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Technical Tips by Britt Horvat

Xerox WorkCentre 7425 style Technical Information - Part II (Managing Consumables / HFSIs)

Xerox WorkCentre 7425, 7428, 7435 & 7525, 7530, 7535, 7545, 7556, & 7830, 7835, 7845, 7855

Last month we got started on the Tech Info for the Xerox 7425 style. We had a look at the fault code meanings, and how to reset some of the codes. Now well look at things like the various versions of toner cartridges and the stated yields for some of the
other consumables / HFSIs (High Frequency Service Items).

If youre going to be taking these machines into the fold, youll want to know a few things about the various versions of the Toner Cartridges. There are two types of Toner Cartridges here in the U.S. (Sold Plan vs. Metered Plan), and then overseas there is a
DMO version (Developing Market Operations). They are not interchangeable and if you install the wrong version, the machine will reject it with a fault code (Toner CRUM Data Mismatch Fail). The fault codes for having the wrong cartridge are 093-926 (f
Yellow), 093-961 (for Magenta), or 093-962 (for Cyan).

Guessing which version a machine will require is getting tricky. At first, most of the machines folks ran across were under the Sold plan, but as more machines are coming off of lease and being resold into the market, we are hearing of a mixture of Sold v
there. If you are not sure which version of toner cartridges a particular machine is looking for, youll want to go into the NVM (Non Volatile Memory) settings and read a pair of NVM values.

Entering Diagnostics Mode:

First, heres a refresher on how to enter Diagnostic Mode (or CE Mode as they call it). Press and hold the 0 button for 5 seconds, then while youre still holding 0, press Start. This will bring up the CE Passcode screen. Enter 6789 at the prompt and tou
press the Machine Status button. Select Tools followed by System Settings. Now in the Group column, choose Common Service Settings and in the Features column, scroll down and choose Maintenance / Diagnostics. From the menu which show
Read / Write and enter the Chain and Link (the chain is the first two digits in a code and the link is the second pair of digits after the dash) then press Confirm / Change so that you can read the current value. I am certain the two below will prove to be

740-053 = Geographic Setting (3=North America / Europe, 12= DMO, 15=Worldwide)

740-055 = Contract Type (2=Sold Plan, 3= Metered Plan, 31=Neutral)

7425/7428/7435 Toner Cartridge part #s for each market:

Color U.S. Sold Metered DMO

Black 6R1395 6R1391 6R1399
Cyan 6R1398 6R1394 6R1402
Magenta 6R1397 6R1393 6R1401
Yellow 6R1396 6R1392 6R1400
7525/7535/7545/7556 & 7830/7835/7845/7855 Toner Cartridge part #s for each market:

Color U.S. Sold Metered DMO

Black 6R1513 6R1512 6R1517
Cyan 6R1516 6R1509 6R1520
Magenta 6R1515 6R1510 6R1519
Yellow 6R1514 6R1511 6R1518
Interestingly, the first toner cartridges which come with a new machine are set to Worldwide for the Region, and Neutral for the Contract Type. Once the initial cartridges run out of toner and get replaced, whichever toner cartridge is installed in the mach
machines required toner cartridge version. The machine sets up its Geographic Setting and Contract Type based on the first replacement toners introduced to it.

The toner cartridge estimated yields (based on 5% coverage) are 26K for Black and 15K for Cyan, Magenta, or Yellow. They will time out even if theyre not completely empty thanks to the Toner Reset CRUM chips on the cartridges. The Toner CRUM chi
which color they are, which version of the toner cartridges they are, and how many prints the cartridge has already run.

The Drum Cartridges (013R00647 for models 7425-7435 and 013R00662 for models 7525-7556 & 7830-7855) appear 4 times in the machine (one for each color position). The yield is stated as being 56K for the 7425 version and 125K for the 7525 versio
reset automatically when the new drum cartridges are installed (a new Drum Reset CRUM is the key here). If you want to rebuild a drum cartridge, youd want to pick up the drum, the Blade, the Charge Roller and the appropriate Drum Reset CRUM chip.
of the cartridges might be causing a copy quality issue, you can swap one for another without any problem.

Then theres the Toner Waste Container (008R13061) which has a stated yield of 43K.

Below is a list of the other consumables with their associated HFSI codes, yields and notes about how to reset the counters.

HFSI Codes and yields:

Code Descripon Yield Reset Notes:
954821 2nd BTR Unit (008R13064) 200K * Reset from User Mode

(Transfer Roll Assembly)

954822 IBT Cleaner Assembly 160K * Reset from User Mode

(001R00600 for 74257435)

(001R00613 for 75257556)

(Transfer Cleaner Assembly)

954820 IBT Assembly 480K ** Reset in Diagnoscs HFSI Counters

(Transfer Belt Assembly)

954850 Fuser Assembly 200K (Actually 192K for 8.5x11 Resets automacally at install. These fusers have a picofuse on a lile board inside the re
pages) the fuser. To reset the fuser count you need to install a new fuser, or solder a new fuse on
(008R13062 110v 74257435) board.

(008R13063 220v 74257435)

(604K62200 110v 75257535)

(604K62230 220v 75257535)

(604K62210 110v 75457556)

(604K62220 220v 75457556)

954830, 831/832/833 Developer Housings (Y/M/C/K) 4.8 million This parcular stated yield sounds like an error. We will believe that when we see it.
954800 Feed Rollers Tray 1 300K sheets fed ** Reset in Diagnoscs HFSI Counters
954801 Feed Rollers Tray 2 300K sheets fed ** Reset in Diagnoscs HFSI Counters
954802 Feed Rollers Tray 3 300K sheets fed ** Reset in Diagnoscs HFSI Counters
954803 Feed Rollers Tray 4 300K sheets fed ** Reset in Diagnoscs HFSI Counters
954805 Feed Rollers Tray 5 500K sheets fed ** Reset in Diagnoscs HFSI Counters
954804 Feed Rollers Tray 6 (HCF) 300K sheets fed **Reset in Diagnoscs HFSI Counters
* As noted in last months article, some of the HFSI counters can be reset by the User easily enough. Simply press the Machine Status button and select the Supplies tab on the control console. Select the consumable you want to reset and press Rese
screen.

** Some HFSI counters require resetting from Diagnostics. Enter Diagnostic Mode (CE Diagnostics) as explained earlier in this article and choose Adjustment / Others from the menu. Select HFSI Counter. Scroll down the list and find the HFSI you wan
Details. To clear the counter, select Reset Current Value. The screen will say Job completed. You can also Change Spec Life if you want a particular counter to go longer between replacement messages. Press Close when youre done.

There are a few alternate Boot Modes you can use if the machine is having trouble booting up. These may help you get rid of erroneous codes or commands which cause trouble in the booting process. Keep in mind you may lose some information (such
queue) by using these alternate start-up methods.

Special Boot Modes:

Job Log Initialization: this will delete any print or copy job which is in progress before the machine boots up. To boot up with Job Log Initialization, hold the 1, the Stop, and the Energy Saver buttons all together while turning on the power. Keep holding
boot up screen with the progress bar appears.

Spool Initialization: this will delete all pending print or copy jobs in the queue before the machine boots up. To boot up using Spool Initialization, hold the 6, the Stop, and the Energy Saver buttons simultaneously while you turn on the power. Keep hol
boot up screen appears.

There are other special Boot Modes, but the other ones are not to be taken lightly, so we wont cover them here. One is for initializing the HDD which wipes out all customer data. The final one initializes the ESS NVM (memory) which would then require so
with the PWS laptop to reload all of the Memory Settings for the machine.

I think that should do it for this month. Next article well sift though the rather lengthy list of Component Controls available to you from Diagnostics so you can test sensors, motors, clutches, etc. Have a great September! u

Britt works for The Parts Drop, a company whose primary business is providing parts, supplies and information for Xerox brand copiers, printers and fax machines. You can find more information, including many of Britts past ENX articles on their website,
youd like to read more about Xerox brand office equipment, theres also a complete listing of past articles under contributing writers on the ENX website (www.ENXMAG.com)

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