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Operations Manual

Version: 3.0.0

System:

Copyright and Confidentiality Notice:


All information contained in or disclosed by this document is confidential and proprietary to Maritime Broadband Inc. By accepting this material the recipient
agrees that this material and the information contained therein will be held in confidence and will not be reproduced in whole or in part. It is understood
that no right is conveyed to reproduce or have reproduced any item herein contained without express written permission from Maritime Broadband Inc..
Other product names mentioned in this document may be trademarks, servicemarks, or tradenames of their respective companies and are hereby
acknowledged. Copyright Maritime Broadband LLC. 2010. All rights reserved.

Contents Page

1.0 C-Bird Overview 3


1.1 Introduction 4
1.2 C-Bird Antenna Specification 5
1.3 C-Bird Antenna Clearance Requirements 6
1.4 C-Bird Above Deck Components 7
1.5 C-Bird Below Deck Components 8
1.6 C-Bird System Diagram 9
1.7 C-Bird Network Diagram 10

2.0 C-Bird User Interface 11


2.1 General Use Pages 12
2.2 Advanced Settings & Controls 21

3.0 Troubleshooting & Maintenance 29


3.1 Calibration 30
3.2 Power Failure Recovery 35
3.3 Block Zones 36
3.4 Storm Preparation 37

4.0 Safety Notice 38


4.1 Radiation Safety Zone 39

5.0 Captain/Bridge Phone and Crew Phone Instructions 40


Calling the Ship

Contacting Technical Support 44

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1.0 CBird Overview

1.1 Introduction

1.2 C-Bird Antenna Specification

1.3 - C-Bird Antenna Clearance Requirements

1.4 C-Bird Above Deck Components

1.5 C-Bird Below Deck Components

1.6 C-Bird System Diagram

1.7 Network Diagram

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1.1 Introduction

The purpose of this document is to introduce the Maritime Broadband, C-Bird VSAT system and instruct
customers on how to use the system.

System Hardware The C-Bird system consists of a stabilized antenna coupled with a Below
Deck Unit (BDU) which houses a modem, Antenna Control Unit (ACU),
internal UPS (to protect the equipment from power spikes) and Ethernet
Switch. The stabilized antenna is secured to the deck using a mount. The
antenna is installed on a mount in a location which ensures the best line of
sight to the satellites.

C-Bird User Interface C-Bird has a simple, user friendly, web-based interface for control and
maintenance.

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1.2 C-Bird Technical Data Specifications

Tracking Accuracy +/- 0.2 degrees

Tracking Speed Up to 10 deg/sec

Ship motion - Roll +/- 20

Ship motion - Pitch +/- 20

Ship motion - Yaw N/A

Ship motion - Turning rate 10deg/sec

Minimum Elevation - 19deg

Azimuth Range +/- 330deg

Elevation Range - 19 + 145deg

Operating temperature range Outdoor: -40 deg C to +55 deg C

Storage temperature range


Outdoor/Indoor: -40 deg C to +55 deg C

Operating/Survival Wind 85 Knots/125 Knots

Operating Rain 20 per hour

Operating Humidity 0 -100 %

Operating Vibrations (STND ref.)


0.7g at 2-40Hz - MIL-STD-167-1

Vibration Damper Presence No

Survival Shocks (STND ref.) MIL-STD-901D GRADE A

Survival EMI & RFI (STND ref.) EIA568 MIL-STD-461

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1.3 - C-Bird Antenna Clearance Requirements

(All dimensions are in meters)

A circle of 3 meter radius must be drawn around the antenna in safety yellow, orange or red to
demarcate the safety zone. To avoid potential safety issues caused by the movement of the antenna
and radiation this safety zone should not be entered when the system is in operation.

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1.4 C-Bird Above Deck Components

LNB

FeedHorn

BUC

Feed
Support
Arms

DishSupport
Dish

Yoke
Assembly

Antenna
Base

AntennaMount
*CustomerFurnished

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1.5 Below Deck Rack Components

Modem(iDirect)

VoiceGateway

Router
(Cyberoam)
Front
POEforWifiAccess
Points(Ubiquiti)

EthernetSwitch

PowerStrip

CBird3.0
AntennaControl

Back

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1.6 C-Bird System Diagram
8 7 6 5 4 3 2 1
THIS DRAWING OR PARTS THEREOF MAY NOT BE USED OR
REPRODUCED IN ANY FORM, BY ANY METHOD WITHOUT THE
WRITTEN AUTHORIZATION OF MARITIME BROADBAND INC.

2.4 m ANTENNA
C - Band WiFi Access Points

D
W7F D
AZ Motor LNB

Feed Assembly
BELOW DECK UNIT

J1 W8F Rx In Power In Adapter


Modem
EL Motor W8C BUC
Tx Out
iDirect X5
24VDC
220 VAC

Power Strip
from the Ship

PoE

PoE

PoE
Console WAN A
J2 J3
W7
Adapter
W8 Ship LAN
LAN B Router Adapter Laptop

Cyberoam CRi15NG Ethernet Switch


(All are RJ45)

W7B
W8B
W3A
Console LAN A Laptop
Workstation
Adapter

Voice Voice
Phone 1 Laptop
C
Adapter
Adapter Phone 2
Power/Data W4A Gateway Gateway
Official Crew
Power/Data
W5
Phone 3

J1 J2 J3 J5 J6 Phone 4

F 9
3

W8A

W7A
J1

Ship Gyro
GPS Antenna
W4

Eth. Switch
Console 3
Console 1

Console 2
(Modem)

(Digital)
USB dual
ANTENNA

(Router)
M
Ship Gyro
Compass
J6
MONITORING UNIT J5

AC Power
W6
3.0 SW
BUC M/C and Power

M Switch manual
48VDC

F J2 F J3 M J4
LED 3
ANTENNA
B LED
SW1
LED 2 B
CONTROL UNIT
48 VDC

LED 1

W2 J4
3.0
6

W1 J7
5

INTERFACILITY
OUTSIDE EQUIPMENT LINK INSIDE EQUIPMENT
ORIGINATOR DATE
COMPANY
S. Groce
REMARKS: RF Signal Circuits 8.12.14
Maritime Broadband Inc.
A Power Supply Circuits
DRAWN
S. Volkov
DATE
07.22.14
A
APPROVED DATE TITLE
Signal Circuits Z.Kramer
C-Bird 3.0
J Connector Cable/Block Diagram
BUC Terrasat iBUC 2 SIZE CAGE CODE DWG NO. REV

DO NOT SCALE DRAWING


WORK FROM DIMENSIONS SCALE: NONE SHEET 1 OF1

FORM 00002 REV3


8 7 6 5 4 3 2 1

Copyright and Confidentiality Notice:


All information contained in or disclosed by this document is confidential and proprietary to Maritime Broadband Inc. By accepting this material the recipient agrees that this material and the information
contained therein will be held in confidence and will not be reproduced in whole or in part. It is understood that no right is conveyed to reproduce or have reproduced any item herein contained without
express written permission from Maritime Broadband Inc.. Other product names mentioned in this document may be trademarks, servicemarks, or tradenames of their respective companies and are hereby
acknowledged. Copyright Maritime Broadband LLC. 2010. All rights reserved.

1.7 C-Bird Network Diagram

C-Bird - ACU
To access go to: 192.168.100.254
User: admin
Pass: mnjkl
(See instructions in operation manual)

C-Bird Generic Onboard Network


C-Bird 3.0
Generic Onboard Network Diagram

Router
iDirect X5 Modem

Ethernet Switch
192.168.100.100
Access to Wifi network:
C-Bird - ACU DHCP
To access go to: 192.168.100.254 SSID: ShipWiFi
User: admin
Pass: mnjkl WPA Key: happyship
192.168.100.249
Crews Laptops
192.168.100.250 DHCP - 172.16.16.16
192.168.100.251
Ship (Official) Network
Static IP: 192.168.100.2-5
Subnet Mask: 255.255.255.0
Gateway: 192.168.100.1 Captain Phone
Incoming Number:
DNS:216.7.195.195
DID 444-xxx-xxx
Secondary DNS: 216.7.195.133
192.168.100.253 Bridge Phone
Login for the ship
official Network Use Incoming Number:
Username: official DID 444-xxx-xxx
Password: C-BIRD
Crew Phone
Pin Required
Customer PC
192.168.100.252
Crew Phone
Pin Required

Copyright and Confidentiality Notice:


All information contained in or disclosed by this document is confidential and proprietary to Maritime Broadband Inc. By accepting this material the recipient
agrees that this material and the information contained therein will be held in confidence and will not be reproduced in whole or in part. It is understood that
no right is conveyed to reproduce or have reproduced any item herein contained without express written permission from Maritime Broadband Inc.. Other
product names mentioned in this document may be trademarks, servicemarks, or tradenames of their respective companies and are hereby acknowledged.
Copyright Maritime Broadband LLC. 2010. All rights reserved.

2.0 C-Bird User Interface

2.1 General Use Pages

2.2 Advanced Settings & Controls

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2.1 C-Bird User Interface General Use Pages

The C-Bird system uses a simple, user friendly, web-based interface for control and maintenance.

The pages that make up the user interface are detailed below:

Login page: http://192.168.100.254

Access the user interface through any vessel computer.

1. In the address bar of your web browser type: http://192.168.100.254

2. Enter admin as the username and mnjkl as the password.

IMPORTANT: The password should not be shared with any unauthorized personnel. Failing to follow this
instruction could lead to unsafe operation of the antenna.

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SAT&Ship Page

Satellite Parameters: Provides details of which satellite the C-Bird system is searching for or connected to.

Ship Parameters: Details the location, heading, and speed of the vessel.

Gyro: Details vessels pitch and roll angle.

Temperature:
ACU (Indoor unit) temperature
AMU (Outdoor unit) temperature

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Antenna Page

Antenna Parameters:

Mode: The antenna operation mode. It includes the following modes, at present and are subject to change.

Initialization: C-Bird web server is initializing after reboot. Wait until this mode passed for normal
operation.

Maintenance: The antenna is idle and can be moved to certain angles (Absolute move) or relative to the
present angle.

Auto: Antenna automatically searches and tracks satellites. This is the main operational mode.

Birdbath: Dish facing toward the sky and azimuth angle 0 degree and elevation angle 67.3 deg.

Lock: Dish is down on the yoke.

Calibration: Antenna performs motor calibrations and then final calibration in this mode.

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Relative Move: Antenna moves a relative angle to present position limited to 45 degrees at one time.
For example, to move 50 degrees move 45 degrees first then 5 degrees after the initial 45.

Absolute Move: C-Bird moves to an absolute angle. (Available only when motor is calibrated)

AMU Upgrade: Upgrades C-Bird AMU firmware.

Cable Unwrap: C-Bird performs the cable unwrap process and continues operation seamlessly.

ACU Restart: After ACU restarts, C-Bird performs azimuth and elevation calibration automatically.

Maintenance Work Position: C-Bird goes to a maintenance angle which makes working on the
antenna easy for crew/technician.

State: It includes the following state:

Idle: C-Bird is idle.

Approach: C-Bird is approaching satellite angles.

Square Search: C-Bird is doing square search for Auto mode.

Rectangular Search: C-Bird is doing rectangular search for final calibration.

Track: C-Bird is tracking satellite.

Changing Beam/Satellite: C-Bird is waiting for satellite change to complete.

Moving: C-Bird is moving in a maintenance mode.

Stopping: C-Bird is stopping.

Final Calibration: If final calibration is done, Y (Yes) or N (No)

Motor Parameters: Details the position of the antenna in angles. Azimuth angle is measured relative to the
ships bow.

Motor Status: Provides motor current, voltage and power information.

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RF Page

RF Parameters: Radio frequency parameters.

EsNo: Ratio of signal to noise.

Link Status: Detailed link status. Possible status messages include:

Forward Lnk Up: The receiver is up. The RX LED on iDirect modem is solid green.

Return Lnk Up: The transmitter is transmitting. The TX LED on iDirect modem is solid green.

In Network: The link is up.

Down: The link is down

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Modem Parameters: Details modem serial number and IP address.

BUC Status: Provides details of the BUC status.

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Alarms Page

Shows system alarms. Please click the FAQ link at the bottom to get details of the alarms for troubleshooting.

Any displayed alarms should be reported immediately to support@maritimebroadband.com.

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Versions page

Provides version details of firmware versions in use.

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Log page

This page displays system status information.

Log Report: Clicking download produces a file which reports system status and activity. If an alarm or unusual
behavior occurs this file should be downloaded and emailed to support@maritimebroadband.com.

Log Display: Displays historical system status entries.

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2.2 C-Bird User Interface Advanced Settings & Controls

The Advanced Settings & Controls section of the User Interface is accessed through a separate login page.

IMPORTANT: Only authorized and trained personnel should access the Advanced Settings & Controls
section of the User Interface

Access the Advanced Settings & Controls User Interface through any vessel computer.

1. In the address bar of your web browser type: http://192.168.100.254/priv

2. Enter admin as the username and mnjkl as the password.

Login page: http://192.168.100.254/priv

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Antenna Control


Controls C-Bird and allows the user to set the mode of operation.

Please Note: The C-Bird control buttons may be disabled in the following instances:

The C-Bird is moving (click the Stop Antenna button to enable the antenna control buttons).
The system is initializing following a reboot.
The system is not calibrated. Please check the Calibration page for calibration status.
There are system failures. Please check the Alarms page for system failure notifications.

Birdbath Mode: Puts the C-Bird into birdbath position. The antenna moves to Azimuth angle 0 degrees and
Elevation angle 67.3 degrees.

Lock Mode: Puts the C-Bird into lock mode which prevents damage to the antennas motors and gears during
extreme winds. The C-Bird moves to elevation angle of -19 degrees.

Auto Mode: Puts the C-Bird into auto mode (operational mode). When auto mode is engaged C-Bird will
automatically switch to a new satellite if the current satellite becomes unavailable or link quality is not
maintained. Satellite changes take approximately 90 seconds.

Change Satellite: Forces a satellite change. The system will look for the next available satellite and connect to
it if available.

Stop Antenna: Stops the C-Bird in place. Stopping the antenna is required before switching to alternative
system modes.

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Motor Control

The motor control page allows the user to manually move the antenna for maintenance purposes.

IMPORTANT: The authorized user should only operate these controls when instructed to do so by
Maritime Broadband for maintenance purposes.

Current Angles: Details the current angle of the azimuth and elevation motors.

Set Angle: Moves the C-Bird to the angles entered in the azimuth and elevation fields. To move one motor
only leave the other field blank. Please note: the set angle function is enabled only when the system has been
calibrated (see calibration page to check calibration status).

Up/Down: Moves the C-Bird up or down by the number of degrees entered in the step size field.

Clockwise/Counter-Clockwise: Moves the C-Bird clockwise or counter-clockwise by the number of degrees


entered in the step size field.

Stop Motor: Stops both motors.

Please note: Absolute motion is available when the motor is calibrated


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Calibration

IMPORTANT: The authorized user should only operate these controls when instructed to do so by
Maritime Broadband.

Full Calibration: Calibrates the antenna with satellite and ship heading

Change Calibration SAT: Changes the satellite that the system uses for calibration. This is used when the first
satellite choice is not available during the calibration process.

Status: Displays calibration status.

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Firmware Upgrade

This page is used to upgrade C-Bird firmware. Under normal conditions shipboard personnel will not need to
access this page as upgrades are carried out remotely and seamlessly by Maritime Broadband.

IMPORTANT: The authorized user should only change firmware versions when instructed to
do so by Maritime Broadband.

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Current Versions: Shows which firmware versions are currently in use.

Upgrade ACU Firmware: Allows user to upgrade the Antenna control unit firmware. Use the browse button to
select the desired firmware file.

Reinstall ACU Firmware: Allows user to reinstall the C-Bird control unit firmware. Use the drop down menu
to select the firmware version that the system should be reinstalled to.

Downgrade ACU Firmware: Allows user to downgrade the antenna control unit firmware. Use the drop down
menu to select the firmware version that the system should be downgraded to.

Upgrade AMU Firmware: Allows user to upgrade the antenna monitoring unit firmware. Use the browse button
to select the desired firmware file.

Reinstall AMU Firmware: Allows user to reinstall the C-Bird monitoring unit firmware. Use the drop down
menu to select the firmware version that the system should be reinstalled to.

Downgrade AMU Firmware: Allows user to downgrade the antenna monitoring unit firmware. Use the drop
down menu to select the firmware version that the system should be downgraded to.

Update Options File: Allows user to update the modem options file. Use the browse button to select the desired
options file. Updating the options file takes 1-5 minutes depending on the file size. Before updating the options
file make sure that the Rx LED on the modem is lit.

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Utilities Page

IMPORTANT: The authorized user should only operate these controls when instructed to do so by
Maritime Broadband for maintenance purposes.

This page provides a range of utilities for maintenance and troubleshooting purposes.

Reboot ACU: Reboots the ACU. After clicking reboot wait for 20 seconds. If the system was running in auto
mode prior to the reboot it will return to auto mode automatically.

Reboot AMU: Reboots the AMU.

System Offset: The system offset function is used for troubleshooting purposes. The user should not click on
this without specific request from Maritime Broadband.

BUC Test: This is used for troubleshooting purposes. The user should not click on this without specific request
from Maritime Broadband.

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Get Modem Options File: Gets the options file of modem. Please do this operation only if instructed to by
Maritime Broadband. Click the Get Options File button, a new window will be opened. Wait for a couple of
minutes, the modem options file will be displayed on the desktop and the user is prompted to save the file in the
local disk. Click OK button to save it.

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3.0 - Troubleshooting & Maintenance

3.1 Calibration

3.2 - Power Failure Recovery

3.3 Firmware Upgrades

3.4 - Block Zones

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3.1 Calibration

3.1.1 AZ Calibration

Go to: http://192.168.100.254/priv/calibrate.asp and click on AZ Motor Calibration button.

- A small window will pop up and request your confirmation.

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- Click OK

- Wait 15 seconds and confirm at the bottom of the page that the line AZ motor calibrated appears.

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3.1.2 Elevation Calibration

Stop the antenna on by navigating to http://192.168.100.254/priv/motctrls.asp.

Click EL motor Calibration button (http://192.168.100.254/priv/calibrate.asp - see below).

The process can take up to 2 minutes. At the end of the process, the antenna will go to the bird bath position.

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Final Calibration:

Calibrates the C-Bird with satellite and ship heading.

Determine the front side of the C-Bird. Front side of the C-Bird is where the skin is assembled using
butterfly nuts.

Determine the general orientation of C-Bird Front relative to ship sides.

If the general orientation of the C-Bird front is toward the bow, starboard, aft, or port side, click on the
respective radio button then click Final Calibration.

If the general direction is not within 15 degrees from one of the ship sides, then determine the orientation and
type it in the Orientation Value space below the cross. Then check the Orientation Value radio button. Then
click Final Calibration button and wait for the final calibration to finish. After final calibration is complete, the
C-Bird will enter into auto mode automatically.

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Full Calibration:

Full calibration automatically performs azimuth motor, elevation motor, and final calibration. Before clicking the
Full Calibration button, choose the orientation of the antenna front to ships side. If the antenna front does not
match the four sides choose orientation value and put your value in the blank space.

Manual Final Calibration:

The manual final calibration function is used for troubleshooting purposes. It is available only when azimuth and
elevation motors are calibrated.

Status: Displays calibration status.

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3.2 Power Failure Recovery

If there is a power failure that lasts more than 5 minutes the C-Bird system will stop operating. Once power is
restored:

1. If a NavGyro is used to convert the ships heading to digital format, please set the NavGyro to the ships
heading (the NavGyro is located in the Indoor Rack).

2. Login to the advanced settings and controls user interface. On the antenna control page click on Auto
Mode

3. The system should return to normal operation in less than 3 minutes


NavGyro

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3.4 Block Zones

The inherent Block Zone is defined as the heading angle range where the antenna line of sight to the satellite is
blocked due to obstruction from either the vessel or port superstructures. The line of sight is created from the
Electronic axis, 22 below the mechanical axis (as shown below).

When a complete service interruption occurs, vessel personnel should make a visual inspection of the antenna
direction and any source of possible obstruction prior to placing a service call.

During a complete block zone the ESNO reading on RF page of the user interface will be 0db. During a partial
block zone ESNO readings will fluctuate within a range of 3-4degrees. There is no action to be taken by the
crew. C-Bird is designed to automatically detect a block zone and change satellite if another choice is
available.

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4.0 Safety Notice

4.1 Radiation Safety Zone

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4.1 Radiation Safety Zone

A circle with a 3 meter radius must be drawn around the antenna in safety yellow, orange or red to demarcate
the safety zone. To avoid potential safety issues caused by the movement of the antenna and radiation this
safety zone should not be entered when the system is in operation.

3m

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5.0 Phone - Captain/Bridge Phone and Crew Phone Dialing

CAPTAIN DIALING INSTRUCTIONS

To make a call:
1) Pick up the phone
2) Dial your destination number (*) followed by #
3) Listen to the time available for the call
4) Enjoy your conversation

(*)
International: Dial 011+ country code + city code + number
Example: To call the Philippines: Dial 011-63-xxxXXXXXX #
US/Canada: Dial 1- XXXxxxXXXX #
In network: Dial 444xxxXXXX # or 555xxxXXXX # or 777xxxXXXX #

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BRIDGE DIALING INSTRUCTIONS

To make a call:
1) Pick up the phone
2) Dial 4953 then your destination number (*) followed by #
3) Listen to the time available for the call
4) Enjoy your conversation

(*)
International: Dial 011+ country code + city code + number
Example: To call the Philippines: Dial 011-63-xxxXXXXXX #
US/Canada: Dial 1- XXXxxxXXXX #
In network: Dial 444xxxXXXX # or 555xxxXXXX # or 777xxxXXXX #

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CREW DIALING INSTRUCTIONS

To make a call:

1) Pick up the phone


2) Wait to hear enter your PIN
3) Dial your PIN
4) Listen to the balance
5) Dial your destination number (*), followed by #
6) Listen to the time available for the call
7) Enjoy your conversation

(*)
International: Dial 011+ country code + city code + number
Example: To call the Philippines: Dial 011-63-xxxXXXXXX #
US/Canada: Dial 1- XXXxxxXXXX #
In network: Dial 444xxxXXXX # or 555xxxXXXX #

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TO CALL THE SHIP FROM SHORE

1) Dial Access Number: + 1 347 408 1029


2) At prompt, dial the phone number of the ship, in the format:
444 XXX XXXX

For Ship Phone numbers, contact


phonesupport@maritimebroadband.com

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Contacting Technical Support

Technical support is available 24x7.

Before contacting technical support the customer is requested to email the log file to
support@maritimebroadband.com. The log file can be downloaded from the log page on the C-Bird user
interface (see p. 21 for illustration).

Please Call: +1-347-492-1030

For non-critical issues, please email support@maritimebroadband.com. All non-critical requests will be
responded to within one business day.

Operations Manual Confidential Property of Maritime Broadband Inc.


Version 3.0.0 C-Bird Copyright Maritime Broadband Inc. 2013 All rights reserved Page: 43