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ISBN 978-94-007-2723-6
Chapter 6
(pages 81-99)
**Email: parrac37@yahoo.com
Abstract
The chapter presents a generic model for assets maintenance management. This model inte-
grates other models found in the literature for built and in-use assets, and consists of se-
quential management building blocks. More precisely we want to show the reader the im-
portance of selecting an appropriate method when considering the estimation of the non-
reliability cost of an asset. By doing so, we show the impact of maintenance in life cycle
costing and provide arguments to claim about the needs for proper assets maintenance con-
trol.
1. Introduction
In this chapter, in the first part, we illustrate a process (Section 2) for built and in-use assets
maintenance management and to characterize maintenance engineering techniques within that
process. This has become a research topic and a fundamental question to reach the effective-
ness and efficiency of maintenance management and to fulfill enterprise objectives [15]. We
review a model/process proposed in this chapter tries somehow to integrate other models
found in the literature (see for instance [6,7]) and presents a total of eight sequential manage-
81
ment building blocks. Each block, as will be discussed, is a key decision area for asset main-
tenance and life cycle management.
In the second part of the chapter (Section 3), among referred decision areas and according
to the editorial team of this project, we have selected to explore methods and models that may
be used to do a suitable asset life cycle cost analysis. More precisely we want to show the
reader the importance of selecting an appropriate method when considering the estimation of
the non reliability cost of an asset. By doing so, we somehow show the impact of maintenance
in life cycle costing and provide arguments to claim about the needs for proper assets mainte-
nance control.
2. Characterizing the Maintenance Management Process
The maintenance management process can be divided into two parts: the definition of the
strategy, and the strategy implementation. The first part, conditions the success of mainte-
nance in an organization, determines the effectiveness of maintenance. Maintenance effec-
tiveness allows the minimization of the maintenance indirect costs [3] associated with produc-
tion losses and customer dissatisfaction [4], reduces the overall company cost, obtained
because production capacity is available when needed [5].
The second part of the process, the implementation of the strategy will allow us to mini-
mize the maintenance direct cost (labour and other maintenance required resources). Effi-
ciency is acting or producing with minimum waste, expense, or unnecessary effort.
Effectiveness
Phase 1:
Phase 3:
Definition of the Phase 2:
Immediate
maintenance Assets priority
intervention
objectives and and maintenance
on high impact
KPIs strategy definition
weak points
Assessment Efficiency
Figure 1. Maintenance management model (Adapted from [2])
Our model for maintenance management consists of eight sequential management building
blocks, as presented in Figure 1. At the same time, our idea is that there are maintenance engi-
neering tools that may be used to improve each building block decision making process (see
Figure 2).
82
Effectiveness
Phase 1:
Phase2:2: Phase
Phase3:3:
Definition
Phaseof1:the Phase
Criticality Immediate
Failure Root
maintenance
Balance Assets priority
Analysis intervention
Cause Analysis
objectives and
Score Card and maintenance
on high impact
KPIs
(BSC) strategy(CA)
definition (FRCA)
weak points
Phase 7: Phase6:6:
Phase Phase 5:
Phase
Asset 7:
life cycle Reliability
Maintenance Phaseplan,
Preventive 5:
Life Cycle
analysis Analysis
execution(RA) RiskCost
schedule
Cost
and Analysis
replacement &assessment
Critical Path Optimization
and resources
(LCCA)
optimization andMethod
control (RCO)
optimization
(CPM)
Assessment Efficiency
Figure 2. Sample of techniques within the maintenance management framework (Adapted from [2])
Phase 1 tries to avoid that the maintenance objectives and strategy could be inconsistent
with the declared overall business strategy [8]. This can indeed be done by introducing the
Balanced Scorecard (BSC) [9]. The BSC is specific for the organization for which it is devel-
oped and allows the creation of key performance indicators (KPIs) for measuring maintenance
management performance which are aligned to the organizations strategic objectives (See
Figure 3).
Maintenance
Cost Effectiveness
Maintenance
planning Quality Learning
and scheduling
PM Accomplishment
Data integrity
Compliance of criticality analysis
(95%)
(98%) (Every 6 months)
Unlike conventional measures which are control oriented, the Balanced Scorecard puts
overall strategy and vision at the centre and emphasizes on achieving performance targets
[10].
Once the Maintenance Objectives and Strategy are defined, there are a large number of
quantitative and qualitative techniques which attempt to provide a systematic basis for
deciding what assets should have priority within a maintenance management process (Phase
2). Most of the quantitative techniques use a variation of a concept known as the
probability/risk number (PRN) [11]. In professional risk assessments, risk combines the
83
probability of an event occurring with the impact that event would cause R=PxC, where P is
probability and C is consequence (Figure 4). Risk assessment techniques can be used to
prioritize assets and to align maintenance actions to business targets at any time.
4
F
r
e 3 1 2 1 3 Critical
q
u Semi-
Semi-critical
e 2
n 4 2 Non-
Non-critical
c
y
1 3
10 20 30 40 50
Consequence
As mentioned above, once there is a certain ranking of assets priority, we have to set up
the strategy to follow with each category of assets. Of course, this strategy will be adjusted
over time, and will consist of a course of action to address specific issues for the emerging
critical items under the new business conditions (see Figure 5).
Ensure certain
B equipment availability
levels
C Sustain improve
current situation
Figure 5. Example of maintenance strategy definition for different category assets [2]
Initial RCM
Phase Implementation phase
RCM
team Operational
conformation context Functional
Function Failure modes
definition failures
Criticality and asset
Analysis selection FMEA
(level?) Failure Mode and Effect of
Effects Analysis failure modes
Final Maintenance
plan
Phase documentation
Optimization of maintenance planning and scheduling (Phase 5) can be carried out to en-
hance the effectiveness and efficiency of the maintenance policies resulting from an initial
preventive maintenance plan and program design. Models to optimize maintenance plan and
schedules will vary depending on the time horizon of the analysis [13].
Phase 6 deals with the execution of the maintenance activities once designed planned
and scheduled using techniques described for previous building blocks . This execution has
to be evaluated and deviations controlled to continuously pursue business targets and ap-
proach stretch values for key maintenance performance indicators as selected by the organiza-
tion.
A life cycle cost analysis (Phase 7) calculates the cost of an asset for its entire life span (see
Figure 7). The analysis of a typical asset could include costs for planning, research and devel-
opment, production, operation, maintenance and disposal. A life cycle cost analysis is impor-
tant when making decisions about capital equipment (replacement or new acquisition) [12], it
reinforces the importance of locked in costs, such as R&D, and it offers important benefits.
We concentrate on techniques for LCCA in Section 3 of this Chapter.
85
CAPEX OPEX
Capital Costs Operational Costs
Acquisition
Corrective Maintenance + Security, Environment, Production =
Design Non Reliability Costs = Risk
Construction Remove
Time (years)
Reports
Assets / Assets /
Information Source Information Source
86
tion asset. This section also contains a case of study to illustrate the above mentioned con-
cepts.
3.1. Characterizing the total costs of failures (non reliability)
Life cycle cost analysis (LCCA) can be defined [14] as a systematic process of technical-
economical evaluation that considers, in a simultaneous way, economic and reliability aspects
of an asset, quantifying their real impact along its life cycle cost. Reliability is related to op-
erational continuity. We normally say that a production system is "reliable" when it is able to
accomplish its function in a secure and efficient way along its life cycle. Low reliability
causes normally high costs, mainly associated to the asset function recovery (direct costs) be-
sides the corresponding escalated impact in the production process (penalization costs). The
totals costs of non reliability can be then classified as follows ([20], [21] and [22]):
Costs for penalization: Downtime, opportunity losses/deferred production, production
losses (unavailability), operational losses, impact in the quality, impact in security and en-
vironment.
Costs for corrective maintenance: Manpower, direct costs related with the manpower
(own or hired) in the event of a non planned action; and materials and replacement
parts, direct costs related with the consumable parts and the replacements used in the
event of an unplanned action.
3.2. Using NHPP for Reliability Analysis
NHPP is a stochastic discrete process where, in its initial formulation, we assume that the
equipment is as bad as old (ABAO) operating condition after a repair (this is also referred as
minimal repair in the maintenance modelling literature [24, 25]). In this process the probabil-
ity of occurrence of n failures in any interval [t1, t2] has a Poisson distribution with the mean
[24]:
t1
(t )dt (1)
t2
Where (t ) is the rate of occurrence of failures (ROCOF).
Therefore, according to the Poisson process:
n
t2 (t )dt exp t2 (t )dt
t t1
Pr[ N (t 2 ) N (t1 ) n] 1 (2)
n!
Where n = 0, 1, 2, are the total expected number of failures in the time interval [t1,t2].
Let us represent with (t ) the expected number of failures in a time interval [0, t], then
t
(t ) (t )dt (3)
0
One of the most common forms of ROCOF used in reliability analysis of repairable systems
is the Power Law Model ([24] and [25]), that estimates the failure rate as follows:
1
t
(t ) (4)
This form comes from the assumption that the inter-arrival times between successive fail-
ures follow a conditional Weibull probability density function, with parameters and . The
Weibull distribution is typically used in maintenance area due to its flexibility and applicabil-
ity to various failure processes (however, solutions to Gamma and Log-normal distributions
are also possible). As we know by reliability theory, (t) is a conditional probability for which
we can consider the following definition (see Figure 10):
87
Figure 10. Conditional probability of occurrence of failure [26]
88
t
n (10)
1
n
n
(11)
n tn
ln
i 1 ti
Where ti is the time at which the ith failure occurs, tn is the total time where the last fail-
ure occurred, and n is the total number of failures. The total expected number of failures in the
time interval [tn, tn+s] by the Weibull cumulative intensity function is [27]:
(t , t
n ns
)
1
n s
t t t
n
(12)
Where t s is the time after the last failure occurred in the one which needs to be considered
the number of failures and tn is:
n
t t (13)
n i
i 1
89
f
F
TCP t , t
n ns
C
f
(15)
f
The obtained equivalent annual total cost, represents the probable value of money that
will be needed every year to pay the problems of reliability caused by the event of failure,
during the years of expected useful life.
6. Calculate the total costs per failures in present value PTCP . Given a yearly value
f
TCP , the quantity of money in the present (today) that needs to be saved, to be able to
f
pay this annuity for the expected number of years of useful life (T), for a discount rate (i).
The expression used to estimate the PTCPf is shown next:
PTCP TCP
1 i T 1
(16)
i 1 i T
f f
Once this cost is estimated, it is added to the rest of the evaluated costs (investment,
planned maintenance, operations, etc.). Finally, the total cost is calculated in present value for
the selected discount rate and the expected years of useful life. Different results can be ob-
tained, for instance for different assets options or/and maintenance strategy options.
With this information the organization PETRONOX carried out a first economic LCCA and
a comparison made among the two alternatives, in this first evaluation, no failure cost analysis
was considered and results are presented in Table 2:
90
Results Option A Option B
1) I: Invesment 1.100.000 $ 900.000 $
2) OPC(P): 760.607,951 $ 912.729,541 $
operationals costs in
present value
3) PRC(P): preventive 456.364,77 $ 304.243,18 $
costs in present value
4) OVC(P): overhauls 62.092, 1323 $ 49.673,7058 $
costs in present value,
t = 5 years
5) OVC(P): overhauls 38.554,3289 $ 30.843,4632 $
costs in present value,
t = 10 years
6) OVC(P): overhauls 23.939,2049 $ 19.151,3639 $
costs in present value,
t = 15 years
In Table 2, the oil company doesn't consider the possible costs of failures events. The op-
tion B results to be the best economic alternative (more economic alternative for a lifespan pe-
riod of 15 years). There is a difference of approximately: 224.917,133 $ between the two al-
ternatives (this quantity would be the potential saving to select the option B, without
considering the possible costs for failures).
Later on, a proposal consisting on the evaluation of the same figures taking into considera-
tion now the failure costs was made to the organization. It was suggested using a NHPP model
for this evaluation, the total expected number of failures the interval of time [tn, tn+s] is es-
timated by the NHPP stochastic model (Weibull cumulative intensity function) [27]. Next, are
shown the data of costs and times of failures to be used inside the NHPP model (the data of
times to failures t f were gathered by PETRONOX of two similar compression systems that
operate under very similar conditions in those that will work the compressor to be selected):
91
Data Option A Option B
Cp ($/hour) 6.000 6.000
Cc ($/hour) 700 400
MTTR (hours) 9 8
t f (months) 5, 7, 3, 7, 2, 4, 3, 5, 2, 3, 3, 5, 6, 6, 5,
8, 9, 2, 4, 6, 3, 4, 2, 6, 5, 6, 4, 3, 2, 2,
4, 3, 8, 9 2, 2, 3, 2, 2, 3, 2,
2, 3, 3
t n (total of 98 82
months)
n (total of fail- 20 24
ures)
With the information of the Table 3, the equation (16) was used to calculate the frequency
of failures per year (tn , tn s ) . The parameters and of the Distribution of Weibull con-
tained in the equation (16) were calculated from the equations (14) and (15). The total costs
for failures per year TCP were calculated from the equations (18) and (19); these costs are
f
converted to present value PTCP with the equation (20). Next, are shown the results of the
f
frequency of failures and the total costs for failures for year obtained starting from the NHPP
model, for the two evaluated options:
PTCP = $
f
(i=10%, T=15 years) 1.284.210,46 1.705.708,97
Table 4. Results from NHPP model
Later on, a second LCC economic evaluation was carried out including the results of costs
of failures obtained from the NHPP model. The results are presented in Table 5:
92
Results Option A Option B
1) I: Invesment 1.100.000 $ 900.000 $
2) OPC(P): 760.607,951 $ 912.729,541 $
operationals costs in
present value
3) PRC(P): preventives 456.364,77 $ 304.243,18 $
costs in present value
4) OVC(P): overhauls 62.092, 1323 $ 49.673,7058 $
costs in present value,
t = 5 years
5) OVC(P): overhauls 38.554,3289 $ 30.843,4632 $
costs in present value,
t = 10 years
6) OVC(P): overhauls 23.939,2049 $ 19.151,3639 $
costs in present value,
t = 15 years
7)PTCPf: total costs 1.284.210,46 $ 1.705.708,97 $
per failures in present
value
TLCC(P): Total Life 3.725.768,851 $ 3.922.350,22 $
Cycle Costs in present
value, i: 10%, T: 15
years (Sum 17)
PTCPf / TLCC(P) = % 34,46% 43.48%
(total costs per failures
/ total life cycle costs)
Table 5. Economical results with the costs per failures
In the results of this second evaluation (see Table 5), the total costs for failures are included
in present value PTCPf. Notice that now Option A turns out to be the best economic alterna-
tive, with a difference of approximately: 196.581,368 $ (this quantity would be the potential
saving if selecting the option A instead of B). An important aspect to be considered in this
analysis, is that PTCPf category of cost turns out to be the highest economic factor, with
more weight, inside the process of the two alternatives comparison. Specifically, this category
of costs represents the 43,48% (Option B) and the 34,46% (Option A) of the total LCC of the-
se two assets (with an interest rate of 10% and a prospective cycle of life of 15 years).
Finally, as per previous results discussion, PETRONOX decided to consider failures cost
analysis in their LCCA. Additionally, the organization PETRONOX decided to develop an in-
ternal procedure allowing the evaluation of reliability opportunity cost, this procedure would
be used in a continuous and obligatory basis every time different options are analyzed inside
the processes of: design, selection, substitution and/or purchase of assets.
3.4.1. Limitations of the NHPP proposed model
The analysis of the failure is an important facet in the development of maintenance strategy
in the life cycle cost analysis of the asset. Only by properly understanding the mechanism of
failure, through the modeling of failure data, can a proper maintenance plan and an analysis of
costs be developed [47]. This is normally done by means of probabilistic analysis of the fail-
ure data. From this, conclusions can be reached regarding the effectiveness and efficiency of
preventive replacement (and overhaul) as well as that of predictive maintenance. The optimal
93
frequency of maintenance can also be established by using well developed optimization mod-
els. These optimize outputs, such as profit, cost and availability. The problem with this ap-
proach is that it assumes that all repairable systems are repaired to the good-as-new condi-
tion at each repair occasion. Maintenance practice has learnt, however, that in many cases
equipment slowly degrades even while being properly maintained (including part replacement
and periodic overhaul). The result of this is that failure data sets often display degradation.
This renders conventional probabilistic analysis useless.
The NHPP model has proved to provide good results even for realistic situations with bet-
ter-than-old but worse-than-new repairs [29]. Based on this, and given its conservative nature
and manageable mathematical expressions, the NHPP was selected for this particular work.
The NHPP models can be considered as simple curve-fitting approach that can be easily un-
derstood and implemented by software engineers and developers [47]. It is also this type of
models that have been used by practitioners in most cases. On the other hand, without an in-
depth understanding, the models and analysis are more likely to be misused and further analy-
sis, which could been possible are not carried out. There is a need for more in depth study of
NHPP model and their effectiveness in predicting future failure behaviour. Most of current re-
search focuses on developing more complex models, see other models found in the literature
([48] and [49]). However more research is needed with regard to model selection. When com-
paring models, the focus should be on the prediction rather than fitting as a model can fit the
past data correctly, but has a poor predictive ability. Knafl and Morgan [50] provides some
initial discussion on this area.
The model described above has advantages and limitations. In general, the more realistic is
the model, the more complex are the mathematical expression involved. The main strengths
and weakness of this model are summarized next:
Strengths:
It is a useful and quite simple model to represent equipment under aging (deterioration).
Involves relatively simple mathematical expressions.
It is a conservative approach and in most cases provides results very similar to those of
more complex models like Generalized Renewal Process [29].
Weakness:
Is not adequate to simulate repair actions that restore the unit to conditions better than new
or worse than old.
4. Conclusions
The orientation of this chapter is towards maintenance management models, and within
them, to the presentation of techniques to consider LCCA within the process (Phase) of assets
maintenance assessment, control and improvement.
We have shown how the reliability factor and its impact on costs can be critical for LCCA
and may influence in final results produced with this analysis for assets options and/or for
maintenance management strategy alternatives.
Prevision of unexpected failure events and their cost is crucial for correct decision making
and profitability of production process. Improvements of process reliability (quality of the de-
sign, used technology, technical complexity, frequency of failures, costs of preven-
tive/corrective maintenance, maintainability levels and accessibility) may have a great impact
on the total cost of the life cycle of the asset, and on the possible expectations to extend the
useful life of the assets to reasonable costs.
94
5. Future trends
We believe that, within LCCA techniques, there is a potential area of research related to the
optimization of the reliability impact evaluation techniques on LCC. Some interesting trends
that we have identified are as follows:
Stochastic methods see ([30], [31] and [32]). Table 6 shows the stochastic processes used
in reliability investigations of repairable systems, with their possibilities and limits [27].
Advanced maintenance optimization using genetic algorithms see ([33] and [34]).
Monte Carlo simulation techniques see ([35], [36] and [37]).
Advanced Reliability distribution analysis see ([38], [39], [40], [41] and [42]).
Markov simulation methods see ([43], [44], [45] and [46]).
Reliability methods in phase of design see ([51] and [52]).
95
Stochastic pro- Can be used Back-
cess ground/
Difficulty
Renewal process Spare parts provisioning Renewal the-
in the case of arbitrary ory/
failure rates and negligi- Medium
ble replacement or repair
time (Poisson process)
Finally, it is not feasible to develop a unique LCCA model, which suits all the require-
ments. However, it is possible to develop more elaborate models to address specific needs
such as a reliability cost-effective asset development.
6. Acknowledgements
This research is funded by the Spanish Department of Science and Innovation project
DPI2008-01012 (Modelling e-maintenance policies for the improvement of production sys-
tems dependability and eco-efficiency).
96
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Corresponding author
A. Crespo Mrquez can be contacted at: adolfo@esi.us.es
C. Parra Mrquez can be contacted at: parrac37@yahoo.com
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