Sandra Bowstead San Diego, California 92104

bowsteadsandra@gmail.com 916.847.3435
www.linkedin.com/in/sandrabowstead-mba

Sales Enablement Business Analyst & Project Manager

16+ years success in providing data and reports that boost revenue by enabling sales/operations teams

Innovative, tenacious, and highly technical business operations analyst and project manager with extensive
experience collaborating and providing data/reports to high-functioning sales teams. Directly align customer
systems with internal systems, quickly analyzing and publishing data. Identify trends and provide the information
to the sales team, providing the organization with a competitive advantage. Motivate and guide team members to
utilize extracted data and reports to accurately forecast and react to changing trends.
Highlights of Expertise
Project Management Techniques Process Design & Standardization
MDM & Data Governance Reporting & KPI Development
Data Mining & Analytics Sales Enablement
CRM Administration Customer Relationship Development
Forecasting & Pipeline Management Motivational Team Leadership

Career Experience
Intel Corporation, Folsom, California (2000 to 2016)
SALES ENABLEMENT BUSINESS OPERATIONS ANALYST (2012 to 2016)
Influenced efficiency decisions for business needs in alignment with corporate goals by partnering with field
teams, operation partners, and project/program managers. Championed all data operations and access for
Salesforce and the Intel Business Portal,
Key contributor and subject matter expert during the installation and launch of Salesforce and Jive.
Gathered requirements, advocated efficiency enhancements, and generated performance indicators.
Established guidelines and executed rule based Territory management. Provided reporting, maintenance
and issue resolution which included troubleshooting and problem solving.
Guided the change process for customer and contacts for the largest separation in the industrys history
by divesting/converging nearly 60 tools, 500+ customer records, and 2,220+ portal changes.
Influenced Customer Master Data (CMD) standardization by traveling to APAC to champion common
processes. Shrunk lead time from several weeks to only a few days for majority of requests.
As Business Continuity Planner, developed and maintained departments disaster recovery plan.

CUSTOMER SALES ANALYST (2009 to 2011)

Governed the entire sales and revenue reporting processes surrounding two large MNC customers. Forecasted
and published revenue projections. Understood customer demand requirements which allowed the team to
devise pricing strategies and determine where products needed to be allocated.
Saved an average of $20 million each year in excess customer inventory by thoroughly analyzing demand
and forecasting future needs.
Discovered a channel sales revenue mapping issue of $12 million which was rolling up incorrectly under
the distributor. Corrected the incorrect set up through negotiation with finance and customer.
Negotiated condensed delivery timing with a supplier which allowed for reduced turnaround time for the
completed build. Advocated for and aligned the customers needs with Intels.

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CUSTOMER BUSINESS ANALYST (2007 to 2008)

Integrated a new direct customer with a unique business model. Established and strictly enforced policies and
procedures designed to merge cross-functional team activities. Procured the necessary resources and
intelligence to meet the customers needs and technical specifications.
Proactively identified a $1 million discrepancy in royalty payments between Intel, the customer, and
ODM. Enhanced the purchasing process that allowed revenue to be accurately captured 100%.
During routine data analysis and reporting, uncovered a $100,000 royalty overpayment. Transferred
program tracking ownership to the CBA desk which reduced financial exposure significantly.

REBATE ANALYST (2005 to 2006)

Forecasted and processed rebate payments owed ensuring that Intel stayed within regulatory guidelines and
other governing rules. Extracted data from ambiguous sources, reported performance to management on a
monthly basis, and collaborated with the customer, field, and finance divisions on pricing strategies.
Effectively managed nearly $125 million in contra revenue each quarter that exponentially grew to over
$500 million.
Quickly reacted to rebate growth that exceeded 300% by semi-automating processes. Successfully
reduced the analysis time by 3 days during month-end procedures.

CUSTOMER BUSINESS ANALYST (2003 to 2004)

Communicated regularly with the customer, acting as first point of contact for all questions and concerns.
Connected the sales, customer, and factory teams through common goals and strategic initiatives.
Closely analyzed and forecasted demand requirements for each retail cycle. Boosted gross revenue by 8%
after properly distributing resources and securing supply chain support.
Participated in a 3-month job swap with a counterpart in Swindon, England. Exchanged best practices and
strengthened relationships with HP European buyers, procurement team, and field engineers.

GEOGRAPHICAL BUSINESS ANALYST (2000 to 2002)

Directly oversaw all of the Flash Memory customer demand collection for North and South America.
Supported Dialogic acquisition from an operational perspective. Provided in-depth reports to management
after thorough analysis of data. Forecasted and allocated supply to customers based on availability and
requirements.

Education & Credentials

Golden Gate University, San Francisco, California
Master of Business Administration Telecommunications Management

San Diego State University, San Diego, California

Bachelor of Science in Business Administration Finance

Technical Proficiencies: Salesforce, Jive, ServiceNow, Cognos TM1, SAP, SAP BusinessObjects, EDI, SharePoint,
Informatica, AGS, IDAM, SQL, Tableau, MS Office, MS Project, MS Access

Affiliations: Project Management Institute (PMI) (PMP Certification in Progress)