QUENTIN SALUDAS IT Technicien

CONTACT
+336 79 11 53 SKILLS
44
OFFICE PACKAGE 1 1 WORDPRESS 1 1
q.saludas@gma
il.com LINUX 1 1 PHOTOSHOP 1 1
q.das WINDOWS 1 1 HTML/CSS 1 1
Area of Metz OCS/INVENTORY 1 1 PHP & MYSQL 1 1
(France)
Work Holiday
Visa

PROFILE

IT technician with 5 years experiences in project management, network

and help desk. I could ensure the basic troubleshooting (level 1).
Autonomous, strong team working skill, curious and helpful, I would be
glad to collaborate with your company.

CAREER AND QUALIFICATIONS HISTORY

EDF APPRENTICESHIP
FROM SEPT 2015 TO JUILY 2017

STUDY IN INFORMATIC SERVICE IN ORGANISATION WHILE WORKING AS A TECHNICAL

INFORMATIC MANAGER

LYCEE ROBERT SCHUMAN

FROM MARCH 2015 TO JUILY 2017

ADVANCED DIPLOMA IN INFORMATIC SERVICE IN ORGANISATION

PROMAN AND MCDONALDS

FROM MARCH 2015 TO JUILY 2015

EMLOYEE IN SELF SERVICE

LUXEMBOURG SCHOOL OF COMMERCE

JUNE 2015

INITIATION BUSINESS CERTIFICATE

FRENCH AIR FORCES

FROM MAY 2012 TO FEB 2015

SERGEANT AS AN IT HELP DESK

LYCEE GEORGES DE LA TOUR

JUNE 2011
HIGH SCHOOL CERTIFICATE

PROFESSIONAL EXPERIENCE

September 2015 Present

IT Support Officer, EDF Nancy (FRANCE)
Responsibilities:
Manage the IT business & local telecom: study the solution to be
implemented, validate the queries, monitor and coordinate the
achievements by the IT & telecom providers, monitor the
achievements and update the necessary documentation (HP
software).
Be the technical interlocutor of proximity privileged: that require
know-how the local technical context, to be the operational point
of entry of the IT interlocutors and the client (most of them are
from every branch of EDF), to help the needs, to ensure and
steering input technically some advices to projects IT National.
Carry out the operational follow-up of the IT & telecom activity:
follow complex incidents and requests for services, monitor the
service and report on the files in progress with the client.

Achievements:
Use inventory and ticketing software (SCOPE GP and HP Service
Manager) to follow-up IT stock in order to reduce the IT budget.
Ensure employees training in terms of inventory software (VISIO,
OCS/INVENTORY and Scope GP), to make them participate to the
reduction of the IT budget.
Implementation of National projects by deploying the WIFI in the
different shops of my area.

March 2015 to July 2015

Employee self-service, Proman Metz (FRANCE) and Mc Donalds
Thionville (FRANCE)

Responsibilities:
Implementation (installation, markup, labeling) of food products
or non-food products on a sales floor according to the commercial
regulations, the company's commercial objectives and the rules
hygiene and safety.
Inventory management of products in storage.
May 2012 to February 2015
Sergeant as an IT help desk, French Airlines Forces Lyon
(FRANCE).

Responsibilities :
Managing and team working under stress.
Management of IT projects, network evolving and users IT
environment.
Troubleshooting level 1. (help desk, service on all devices)

Achievements :
Mission in Romania and Jordan in order to deploy the network
during the different operation.
Working on MS DOS and Windows XP.

REFEREE

Company EDF NANCY French Air Forces CFA Robert

Schumann
Job Support IT officer Sergeant as IT help Student in informatic
desk
Name Mr M.WOLFF Mr T.SATANAS Ms I.DAVEY
referee
Phone +33 760 537 076 +33 638 630 452 +33
number
E-mail mathieu.wolff@edf Thierry.j.satanas@gmail Isabelle.davey@gmail
.fr .com .com