on experience
include event planning, national campaign competitions and fundraisers.
The James S. Measell Chapter thanks the Wayne State Department of Communication for
funding the printing of this newsletter.