Positive responses from the patients, collected during the Patient Satisfaction

Survey (Table 4), indicate the student teams success in delivering their
interprofessional MTM services from the patients point of view. For example, all
patients who received a consultation from an interprofessional student team
strongly agreed that they were satisfied with the service and all patients agreed or
strongly agreed that the service would improve their health.
The vast majority of surveyed patients agreed or strongly agreed with the positive
statements in the satisfaction survey regarding their interactions with the student
groups. The patient satisfaction results are presented in Table 4. These positive
results reflect the benefits of the interprofessional MTM consultations from a patient
perspective.
Table 4. Patient-reported satisfaction with interprofessional student group MTM
consultation

Patient Satisfaction Response Frequencies Total

Responses respons
es

Domain Question Strongl Agree Disag Strongly Not N

y ree Disagre Applica
Agree e ble

Medication The students 5 1 0 0 0 6

Knowledge made sure I
understood (83.3%) (16.7%
following the )
drug regimen.

The students 4 2 0 0 0 6
helped me to
understand (66.7%) (33.3%
why I am )
taking each of
my medicines.

The students 4 2 0 0 0 6
helped me
understand (66.7%) (33.3%
how to know if )
my medicines
are working.

The students 5 1 0 0 0 6
helped me
understand (83.3%) (16.7%
the best ways )
to take my
medicines.
Self- After talking 5 1 0 0 0 6
management/E with the
mpowerment students, I feel (83.3%) (16.7%
more )
confident to
manage my
medicines.

The students 4 1 0 0 1 6
encouraged
me to achieve (66.7%) (16.7% (16.7%)
my treatment )
goals.

The students 5 1 0 0 0 6
made
recommendati (83.3%) (16.7%
ons for my )
overall health.

The students 4 0 1 0 1 6
helped me find
easier ways to (66.7%) (16.7% (16.7%)
take my )
medicines.

Addressing The students 6 0 0 0 0 6

Concerns listened to
concerns (100%)
about my
medicines.

The students 5 1 0 0 0 6
addressed my
health (83.3%) (16.7%
concerns. )

The students 5 1 0 0 0 6
addressed my
concerns (83.3%) (16.7%
about the )
safety of
medicines.

The students 3 0 1 0 2 6
addressed my
concerns (50%) (16.7% (33.3%)
about the cost )
of my health
care.
Patient I was satisfied 6 0 0 0 0 6
Experience with the
students for (100%)
overall care
provided.

The students 6 0 0 0 0 6
were
respectful (100%)
during our
interactions.

Due to my 5 1 0 0 0 6
experience
with this type (83.3%) (16.7%
of care, I )
would
recommend it.

I value the 5 1 0 0 0 6
information
the students (83.3%) (16.7%
gave me. )

I feel this 4 2 0 0 0 6
service will
improve my (66.7%) (33.3%
health. )