Abbie Sivinski

S 135th Ave Omaha, NE 68144 2405

ajsivinski11@gmail.com | 402.201.6333

P r o fi l e
A recent graduate of the W. P. Carey School of Business at Arizona State University with 5+
years of experience in customer service. Specializes in interpersonal and communication
skills with a passion for investing in others. A driven and diligent leader with a knack for
organization and the ability to thrive in an ambiguous environment. Some skills include:
Microsoft Office Relationship building
Inventory management Developing goals and objectives

Education
Arizona State University, Phoenix, AZ (Online)
W. P. Carey School of Business
Bachelor of Arts in Business- Communication
May 2018

Wo r k E x p e r i e n c e
STARBUCKS, Omaha, NE & Los Angeles, CA May
2014 Present
Barista

Developing customer service skills by successfully interacting with 70+ customers

daily
Able to maintain a calm demeanor in high stress situations during periods of high
volume in order to keep store operating
Anticipate customer and store needs by observing cues from customers and fellow
partners
Assist with new partner training by positively reinforcing successful performance
and giving respectful and encouraging coaching as needed
Acquiring teamwork abilities by communicating deployment and responsibilities

AEROPOSTALE, Omaha, NE February 2012

- April 2014
Sales Associate

Advanced customer-service skills by successfully interacting with 50+ customers

daily
Processed payments, entered promotional codes, and successfully returned and
exchanged items
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 Maintained a clean store environment by sweeping floor, cleaning windows,
stocking shelves, and folding clothing to ensure a safe shopping experience for
customers
Managed and arranged displays as well as signage to exact replica shown in
planogram
Unboxed and placed inventory away while organizing back room for maximum
efficiency

Relevant Courses
Public Speaking Managerial Communications Intro to Human
Communication
Business Calculus Introductory Sociology Accounting I & II

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