Avtech DVR kpd674 Avc794 Avc798 796 kpd679 677 Camera kpc133x 143x 139x 148 149x 142 152 Avc462 472 Rma Manual 2010

Innovation for Video
Your Best Surveillance Partner
RMA SERVICE
MANUAL
AV TECH Corporation
CONTENTS
1. NECESSARY TOOL LIST ...................................................................................................................................1
2. DVR......................................................................................................................................................................2
2.1. 4CH DVR: KPD674 / AVC794 ...........................................................................................................................2
2.1.1. Components Description............................................................................................................................2
2.1.2. Common Function Failures........................................................................................................................7
2.2. 16 / 8CH DVR: AVC798 / 796 / KPD679 / 677 ................................................................................................20
2.2.1. Components Description..........................................................................................................................20
2.2.2. Common Function Failures......................................................................................................................23
3. CAMERA............................................................................................................................................................42
3.1. CAMERA: KPC133X / 143X / 139X / 148X / 149X / 142 / 152; AVC462 / 472 .....................................................42
3.1.1. Components Description..........................................................................................................................42
3.1.2. Common Function Failures......................................................................................................................44
AV TECH Corporation
1. Necessary Tool List

Screwdriver
Forceps
Solder
Solder wick
Soldering flux
PCB detergent
Magnifier
Iron
Heat gun
Digital multimeter
Oscilloscope
Test fixture
1
2. DVR
2.1. 4CH DVR: KPD674 / AVC794
2.1.1. Components Description

Please refer to figure 1 ~ 4 for Components Configuration Diagram
2
Figure 1: AVC794 - Front Components Configuration Diagram of Main Board
3
Figure 2: AVC794 - Rear Components Configuration Diagram of Main Board
4
Figure 3: KPD674 - Front Components Configuration Diagram of Main Board
5
Figure 4: KPD674 - Rear Components Configuration Diagram of Main Board
6
2.1.2. Common Function Failures
Situation One
The DVR is powered on, but the initialization fails. The LED indicators are not on, and theres no long
beep sound as we usually hear when the DVR is powered on
Solutions
1) Make sure your adapter works properly, and the power switch on the DVR rear panel is switched on.
2) Connect the DVR to power, and perform the following measurement and servicing.
3) Check if the frequency of X2 is 12MHz. Otherwise, replace it with a new one, and check again.
4) Change U14 and U1 and U8 and U9, and check if the DVR can be powered on normally.
Location: X2
Part No.: P12MHz HC49US (20PF +/-30ppm)<M005>
Location: U14
Part No.: PFLASH S29GL128P11TFI010(TSOP-56) 128Mb 3V
PS: The part on U14 is a part which needs data writing. Its recommended to skip this part.
7
Location: U1
Part No.: PASIC AV079D(PBGA484) D VERSION
Location: U8, U9
Part No.: PDDR2 V59C1G01168QBJ3(FBGA84)64M*16
PS: The parts on U8 & U9 are BGA parts. Its recommended not to replace them by yourself.
8
Situation Two
No HDD is detected. When the DVR is powered on, there's a message "NO HD" in red appears on the top
right corner of the screen.
Solution
1) Replace your SATA data bus / HDD with a new one and see if the problem is solved.
2) If not, replace U1 with a new one.
Location: U1
PS: The parts on U8 & U9 are BGA parts. Its recommended not to replace them by yourself.
9
Situation Three
Network connection failed.
Solution
1) Connect your DVR to your computer / notebook with a network cable, and see if the message
network cable unplugged is shown. If no, there might be something wrong with your network setting.
Please refer to the DVR user manual.
2) Replace U10R167R168R169R170 with new ones.
Location: U10
Part No.: PIP101A LF(LQFP48)
10
Location: R167,R168,R169,R170
Part No.: P75(0402)
11
Situation Four
The password is locked.
Solution
Please get the hardware reset manual from your AVTECH technical representative.
Situation Five
When the DVR is powered on, the long beep sound continues without stopping and you dont see the
welcome logo. (1.2V to earth short circuit)
Solution
1) Replace the power board with a new one to ensure the problem is not caused by the power board.
2) Please remove D8 diode, and measure if any short circuit occurred in both sides of D8. If yes, replace
D8 with a new one.
Location: D8
Part No.: PRLZ-3.6B(LL-34)
12
Situation Six
Unable to set date / time, or the system time is wrong (RTC NG)
Solution
1) Check if the frequency of X1 is 32K768HZ. Otherwise, replace it with a new one, and check again.
2) Replace U4 & BT1 with new ones.
Location: U4
Part No.: PS-35390A-T8T1G(TSSOP8)
13
Location: X1
Part No.: P32K768Hz 3x8 (12.5PF +/-20ppm)
Location: BT1
Part No.: PBCR2032 3V 220mAh
14
Situation Seven
VIDEO&AUDIO NG
Solution
Replace U33 with a new one.
Location: U33
Part No.: PLG1701(LQFP128)
PS: The part on U33 has too many pins. Its recommended not to replace it by yourself.
15
Situation Eight
PTZ camera cant be controlled (PTZ NG)
Solution
1) Make sure the connection of RS485A / B is correct.
2) Make sure the ID, baud rate & protocol set on your DVR are the same as your PTZ camera.
3) Replace U19 with a new one.
Location: U19
Part No.: PSN75HVD3082EDG4(SOP8)
16
Situation Nine
No VGA output or poor VGA output (VGA NG)
Solution
1) Some models only support signal video output (VGA or COMPOSITE). Make sure you have set the
video output to VGA.
2) Replace the VGA cable and your LCD monitor to ensure this problem is not caused by your VGA
cable or monitor.
3) Replace U1 and U9 with new ones.
Location: U1
Location: U9
PS: The part on U9 is a BGA part. Its recommended not to replace it by yourself.
17
Situation Ten
The error message SYS ERR 14-000 shown after DVR power-on.
Solution
Location: U5
Part No.: PCH2426-01(SOP8)
PS: The part on U5 is a part which needs data writing. Its recommended not to replace it by yourself.
18
Situation Eleven
Theres no image for main MONITOR output.
Solution
U26 and R282 are defective and should be replaced.
Location: U26
Part No.: PDRIVER BH76106(HVSOF6)
Location: R282
Part No.: P75(0402)
19
2.2. 16 / 8CH DVR: AVC798 / 796 / KPD679 / 677

Please refer to figure 1 and figure 2 for Components Configuration Diagram
20
Figure 5: Front Components Configuration Diagram of Main Board
21
Figure 6: Rear Components Configuration Diagram of Main Board
22
Situation One
The DVR is powered on, but the initialization fails. The LED indicators are not on, and theres no long
beep sound as we usually hear when the DVR is powered on
Solutions
1) Make sure your adapter works properly, and the power switch on the DVR rear panel is switched on.
2) Connect the DVR to power, and perform the following measurement and servicing.
3) Check if the frequency of X2 is 12MHz. Otherwise, replace it with a new one, and check again.
4) 3. Change U14 and U1 and U11 and U12 and U6, and check if the DVR can be powered on normally.
Location: U14
Part No.: PFLASH S29GL128P11TFI010(TSOP-56) 128Mb 3V
Location: U1
Part No.: PASIC AV076D(PBGA684) D VERSION, Encode Only
Location: U11,U12
PS1: The part on U14 is a part which needs data writing. Its recommended to skip this part.
PS2: The parts on U11 & U12 are BGA parts. Its recommended to skip them.
23
Location: X2
Location: U6
Part No.: PG916-120T1Uf(SOT23-5) 1.2V
24
Situation Two
No HDD is detected. When the DVR is powered on, there's a message "NO HD" in red appears on the top
right corner of the screen.
Solution
3) Replace your SATA data bus / HDD with a new one and see if the problem is solved.
4) If not, replace U1 with a new one.
Location: U1
PS: The part on U1 are a BGA part. Its recommended not to replace it by yourself.
25
Situation Three
Network connection failed.
Solution
3) Connect your DVR to your computer / notebook with a network cable, and see if the message
network cable unplugged is shown. If no, there might be something wrong with your network setting.
Please refer to the DVR user manual.
4) Replace U10R167R168R169R170 with new ones.
Location: U10
Part No.: PIP101A LF(LQFP48)
26
Location: R167,R168,R169,R170
Part No.: P75(0402)
27
Situation Four
The password is locked.
Solution
Please get the hardware reset manual from your AVTECH technical representative.
Situation Five
When the DVR is powered on, the long beep sound continues without stopping and you dont see the
welcome logo. (1.2V to earth short circuit)
Solution
3) Replace the power board with a new one to ensure the problem is not caused by the power board.
4) Please remove D8 diode, and measure if any short circuit occurred in both sides of D8. If yes, replace
D8 with a new one.
Location: D8
Part No.: PRLZ-3.6B(LL-34)
28
Situation Six
Unable to set date / time, or the system time is wrong (RTC NG)
Solution
1) Check if the frequency of X1 is 32K768HZ. Otherwise, replace it with a new one, and check again.
2) Replace U4 & BT1 with new ones.
Location: U4
Part No.: PS-35390A-T8T1G(TSSOP8)
29
Location: X1
Part No.: P32K768Hz 2x6 (12.5PF +/-8ppm)
Location: BT1
Part No.: PBCR2032 3V 220mAh
30
Situation Seven
PTZ camera cant be controlled (PTZ NG)
Solution
4) Make sure the connection of RS485A / B is correct.
5) Make sure the ID, baud rate & protocol set on your DVR are the same as your PTZ camera.
Location: U19
Part No.: PSN75HVD3082EDG4(SOP8)
31
Situation Eight
No VGA output or poor VGA output (VGA NG)
Solution
1) Some models only support signal video output (VGA or COMPOSITE). Make sure you have set the
video output to VGA.
2) Replace the VGA cable and your LCD monitor to ensure this problem is not caused by your VGA
cable or monitor.
3) Replace U1 and U9 with new ones.
Location: U1
Location: U9
PS: The part on U9 is a BGA part. Its recommended not to replace it by yourself.
32
Situation Nine
The error message SYS ERR 14-000 shown after DVR power-on.
Solution
Location: U5
Part No.: PCH2426-01(SOP8)
PS: The part on U5 is a part which needs data writing. Its recommended not to replace it by yourself.
33
Situation Ten
USB device detection failed (USB NG)
Solution
1) Replace your USB mouse or flash drive with the one which can be detected normally by other DVR to
ensure this problem is not caused by the faulty USB mouse or flash drive.
2) Check if the frequency of X4 is 12MHZ Otherwise, replace it with a new one, and check again.
Location: U81
Part No.: PAU6256-JBL(LQFP48)
34
Location: X4
P12MHz HC49US (20PF +/-30ppm)<M005>
35
Situation Eleven
DVD drive detection failed and no DVD backup option (DVD NG)
Solution
1) Replace your DVD drive with the one which can be detected normally by other DVR to ensure this
problem is not caused by the faulty DVD drive.
2) Check if the frequency of X5 is 30MHZ Otherwise, replace it with a new one, and check again.
Location: U82
Part No.: PSC-600A SSOP28 LF(SSOP28)
36
Location: X5
37
Situation Twelve
Bad video or audio output in the live view (VIDEO & AUDIO NG)
Solution
1) For CH1~CH4, replace U84 with a new one.
2) For CH5~CH8, replace U86 with a new one.
3) (16CH model only) For CH9~CH12, replace U87 with a new one.
4) (16CH model only) For CH13~CH16, replace U89 with a new one.
Location: U84, U86, U87, U89

Part No.: PASIC AV086(TQFP128)
PS: The parts have too many pins. Its recommended not to replace them by yourself.
38
Situation Thirteen
The channel image is overlapped on other channels image frame, for example, you can see CH2 image
on CH1 image frame.
Solution
Replace U56 & U57 respectively with a new one.
Location: U56, U57

Part No.: PHCF4051BM1(SOP16)
39
Situation Fourteen
Theres no image for main MONITOR output.
Solution
Replace U59 & R461 respectively with a new one.
Location: U59
Location: R461
Part No.: P75(0402)
40
Situation Fifteen
Theres no image for CALL monitor output.
Solution
Replace U58 & R459 respectively with a new one.
Location: U58
Location: R459
Part No.: P75(0402)
41
3. CAMERA
3.1. Camera:
KPC133x / 143x / 139x / 148x / 149x / 142 / 152
AVC462 / 472

Please refer to figure 1 ~ 4 for Components Configuration Diagram
42
Figure 7: Front Components Configuration Diagram of Main Board
Figure 8: Rear Components Configuration Diagram of Main Board
43
Situation One
No video output after power-on.
Solution
1) Before power-on, measure C206 & C207 and see if theyre short-circuited. If theyre short-circuited,
please replace with a new one. (If no, go to the next step)
2) Before power-on, measure RA02 and see if its 75. If no, replace RA02 & SP01, and power on to
check if the video output is normal. If no, replace ICA01. (If yes, go to the next step.)
3) Before power-on, measure C701 and see if its short-circuited. If yes, please replace with a new one.
(If no, please go to the next step)
4) Measure DP01. Both sides should be 12V. If no, please replace with a new one. (If yes, go to the next
step.)
5) Measure X1 and see if oscillatory. If yes, please replace with a new one. (if no, go to the next step.)
6) Measure IC202, pin 3, and see if theres wave of output voltage. If no, replace with a new one. (If yes,
go to the next step.)
7) Check IC201, IC2, IC3 & IC4 accordingly and see if theyre ok. (recommended not to replaced by
yourself)
44
Location: C206
Part No.: P10uF(1206)16V Y5V
Location: RA02
Part No.: P75(0603)
Location: SP01
Part No.: PTVS 05V/33PF SFI0603-050E330NP-LF
Location: ICA01
Part No.: PNJM2561(SOT-26A)<MTP6>
Location: DP01
Part No.: PRB521S-30(SC79)<LISION>
Location: X1
Part No.: NTSC system - P28M63636Hz(3x9)(20PF +/- 30ppm)
PAL system - P28M375000Hz(20PF +/- 30ppm)
Location: IC202
Part No.: PConverter ACT4012ASH-T(SOP8)
Location: IC201
Part No.: PS-1111B33MC(SOT23-5)
Location: IC2
Part No.: PDRIVER AA87222AP(TSSOP16)
45
Location: C207
Part No.: P10uF(1206)16V Y5V
Location: C701
Part No.: P10uF(0805)16V X5R
Location: IC3
Part No.: PVSP2582RHN(QFN36)
Location: IC4
Part No.: PASIC AV033B(LQFP-80)
46
Situation One
Bad video output (distortion or interference)
Solution
1) Before power-on, measure C102,C104 & C105 and see if theyre short-circuited. If yes, replace with a
new one. (If no, go to the next step.)
2) Replace SP01 with a new one and power on to check. If still NG, replace CA02, ICA01, & RA02 75
(P/N: PR75R/0603-00)
3) Replace Q101, D101, D102 & IC2.
Location: SP01
Part No.: PTVS 05V/33PF SFI0603-050E330NP-LF
Location: ICA01
Part No.: PNJM2561(SOT-26A)<MTP6>
Location: CA02
Part No.: P100uF/7V/CT-B<NEC>
Location: IC2
47
Location: C102
Part No.: P4uF7(0805)25V X5R
Location: C104,C105
Part No.: P225(0603)16V X5R
Location: Q101
Part No.: PUMZ1N(SC70-6)<ROHM>
Location: D101, D102
Part No.: PBAV99W(SOT323)
48
Situation Three
Obvious light leakage in high light area
Solution
Replace C103 & IC2 with a new one.
Location: IC2
49
Location: C103
Part No.: P4uF7(0603)10V X5R
50
Situation Four
Video output is normal, but IR LEDs are not activated.
Solution
1) Make sure this is caused by the main board or the IR LED board. If its caused by the main board, go
to the next step.
2) ReplaceQ701, IC701 & U701
Location: C701
Part No.: P10uF(0805)16V X5R
Location: Q701
Part No.: P2SB1184-P(TO-252)<LISION>
Location: IC701
Part No.: PLM358-S8(SOP8)
51

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Innovation for Video

Your Best Surveillance Partner

1. Necessary Tool List

2.1.1. Components Description

Figure 1: AVC794 - Front Components Configuration Diagram of Main Board

Figure 2: AVC794 - Rear Components Configuration Diagram of Main Board

Figure 3: KPD674 - Front Components Configuration Diagram of Main Board

Figure 4: KPD674 - Rear Components Configuration Diagram of Main Board

2.1.2. Common Function Failures

2.2. 16 / 8CH DVR: AVC798 / 796 / KPD679 / 677

Figure 5: Front Components Configuration Diagram of Main Board

Figure 6: Rear Components Configuration Diagram of Main Board

2.2.2. Common Function Failures

Location: U84, U86, U87, U89

Location: U56, U57

3.1.1. Components Description

Figure 7: Front Components Configuration Diagram of Main Board

Figure 8: Rear Components Configuration Diagram of Main Board

3.1.2. Common Function Failures

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