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Chipsim is the only local potato chips manufacturer in the market since 2014. As it is founded
only 3 years ago, international companies like Frito Lay and dau have already captured the
ample part of the market shares. At recent years, the market size has grown considerably and in
the meantime the demand for chips products has increased also. Today, Chipsim has expanded
and kept 25% of market shares at its hands with applying the right strategies such as extending
diverse product lines, having lower prices and meeting the needs and wants of consumers. So,
the market is highly attractive on the basis of intense needs for snacks among all segments. The
company mainly has focused on the young people who have ages between 16 and 28.
Consequently, all class of society in terms of income have a significant demand to chips
products.
The objectives and resources of the company should be consistent with the purpose of market
segmentation. The goal of Chipsim is to produce various products in order to catch the attention
of people who belong to different segments. The company would follow both the segment
marketing and mass marketing strategy. Differentiation strategy will allow to increase the profit
margin, hence having diverse tastes and lower prices than competitors with the same quality will
make the brand more favorable. In addition, implementing the mass marketing strategy would
attract all age groups including kids. Unlike to competitors, Chipsim would produce more spicy
and thicker chips for the taste of consumers who live in Middle East. Moreover, adding new taste
(keshnish) to potato chips, which is not available at competitors would have a favorable
impression on customers minds. Furthermore, Chipsim would use various packaging strategies
such as adding halal sign and selecting cover photo for different markets to create a value for
target market effectively. In order to keep a significant place in an international market, the
company should bridge the gap and evaluate correctly the behavior of targeted customers. Since,
in domestic market, Chipsim follow the strategy of market leader (Frito Lays) with setting up
price slightly lower than it. However, entering international market would result in having new
competitors as well such as dau, which dominates the market in Belarus. There are significant
factors that influence the formulation of market segmentation, which are listed below:
Market Segmentation:
Geographic:
Demographic:
Psychographic:
Behavioral:
Keshnish,
Shashlik,
Spicy
Paprika
Targeting:
When it comes to targeting, Chipsim has mainly focused on the behavior of customers
purchasing power in an international market. The target of the company is the ones who have
busy life styles such as employees and students. Targeting customers who seek the quality and
nutritional value with the distinct kinds of taste is an important way to increase the revenue.
Another issue in the targeting process is to take into consideration the different preferences of
kids and adults for the same product. Consequently, children prefer the products, which have
gifts inside of the packet or just they look at the shapes of the products. The quality of product
does not bother them. Nevertheless, for adults the quality of products and nutritional values are
important reasons to buy them. Over 20 years aged people are the conscious and rational
consumers. At a result, the company should concentrate on whether their target group is kids or
adults. Since, Chipsim has decided to reach targeted group of adults primarily and the parents of
Positioning:
Positioning strategy is the way of delivering chosen brand position to customers. The strategy of
Chipsim is lower price offerings that will exceed the competitors product quality and services.
In domestic market, the company reached its goals in terms of product satisfaction. Consumers
prefer Chipsim because of affordable prices comparing with other brands. Also, adding new
Azerbaijani flavors to potato chips let the company deliver the values to more people. The
upcoming goal of the company is to create a brand essence in the minds of people in the global
market. To sum up, Chipsim adds specific taste in chips and product has some exclusive
characteristics that would assist the company to obtain position in the minds of the customers.
Chipsim contains such kind of advantage or features that would meet its customer satisfaction.