PGDBM – INFORMATION TECHNOLOGY

Contents:

Paper – I Management Process and Organizational Behavior.

Paper – II Environment Management.

Paper – III Managerial Skill Development.

Paper – IV Accounting For Managers.

Paper – V Basic In Information Technology

Paper – VI Computer Networking and Internet Technology

Paper – VII GUI Programming with Visual Basic

Paper – VIII RDBMS Concepts

 PGDBM – INFORMATION TECHNOLOGY
Paper – I

Management Process and Organization Behavior

UNIT – I A History Of Organization Development: The Laboratory Training

Stem, The
Survey Research And Feedback Stem, The Action Research Stem, The
Sociological Stem, The Changing Context, Second - Generation OD.

Values, Assumptions, And Beliefs In OD: Chronology Of Events In

Management And Organization Thought, Early Statements Of OD Values
And Assumption, A Values Study.

UNIT – II Foundations Of Organization Development: Models And Theories Of

Planned Change, Systems Theory Participation And Empowerment,
Teams And Teamwork, Parallel Learning Structures, A Normative-
Reeducative Strategy Of Chaining, Applied Behavioral Science, Action
Research.

Managing The OD Process: Diagnosis, The Action Components: Id

Interventions, The Program Management Component.

Action Research and Organization Development: Action Research: A

Process And An Approach, History And Varieties Of Action Research,
Examples Of Action Research In Organization Development.

Comprehensive OD Interventions : “Getting The Whole System In The

Room” Search Conferences And Future Search Conferences, Beckhard’s
Confrontation Meeting, Strategic Management Activities, Teal Time
Strategic Chang, Stream Analysis, Survey Feedback, Systems 1-4t, Grid
Organization Development, Schein’s Cultural Analysis, Large-Scale
Change And Hig-Performance Systems, Systems, Transoganizational
Development.

UNIT – III Structural Interventions And The Applicability Of OD : Sociotechnical

Systems, Self-Managed Teams: Problems In Implementation, Work
Redesign, MBO And Appraisal, Quality Circles, Quality Of Work Life
Projects, Parallel Learning Structures, Physical Settings And OD, Total
Quality Management, Reengineering, The Self-Design Strategy, High-
Involvement And High- Performance Work Systems, Large-Scale
Systems Change And Organizational Transformation.

Training Experiences: T-Groups, Behavioral Modeling, Life And Career

Planning, Coaching And Mentoring, Instrumented Training.

UNIT – IV Issued In Consultant-Client Relationships: Entry And Contracting,

Defining The Client System, The Trust Issue, The Nature Of The
Consultant’s Expertise, Diagnosis And Appropriate Intervention, Depth Of
Intervention, On Beeingn Absorbed By The Culture., The Consultant As A
Microcosm, Action Research And The OD Process, The Development Of
 Consultation Skills, Rewards, Staffing And Career Development
Organizational Justice, Labor Relations, Monetary Costs And Skill
Demands.

UNIT – V Power, Politics, And Organization Development: Assessing The

Effects Of OD: Some Issues And Problems, Positive Developments In
Research On OD Does OD Work? A Review of Reviews.

The Future And Organization Development: The Changing

Environment, Fundamental Strengths of OD, OD’s Future.

PAPER – II
Environment Management

UNIT – I An Introduction To Business Environment: Meaning And Definition Of

Business Environment, Importance Of The Study Of Business
Environment, Environmental Analysis, Macro Environment.

Industrial Policy and Licensing: The Meaning Of Industrial Policy,

Industrial Policy, 1948, Industrial Policy Resolution, 1956, Industrial Policy
Statement, 1977, Industrial Policy Statement, 1980, New Industrial Policy,
1991, Small- Scale Sector Industrial Policy, Industrial Licensing.

Industrial (Development And Regulation) Act, 1951: Introduction,

Coverage Of The Act, Licensing Provisions Of The Industries Act, 1951,
Investigation Into Scheduled Industrial Undertakings, Power To Regulate
Supply And Distribution Of Certain Articles, Central Advisory Council And
Development Councils.

UNIT – II Monopolies and Restrictive Trade Practices Act, (MRTP Act), 1969:
Objectives, Amendments, MRTP Commission, Monopolistic, Restrictive
and Unfair Trade Practices, Monopolistic Trade A practices, Restrictive
Trade Practices, Unfair Trade Practices.

Foreign Capital: The Need For Foreign Capital, Forms Of Foreign Capital,
Advantages Of Foreign Direct Investment, Limitations Of Foreign Direct
Investment, Indian Government’s Policy Towards Foreign Capital, Policy
Regarding Foreign Investment (1991), Changes In Foreign Investment
Policy During The Year 1994-95, Changes Made With Regard To Foreign
Investment In 1996-97, BJP Government’s Policy Of Foreign Investment,
Inflows Of Foreign Investment To India In Recent Years.

Multinational Corporation: Definition, Origin of MNCs, Benefits of

MNCs, Harmful Effects Of MNCs, Multinational Corporations In India.

UNIT – III The Securities And Exchange Board Of India (SEBI) : Introduction,
Salient Features Of The SEBI Act, 1992, Functions Of The SEBI, The
SEBI’s Guidelines For Disclosure And Investor Protection, The SEBI’s
Guidelines For Issue Of Issue Of Fully Convertible/ Partly Convertible
Debentures/Non-Convertible Debentures, Promoters Contribution, The
SEBI’s Guidelines For Bonus Issue, Rights Issue Recent Amendments,
UNIT – IV Industrial Sickness: Magnitude Of Industrial Sickness, Definition Of
Sickness, Kinds Of Sickness And Their Causes, Remedial Measures, The
Sick Industrial Companies, (Special Provisions) Act (Since), 1985, The
Sick Industrial Companies (Special Provisions) Bill, 1997

Small-Scale Industries: Definition Of Small-Scale Industries,

Classification, Role Of Small-Scale Industries In The Indian Economy,
Problems Of Small-Scale Industries, Incentives To Small-Scale
Industries, New Policy For The Small-Scale Sector, 1991.

UNIT – V Social Responsibility of Business: Definition Of Social Responsibility

Dimensions Of Social Responsibilities, Arguments Against Social
Responsibility Of Business, Arguments For Social Responsibility Of
Business, The Indian Situation, Social Audit.

Consumerism And Consumer Protection : Definition Of Consumerism,

Need For Consumerism, Utility Of Consumerism, Legislative Measures
For Consumer Protection In India, Consumer Rights , The Consumer
Movement In India, Journalism And Consumer Protection Hindrances To
The Growth Of A Strong Consumer Movement, The Consumer Protection
Act, 1986, Consumer Protection Councils, Consumer Dispute Redressal
Forums

Privatisation Of Public Enterprises: Introduction, What Is Privatization,

Forms Of Privatization, Arguments In Favour Of Privatization, Arguments
Against Privatization.

PAPER – III
Managerial Skill Development

UNIT – I Managerial Work: Managerial Roles, Understanding Your Philosophy Of

Management, Forecasting The Future Organization.
Interpersonal Relations, Communication And Conflict: Introduction,
Readings, Execises An Cases, Memo.
Developing Conflict-Resolution Skills, Case: Bob Knowlton, Dealing
With Problem Subordinates.

UNIT – II Motivation, Job Design, and Performance: Frederick Herzberg, One

More Time: How Do You Motivate Employees, J. Richard Hackman,
Designing Work For Individuals And For Groups, Herbert H. Meyer, A
Solution To The Performance Appraisal Feedback Enigma,

Exercise: Enlivening the Job Characteristics Model: A Job Redesign

Project, Case: Saturn Rising: Work Redesign On The Factory Shop Floor,
Exercise: Giving And Receiving Feedback,

Leadership and Decision Making: Introduction, Readings, Exercises

And Cases, Memo, Victor H. Vroom, Two Decades Of Research On
Participation: Beyond Buzz Words and Management Fads, Bernard M.
Bass Leadership Good, Better, Bes, Jay A. Conger
 Leadership: The Art Of Empowering Other, Exercise: Leadership And
Decision Making: Applying The Vroom-Jago Modal, Case: The Man Who
Killed Braniff, Exercise: Leadership Empowerment,

UNIT – III Power And Politics: Introduction, Readings, Exercises And Cases,
Memo, David Kipnis, Stuart M. Schmidt, Chirs Staffin- Smit, Lan
Wilkinson, Patterns Of Managerial Influence: Shotgun Managers,
Tacticians, And Bystanders, Rosabeth Moss Kanter, Power Failure In
Management Circuits, Gerld R. Salancik, Jeffrey Pfeffr, Who Gets Power
And How They Hold Onto It: A Strategic Contingency Model Of Power
Exercise: Dependency Situations, Case: Jennifer Carson At The Science
Museum Execise: Power Lab,

Group Dynamics: Introduction, Readings, Exercises and Cases, Memo,

Norman R.F.
Maier, Assets And Liabilities In Group Problem Solving: The Need For An
Integrative Function Irving I. Janis, Groupthink, Daniel C. Feldman, The
Development And Enforcement Of Group Norms, Exercise: Wilderness
Survival: Group Decision Making And Effectiveness, , Exercise: The
Nasa/Challenger Incident, Exercise: Norms And Deviance,

Intergroup Dynamics: Introduction, Readings, Exercises And Cases,

Memo, L. Dave Brown, Managing COflict Among Group, Imuzafer Sherif,
Experiments In Group Conflict, Kenwyn K. Smith, An Intergroup
Perspective On Individual Behavior, Exercise: Battle Of The Sexes
Confrontation.

Organization Design, Evolution And Culture: Introduction, Readings,

Exercises And Cases, Memo Robert Duncan, What Is The Right
Organization Structure? Decision Tree Analysis Provides The Answer,
Larry E. Greiner, Evolution And Revolution As Organizations Grow, Vijay
Sathe, Implications Of Corporate Culture: A Manager’s Guide To Action,
Exercises: Small Business Design: The Case Of A Startup Publishing
Firm, Exercises: Fairfield Flyer Wagons, Case: Managing By Mystique,

Careers And Stress: Introduction, Readings, Exercises And Cases,

Memo, Gene W. Ealton, Paul H. Thompson, Raymond L. Price, The Four
Stages Of Professional Cares A New Lok At Performance By
Professional, Douglas T. Hall. Judith Richter, Career Gridlock: Baby
Boomers Hit the Wall, Morely D. Glicken, Katherine Janka, Executives
Under Fire: The Burnout Syndrome, Case: Jane Moore: An Executive
Woman’s Carer Story, Exercise: Career Anchors, Exercise: The Burnout
Questionnaire,

Managing Diversity, Ethics, International Issues, and Corporate Social

Responsibility: Introducation, Readings, Execises and Cases, Memo.
Itaylor Cox, Jr. The Multicultural Organization, Richard P. Nielsern,
Changing Unetical Organizational Behavior, Paul H. Weaver, After Social
Responsibility, Exercises: Four Cultures, Exercises: The Maquiladora
Decision, Exercises: Vsnatin – Group Decision Making and Ethics.
 Paper – IV
Accounting for Managers
Unit – I An Introduction to Management Accounting: Objectives, The two
costs and management accounting Systems, The elements of Cost, the
Classification of cost, what is management accounting? Cost decision
making.
Material: Objectives, the valuation of materials, Materials management.

Unit - II Labour: Objectives, Payroll analysis, Incentive schemes, the Cost of

labour turnover.
Absorption Costing: The aim of absorption costing, Overheads, Cost
centers, Overhead absorption, the limitation of absorption costing.

Unit – III Marginal costing and breakeven analysis: Objectives, Marginal

costing, breakeven analysis.
Absorption costing and breakeven analysis: Objectives, Absorption
costing, marginal cost the effects on profits and stock valuation.

Unit – IV Budgeting and budgetary control: Objectives, Introduction: the

household budget, Principals, Practical considerations, Budget
relationships, the cash budget, the budgeted trading and profit and loss
account and the budgeted balance sheet, the master budget, Flexible
budgets, the behavioral aspects of budgeting, the benefits of budgeting,
Zero base budgeting.

Unit – V Standard Costing: Objectives, What standard costing? Cost Control

using standard costing, Material variances, labour variances, the profit
variance.
Capital investment appraisal: Objectives, payback method, Average
rate of return method, How to use annuity tables, Present value tables,
Depreciation and cash flows, residual values, Taxation, Other methods,
Which methods?

Paper – V
Basic in information Technology

UNIT – I Information: Concepts and Processing, Concepts of Information

Definition Of Information And Examples Of Information, Difference
Between Data And Information With Illustration, Features Of Information,
Categories Of Information, And Level Of Information.

Data Concepts: Examples Of Data, Types, Logical Concepts Of Data:

Entities, Attributes And Relationships, Physical Concepts: Storage And
Retrieval Organization Of Data As Files.

Elements of Electronic Data Processing: Over View of Commercial

Application: Billing and Accounting, Over View of Transaction Processing,
 Processing Methodologies: Batch, On-Line, Real Time, Processing’s,
Concepts and Application of Text Processing.

Special Applications: Computer Graphics, Entertainment, Office

Automation.

UNIT – II Number System in Computer: Bit, Byts And Word, Binary Number
System, Other Number Systems: Octal and Hexadecimal, Conversion
from Digital to Binary.

Elements of A Computer System Classification of Computer

Systems: Super Computer Mainframe and Personal Computers,
Workstations, Computer Based System.

Concepts of Hardware: Definition Of Hardware: CPU, VDU And Input

Devices, Memory: Primary and Secondary, Definitions of RAM, ROM
CDROM, Input and Output Devices.

Concepts of Software: System Software and Application Software,

Features of System Software and Examples of System Software,
Compilers and Assemblers, System Utility Software, Role of Software in
Information Technology.

Concepts of Storages Devices and Data Communication Equipment:

Magnetic Disks and Cartridges, Floppy Disks and Disks and Disk Drives,
CDROM and CDROM Drivers, Modems and Other Data Communications
Equipment.

Operating System (OS): Concepts Of (OS): OS As Resource Manager,

OS As Processor Management, OS As Information Manager.

Commands of DOS: Booting Of Computers, Basic File and Directory

Manipulation Commands, Disk Manipulation Commands: Format,
DISKCOPY Etc., Security and Recovery of Data.

UNIT – III Windows And GUI: Overview Of GUI And Concepts Of Windows, Using
The Mouse And Manipulation Of Windows, Using The Mouse And
Manipulation Of Icons, Menus And Opening Different Applications
Simultaneously, Basic Commands Of Windows: Creating, Moving,
Renaming, Deleting Files/Folders, Basic Concepts Of Installing Windows
Based Packages.
UNIX: Over View Of UNIX: Comparison of DOS and UNIX, Login and
Logoff User Passwords, Basic Files/Directory Manipulation Commands,
Concept Of Shell And Kernel, Elements Of VI Editor.

Elements Of Windows NT: Over View Of Windows NT, Concept Of

Client Server And Windows NT Server, Login And Logoff Control Panel,
Administrative Tools, File Manager.

UNIT – IV Computers And Communication: Introduction To Computer Network:

Need For Computer Network And Advantages, Concepts Of Internet,
Elements WWW And Other Internet Services, Concepts Of LAN And
WAN, Internet Protocol And TCP/IP.
 Electronic Mails (E-Mail)
Concept of Distributed Computer
Concept of Distributed Processing
Programming Languages Classification: Classification of
Programming Languages: Machine and High Level PL, Pls Used For
Scientific and Commercial Applications.

UNIT – V Information Technology Applications: Concepts Scientific And

Business Applications: Invoicing, Transaction Processing, Financial
Accounting And Payroll, Medical And Health Applications.
Educational and Entertainment: Computer Based Training, Computer
Games, Information of Internet for Education and Entertainment.
Major IT Projects in India: Railway Reservation System, NICNET and
ERNET.

Paper – VI
Computer networking and internet technology

UNIT – I Introduction: Uses Of Computer Networks, Network Hardware, Network

Software, Reference Models, Examples, Example Networks, Network,
Network Standardization, Metric Units.

The Physical Layer: The Theoretical Basis For Data Communication,

Guided Transmission Media, Wireless Transmission, The Public Switched
Telephone Network, The Mobile Telephone System, Cable Television.

UNIT – II The Data Link Layer: The Data Link Layer Design Issues, Detection And
Correction, Elementary Data Link Protocols, Sliding Window Protocols
Protocol Verification, Example Data Link Protocols

UNIT – III Medium Access Control Sublayer: Channel Allocation Problem,

Multiple Access Protocols, Ethernet, Wireless Lans, Broadband Wireless,
Bluetooth, Data Link Layer Switching.

The Network Layer: Network Layer Design Issues, Routing Algorithms,

Congestion Control Algorithms, Quality Of Service, Internetworking, The
Network Layer In The Internet.

UNIT – IV The Transport Layer: The Transport Service, Elements Of Transport

Protocols, Simple Transport Protocol, The Internet Transport Protocols:
Upp The Internet Transport Protocols: TCP, Performance Issues

The Application Layer: Dns-The Domain Name System, Electronic Mail,

the World Wide Web, Multimedia

UNIT – V Network Security: Cryptography, Symmetric-Key Algorithms, Public-Key

Algorithms, Digital Signatures, Management Of Public Keys,
Communication Security, Authentication Protocols, E-Mail Security, Web
Security, Social Issues.
 Paper – VII
GUI programming with visual basic

UNIT – I Getting Started: Introduction to Visual Basic, Application Wizard

The Visual Basic Environment: Tool Box and Components, Project
Explorer, Menu.

Customizing a Form: Initial Window, Property Window, Form Properties,

Code Windows, Tool Box, Message Box Dialogue Box.

First Step in Programming: Code Window, List Properties/Quick Info,

Setting Properties, Variables, Variable Declation, Operators, Co Lour
System, Multiple Form, Example Program: Interest Calculation.

UNIT – II Displaying Information And Controlling Program Flow: Font

Properties, Format Function, Picture Boxes, Message Box, Rich Text
Box, Picture Object, Repeating Operation, Making Decision, Go To
Statement.
Built-In Function: String Functions, Numeric Function, Date And Time
Functions, Pattern Matching.

Procedures and Error Trapping: Procedures, Sub Procedures, Passing

Values and References, Error Trapping.

UNIT – III Organizing Information: Control Array, One Dimension Array, Array
Wish More Than One Dimension, Flex Guid, Control With Statement,
User Defined Types.

UNIT – IV Working With Files: File Commands, the Shell Function, Handling
Function, File System, Control, Sedeuential File, Random File.

UNIT – V Working With Data Base: Using Database Control, Programming With
Data Control, Data Object

Communication With Other Windows Application: Clip Board,

Dynamic Data Exchange (Dde), Object Linking And Embedding (Ole).

Paper-VIII
RDBMS Concepts

UNIT – I Introduction: Database System Applications, Database System Versus

File Systems, View Of Data, Data Models, Database Languages,
Database Users And Administrators, Transaction Management, Database
System Structure, Application Architectures, History Of Database
Systems

Data Models : Entity- Relationship Model, Basic Concepts Constraints,

Keys, Design Issues, Entity-Relationship Diagram, Weak Entity Sets,
Extended E-R Features, Design Of An E-R Database Schema, Reduction
Of And E-R Schema To Tables, The Unified Modeling Language UML
 Relational Model : Structure Of Relational Database, The Relational
Algebra, Extended Relational- Algebra Operations, Modification Of The
Database, Views, The Tuple Relational Calculus, The Domain Relational
Calculus.
UNIT – II Relational Databases : Background, Basic Structure, Set Operations,
Aggregate Functions, Null Values, Nested Sub Queries, Views, Complex
Queries, Modification Of The Database, Jointed Relations, Data-Definition
Language, Embedded SQL, Other SQL Features

Integrity and Security: Domain Constraints, Referential Integrity,

Assertions, Triggers, Security and Authorization in SQL, Encryption and
Authentication

Relational-Database Design: First Normal Form, Pitfalls In Relational-

Database Design, Functional Dependencies, Decomposition, Desirable
Properties Of Decomposition, Boyce-Codd Normal Form, Third Normal
Form, Fourth Normal Form, More Normal Forms,

UNIT – III Object-Based Databases: Object-Oriented Databases: Need For

Complex Data Types, the Object Oriented Data Model, Object-Oriented
Languages, Persistent Programming Languages, Persistent C+ +
System, Persistent Java Systems
Object-Relational Databases: Nested Relations, Complex Types,
Inheritance, Object-Oriented Versus, Object-Relational

UNIT – IV Indexing and Hashing: Basic Concepts, Ordered Indices, B+Tree Index
Files, B-Tree Index Files, Static Hashing, Dynamic Hashing, Comparison
of Ordered Indexing and Hashing, Index Definition In SQL, Multiple-Key
Access

Query Processing: Overview, Measures Of Query Cost, Selection

Operation, Sorting, Join Operation, Other Operations, Evaluation of
Expressions

Transaction Management: Transactions, Transaction Concept,

Transaction State, Implementation of Atomicity and Durability, Concurrent
Executions, Serializability, Recoverability, Implementation of Isolation,
Transaction Definition In SQL, Testing Of Serializability

UNIT – V Concurrency Control: Lock-Based Protocols, Timestamp-Based

Protocol, Validation-Based Protocols, Multiple Granularities, Multiversion
Schemes, Deadlock Handling Insert and Delete Operations, Weak Levels
Of Consistency, Concurrency In Index Structures

Recovery System: Failure Classification, Storage Structure, Recovery

And Atomicity, Log-Based Recovery, Shadow Paging, Recovery With
Concurrent Transaction, Buffer Management, Failure With Loss Of
Nonvolatile Storage, Advanced Recovery Techniques, Remote Backup
System.