SUMMER INTERNSHIP PROJECT REPORT

AT
BANK OF INDIA, PATEL NAGAR, PATNA, BIHAR
A Project Report Submitted In Partial Fulfillment of the Requirements
For The Award of the

Master of Administration

University of Mysore

TO

M.S.RAMAIAH ACADEMY OF MANAGEMENT

BY
RAHUL KUMAR
REG.NO. 15MB4572
BATCH 2015-17
Under the guidance of Prof. ARUL JYOTHI

M.S.RAMAIAH ACADEMY OF MANAGEMENT

NEW BEL ROAD, BANGALORE-560054
September 2016.
 CERTIFICATE

This is to certify that the Project Report undertaken by RAHUL KUMAR Reg. No.

15MB4572 conducted at BANK OF INDIA submitted in partial fulfillment of the

requirements for the award of the

Master of Administration

University of Mysore

TO

M.S.RAMAIAH ACADEMY OF MANAGEMENT

is a record of bonafide internship carried out under my supervision and guidance. She has

attended the required guidance sessions held. This report has not been submitted for the

award of any other degree/diploma/fellowship or similar titles or prizes.

Guides Signature:

Name:

Qualification:
 STUDENTS DECLARATION

I hereby declare that the Project Report conducted at BANK OF INDIA under the guidance

of Prof. ARUL JYOTHI submitted in Partial fulfillment of the requirements for the

Master of Administration

University of Mysore

TO

M.S.RAMAIAH ACADEMY OF MANAGEMENT

is my original work and the same has not been submitted for the award of

any other Degree/Diploma/Fellowship or other similar titles or prizes

Signature of the

Student

Place: Bangalore RAHUL KUMAR

Date: Reg. No.: 15MB4572

 ACKNOWLEDGEMENT

I extend my special gratitude to our Dean Dr.H.Muralidharan, Academic Head Prof. V.

Narayanan & Programme Head Dr. T.N.Anuradha for inspiring me to take up this
project and also for their able guidance and support in completing this internship. I wish
to acknowledge my sincere gratitude and indebtedness to my project guide Prof. ARUL
JYOTHI of M.S. Ramaiah Academy of Management, Bangalore for her valuable
guidance and constructive suggestions in the preparation of project report.

RAHUL KUMAR

Reg. No.: 15MB4572

 TABLE OF CONTENTS

S.NO CONTENTS PG.NO

1
1. PROFILE OF THE INDUSTRY
1
1.1 INTRODUCTION

1.2 HISTORICAL BACKGROUND

1.3 INVESTEMENTS/ DEVELOPMENTS

1.4 GOVERNEMENT INITIATIVES
1.5 PORTORS FIVE FORCE MODEL

2. PROFILE OF THE COMPANY

2.1 INTRODUCTION

2.2 VISION & MISSION

2.3 MARKET DISTRIBUTION

2.4 PRODUCT & SERVICE DETAILS

2.5 ENVIRONMENT

2.6 COMPETITORS

2.7 ORGANIZAIONAL HIERARCHY

2.8 HR DEPARTMENT
2.9 FUNCTIONS OF BANK
2.10 SWOT ANALYSIS

3. TASKS ACCOMPLISHED DURING INTERNSHIP

3.1 ROLES AND RESPONSIBILITIES

3.2 DESCRIPTION OF THE TASKS HANDLED

3.3 CONTRIBUTION TO THE COMPANY

4. ANALYSIS OF THE RESEARCH

 4.1 INTRODUCTION

4.2 LITERARTURE REVIEW

4.3 STATEMENT OF THE PROBLEM

4.4 RESEARCH OBJECTIVES

4.5. SCOPE OF STUDY

4.6 RESEARCH METHODOLOGY

4.7 DATA ANALYSIS

4.8 FINDINGS
4.9 CONCLUSION
4.10 RECOMMENDATIONS & SUGGESTIONS

i. BIBLIOGRAPHY

ii. ANNEXURE 1 QUESTIONNAIRE

iii. ANNEXURE 2 WEEKLY REPORTS

LIST OF TABLES
TABLE CONTENTS PG.NO
NO
1.2.1 The Banks in India Failed Between 1913 and 1918
2.3.1 Contribution of foreign branches in the global business of the
Bank
4.7.1 Account Details
4.7.2 Products & services by BOI

4.7.3 Awareness of advance product of BOI

4.7.4 Bank prefer for taking loan

4.7.5 Loan product used

4.7.6 Satisfaction level of using loan product

4.7.7 Features liked in loan segments

LIST OF FIGURES

FIGURE CONTENTS PG.NO

NO
2.2.1 Quality Policy of BOI
2.7.1 Organizational Hierarchy of BOI
2.8.1 HR Department of BOI
2.8.2 Recruitment & Selection process in BOI
2.9.1 Functions of Bank
4.7.1 Account Details
4.7.2 Products & services by BOI

4.7.3 Awareness of advance product of BOI

4.7.4 Bank prefer for taking loan

4.7.5 Loan product used

4.7.6 Satisfaction level of using loan product

4.7.7 Most liked feature in Loan product of BOI