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Education
Central Piedmont Community College, Charlotte, NC | August 2015 Present
English Foreign Language
The University of North Carolina at Charlotte, Charlotte, NC | August 2014 May 2015
English Language and Training Institute coursework
Professional Experience
VOLUNTEER | LATIN AMERICAN CHAMBER OF COMMERCE, CHARLOTTE, NORTH CAROLINA | MARCH 2015 -
PRESENT
Conducted research into prospective clients and contacted clients by phone to obtain needed
information for database.
Greeted and registered members and visitors for chamber events utilizing strong interpersonal skills.
Assisted in event planning and implementation including conducting inventory and organizing event
space and materials.
Filed and grouped confidential paperwork into separate folders utilizing organizational skills and
attention to details.
Compiled and input prospective new members contact information into database.
PROFESSIONAL III | NATIONAL ELECTORAL COUNCIL, BARQUISIMETO, LARA. VENEZUELA | MARCH 2005-
FEBRUARY 2014
Human Resources Generalist
Created and presented to employees on contractual benefits.
Supervised and maintained employees compliance schedule.
Evaluated and resolved employees work-related problems by determing potential action steps and
brainstorming solutions.
Cooperated to improve functionalities of other departments.
Built and improved departments and work units through utilizing strong leadership & teamwork skills,
as well as administrative knowledge and understanding of office rules, regulations, and culture.
Collaborated with other departments to increase team productivity.
Coordinator of the Electoral Registry for City of Lara
Created and implemented strategies to locate, register, and update addresses for voting purposes.
Recruited new staff to manage machines
of the Electoral Registry.
Taught new employees the functioning of the institution in the state.
Completed inventory maintenance for general office operations.
Developed management reports of activities.
Received, controlled, and monitored citizen complaints.
BUSINESS SPECIALIST | BANK OF VENEZUELA, BARQUISIMETO, LARA. VENEZUELA | 1999-2004
Served the public
Printed the statement
Delivered of checks
Marketed of insurance and general products of a bank.
Negotiated with the companies different kinds of services.
Attract new customers.
Maintain balances in monthly bills.
Fulfillment of goals set by the institution.
Develop strategies to meet the goals.
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