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Sample Chapter
3
The Big Picture
PEI is the most underestimated part of the recruiting process but
matters more than you might think (1/4)
ThePersonalExperienceInterview(PEI)isthemostunderestimatedpartoftheMcKinsey
recruitingprocess,mainlyduetothefollowingissues:
McKinseyisquitecageyaboutthePersonalExperienceInterview thereishardlyany
informationavailableonthisverypartofyourinterviewsessions.Eventhoughthisiscertainly
true,afuturetopmanagementconsultantisatleastexpectedtopreparehimselftothebest
extentpossiblewiththeinformationthatisavailablebeforehand.Beinglazyandnoteven
takingtheefforttogathersomebasicinformationorpreparingthebasicsisdefinitelynotthe
impressionyouwanttocreate.
AlotofcandidatesthinkthatpreparingsomegeneralCVrelatedquestionsandlookingover
pastexperiencesandachievementsisenoughtoprepare however,thisapproachis
fundamentallywrongasthePEIisaninterviewformatofitsownandneedstobeprepared
carefully.Otherwisethecandidatewillmostlikelybyrejected(anditdoesnotmatteratallif
youwerethetopperformerinthecasestudyand/orProblemSolvingTest!).
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The Big Picture
PEI is the most underestimated part of the recruiting process but
matters more than you might think (2/4)
Knowingtheoreticallywhattodoandtosayisnotenough youneedtodeliveryourstoryin
arealworldinterviewsettingonaconsistentbasis.Therefore,youreallyneedtointernalizeon
howtostructureyourthinkingandyourstoriesandmakeitahabit andthistakesquitesome
time,sostartpreparingnow:
Startpracticingonyourownwithallthecompressedknowledgeavailableinthisguide learnfrom
otherpeoplesmistakessummarizedinthisguidethatmostlikelywouldhavecostyouyourown
McKinseyoffer!
Practicewithsomeoneinterviewingyoutodeliveryourstoryinaninteractivesetting
Practicewithaskilledconsultinginterviewerifsomehowpossible
Withthesesteps,youwillrefineyourstoryalongthewayandmakeaprobablyaveragestory
toarealoutstandingstorytoimpressyourinterviewer!Keepinmindthatthedifference
betweenthosecandidatesactually receivingMcKinseyoffersandthosenearly receiving
McKinseyoffersisverysmall,sothebarisextremelyhighandtimeinvestmentnecessaryis
substantial,consideringdiminishingmarginalutilitytoreachthetopperformancelevel
necessarytoactuallyreceivetheoffer.Tomakealongstoryshort:
SuperiorknowledgeonPEI>superiorPEIstories>superiorperformanceinPEIinterviews!
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The Big Picture
PEI is the most underestimated part of the recruiting process but
matters more than you might think (3/4)
MostcandidatesarenotreallyawareofthePEIimportanceforMcKinseyandthereforedo
notspendalotoftimepreparingforit.
Letmeshareapersonalstorywithyouonthisone:
IrecentlyhadacoachingclientinEuropewhoaskedmetofocusonthecasestudyonlyasshe
feltvery(unfortunatelyoverly)confidentaboutthePEIandhencedidnotwanttospend
valuablecoachingtimeonthispart.
Shescoredextremelyhighintheanalyticalpartoftherecruitingprocessandtherewasnota
singleissuetheinterviewerscouldgiveherasafeedbackforfurtherimprovementinthe2nd
round(whichwasonadifferentday,fortunately).Atthesametime,however,shewastoldthat
herperformanceonthePEIwasdefinitelylessthanidealandmuchworsethanshewouldhave
beenexpectedonthebasisofherbackgroundandexperience.
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The Big Picture
PEI is the most underestimated part of the recruiting process but
matters more than you might think (4/4)
Seeminglyandfortunatelyenough,herPEIperformancewastemporarilyacceptablyforthe
interviewers,asshewaspassedtothe2ndroundinterviews.However,shehadaclearwarning
signattachedthattheonlywaytofinallyreceiveanofferwastoreallyimpresstheinterviewers
onthePEIdimensionsinthe2ndround.
Withthisfeedbackinmind,mycoachingclientturnedbacktome,focusingsolelyonPEIfor
severalcoachingsessions1,5hourseachinwhichweworkedveryintenselyonclearly
separatingthesingledimensionsfromeachother(whereactuallymostcandidatesfailalready),
clarifyingthebackgroundofeachdimensionandwhatisespeciallyimportanttoseefor
McKinsey,aswellaschoosingandstructuringherPEIstoriesanddiscussingsometactical
issuesforthePEI.
Ijustcansaythatluckilyenoughshewasevenpassedtothe2ndroundinterviewsatall,asthis
timeshealsonailedthePEIonthespotandsubsequentlyreceivedtheMcKinseyoffershewas
workingforsohardforseveralmonthsalready!
HavingthecorrectinformationaboutthePEIinhand,clearlyunderstandingthespecificsofeach
dimensionandpreparingseriouslyiskeytomasteringthePEIandreceivingaMcKinseyoffer.
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The Big Picture
The PEI is part of at least 3 interview sessions and is approx. 10-12
min. in duration, even though length can vary substantially
TypicalMcKinseyrecruitingprocessoverview
1stroundusuallyconsistsof4sessions 3casestudyinterviewswithPEI+theProblem
SolvingTest(PST)
Eachinterviewsessionprincipallyhasthesamesequence,includingthePEIpart
ThesequencefortheProblemSolvingTest(PST)variesinthefirstroundinterviews
2ndroundusuallyconsistsof2ormoreinterviewsessionswithmoreseniorstaff
Interview Interview
2nd
Session4 Session5
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The Big Picture
Duration is not correlated to importance of interview components,
especially considering the PEI
WhenlookingatthedurationofeachinterviewcomponentintheMcKinseyrecruitingprocess,
donotfallintothecommontraptothinkthatthePersonalExperienceInterviewisnotthat
importantbecauseitisjustsoshortcomparedtotheothercomponents.
Duration
Importance
EventhoughthePersonalExperienceInterviewisonlyasmallportionintimecomparedtoan
averagecasestudyandtheproblemsolvingtest,theimportanceisequaltothecasestudyand
evenmoreimportantthantheProblemSolvingTest.
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The Big Picture
Both hard analytical skills and soft interpersonal skills are
required to be successful as a top management consultant
Alongsidedoingalotofdataanalyticsespeciallyinthemorejuniorranksoftheconsulting
firms,thereisstillahighlevelofveryintenserelationswiththeclientorganizationstartingwith
dayoneasaconsultant.Afterall,consultingisapeoplebusiness.
DuetotheimportanceandimpactofMcKinseyprojects,thereisaninherentlyhighpotential
forconflictswithintheclientorganizations.Moreoftenthannot,theprerequisitesforworking
belowtheclevelexecshierarchyarenotdesirable andyouasafutureMcKinseyconsultant
aremainlyleftalonewithallthis:
Personalinterests,hiddenagendasandofficepolitics
Crisissituationwithaneedofimmediateaction
Generalreluctanceofsharinginformationwiththeconsultant
Clientemployeesfearaboutsecretprojectgoals
Highuncertainty
Timepressure
Duetomassivechallengesfacedbyinteractingwiththeclientorganization,alotofweightisput
onthesoftskillssideintherecruitingprocess.Ayesforlettingyoupasstothe2ndroundof
interviewsisimpossiblewithalowscoreonthePersonalExperienceInterviewdimensions.
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The Big Picture
Slightly simplified, you just need to be client-ready
and company-compatible
Actually,whatdoesclientreadymean?
Apartbeingconfidentaboutacandidatesanalyticalskills,theMcKinseypartnerbearingtheoverall
responsibilityfortheclientrelationshipandprojectoutcomeneedstobea100%surethathecan
sendyouonabusinesstriparoundtheworldtotheclientonyourown,knowingthatyouwill
definitelydeliverthedesiredresultsevenwithinahostileclientorganization,anddonotscrewup
andputtheclientrelationshipatriskinyourfirstweekalready.
Andwhattheheckiscompanycompatible?
Lookingonthismatterfromacompanyinternalperspective,theoftencitedairporttestcomes
in:beingstrandedataremoteairport,couldyourinterviewerimaginespendingagoodtimewith
younevertheless?Well,youalsomightendupspendingalotofdaysandmostlikelynightsworking
togetherontoughproblems...
Whenindoubt,therecruiteralwaysgoesforthecandidatewithexcellent softskillsandgood
analyticalskills,andnotforthecandidatewithexcellent analyticalskillsandgood softskills.
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Sample Chapter
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PEI Tactical Issues to Consider
Take your time before you actually start off with your story
Asitistruemostofthetimes,itisnotonlyaboutwhatyoudo,butalsohowyoudoit.Thesame
istrueforthePEI therearesometacticalissueswhichareworthwhileconsideringduringyour
preparationprocess.
Thinkforasecondortwo,beforeyouactuallyanswertheinterviewersquestion.
Eventhoughyouare(hopefully)wellpreparedtoansweranyPEIquestionimmediately,just
pauseforasecondortwobeforeyouactuallystartansweringthequestion.
Answeringimmediatelymightleavetheimpressiontotheinterviewer,thatyoujustdelivera
wellpreparedspeech.Obviously,thebetteryouprepareforthePEI,theharderitgetsforthe
interviewertoreallyjudgeyourskillsandbehaviorinspecificsituations.Ofcoursemyintention
isnottomakethelifeoftheinterviewerharderbyprovidingallthisinsideknowledgetoyouto
helpyourpreparationprocess,butthismightbeasideeffect.Inanycase,asaninterviewerI
wouldexpecteachseriouscandidatetoprepareasmuchaspossible buttheissuehereisthat
itisjustcounterproductivetoshowitopenlytoyourinterviewer.
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PEI Tactical Issues to Consider
Make sure to really answer the question asked by your interviewer
Answertheveryquestionyouwasaskedtoanswerbytheinterviewer.
WheneverIworkveryintenselywithcandidatesdevotingseveralcoachingsessionstothePEI
only,Irecognizethephenomenonthatthemoreacandidateprepares,thelessheisfocusedon
thequestionIamaskinghimtoanswer.
Sothemoreyouprepareandthebetteryourstoriesaredeveloped,youneedtomakesureto
listencloselytotheinterviewersquestion.Itistemptingtoimmediatelystartwithyourstory
whenyouhearthetriggerforaspecificdimension,withoutreallylisteningexactlyathowthe
interviewaskedthequestions,onwhichyouwouldprobablyneedtoadapttheframingofyour
story.
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PEI Tactical Issues to Consider
Follow your interviewers guidance to talk about those issues he is
really interested in
Donotworryiftheinterviewerinterruptsyouinquiteadirectway.
Itisnotnecessarilyabadsignifaninterviewerinterruptsyourstoryabruptly.Basically,the
interviewerjustwantstogetyoutotalkaboutthoseissuesheisparticularlyinterestedin.So
lookatthisasawayofhelpingyouandfollowhisguidance.
Needlesstosay,thebetteryouarepreparedthelesstheinterviewerwillneedtoguideyou.
But,contrarytothecaseinterviewwhereyouarebasicallyrequiredtodrivethecase(even
thoughespeciallyatMcKinseytheinterviewerwillleadyoumoredirectly),thisisnot
somethingbadforyourevaluationaslongasyougettotalkaboutthoseissuestheinterviewer
isinterestedin.
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PEI Tactical Issues to Consider
As an absolute minimum, you should prepare two stories for each
dimension (1/2)
Asaminimum,youshouldprepareatleasttwo,butbetterthreeorevenmoreconcrete
situationsforeachPEIdimension.
Sometimes,thisisatacticalmovefromtheinterviewertoletyoustartwithonestory,andin
casehegetstheimpressionthatitisawellpreparedscript,hewillsimplyaskyoutodescribea
differentsituation,hopingthatyoudidpreparejustonesituationsodiligentlythatrightnow
youreallyneedtotalkfreely,sothattheinterviewercanevaluateyourskillsandbehavior
easierthanwhenconfrontedwithawellpreparedscript.
Ingeneralitisbettertousedifferentsituationsalsoforthedifferentdimensions.The
interviewerswillsitdowntogetherafterthefirstroundanddiscusstheirimpressionsfromeach
candidate.Incasethereisanyslightestdoubtwhetherornotheshouldbepassedontothe
secondround,theywillalsodiscusssomemoredetailedaspectswheretheyareunsure.In
casethatthisisthePEI,eachinterviewerwillprobablybrieflysummarizeyourPEIandgivehis
personalimpression.Ifnoweveryoneofthose3interviewerscomeupwithasimilarstory,itis
justsomehowstrangeandtriggeringthequestionifthisistherightcandidate,ifthereis
basicallyjustonebasissituationwhichyouneededtouseforalldimensions(questioning
themselveswhetherthiscandidatehastheexperiencetheywouldliketoseeiftherewasjust
onesituationinhisrecentpasthecouldtalkabout).
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PEI Tactical Issues to Consider
As an absolute minimum, you should prepare two stories for each
dimension (2/2)
SometimestheinterviewerbrowsesthroughyourCVandseessomethingofinteresttohim
whereheassumesthattheremusthavebeenacertainPEIdimensioninvolved.Soitcan
happenthattheinterviewerasksyoudirectlyaboutaspecificdimensioninthecontextofyour
CV.Ifyounowhavejustpreparedoneparticularstory,thismightnotbetherightonehere...
Here,alsotheissuebetweenfirstandsecondroundinterviewscomesin.Whattypically
happensinthesecondroundoftheinterviewsisthattheywilltrytobetterunderstandthose
aspectswhereyoucouldnotfullyconvincetheinterviewersinthefirstround.Sothe
interviewersinthesecondroundwillbringupthisaspectagain andincasethatthiswasa
specificPEIdimension,itisnotveryclevertotellthesamestoryasecondtimeifitwasnot
convincinginthefirstplace.
Finally,thereisalsoatrivialreasonforthis.Ithappensfromtimetotime,thataninterviewer
justmixesuphisinterviewscheduleandasksyouaboutadifferentdimensionthanitwas
previouslyplanned.Inthiscaseyouwillmostlikelyendupinthesituationthatyouareasked
aboutthesamedimensiontwice andagainyoushouldhaveadifferentstoryavailable.
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