Академический Документы
Профессиональный Документы
Культура Документы
4 succes
Vocabulary
1. Ultra
2. Under
3. De
4. Over
5. Co
6. Re
7. Mis
8. Out
9. Ex
10. Multi
Skills
1. Increase
2. Give
3. Repeat
4. Deliver
5. Make
6. Lower
7. Saying
8. Is
9. Ask
10. Planning
11. Make
12. Leave
Writing :
5 Job Satisfaction
Vocabulary
1. Match the words and phrases
1. Appraisal assessment
2. Take industrial action go on strike
3. Autonomy empowerment (het lot in eigen handen nemen)
4. Bureaucracy Red tape
5. Burnout breakdown
6. A compensation package remuneration
7. Perks Fringe benefits
8. Golden handshake severance payment (ontslagvergoeding)
2. Complete each sentence
1. Frustration
2. Satisfied
3. Recognized
4. Motivating
5. Frustrating
6. Recognition
Unit 6: Risk
Starting up
A. yes, in a certain way Iam a risk-taker. Since this year I am active in a
student union, and Iam responsible for organizing the parties and our
galabal. At the end of last year I had to make this decision, not knowing if I
could combine it with my education. But last semester I proved that it is
possible to combine those two thing and having good grades.
B.
Vocabulary
A.
B.
1. E Credit crunch: the loans to the bank
2. F
3. G
4. D
5. C
6. B
7. A actuaries: calculate the risks to do let those companies know how
much money they should ask from the clients.
E.
Listening:
A. Give one example of internal risk and one example of external risk
Examples internal risks: injuries to employees within a factory, a fire in a
warehouse
Examples external risks: an earthquake, a tsunami affecting a site, a change in
exchange-rate mechanism
B. Complete the chart
Hazard 1 = hurricanes 2 = floods
Operational 3 = employment risks
Financial 4 = a lack of liquidity within an organisation
Strategic 5 =looks at the area of competition 6 = the availability of new
technologies
Reading
A. Answer these questions
1. House, Fire, Car, my student room
2. Schade claims
B. Say what the main point of the article is, in as few words as
possible.
Spreading risks by reinsurance
C. Read the article and answer the questions
1. Internationalization paved the way for the beginnings of the insurance
industry back in the fourteenth century, as shipowners sought to
protect the increasing value of their ships and cargoes.
2. Reinsurers serve as a secondary market where insurance companies,
that cover large risks, can spread those risks through diversification.
They get insurances fro other comapnaies so they can spread the risk
D. Summary examples:
1. 90% of all world trade is transported by sea or other waterways. The
largest container ships today are 1 bn dollar worth. This value is small
if you compare it with the value found at the worlds great container
ports, such as Singapore or Hamburg, which depots is worth ten of
billions of dollars every day
2. The outsourcing of production sites to low-wage countries does not just
reduce costs, it can also reduce the quality of the goods, that are being
produced.
3. Liability losses can reach extreme proportions when pharmaceutical
product cause dangerous side effects in patients.
E. Find words in the article which mean the following
1. Product liability (cost)
2. (Awards for) damages
3. Portfolio
4. accumulation
5. (Major) catastrophe
F. Complete the sentences with words from Exercise E
1. damages
2. liability
3. Catastrophe
4. Portfolio
5. Accumulation
G. Without looking back at the article, match the words.
1. Bear b) the brunt (=be the most affected by a unpleasant situation)
2. Spring c) to mind
3. Meet e) a need
4. Pave a) the way To eminate
5. Spread d) the risks Outsources: company pays someone
else to do the part of the production
H. match the expression to their meanings
1. Spring to mind
2. Pave the way
3. Bear the brunt
4. Spread the risks
5. Meet a need
I. In the next 30 years, which types of risk do you think will
become
a) more significant:
b) less significant :
Background:
B; Revision
6. Risk
Vocabulary
1. Complete the sentences
1. Anticipating
2. Weighing up
3. Estimate
4. Identified
5. spreading
6. Estimate
7. Encounter
8. Eliminate
2. Circle the odd word out in each group
1. Immediate
2. Considerable
3. Potential
4. Substantial
Choose the best word to complete each sentence
1. Exceptionally
2. Increasingly
3. Totally
4. Extremely
5. Fully
6. Highly
Unit 7: Management styles
Vocabulary
A. Give the opposite meaning for each of these adjectives, using the
prefixes in-, ir-, un-, ii- or dis-. Then provide the noun forms.
Listening
Laurie Mullins is the author of Management and Organisational Behaviour. Listen
to the first part of the interview. Which 2 factors influence the managerial
function today, and what are the 2 examples that Laurie gives of these factors?
The ability to manage in an increasingly competitive, volatile, changing business
environment.
Example: the growth of the BRICK nations leads to a more diverse workforce.
The manager today has to manage with an increasing rate of technical change.
Example: information-communication technology (ICT) is always changing.
Listen to the second part. Which 6 managerial philosophies does Laurie mention.
Consideration respect and trust
Recognition and credit
Involvement and availability
A sense of justice
Positive action on an individual boss
Emphasis on end results
Listen to the final part and complete these extracts.
Direction
Organised
Structure
Routinge
Individual
Organisational
Committed
Self-direction
Self-control
Reading
Read your article quickly and decide which statements are true for the CEO you
read about.
She thinks most meetings are waste of time. False
She is good at making decisions quickly and firmly. true
She wants people to know who is the boss. True
She thinks artificial deadlines are stressful. False
She believes in hiring the best staff they can. true
She thinks her staff feel happy working there. False
Language Review
Look at the Jim Buckmaster article on page 145 and say what all the words in red
refer to.
We= the company
That sort of things = Fuss Bal, Ping-Pong,
Its= office atmosphere
I=Jim Buckmaster
We=the company
Those things= mindset
We=company
It = their work
They= employees
They=employees
They=rules
It=stress
We=company
My=Jim Buckmaster
That= authority
You=Jim Buckmaster
There= company
It= nontraditional philosophy
Their= employees
They=meeting
They=meeting
Look at the Anna Wintour article again and underline all the examples
of text reference. Use this checklist to help you.
I like people who represent the best of what they do, and if that turns you into a
perfectionist, then maybe I am.
She is decisive, impatient, and bears a look that says Im the boss, and youre
boring.
Its a group of people coming together and presenting ideas from which I pick
what I think is the best mix for each particular issue, but in the end, the final
decision has to be mine, Wintour explained.
If one comes across sometimes as being cold or brusque, its simply because Im
striving for the best.
Its not like a tea party here.
Asked at what kind of boss she is, Talley told Safer, Lets say that Anna can be
intimidating. I think thats her armor, to intimidate. To give the people the sense
that she is in charge. She is not a person whos going to show you her emotions
ever. Shes like a doctor, when shes looking at your work, its like a medical
analysis.
Just her office is very intimidating, right? You have to walk about a mile into the
office before you get to her desk, and Im sure its intentional.
Say what all the words you underlined in Exercise C refer to.
They People
That Liking people who
represent the best of
what they do
That Her look
It The staff of Vogue
magazine
It An act that comes
across cold or brusque
it At Vogues office
She Anna Wintour
That To intimidate
Her Anna Wintour
Her Anna Wintour
Your The work of Annas staff
It Anna looking at her
staffs work
Her Anna Wintour
Her Anna Wintour
it The fact that you have
to walk about a mile
into the office before
you get to her desk
Read this paragraph and say what the former and the latter refer to.
Wintour's critics describe her management style as autocratic, whilst her
supporters label it perfectionist. The former believe she is ruthlessly determined,
whereas the latter would rather say she is focused on excellence.
Former= her critics
latter=her supporters
Skills
Jason Harding, Sales Manager of the drinks company Quench Products,
is giving a presentation to some customers. Listen to both parts of the
presentation and answer these questions.
What is the name of the product?
Quench Iced Tea.
When will it be launched?
Early next March.
What are its unique selling points?
They offer it in different versions, and it will appeal to health-conscious
customers.
What will the audience take away with them?
A product that really stands out on the shelf.
Listen to the first part of the presentation again and complete these
extracts.
Launched
Unique features
Different versions
Edge
Stress
Wide appeal
Health- conscious customers
Selling point
Listen to the second part again and complete these extracts.
Turning now to
High quality
Slide
Mean
Means
A choice
Beautifully designed
Eye-catching
Appealing
Stand out
Summarize
Appeal
Outstanding design
Comprehensive marketing program
Ruth: because she believes that deadlines must be met at all costs.
Eduardo: He is a people person and he makes sure the staff really enjoys
coming to work.
Recommendation with reasons
I believe Eduardo would be the ideal candidate. His main focus isnt based on
meeting the deadlines on time, but more to creating a good working sphere. I
think that by creating this sphere, the team morale will go up, which will make
the workers like their job more. By liking their job more, they will work faster and
in that way they will miss less deadlines.
Unit 9: Raising finance
Raise money
Save
Spare
Find
Spend
Gain
Loose
Lend: you are the one who gives the money, the bank lends you the money
Collect
Invest
Borrow: you are the receiver
Receive
Take
Steal
Donate
Earn
Deposit
Withdraw
Vocabulary
A. The advantages
Loan Shark = they offer loans at really high interests. They even get violent if
you cant pay it back
Pawnbroker = shop where you take personal belongings to and they give you
money for it. You get a fraction from what is worth. You give a collateral for
getting a loan from the pawnbroker.
Advantages disadvertages
Bank You are sure they will You have to pay interest
do what they promise rates, they can be very
Flexibility: they give high
you different types of
loans, interest rates,
Friend You possibly dont have It might be unreliable, it
to pay interest is an spoken agreement,
they can get made, or
you lose the friendship
Member of Pay it back over a
family longer time instead of
paying it one time
Loan shark You can get a large High interest rates
amount of money, they The borrowers might get
dont check your hurt if they cant pay
financial background their depts.
Pawnbroker Easy to go to Lose your personal
property.
Credit card Easy to do, they dont High interest rates
company check your background
The easier it gets to get money, the higher the interest rates are.
1. It can influence what is done and how its done. Money is persuasive!
2. Spread the risk, your investment,
3. Take the risk of investing in something otherwise it is not likely to get a
lot of money. If you want to make money, you have to invest
4. Invest more money in it
5. Money can get ugly.
6. Out of danger it is always better to havent any depts.
Buying something on credit:
7. If you lend money to your fiend, for paying his schoolbooks and he is
using it for something else they
8. If you dont have a lot of money, you cant be picky , you have to take
what you are given
Listening
Simon Davies is Managing Director (Restructuring) at the Blackstone
Group, a leading private equity firm. Listen to the first part of the
interview and answer these questions.
Which three ways of raising finance does he mention?
Either current shareholders or new shareholders.
A business being able to raise money by borrowing, through dept.
A hybrid, effectively a combination of the two.
What are the advantages of:
Private markets: Confidentiality and remaining below the radar screen.
Public markets: They have a much deeper pocket.
Borrowing money: A far greater amount of funds available.
Listen to the second part and answer this question.
What are the disadvantages of?
Shares/equity?
Equity carries a fairly significant capital cost.
Debt?
The interest burden on debt is required to be paid over time.
Public markets?
Bondholders of whom you dont know the identity.
Private markets?
A lack of capital available if youre a significant business.
Listen to the final part. Simon says there are four reasons why finance
has become a short-term business. What are they?
The breadth of opportunity available.
The speed and quality of information.
The banks have become less relationship-driven from a financing perspective and
more relationship-driven from a sales and distribution perspective.
Easy to buy and sell shares.
Reading
How can start-up companies raise money?
By submitting a financial plan to the bank, containing substantial
proof of how they are planning to survive for the next two years. If the
bank recognizes your potential, they will lend you money.
Read the whole article and answer these questions in pairs.
What was the problem with some of the angel networking clubs?
They were too expensive: they were charging $2,488 just to submit a business
plan.
What was the advantage of London Business Angels?
They werent charging any money, so she could pitch to roughly 100 angels.
How did Saha improve her ability to pitch to backers?
She secured a place on gateway2investment (g2i), a four-day program to help
ambitious entrepreneurs hone their pitching techniques, delivered by financial
advisers Grant Thornton and backed by the London Development Agency.
Who finally invested in Sahas company?
A couple of Finnish investors she met through the European Border Investment
Program, together with five wealthy individuals at London Business Angels.
What is the problem with bank finance?
The cost remains stubbornly high.
What is the position with debt funding and equity finance?
Debt funding: people are lending, but that money isnt coming through.
Equity finance: it is pretty difficult to raise funds.
What is the problem with venture capital funds?
It takes about twice as long as before the recession struck.
Find idioms in the first six paragraphs that mean the following:
Finish something you have started
To go the distance.
A sudden or unexpected chance to do something that allows you to
become successful in your job
A lucky break.
Reduce your chances of failure or loss by trying several possibilities
instead of one
To hedge your bets.
Make sure you always know what is happening in a situation
Keep your ears to the ground.
Study the Grammar reference on page 150, then match these halves of
sentences. They are all from newspaper articles or headlines.
1b
2a
3f
4c
5h
6e
7d
8g
9j
10 i
Skills
Which of these negotiating tips do you agree with? Why? / Why not?
3. Agreed, you need to get to know each other.
4. Dont always interrupt immediately. Write down what you dont understand
and ask for it later.
5. You will always get something in return, thats why you do have to make
concessions for free. People experience an urge to reciprocate.
6. Agreed, dont confuse people but be clear about what you want.
7. Signalling phrases are key to this.
8. Definitely. And be sure to ask frequently if everyone understood as well.
9. Nobody wants to appear aggressive, so if thats the case, it never hurts to
adapt your language.
10.Not necessarily, only when appropriate. Sometimes it is best to hide your
true emotions and feelings.
Research shows that skilled negotiators often use the techniques listed
below to achieve their negotiating objective. Match the techniques (1-5)
to their definitions (a-e)
1d 2e 3b 4a 5c
Listen to five expressions and match each one to the correct technique
in Exercise B.
Can you offer any collateral? closed question
There seems to be something wrong with your figures. Signalling phrases.
Lets go over what weve agreed. Summarizing.
What sort of loan are you looking for? Open questions.
Let me clarify my last point. What I meant was, we would want to retain control of
the business.
Softening phrases.