- It is severance from the organization, which includes voluntary retirement, normal retirement, resignations, deaths and dismissals. - It decreases with the increase of length of service. - It also decreases with increased skill exercise and age.
- In human services, turnover, or employee withdrawal behavior, has
become a serious personnel problem.
- Turnover creates considerable costs for the organization, decreases
productivity, disrupts worker relationships, and can increase waste and accidents.
- Thus turnover must be considered during human resource planning
especially in regard to supply forecasting.
- Organizations must expect a certain amount of turnover, but they must
also be able to calculate and evaluate their turnover rate.
- To calculate turnover rates, administrators must first define a "turnover."
Discharges, retirements, and deaths may be areas that create problems in the definition. Once a definition is determined, however, data collection and calculation of turnover rates is relatively straightforward: Count the number of turnovers and then compare that number with the total number of employees. From this, a percentage rate is determined.
- Evaluation of turnover is a bit more complex. There are a number of ways
to conduct turnover analysis;
o comparison studies are among the simplest.
o Administrators may want to compare the turnover rate in their organizations with that of other organizations, with data presented by government agencies or trade organizations, or with organizational objectives. o Although these comparisons can be valuable, they provide little information in regard to the organization's individual situation. o Thus administrators might also want to compare the rate internally (Watts & White, 1988). Internal turnover comparisons often involve the dividing of employees who have left by a variety of factors: department, supervisor, performance level, length of employment, and career path (external hire or internal hire/promotion). The division of employees in this way can provide insight into the causes of turnover. o Qualitative information to supplement the analysis can be obtained by job satisfaction surveys or exit interviews. Ultimately, solutions or preventative strategies can be sought.
Difference methods of Wastage Analysis
- Labour Turnover Index:- It indicates the number of leavers as percentage
to average number of employees. - Labour Turnover = Number of employees leaving/Average number of employees employed * 100.
Stability index
Concept, meaning and definition:
- Stability Index = number with more than 1 year service now / total employed 1 year ago * 100
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