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1. Identify the incorrect alternative. The ideas are valid when they comply with
the following assumptions:
a) Contain an indication of the needed solution to implement it.
b) Be of own authorship and must be no other initiative that aims to solve the
same problem of the Idea suggested.
c) Be directly related to the author function.
d) Be technically and economically doable.
e) Generate benefits and / or have clearly demonstrable results.
4. Which of the following tools is not used on QIS, but is used on Six Sigma?
a) FMEA
b) Brainstorming
c) 5W2H
d) Pareto Diagram
e) Check Sheet
6. Which of the following alternatives is not one of the Six Sigma Method Steps?
a) Problem Definition
b) Observation
c) Results Check
d) Phenomenon Analysis
e) Standardization
7. The 7 Quality Tools must be applied on the:
a) Process Improvement and Defects elimination
b) Improve Opinion Survey
c) Improve immediate profit
d) Definition of year projects
e) Immediate profit
14. Six Sigma goal is: Promote improvements on results contributing to reach
Sites strategic objectives and reducing the process variability, looking for
eliminate defects and failures in products and services, using the PDCA cycle, 7
quality tools and advance statistic.
a) ( ) True
b) ( ) False
15. About the sentence: A car stopped due to a deflated tyre by a nail., is true
say that:
a) Problem: Deflated tyre; Effect: Nail; Cause: Stopped Car
b) Problem: Stopped Car; Effect: Deflated tyre; Cause: Nail
c) Problem: Stopped Car; Effect: Nail; Cause: Deflated tyre
d) Problem: Deflated tyre; Effect: Stopped Car; Cause: Nail
e) Problem: Nail; Effect: Stopped Car; Cause: Deflated tyre
16. In general the Cause and Effect Diagram has 6 basic factors, that are
always related with the fabrication process. Which of the following is NOT one
of them?
a) Labor
b) Management
c) Methodology
d) Environment
e) Measurement
17. QIS goal is Increase the commitment of the teams stimulating the team
work, increasing the delegation and autonomy and contributing to personal
development.
a) ( ) False
b) ( ) True
18. QIS uses QIS methodology, 7 Quality Tools and Advanced Statistic Tools.
a) ( ) True
b) ( ) False
19. Select the alternative that contains a appropriate Quality Tool to the
following definition: A tool that shows the process variability, identifying the
variability causes, that might be common causes or special causes.
a) Pareto Diagram
b) Histogram
c) Brainstorming
d) FMEA
e) Control Chart
20. After concluded the QIS projects must be monitored for how long?
a) 6 months
b) 8 months
c) 12 months
d) 3 months
e) No check needed