Alexander Patano

Professional ExperienceContinued
Alexander Patano
Professional ExperienceContinued

510 Wellington Square #404, Exton, PA 19341 C: 215-779-2627 APATANO@COMCAST.NET

HUMAN RESOURCES EXECUTIVE

SVP | VP | DIRECTOR
Successful, approachable Senior Human Resources Executive, who has partnered across business functions to proactively
implement strategies and develop initiatives that drive results. Managed up to ten direct reports (HR Directors,
Managers, Supervisors) guiding the definition and initiation of workplace planning, recruitment, induction, talent
management, people capability, performance management, employee engagement and succession management
programs.
Position companies to drive the highest level of performance through their human capital investment in Union and Non-union
environments, advising members of the senior leadership team, clearly defining objectives, instilling accountability, and
leading change management initiatives in a performance improvement and customer-centric thinking culture.
CORE COMPETENCIES
Labor Relations / Union Negotiations Strategic Planning / Tactical Execution Situational Analysis / Planning
Multifunctional Leadership Organizational Design / Management Strategic Planning / Strategy
Global Recruitment / Development Compliance / Labor Risk Mitigation Team Performance / Metrics

PROFESSIONAL EXPERIENCE
WR Grace 2015 Present
Grace provides high performance specialty chemicals and materials to improve the products and processes of customer
partners around the world.
Director of Human Resources Baltimore, Md
Provide Human Resources and Labor Relations guidance in key areas such as employee relations, compensation/payroll,
succession planning, leadership amd organizational development, labor negotiations, grievances, union hearings,
performance management, and collaborate with site leaders as a strategic and tactical HR Business Partner.
Selected Achievements
Partner with site leader to drive strategy, engagement, and team performance.
Support talent management leadership at the site.
Manage all site labor relations processes and activities while reducing grievances by 90%.
Coordinate effective recruitment and training initiatives and filling all key positons in timely process.
Facilitate career development and calibration processes.
Coordinate benefits and compensation.
Responsible for employee relations and training.
Evaluate and support established metrics and goals.
Recommend procedures for continuous improvement for HR function which included reduction of FMLA cases by 40%.
Particpate and led Grace North America HR operations projects.

Express Scripts 2012 - 2015

Express Scripts provides integrated pharmacy benefit management services including network-pharmacy claims processing;
home delivery pharmacy services; specialty pharmacy benefit management, through its subsidiary Accredo.
Regional Human Resources and Labor Relations Director- New Jersey, Bensalem, PA / Pittsburgh,
PA/ Tampa, FL / & Harrisburg, PA
Provided Human Resources guidance in Labor Relations, Strategic Planning, Multifunctional Leadership, Team Performance
and Metrics, Employee Relations and Engagement, Compensation/Benefits, Succession Planning, Balanced Scorecard
Utilization, Logistics, Performance Management, Project Leadership, Situational Design and Management, and collaborated
with all business units as a strategic and tactical Business Partner.
Alexander Patano
Professional ExperienceContinued

Selected Achievements
Improved employee relations while ensuring business continuity by successfully negotiating numerous contracts such as
UFCW, USW, IUOE and GUILD for Pharmacists.
Increased team performance levels across organization by defining and establishing performance metrics, engagement
tools, and succession /career development; implemented calibration and PIP/Positive Direction procedures.
Provided labor relations guidance in all union sites with 50% reduction in grievances.
Coordinated benefits and compensation for all union sites.
Coached and counseled leadership teams on team performance and metrics.
Coordinated succession planning and leadership development meetings and training.
Collaborated with all business leaders regarding employee relations, employee engagement, and project leadership.

DeVry University 2010-2012

DeVry is one of the largest market-funded educational organizations in the world with over 90,000 students a global
presence. DeVry is the name behind nine different educational institutions, including a graduate school, a nursing school and
medical school, each a leader in its field.
Region Human Resources Director Philadelphia Region, New York & Pittsburgh, PA
Provided VP/Director level leadership over regional HR functions with primary responsibility for creating and implementing
policies and procedures impacting staffing, recruitment, employee relations and engagement, and mediations. Reporting to
the President, acted as strategic, collaborative partner to multiple service departments across the organization.
Selected Achievements
Positioned company to improve job satisfaction ratings by upward of 15%, positively impacting retention, by
implementing key engagement committees that enable better employee relations, communications, and empowerment.
Eliminated 20 open positions within 30 days by utilizing better recruitment and interviewing techniques and through
improved training of personnel in needs definition.
Collaborated with senior leadership regarding succession planning and leadership development.
Counseled leadrship teams including faculty regarding employee relations concerns and critical business decisions
affecting student enrollment

UPS 1988-2010
Vice President of Human Resources: 1992-2010; Region /Corporate Human Resources Director: 1988-1992
-Philadelphia, PA, Harrisburg, PA / Manhattan, NY / Puerto Rico
One of the worlds largest global operating transportation and package delivery firms serving more than 200 countries and
territories, employing more than 400,000 employees and generating annual revenues in excess of $45 billion.
Strategic thinking HR leader who directed employee relations, compensation/benefits, health and safety, succession planning,
recruitment and employment, public affairs, leadership and organizational development, labor negotiations/conflict
resolution, contract ratifications and union hearings, EEO, AAP and OSHA compliance. Supported COO, CFO, Sales and
Legal.
Selected Achievements
92% reduction in demotions and terminations achieved by implementing enhanced training of operational policies and
procedures, emphasizing the importance of integrity in New York.
In collaboration with Teamsters drivers and inside manual workers, reduced accident and job injury frequency by 50%
and 40% respectively, while reducing workers compensation costs by 30%. Passed all Ketter audits in New York.
Successfully directed negotiations during 2007 West Region contract ratification for UPS.
Eliminated all shortfalls for minority and female management positions as evidenced by OFCCP reviews showing no
areas of concern in Philadelphia.
Personally trained all Directors of Human Resources in the New York Districts, all of whom finished in the top 15 of the
HR-balanced scorecard within 18 months.
Reduced auto accident and job injury frequency by 50% and 40% respectively, while reducing workers compensation
costs by 30%. All Ketter audits had passing scores in New York.
Improved the staff ERI score in Philadelphia from the lowest in the region at 60% to the best in the region at 98% out of
12 Districts.
Alexander Patano
Professional ExperienceContinued

Corporate Human Resources Director

Coordinated the UPS Sales Force Integration Project while simultaneously directing the Corporate Compliance Department.
Responsible for the East Region for Supply Chain Solutions.
Selected Achievements
Reduced turnover 47% in just 12 months by effectively recruiting, hiring and training in order to maintain full operations
functionality and staffing levels.
77% reduction in injuries and an 81% reduction in auto accidents in Supply Chain Solutions by implementing revised
health and safety processes that previously were not being utilized.
Attained 100% consistency in business development post-integration by developing, negotiating and implementing
unified HR operating policies and procedures including compensation standards.
Ensured maximum compliance with DOT, OSHA, SOX and Environmental regulations by developing and implementing
training and awareness programs for 100% of UPS Workforce.

Prior UPS Positions: Corporate Project HR Leader, Madrid, Spain; Workforce Planning Manager; Health
& Safety Manager; Training Manager; Special Assignment to Puerto Rico; Manager, Packaging & Hub
Operations; Operations Supervisor; Inside Manual Employee / Driver

CERTIFICATIONS / TRAINING
American Disability Act Crisis Management Training Violence in the Workplace
OFCCP Contract Ratifications Business Conduct Compliance
Corporate Health & Safety Process (CHSP) Professional Relationships Labor Relations
Hearing Impaired Training Employee Assistance Training (EAP) Affirmative Action Compliance
Focus on Compliance Training Performance Management Training SPHR SHRM
Diversity Training Mediation Process CDR Associates

EDUCATION & AFFILIATIONS

Masters in Education, University of Texas, Edinburg
B.A. in English, University of Illinois, Chicago
Affiliations: Leadership Roles Unico President; Urban League Advisor and Board Member
United Way Advisor and Member; YMCA Consultant
Affiliations: Member National Liberty Museum; YAI; Pajama Program