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Dean Manross Communication

1) Welcome email that would work for my courses. This would be sent out
prior to the beginning of the term.
a) Introduction of me (who am I, what I do, etc.)
b) General course expectations, assignments, and due dates
c) Dates of synchronous lessons and expectations
d) Contact information and office hours
2) An initial phone call to all of my students and/or parents
a) Introduction of who I am
b) Contact information
c) Ask if they have any questions
d) Determine their status (Junior, Senior, etc.)
3) Email communication
a) Communicate about grades or opportunities (personal)
b) Suggestions for resources or supports (mass)
c) General information about course (mass)
d) Inform about upcoming due dates or past due dates (personal/mass-
depends on situation)
e) Changes in course (mass)
f) Synchronous lesson information- times, videos, etc. (mass)
g) Communication for parents, students, and local administrators
(personal)
4) Stakeholders
a) Copy any mass communication for students
b) Copy any schedule changes or course changes
c) Copy personal notes with concerns
d) Copy emails sent to administration
5) School policies regarding communication
a) Grades should be shared only with students or parents/guardians of
students
b) Be aware of all FERPA laws and confidentiality
c) Dont use student names in subject lines
d) Phone calls to parents or students of record
6) Tools available for effective communication
a) Phone calls to appropriate numbers
b) School based email to emails on record
c) Video calls
d) School approved message bards
e) One on one synchronous chat
MS. HARTS COMMUNICATION PLAN
1. Welcome e-mail at beginning of course

a. Introduce myself and course name

b. My contact information

c. Date and time of welcome synchronous lesson

d. General course expectations, including calculator required

2. Welcome call to student and parents, if possible

3. Personal email notes

a. Opportunities to raise grades

b. Suggestions for resources


c. Areas of individual concern

4. Mass emails to courses

a. Synchronous lesson schedule

b. Course modifications

5. Stakeholders

a. Copy grade opportunity personal notes to parents

b. Copy mass emails with schedules and changes to parents

c. Copy personal notes with areas of concern to administrators

6. School Communication Policies

a. Place student name in subject of only school secure webmails, not general emails.

b. Be aware of FERPA regulations when sharing personal information. Grades should


be only shared with counselors and administrators as needed, and with parents or
account caretakers only.

c. Use only approved outside websites for communication with students.

7. Tools for Effective Communication

a. Telephone with regularly scheduled calls

b. e-mail or school-based webmail


c. School approved message board for posting recordings, syllabi, and course changes

d. Google Hangout video calls

e. Synchronous one-on-one help sessions

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