Krysannia Gordon

1160 Foxwood ln 301-806-1605

Essex, MD 21221 Chrisballagirl@yahoo.com

Work Experience
Chick-Fil-A 16503 Ballpark Rd, Bowie,
Food Service Manager MD 20716
05/31/13 -
Monitor compliance with health and fire regulations regarding food preparation and
serving, and building maintenance in lodging and dining facilities.
Greet guests, escort them to their seats, and present them with menus and wine lists.
Count money and make bank deposits.
Investigate and resolve complaints regarding food quality, service, or
accommodations.
Coordinate assignments of cooking personnel to ensure economical use of food and
timely preparation.
Schedule and receive food and beverage deliveries, checking delivery contents to
verify product quality and quantity.
Schedule staff hours and assign duties.
Maintain food and equipment inventories, and keep inventory records.
Establish standards for personnel performance and customer service.
Perform some food preparation or service tasks such as cooking, clearing tables, and
serving food and drinks when necessary.
Keep records required by government agencies regarding sanitation, and food
subsidies when appropriate.
Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
Organize and direct worker training programs, resolve personnel problems, hire new
staff, and evaluate employee performance in dining and lodging facilities.
Review work procedures and operational problems to determine ways to improve
service, performance, or safety.
Order and purchase equipment and supplies.
Assess staffing needs, and recruit staff using methods such as newspaper
advertisements or attendance at job fairs.
Arrange for equipment maintenance and repairs, and coordinate a variety of services
such as waste removal and pest control.
Record the number, type, and cost of items sold to determine which items may be
unpopular or less profitable.

Education
Potomac High School Oxon Hill, MD
10/2009 - 05/2012

3.6 GPA
Community College of Baltimore County 7201 Rossville Blvd,
Associate in Business Administration Baltimore, MD 21237
Business Administration 01/31/2017 -

Skills
Food Serve Safe Certified

References
Candace Bartholomew Capitol One Bank
Lead Teller

240-501-3427

Lurona Alexander Chick-Fil-A

Manager
Lalexander@cfabowie.com
240-354-7710

Erik Cecil Chick-Fil- A

Manager
Ececil@cfabowie.com
443-458-2883